{"id":"https://openalex.org/W4385427877","doi":"https://doi.org/10.1080/0144929x.2023.2241569","title":"Understanding and mitigating risks in social commerce: an empirical study from the perspective of signalling theory","display_name":"Understanding and mitigating risks in social commerce: an empirical study from the perspective of signalling theory","publication_year":2023,"publication_date":"2023-07-31","ids":{"openalex":"https://openalex.org/W4385427877","doi":"https://doi.org/10.1080/0144929x.2023.2241569"},"language":"en","primary_location":{"id":"doi:10.1080/0144929x.2023.2241569","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0144929x.2023.2241569","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5083694318","display_name":"Xiayu Chen","orcid":"https://orcid.org/0000-0002-2318-9921"},"institutions":[{"id":"https://openalex.org/I16365422","display_name":"Hefei University of Technology","ror":"https://ror.org/02czkny70","country_code":"CN","type":"education","lineage":["https://openalex.org/I16365422"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiayu Chen","raw_affiliation_strings":["School of Management, Hefei University of Technology, Hefei, People\u2019s Republic of China","School of Management, Hefei University of Technology, Hefei, People's Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Hefei University of Technology, Hefei, People\u2019s Republic of China","institution_ids":["https://openalex.org/I16365422"]},{"raw_affiliation_string":"School of Management, Hefei University of Technology, Hefei, People's Republic of China","institution_ids":["https://openalex.org/I16365422"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102540367","display_name":"Ruolin Ding","orcid":null},"institutions":[{"id":"https://openalex.org/I16365422","display_name":"Hefei University of Technology","ror":"https://ror.org/02czkny70","country_code":"CN","type":"education","lineage":["https://openalex.org/I16365422"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Ruolin Ding","raw_affiliation_strings":["School of Management, Hefei University of Technology, Hefei, People\u2019s Republic of China","School of Management, Hefei University of Technology, Hefei, People's Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Hefei University of Technology, Hefei, People\u2019s Republic of China","institution_ids":["https://openalex.org/I16365422"]},{"raw_affiliation_string":"School of Management, Hefei University of Technology, Hefei, People's Republic of China","institution_ids":["https://openalex.org/I16365422"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059160257","display_name":"Shaobo Wei","orcid":"https://orcid.org/0000-0001-7355-7676"},"institutions":[{"id":"https://openalex.org/I16365422","display_name":"Hefei University of Technology","ror":"https://ror.org/02czkny70","country_code":"CN","type":"education","lineage":["https://openalex.org/I16365422"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Shaobo Wei","raw_affiliation_strings":["School of Management, Hefei University of Technology, Hefei, People\u2019s Republic of China","School of Management, Hefei University of Technology, Hefei, People's Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Hefei University of Technology, Hefei, People\u2019s Republic of China","institution_ids":["https://openalex.org/I16365422"]},{"raw_affiliation_string":"School of Management, Hefei University of Technology, Hefei, People's Republic of China","institution_ids":["https://openalex.org/I16365422"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029160416","display_name":"Panpan Wang","orcid":"https://orcid.org/0000-0002-9524-3456"},"institutions":[{"id":"https://openalex.org/I75059550","display_name":"Zhejiang Gongshang University","ror":"https://ror.org/0569mkk41","country_code":"CN","type":"education","lineage":["https://openalex.org/I75059550"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Panpan Wang","raw_affiliation_strings":["School of Management Science and Engineering, Zhejiang Gongshang University, Hangzhou, People\u2019s Republic of China","School of Management Science and Engineering, Zhejiang Gongshang University, Hangzhou, People's Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management Science and Engineering, Zhejiang Gongshang University, Hangzhou, People\u2019s Republic of China","institution_ids":["https://openalex.org/I75059550"]},{"raw_affiliation_string":"School of Management Science and Engineering, Zhejiang Gongshang University, Hangzhou, People's Republic of China","institution_ids":["https://openalex.org/I75059550"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5059160257","https://openalex.org/A5102540367"],"corresponding_institution_ids":["https://openalex.org/I16365422"],"apc_list":null,"apc_paid":null,"fwci":8.1056,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.9711019,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"43","issue":"10","first_page":"2195","last_page":"2215"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.5435876250267029},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5386654138565063},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.528886079788208},{"id":"https://openalex.org/keywords/china","display_name":"China","score":0.5200861692428589},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5049150586128235},{"id":"https://openalex.org/keywords/risk-perception","display_name":"Risk perception","score":0.44495052099227905},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4428120255470276},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4364170432090759},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3979857265949249},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3670566976070404},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.35951149463653564},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.3039214313030243},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.14674565196037292},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1064155101776123}],"concepts":[{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.5435876250267029},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5386654138565063},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.528886079788208},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.5200861692428589},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5049150586128235},{"id":"https://openalex.org/C163355716","wikidata":"https://www.wikidata.org/wiki/Q2154783","display_name":"Risk perception","level":3,"score":0.44495052099227905},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4428120255470276},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4364170432090759},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3979857265949249},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3670566976070404},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35951149463653564},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3039214313030243},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.14674565196037292},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1064155101776123},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/0144929x.2023.2241569","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0144929x.2023.2241569","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:taf:tbitxx:v:43:y:2024:i:10:p:2195-2215","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1080/0144929X.2023.2241569","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/10","score":0.4399999976158142,"display_name":"Reduced inequalities"}],"awards":[{"id":"https://openalex.org/G8313112692","display_name":null,"funder_award_id":"72271072, 72071190, and 71801069","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":82,"referenced_works":["https://openalex.org/W9715319","https://openalex.org/W52089428","https://openalex.org/W191206311","https://openalex.org/W563329444","https://openalex.org/W1498589520","https://openalex.org/W1508125696","https://openalex.org/W1512651292","https://openalex.org/W1794461383","https://openalex.org/W1821066201","https://openalex.org/W1950985224","https://openalex.org/W1977036593","https://openalex.org/W1984153006","https://openalex.org/W1986684834","https://openalex.org/W1995074702","https://openalex.org/W2010061105","https://openalex.org/W2013716681","https://openalex.org/W2026963539","https://openalex.org/W2034067178","https://openalex.org/W2052645543","https://openalex.org/W2063825102","https://openalex.org/W2072744500","https://openalex.org/W2084772925","https://openalex.org/W2087904691","https://openalex.org/W2093548531","https://openalex.org/W2111865761","https://openalex.org/W2116108852","https://openalex.org/W2128991589","https://openalex.org/W2134884007","https://openalex.org/W2135870748","https://openalex.org/W2139808242","https://openalex.org/W2146410840","https://openalex.org/W2150530640","https://openalex.org/W2162739331","https://openalex.org/W2163528872","https://openalex.org/W2166140580","https://openalex.org/W2186129957","https://openalex.org/W2213022100","https://openalex.org/W2275671866","https://openalex.org/W2295106313","https://openalex.org/W2472901488","https://openalex.org/W2498403968","https://openalex.org/W2509059392","https://openalex.org/W2520187617","https://openalex.org/W2606200452","https://openalex.org/W2607340987","https://openalex.org/W2761454162","https://openalex.org/W2767772339","https://openalex.org/W2768557931","https://openalex.org/W2781805743","https://openalex.org/W2799611711","https://openalex.org/W2799907880","https://openalex.org/W2803698815","https://openalex.org/W2803904741","https://openalex.org/W2808890748","https://openalex.org/W2891653069","https://openalex.org/W2891810147","https://openalex.org/W2894052871","https://openalex.org/W2910998165","https://openalex.org/W2943099037","https://openalex.org/W2945580743","https://openalex.org/W2981853022","https://openalex.org/W2982271003","https://openalex.org/W2994873764","https://openalex.org/W3029601627","https://openalex.org/W3046572053","https://openalex.org/W3094248070","https://openalex.org/W3104962395","https://openalex.org/W3107862514","https://openalex.org/W3120853043","https://openalex.org/W3121425431","https://openalex.org/W3149048782","https://openalex.org/W3163074680","https://openalex.org/W3163432761","https://openalex.org/W3179103254","https://openalex.org/W3192297058","https://openalex.org/W3200645308","https://openalex.org/W3203137539","https://openalex.org/W4229023026","https://openalex.org/W4235678817","https://openalex.org/W4289766486","https://openalex.org/W4292811746","https://openalex.org/W4312000372"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2560936962","https://openalex.org/W2788727012","https://openalex.org/W4388203630","https://openalex.org/W2526386912","https://openalex.org/W2410591377","https://openalex.org/W2022561594","https://openalex.org/W2328440517","https://openalex.org/W2119533180","https://openalex.org/W4394933868"],"abstract_inverted_index":{"This":[0],"paper":[1],"constructs":[2],"a":[3],"risk":[4],"reduction":[5],"model":[6],"based":[7],"on":[8,47],"signalling":[9],"theory":[10],"to":[11,67],"investigate":[12],"how":[13],"the":[14,48,69,113],"platform-":[15],"and":[16,29,52,78,86,94,101,117],"user-oriented":[17],"signals":[18,51,74,116],"affect":[19,25],"perceived":[20,39,53,118],"risks,":[21],"which":[22],"in":[23,32],"turn":[24],"users\u2019":[26,82,98],"actual":[27,99],"engagement":[28,100],"purchase":[30,102],"behaviours":[31],"social":[33,42],"commerce.":[34],"The":[35],"moderating":[36],"effects":[37],"of":[38,41,63,84],"effectiveness":[40],"commerce":[43,85,93],"institutional":[44],"mechanisms":[45],"(PESIM)":[46],"relationships":[49],"between":[50,115],"risks":[54,96],"are":[55],"also":[56,90,107],"considered.":[57],"Longitudinal":[58],"data":[59],"from":[60,76],"226":[61],"users":[62,79],"Xiaohongshu":[64],"were":[65],"collected":[66],"test":[68],"proposed":[70],"hypotheses.":[71],"We":[72,89],"identify":[73],"oriented":[75],"platforms":[77],"significantly":[80],"influence":[81,97],"perceptions":[83],"participation":[87,95],"risks.":[88],"demonstrate":[91],"that":[92,109],"behaviours,":[103],"respectively.":[104],"Furthermore,":[105],"we":[106],"verify":[108],"PESIM":[110],"negatively":[111],"moderates":[112],"relationship":[114],"risk.":[119]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2026-06-30T13:55:48.251075","created_date":"2025-10-10T00:00:00"}