{"id":"https://openalex.org/W4402525753","doi":"https://doi.org/10.1080/01605682.2024.2396955","title":"Behavior-based optimal refund policy under advance selling: an analysis of the impact of loss fairness concerns","display_name":"Behavior-based optimal refund policy under advance selling: an analysis of the impact of loss fairness concerns","publication_year":2024,"publication_date":"2024-09-13","ids":{"openalex":"https://openalex.org/W4402525753","doi":"https://doi.org/10.1080/01605682.2024.2396955"},"language":"en","primary_location":{"id":"doi:10.1080/01605682.2024.2396955","is_oa":false,"landing_page_url":"https://doi.org/10.1080/01605682.2024.2396955","pdf_url":null,"source":{"id":"https://openalex.org/S169988927","display_name":"Journal of the Operational Research Society","issn_l":"0160-5682","issn":["0160-5682","1476-9360"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the Operational Research Society","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100400938","display_name":"Yuan Chen","orcid":"https://orcid.org/0000-0003-3820-0668"},"institutions":[{"id":"https://openalex.org/I201459984","display_name":"Guangdong University Of Finances and Economics","ror":"https://ror.org/0459pv085","country_code":"CN","type":"education","lineage":["https://openalex.org/I201459984"]},{"id":"https://openalex.org/I4210088341","display_name":"University of Finance and Economics","ror":"https://ror.org/005d8s603","country_code":"MN","type":"education","lineage":["https://openalex.org/I4210088341"]},{"id":"https://openalex.org/I4210149618","display_name":"Guangdong University of Finance","ror":"https://ror.org/04grzdh47","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210149618"]}],"countries":["CN","MN"],"is_corresponding":false,"raw_author_name":"Yuan Chen","raw_affiliation_strings":["Guangdong University of Finance & Economics","Guangdong University of Finance & Economics, Guangzhou, P.R. China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Guangdong University of Finance & Economics","institution_ids":["https://openalex.org/I201459984","https://openalex.org/I4210088341","https://openalex.org/I4210149618"]},{"raw_affiliation_string":"Guangdong University of Finance & Economics, Guangzhou, P.R. China","institution_ids":["https://openalex.org/I4210149618"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048349918","display_name":"Shaofu Du","orcid":"https://orcid.org/0000-0003-2133-1450"},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Shaofu Du","raw_affiliation_strings":["University of Science and Technology of China","University of Science and Technology of China, Hefei, P.R. China"],"raw_orcid":"https://orcid.org/0000-0003-2133-1450","affiliations":[{"raw_affiliation_string":"University of Science and Technology of China","institution_ids":["https://openalex.org/I126520041"]},{"raw_affiliation_string":"University of Science and Technology of China, Hefei, P.R. China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020720744","display_name":"Stephen Shaoyi Liao","orcid":"https://orcid.org/0000-0002-8449-2553"},"institutions":[{"id":"https://openalex.org/I168719708","display_name":"City University of Hong Kong","ror":"https://ror.org/03q8dnn23","country_code":"HK","type":"education","lineage":["https://openalex.org/I168719708"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Stephen Shaoyi Liao","raw_affiliation_strings":["City University of Hong Kong","City University of Hong Kong, Hong Kong SAR, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"City University of Hong Kong","institution_ids":["https://openalex.org/I168719708"]},{"raw_affiliation_string":"City University of Hong Kong, Hong Kong SAR, China","institution_ids":["https://openalex.org/I168719708"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036075006","display_name":"Tengfei Nie","orcid":"https://orcid.org/0000-0002-4448-0371"},"institutions":[{"id":"https://openalex.org/I154099455","display_name":"Shandong University","ror":"https://ror.org/0207yh398","country_code":"CN","type":"education","lineage":["https://openalex.org/I154099455"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Tengfei Nie","raw_affiliation_strings":["Shandong University","Shandong University, Jinan, P.R. China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Shandong University","institution_ids":["https://openalex.org/I154099455"]},{"raw_affiliation_string":"Shandong University, Jinan, P.R. China","institution_ids":["https://openalex.org/I154099455"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5036075006"],"corresponding_institution_ids":["https://openalex.org/I154099455"],"apc_list":null,"apc_paid":null,"fwci":2.6048,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.91222414,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"76","issue":"4","first_page":"804","last_page":"827"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9901000261306763,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9901000261306763,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9617999792098999,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11257","display_name":"Taxation and Compliance Studies","score":0.9585000276565552,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.5625959038734436},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4432455003261566},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.43144404888153076},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.41216227412223816},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.388557106256485},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.37338927388191223},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.3682863116264343},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3348549008369446},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.3322181701660156},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.33213838934898376},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12367400527000427}],"concepts":[{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.5625959038734436},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4432455003261566},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.43144404888153076},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.41216227412223816},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.388557106256485},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.37338927388191223},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3682863116264343},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3348549008369446},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.3322181701660156},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33213838934898376},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12367400527000427}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/01605682.2024.2396955","is_oa":false,"landing_page_url":"https://doi.org/10.1080/01605682.2024.2396955","pdf_url":null,"source":{"id":"https://openalex.org/S169988927","display_name":"Journal of the Operational Research Society","issn_l":"0160-5682","issn":["0160-5682","1476-9360"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the Operational Research Society","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:taf:tjorxx:v:76:y:2025:i:4:p:804-827","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1080/01605682.2024.2396955","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G2766810850","display_name":null,"funder_award_id":"21&ZD129","funder_id":"https://openalex.org/F4320335869","funder_display_name":"National Social Science Fund of China"},{"id":"https://openalex.org/G3030116761","display_name":null,"funder_award_id":"72071193","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G6452964770","display_name":"\u5e73\u53f0\u6a21\u5f0f\u4e0b\u7684\u5171\u4eab\u52b3\u52a8\u529b\u8fd0\u4f5c\u4f18\u5316\u4e0e\u534f\u8c03\u7814\u7a76","funder_award_id":"71971201","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G8480155402","display_name":null,"funder_award_id":"72188101","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320335869","display_name":"National Social Science Fund of China","ror":null}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":65,"referenced_works":["https://openalex.org/W227500315","https://openalex.org/W1505806288","https://openalex.org/W1999762977","https://openalex.org/W2037923745","https://openalex.org/W2053689074","https://openalex.org/W2104058208","https://openalex.org/W2105442566","https://openalex.org/W2109954531","https://openalex.org/W2115666674","https://openalex.org/W2116546519","https://openalex.org/W2125208917","https://openalex.org/W2135866537","https://openalex.org/W2154762426","https://openalex.org/W2159291560","https://openalex.org/W2163380869","https://openalex.org/W2213679187","https://openalex.org/W2400259601","https://openalex.org/W2498021113","https://openalex.org/W2500697234","https://openalex.org/W2581136842","https://openalex.org/W2740787792","https://openalex.org/W2809483105","https://openalex.org/W2816085758","https://openalex.org/W2816790931","https://openalex.org/W2884941516","https://openalex.org/W2909218991","https://openalex.org/W2941478914","https://openalex.org/W2973825855","https://openalex.org/W2979542461","https://openalex.org/W2998111409","https://openalex.org/W3022808291","https://openalex.org/W3091741951","https://openalex.org/W3092094500","https://openalex.org/W3118948082","https://openalex.org/W3122327405","https://openalex.org/W3122547185","https://openalex.org/W3122980615","https://openalex.org/W3123303217","https://openalex.org/W3123459361","https://openalex.org/W3123708080","https://openalex.org/W3124359845","https://openalex.org/W3137492489","https://openalex.org/W3162930520","https://openalex.org/W3165575449","https://openalex.org/W3170820517","https://openalex.org/W3198471277","https://openalex.org/W4210425108","https://openalex.org/W4220717351","https://openalex.org/W4220994339","https://openalex.org/W4225009713","https://openalex.org/W4283393124","https://openalex.org/W4293058422","https://openalex.org/W4295925019","https://openalex.org/W4297901481","https://openalex.org/W4303183273","https://openalex.org/W4308929516","https://openalex.org/W4313334231","https://openalex.org/W4318384250","https://openalex.org/W4324195448","https://openalex.org/W4376114519","https://openalex.org/W4377695054","https://openalex.org/W4378349649","https://openalex.org/W4385999960","https://openalex.org/W4388320694","https://openalex.org/W4395061189"],"related_works":["https://openalex.org/W2351217280","https://openalex.org/W2086836292","https://openalex.org/W2354083748","https://openalex.org/W2357949222","https://openalex.org/W2338005294","https://openalex.org/W2104192539","https://openalex.org/W2954733677","https://openalex.org/W2033865166","https://openalex.org/W2393625522","https://openalex.org/W1575721881"],"abstract_inverted_index":{"Buying":[0],"and":[1,12,71,172,189],"returning":[2],"products":[3,66,85],"can":[4,29],"result":[5],"in":[6,53,61,69,86,91,186],"losses":[7,93],"for":[8,94],"both":[9,95,168],"transaction":[10],"parties,":[11],"a":[13,48,58,63,140,154],"partial":[14,50,115,193],"refund":[15,51,116,194],"policy":[16,25,52],"affects":[17],"the":[18,24,40,84,87,104,122,134,149,159,163,179,190],"loss":[19,44,108,127,144,183],"difference.":[20],"If":[21],"consumers":[22,68,72,81],"feel":[23],"is":[26,124],"unfair,":[27],"they":[28],"easily":[30],"trigger":[31],"their":[32],"inequity":[33],"aversion":[34],"to":[35,67,75,82,107,111,157],"loss.":[36],"This":[37],"study":[38],"analyzes":[39],"effects":[41],"of":[42,136,181],"consumers\u2019":[43,143],"fairness":[45,109,128,137,145,184],"concerns":[46,110,146,185],"on":[47,162,192],"two-period":[49],"advance":[54,187],"selling.":[55],"We":[56,118,130],"develop":[57],"mathematical":[59],"framework":[60],"which":[62,165],"firm":[64,78,105,123],"sells":[65],"advance,":[70],"decide":[73],"when":[74,133],"buy.":[76],"The":[77],"allows":[79],"pre-purchased":[80],"return":[83],"spot":[88],"period,":[89],"resulting":[90],"potential":[92],"parties.":[96,169],"Considering":[97],"fair-minded":[98],"consumers,":[99],"we":[100,152],"first":[101,174],"show":[102],"how":[103],"responds":[106],"make":[112],"an":[113],"optimal":[114],"policy.":[117,195],"then":[119],"discuss":[120],"whether":[121],"affected":[125],"by":[126],"concerns.":[129],"find":[131],"that":[132],"degree":[135],"concern":[138],"exceeds":[139],"certain":[141],"threshold,":[142],"negatively":[147],"affect":[148],"firm.":[150],"Besides,":[151],"propose":[153],"fairness-mitigating":[155],"mechanism":[156],"relieve":[158],"negative":[160],"effect":[161],"firm,":[164],"might":[166],"benefit":[167],"Our":[170],"analysis":[171],"results":[173],"provide":[175],"management":[176],"insights":[177],"into":[178],"importance":[180],"incorporating":[182],"selling":[188],"influence":[191]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":3}],"updated_date":"2026-06-15T08:34:33.830935","created_date":"2025-10-10T00:00:00"}