{"id":"https://openalex.org/W2077137368","doi":"https://doi.org/10.1080/01972240309484","title":"Universal Service Expansion: Two Perspectives","display_name":"Universal Service Expansion: Two Perspectives","publication_year":2003,"publication_date":"2003-09-01","ids":{"openalex":"https://openalex.org/W2077137368","doi":"https://doi.org/10.1080/01972240309484","mag":"2077137368"},"language":"en","primary_location":{"id":"doi:10.1080/01972240309484","is_oa":false,"landing_page_url":"https://doi.org/10.1080/01972240309484","pdf_url":null,"source":{"id":"https://openalex.org/S144363146","display_name":"The Information Society","issn_l":"0197-2243","issn":["0197-2243","1087-6537"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Information Society","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5065632880","display_name":"Harmeet Sawhney","orcid":"https://orcid.org/0000-0001-9259-7817"},"institutions":[{"id":"https://openalex.org/I4210119109","display_name":"Indiana University Bloomington","ror":"https://ror.org/02k40bc56","country_code":"US","type":"education","lineage":["https://openalex.org/I4210119109","https://openalex.org/I592451"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Harmeet Sawhney","raw_affiliation_strings":["Department of Telecommunications, Indiana University, Bloomington, Indiana, USA"],"affiliations":[{"raw_affiliation_string":"Department of Telecommunications, Indiana University, Bloomington, Indiana, USA","institution_ids":["https://openalex.org/I4210119109"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5065632880"],"corresponding_institution_ids":["https://openalex.org/I4210119109"],"apc_list":null,"apc_paid":null,"fwci":4.4546,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.94655297,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"19","issue":"4","first_page":"327","last_page":"332"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9914000034332275,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9559999704360962,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/universal-service","display_name":"Universal service","score":0.7516442537307739},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6328336000442505},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5984567999839783},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5827032327651978},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5701001882553101},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5315598845481873},{"id":"https://openalex.org/keywords/consumption","display_name":"Consumption (sociology)","score":0.49826622009277344},{"id":"https://openalex.org/keywords/inclusion","display_name":"Inclusion (mineral)","score":0.470353364944458},{"id":"https://openalex.org/keywords/universal-design","display_name":"Universal design","score":0.43588465452194214},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.38473063707351685},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3147912323474884},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2642161250114441},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.26116862893104553},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.19049891829490662},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1321297585964203},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.09154438972473145}],"concepts":[{"id":"https://openalex.org/C2780840467","wikidata":"https://www.wikidata.org/wiki/Q3480510","display_name":"Universal service","level":2,"score":0.7516442537307739},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6328336000442505},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5984567999839783},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5827032327651978},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5701001882553101},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5315598845481873},{"id":"https://openalex.org/C30772137","wikidata":"https://www.wikidata.org/wiki/Q5164762","display_name":"Consumption (sociology)","level":2,"score":0.49826622009277344},{"id":"https://openalex.org/C109359841","wikidata":"https://www.wikidata.org/wiki/Q728944","display_name":"Inclusion (mineral)","level":2,"score":0.470353364944458},{"id":"https://openalex.org/C99527880","wikidata":"https://www.wikidata.org/wiki/Q781118","display_name":"Universal design","level":2,"score":0.43588465452194214},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.38473063707351685},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3147912323474884},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2642161250114441},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.26116862893104553},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.19049891829490662},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1321297585964203},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.09154438972473145},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/01972240309484","is_oa":false,"landing_page_url":"https://doi.org/10.1080/01972240309484","pdf_url":null,"source":{"id":"https://openalex.org/S144363146","display_name":"The Information Society","issn_l":"0197-2243","issn":["0197-2243","1087-6537"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Information Society","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5400000214576721,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W147725793","https://openalex.org/W614223125","https://openalex.org/W623944002","https://openalex.org/W643608375","https://openalex.org/W1486553352","https://openalex.org/W1660540534","https://openalex.org/W1965490141","https://openalex.org/W2015834994","https://openalex.org/W2016634442","https://openalex.org/W2018205963","https://openalex.org/W2020463787","https://openalex.org/W2047422145","https://openalex.org/W2065747169","https://openalex.org/W2086312420","https://openalex.org/W2090440524","https://openalex.org/W2094651398","https://openalex.org/W2114199852","https://openalex.org/W2125321823","https://openalex.org/W2126647845","https://openalex.org/W2312844133","https://openalex.org/W2317574555","https://openalex.org/W2798884158","https://openalex.org/W2990696153","https://openalex.org/W3042248604","https://openalex.org/W4236512855","https://openalex.org/W4238104914","https://openalex.org/W4246074723","https://openalex.org/W4248433910","https://openalex.org/W4400145434"],"related_works":["https://openalex.org/W2110487110","https://openalex.org/W2598726706","https://openalex.org/W2146743925","https://openalex.org/W1552432847","https://openalex.org/W1491416195","https://openalex.org/W2015599858","https://openalex.org/W2173719826","https://openalex.org/W3122853126","https://openalex.org/W1618559875","https://openalex.org/W1540795776"],"abstract_inverted_index":{"It":[0,83],"is":[1],"now":[2],"widely":[3],"accepted":[4],"that":[5,58,122],"universal":[6,35,67],"service":[7,36,68],"will":[8],"have":[9,23,49],"to":[10,25,40,54,91],"be":[11,60],"redefined":[12],"time":[13],"and":[14],"again":[15],"as":[16,101,105],"the":[17,34,42,45,73,77,80,86,110,125],"technological":[18],"environment":[19],"evolves.":[20],"Accordingly,":[21],"policymakers":[22],"sought":[24],"institute":[26],"a":[27,30,95,103],"process":[28],"for":[29,62,119],"periodic":[31],"review":[32,46],"of":[33,44,79,94,112],"package.":[37,69],"In":[38],"order":[39],"\"automate\"":[41],"initiation":[43],"process,":[47],"they":[48],"devised":[50],"market-indicators-based":[51],"trigger":[52,81],"mechanisms":[53],"flag":[55],"new":[56,96,113],"technologies":[57],"should":[59],"considered":[61],"inclusion":[63],"in":[64,109],"an":[65],"expanded":[66],"This":[70],"article":[71,117],"interrogates":[72],"majoritarian":[74],"assumptions":[75],"behind":[76],"design":[78],"mechanisms.":[82],"shows":[84],"how":[85],"pressures":[87],"generated":[88],"by":[89,98],"systems":[90],"induce":[92],"adoption":[93],"technology":[97],"citizens/consumers":[99],"play":[100],"important":[102],"role":[104],"their":[106],"uncoerced":[107],"choices":[108],"emergence":[111],"consumption":[114],"norms.":[115],"The":[116],"calls":[118],"balanced":[120],"thinking":[121],"also":[123],"considers":[124],"system":[126],"perspective.":[127]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
