{"id":"https://openalex.org/W64211253","doi":"https://doi.org/10.1080/07421222.1995.11518076","title":"Assessing Expert Systems Impact on Users\u2019 Jobs","display_name":"Assessing Expert Systems Impact on Users\u2019 Jobs","publication_year":1995,"publication_date":"1995-06-01","ids":{"openalex":"https://openalex.org/W64211253","doi":"https://doi.org/10.1080/07421222.1995.11518076","mag":"64211253"},"language":"en","primary_location":{"id":"doi:10.1080/07421222.1995.11518076","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.1995.11518076","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048829925","display_name":"Youngohc Yoon","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Youngohc Yoon","raw_affiliation_strings":["View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061549103","display_name":"Tor Guim\u00e3r\u00e3es","orcid":"https://orcid.org/0000-0003-0717-1438"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tor Guimaraes","raw_affiliation_strings":["View further author information"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"View further author information","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.6189,"has_fulltext":false,"cited_by_count":85,"citation_normalized_percentile":{"value":0.95251753,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"12","issue":"1","first_page":"225","last_page":"249"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9700000286102295,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9585000276565552,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/expert-system","display_name":"Expert system","score":0.686339259147644},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6570178866386414},{"id":"https://openalex.org/keywords/ibm","display_name":"IBM","score":0.5941283702850342},{"id":"https://openalex.org/keywords/subject-matter-expert","display_name":"Subject-matter expert","score":0.5597923398017883},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5398897528648376},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.47846055030822754},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4507482349872589},{"id":"https://openalex.org/keywords/shell","display_name":"Shell (structure)","score":0.42364221811294556},{"id":"https://openalex.org/keywords/job-analysis","display_name":"Job analysis","score":0.4144396185874939},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"Job satisfaction","score":0.3872453570365906},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1574898362159729},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.1239827573299408},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.09160429239273071}],"concepts":[{"id":"https://openalex.org/C58328972","wikidata":"https://www.wikidata.org/wiki/Q184609","display_name":"Expert system","level":2,"score":0.686339259147644},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6570178866386414},{"id":"https://openalex.org/C70388272","wikidata":"https://www.wikidata.org/wiki/Q5968558","display_name":"IBM","level":2,"score":0.5941283702850342},{"id":"https://openalex.org/C105002631","wikidata":"https://www.wikidata.org/wiki/Q4833645","display_name":"Subject-matter expert","level":3,"score":0.5597923398017883},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5398897528648376},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.47846055030822754},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4507482349872589},{"id":"https://openalex.org/C2781052500","wikidata":"https://www.wikidata.org/wiki/Q2230313","display_name":"Shell (structure)","level":2,"score":0.42364221811294556},{"id":"https://openalex.org/C58346731","wikidata":"https://www.wikidata.org/wiki/Q627339","display_name":"Job analysis","level":3,"score":0.4144396185874939},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.3872453570365906},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1574898362159729},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1239827573299408},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.09160429239273071},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C147176958","wikidata":"https://www.wikidata.org/wiki/Q77590","display_name":"Civil engineering","level":1,"score":0.0},{"id":"https://openalex.org/C171250308","wikidata":"https://www.wikidata.org/wiki/Q11468","display_name":"Nanotechnology","level":1,"score":0.0},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/07421222.1995.11518076","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07421222.1995.11518076","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:bearworks.missouristate.edu:articles-cob-2131","is_oa":false,"landing_page_url":"https://bearworks.missouristate.edu/articles-cob/1132","pdf_url":null,"source":{"id":"https://openalex.org/S4377196450","display_name":"BearWorks (Missouri State University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I119942284","host_organization_name":"Missouri State University","host_organization_lineage":["https://openalex.org/I119942284"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"College of Business","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.6200000047683716,"display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":66,"referenced_works":["https://openalex.org/W15301450","https://openalex.org/W82954063","https://openalex.org/W111989342","https://openalex.org/W202266818","https://openalex.org/W206280253","https://openalex.org/W221549650","https://openalex.org/W238353493","https://openalex.org/W608987698","https://openalex.org/W1498240737","https://openalex.org/W1500319018","https://openalex.org/W1507934814","https://openalex.org/W1510153396","https://openalex.org/W1522870456","https://openalex.org/W1534734121","https://openalex.org/W1536284496","https://openalex.org/W1539628043","https://openalex.org/W1555160239","https://openalex.org/W1588744823","https://openalex.org/W1593564357","https://openalex.org/W1594158518","https://openalex.org/W1601792741","https://openalex.org/W1874939829","https://openalex.org/W1902390678","https://openalex.org/W1965482737","https://openalex.org/W1991532124","https://openalex.org/W2002398380","https://openalex.org/W2003048923","https://openalex.org/W2005459481","https://openalex.org/W2011572121","https://openalex.org/W2017994007","https://openalex.org/W2018275043","https://openalex.org/W2031184266","https://openalex.org/W2037021532","https://openalex.org/W2038981811","https://openalex.org/W2041026297","https://openalex.org/W2041103890","https://openalex.org/W2054555539","https://openalex.org/W2055189929","https://openalex.org/W2057012437","https://openalex.org/W2058595961","https://openalex.org/W2068606963","https://openalex.org/W2078433175","https://openalex.org/W2085768284","https://openalex.org/W2089376693","https://openalex.org/W2090791923","https://openalex.org/W2093260551","https://openalex.org/W2096878712","https://openalex.org/W2097421654","https://openalex.org/W2115498674","https://openalex.org/W2119710541","https://openalex.org/W2138672502","https://openalex.org/W2142944151","https://openalex.org/W2157707746","https://openalex.org/W2163056391","https://openalex.org/W2164832405","https://openalex.org/W2169082151","https://openalex.org/W2282993723","https://openalex.org/W2315710460","https://openalex.org/W2396190011","https://openalex.org/W2888931146","https://openalex.org/W3124865537","https://openalex.org/W3147316366","https://openalex.org/W3148116038","https://openalex.org/W3150113562","https://openalex.org/W4205939273","https://openalex.org/W4210879326"],"related_works":["https://openalex.org/W2124618300","https://openalex.org/W4251129740","https://openalex.org/W4289529465","https://openalex.org/W1752292405","https://openalex.org/W1983574532","https://openalex.org/W2038540893","https://openalex.org/W2036908429","https://openalex.org/W2277666011","https://openalex.org/W2279978373","https://openalex.org/W4235667779"],"abstract_inverted_index":{":A":[0],"comprehensive":[1],"list":[2],"of":[3,51,61],"ten":[4],"major":[5,115],"expert":[6,27,95,130],"systems":[7,96],"(ES)":[8],"related":[9],"factors":[10],"likely":[11],"to":[12,75,158],"affect":[13],"users\u2019":[14,122,170],"jobs":[15,123],"has":[16,46],"been":[17,47],"defined,":[18],"including":[19],"problem":[20,22,125,127],"importance,":[21,59,126],"difficulty,":[23,128],"developer":[24],"skill,":[25],"domain":[26,129],"quality,":[28,34,131,138],"user":[29,31,35,132,140],"characteristics,":[30],"satisfaction,":[32],"shell":[33,137],"involvement,":[36],"management":[37],"support,":[38],"and":[39,87,139,154],"system":[40],"usage.":[41],"Impact":[42],"on":[43,93,121,146,169],"the":[44,77,114,118,135,147,160],"job":[45,58,67,82,88],"defined":[48],"in":[49,57,73,106,142],"terms":[50],"eleven":[52],"items":[53],"dealing":[54],"with":[55,85,134],"changes":[56],"amount":[60],"work,":[62],"accuracy":[63],"requirements,":[64],"skills":[65],"needed,":[66],"appeal,":[68],"feedback":[69],"about":[70],"performance,":[71],"freedom":[72],"how":[74],"do":[76],"job,":[78],"opportunity":[79],"for":[80,152],"advancement,":[81],"security,":[83],"relation":[84],"peers,":[86],"satisfaction.":[89],"Data":[90],"were":[91],"collected":[92],"sixty-nine":[94],"developed":[97],"through":[98],"IBM\u2019s":[99],"Corporate":[100],"Manufacturing":[101],"Expert":[102],"Systems":[103],"Project":[104],"Center":[105],"San":[107],"Jose,":[108],"California.":[109],"The":[110],"results":[111],"show":[112],"that":[113,162],"variables":[116],"having":[117],"most":[119],"impact":[120,168],"are":[124,150],"satisfaction":[133],"ES,":[136],"involvement":[141],"ES":[143,155,163],"development.":[144],"Based":[145],"results,":[148],"recommendations":[149],"made":[151],"corporate":[153],"development":[156],"managers":[157],"increase":[159],"likelihood":[161],"will":[164],"have":[165],"a":[166],"desirable":[167],"jobs.":[171]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":6},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":7},{"year":2012,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}