{"id":"https://openalex.org/W1904603928","doi":"https://doi.org/10.1080/07421222.1998.11518190","title":"User Interface Consistency across End-User Applications: The Effects on Mental Models","display_name":"User Interface Consistency across End-User Applications: The Effects on Mental Models","publication_year":1998,"publication_date":"1998-03-01","ids":{"openalex":"https://openalex.org/W1904603928","doi":"https://doi.org/10.1080/07421222.1998.11518190","mag":"1904603928"},"language":"en","primary_location":{"id":"doi:10.1080/07421222.1998.11518190","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.1998.11518190","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061419471","display_name":"John W. Satzinger","orcid":null},"institutions":[{"id":"https://openalex.org/I119942284","display_name":"Missouri State University","ror":"https://ror.org/01d2sez20","country_code":"US","type":"education","lineage":["https://openalex.org/I119942284"]},{"id":"https://openalex.org/I65625852","display_name":"Southwest Minnesota State University","ror":"https://ror.org/005nbjh06","country_code":"US","type":"education","lineage":["https://openalex.org/I65625852","https://openalex.org/I91221267"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"John W. Satzinger","raw_affiliation_strings":["on the faculty of the CIS Department of Southwest Missouri State University","View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"on the faculty of the CIS Department of Southwest Missouri State University","institution_ids":["https://openalex.org/I119942284","https://openalex.org/I65625852"]},{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011562825","display_name":"Lorne Olfman","orcid":"https://orcid.org/0000-0003-2920-6849"},"institutions":[{"id":"https://openalex.org/I136722135","display_name":"Claremont Graduate University","ror":"https://ror.org/0157pnt69","country_code":"US","type":"education","lineage":["https://openalex.org/I136722135"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lorne Olfman","raw_affiliation_strings":["Claremont Graduate University (formerly Claremont Graduate School)","View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Claremont Graduate University (formerly Claremont Graduate School)","institution_ids":["https://openalex.org/I136722135"]},{"raw_affiliation_string":"View further author information","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":7.4521,"has_fulltext":false,"cited_by_count":75,"citation_normalized_percentile":{"value":0.96894156,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"14","issue":"4","first_page":"167","last_page":"193"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11516","display_name":"Visual and Cognitive Learning Processes","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.796859622001648},{"id":"https://openalex.org/keywords/consistency","display_name":"Consistency (knowledge bases)","score":0.7240055799484253},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.6920719742774963},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.6794948577880859},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.5523145198822021},{"id":"https://openalex.org/keywords/syntax","display_name":"Syntax","score":0.5195068120956421},{"id":"https://openalex.org/keywords/schema","display_name":"Schema (genetic algorithms)","score":0.4963594079017639},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.4473876655101776},{"id":"https://openalex.org/keywords/user-interface-design","display_name":"User interface design","score":0.42889225482940674},{"id":"https://openalex.org/keywords/mental-model","display_name":"Mental model","score":0.4116676449775696},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.32872849702835083},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.21871939301490784},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.15623560547828674},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.11280256509780884},{"id":"https://openalex.org/keywords/cognitive-science","display_name":"Cognitive science","score":0.10762947797775269}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.796859622001648},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.7240055799484253},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.6920719742774963},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6794948577880859},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.5523145198822021},{"id":"https://openalex.org/C60048249","wikidata":"https://www.wikidata.org/wiki/Q37437","display_name":"Syntax","level":2,"score":0.5195068120956421},{"id":"https://openalex.org/C52146309","wikidata":"https://www.wikidata.org/wiki/Q7431116","display_name":"Schema (genetic algorithms)","level":2,"score":0.4963594079017639},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.4473876655101776},{"id":"https://openalex.org/C149229913","wikidata":"https://www.wikidata.org/wiki/Q135707","display_name":"User interface design","level":3,"score":0.42889225482940674},{"id":"https://openalex.org/C2982912361","wikidata":"https://www.wikidata.org/wiki/Q1851867","display_name":"Mental model","level":2,"score":0.4116676449775696},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.32872849702835083},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.21871939301490784},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.15623560547828674},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.11280256509780884},{"id":"https://openalex.org/C188147891","wikidata":"https://www.wikidata.org/wiki/Q147638","display_name":"Cognitive science","level":1,"score":0.10762947797775269},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/07421222.1998.11518190","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.1998.11518190","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:bearworks.missouristate.edu:articles-cob-2048","is_oa":false,"landing_page_url":"https://bearworks.missouristate.edu/articles-cob/1049","pdf_url":null,"source":{"id":"https://openalex.org/S4377196450","display_name":"BearWorks (Missouri State University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I119942284","host_organization_name":"Missouri State University","host_organization_lineage":["https://openalex.org/I119942284"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"College of Business","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":61,"referenced_works":["https://openalex.org/W93247917","https://openalex.org/W114094522","https://openalex.org/W150815164","https://openalex.org/W624610560","https://openalex.org/W642745061","https://openalex.org/W648101172","https://openalex.org/W1480687347","https://openalex.org/W1495143491","https://openalex.org/W1500388874","https://openalex.org/W1508363014","https://openalex.org/W1509459202","https://openalex.org/W1533789579","https://openalex.org/W1551405263","https://openalex.org/W1552210990","https://openalex.org/W1554364002","https://openalex.org/W1952008784","https://openalex.org/W1966629784","https://openalex.org/W1969169704","https://openalex.org/W1976045591","https://openalex.org/W1978429277","https://openalex.org/W1979064760","https://openalex.org/W1979377607","https://openalex.org/W1983635779","https://openalex.org/W1983893897","https://openalex.org/W1991691398","https://openalex.org/W1993578547","https://openalex.org/W1993673396","https://openalex.org/W1994352845","https://openalex.org/W1995791319","https://openalex.org/W2020584411","https://openalex.org/W2026952199","https://openalex.org/W2027280740","https://openalex.org/W2028876731","https://openalex.org/W2036579133","https://openalex.org/W2040293076","https://openalex.org/W2044673684","https://openalex.org/W2047447400","https://openalex.org/W2049650335","https://openalex.org/W2050467026","https://openalex.org/W2063145598","https://openalex.org/W2068026923","https://openalex.org/W2072598804","https://openalex.org/W2073926914","https://openalex.org/W2078673150","https://openalex.org/W2079090842","https://openalex.org/W2083632529","https://openalex.org/W2116003303","https://openalex.org/W2130558637","https://openalex.org/W2138537116","https://openalex.org/W2158685692","https://openalex.org/W2322363000","https://openalex.org/W2752491485","https://openalex.org/W2936737507","https://openalex.org/W3107271803","https://openalex.org/W3129601704","https://openalex.org/W3146425672","https://openalex.org/W4231077715","https://openalex.org/W4253560352","https://openalex.org/W4291114417","https://openalex.org/W4300870773","https://openalex.org/W4301105553"],"related_works":["https://openalex.org/W3048212026","https://openalex.org/W2893969762","https://openalex.org/W3216880090","https://openalex.org/W4375935421","https://openalex.org/W145924344","https://openalex.org/W317925544","https://openalex.org/W2751424329","https://openalex.org/W2587807604","https://openalex.org/W2562776005","https://openalex.org/W4390860235"],"abstract_inverted_index":{":Consistent":[0],"user":[1,14,53,80,89,150,191],"interfaces":[2],"across":[3,82,113,145],"applications":[4,83,105,114,146],"are":[5,34,220],"thought":[6],"to":[7,122,152,206],"facilitate":[8],"transfer":[9,37],"of":[10,38,47,61,78,130],"learning":[11,39,199],"because":[12],"a":[13,22,52,62,69,88,107,179,185],"can":[15],"draw":[16],"on":[17,36],"existing":[18],"knowledge":[19,60],"when":[20,51,87,197],"using":[21],"new":[23],"application.":[24],"But":[25],"despite":[26],"the":[27,45,76,79,127,131,135,171,190,209,212],"interface":[28,48,81,124],"consistency":[29,77,112,172],"guidelines":[30],"and":[31,91,97,134,211,216],"standards":[32],"that":[33],"based":[35],"assumptions,":[40],"few":[41],"studies":[42],"have":[43],"investigated":[44],"effects":[46],"consistency,":[49],"especially":[50],"interacts":[54],"with":[55],"multiple":[56,93,200],"applications.":[57,94,201],"The":[58],"user\u2019s":[59],"computer":[63],"application":[64],"is":[65,204],"often":[66],"described":[67],"as":[68],"mental":[70,195],"model.":[71],"This":[72,166],"study":[73,167],"tested":[74],"whether":[75],"affects":[84],"mental-model":[85],"development":[86],"learns":[90],"uses":[92],"One":[95],"hundred":[96],"fourteen":[98],"participants":[99],"learned":[100],"two":[101,118],"prototype":[102],"cooperative":[103],"work":[104],"in":[106,123,148,160],"controlled":[108],"laboratory":[109],"setting.":[110],"Interface":[111],"was":[115,164],"manipulated":[116],"for":[117,170,174],"attributes":[119],"commonly":[120],"referred":[121],"design":[125],"guidelines:":[126],"visual":[128,156,181],"appearance":[129,182],"display":[132],"screen":[133],"action":[136,142,175],"language":[137,143,176],"syntax.":[138],"As":[139],"hypothesized,":[140],"inconsistent":[141],"syntax":[144],"resulted":[147,159],"more":[149,193],"actions":[151],"complete":[153],"tasks.":[154],"Inconsistent":[155],"appearance,":[157],"however,":[158],"greater":[161],"accuracy,":[162],"which":[163],"surprising.":[165],"provides":[168],"support":[169],"guideline":[173],"syntax,":[177],"but":[178],"distinctive":[180],"rather":[183],"than":[184],"consistent":[186],"one":[187],"might":[188],"help":[189],"form":[192],"accurate":[194],"models":[196],"initially":[198],"Schema":[202],"theory":[203],"used":[205],"explain":[207],"both":[208],"expected":[210],"unexpected":[213],"results.":[214],"Implications":[215],"promising":[217],"research":[218],"directions":[219],"proposed.":[221]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":4}],"updated_date":"2026-07-29T09:40:50.615796","created_date":"2025-10-10T00:00:00"}