{"id":"https://openalex.org/W3199281199","doi":"https://doi.org/10.1080/0144929x.2021.1978550","title":"Augmented compliance intention through the appropriation of compliance support systems","display_name":"Augmented compliance intention through the appropriation of compliance support systems","publication_year":2021,"publication_date":"2021-09-17","ids":{"openalex":"https://openalex.org/W3199281199","doi":"https://doi.org/10.1080/0144929x.2021.1978550","mag":"3199281199"},"language":"en","primary_location":{"id":"doi:10.1080/0144929x.2021.1978550","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0144929x.2021.1978550","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour &amp; Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100780590","display_name":"Sang Soo Kim","orcid":"https://orcid.org/0000-0002-0352-2838"},"institutions":[{"id":"https://openalex.org/I144648050","display_name":"Yong In University","ror":"https://ror.org/035qaq447","country_code":"KR","type":"education","lineage":["https://openalex.org/I144648050"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Sang Soo Kim","raw_affiliation_strings":["Department of Business Administration, Yong In University, Yongin-si, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-0352-2838","affiliations":[{"raw_affiliation_string":"Department of Business Administration, Yong In University, Yongin-si, Republic of Korea","institution_ids":["https://openalex.org/I144648050"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100613934","display_name":"Yong Jin Kim","orcid":"https://orcid.org/0000-0001-6697-7488"},"institutions":[{"id":"https://openalex.org/I148751991","display_name":"Sogang University","ror":"https://ror.org/056tn4839","country_code":"KR","type":"education","lineage":["https://openalex.org/I148751991"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Yong Jin Kim","raw_affiliation_strings":["Sogang Business School, Sogang University, Seoul, Republic of Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sogang Business School, Sogang University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I148751991"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5100613934"],"corresponding_institution_ids":["https://openalex.org/I148751991"],"apc_list":null,"apc_paid":null,"fwci":1.0392,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.81163889,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"41","issue":"15","first_page":"3264","last_page":"3280"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9782000184059143,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/compliance","display_name":"Compliance (psychology)","score":0.8419404029846191},{"id":"https://openalex.org/keywords/appropriation","display_name":"Appropriation","score":0.8357967138290405},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5931030511856079},{"id":"https://openalex.org/keywords/causality","display_name":"Causality (physics)","score":0.5798346996307373},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.579316258430481},{"id":"https://openalex.org/keywords/theory-of-planned-behavior","display_name":"Theory of planned behavior","score":0.5507555603981018},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.5382995009422302},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.5241313576698303},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.49732235074043274},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.49448680877685547},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.4847114086151123},{"id":"https://openalex.org/keywords/punishment","display_name":"Punishment (psychology)","score":0.41419199109077454},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.39260196685791016},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.20159074664115906}],"concepts":[{"id":"https://openalex.org/C2781460075","wikidata":"https://www.wikidata.org/wiki/Q1399332","display_name":"Compliance (psychology)","level":2,"score":0.8419404029846191},{"id":"https://openalex.org/C2776931063","wikidata":"https://www.wikidata.org/wiki/Q4781738","display_name":"Appropriation","level":2,"score":0.8357967138290405},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5931030511856079},{"id":"https://openalex.org/C64357122","wikidata":"https://www.wikidata.org/wiki/Q1149766","display_name":"Causality (physics)","level":2,"score":0.5798346996307373},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.579316258430481},{"id":"https://openalex.org/C89785696","wikidata":"https://www.wikidata.org/wiki/Q2290753","display_name":"Theory of planned behavior","level":3,"score":0.5507555603981018},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.5382995009422302},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5241313576698303},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.49732235074043274},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.49448680877685547},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.4847114086151123},{"id":"https://openalex.org/C2779295839","wikidata":"https://www.wikidata.org/wiki/Q3544090","display_name":"Punishment (psychology)","level":2,"score":0.41419199109077454},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.39260196685791016},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.20159074664115906},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/0144929x.2021.1978550","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0144929x.2021.1978550","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour &amp; Information Technology","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:taf:tbitxx:v:41:y:2022:i:15:p:3264-3280","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1080/0144929X.2021.1978550","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.5199999809265137,"id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":83,"referenced_works":["https://openalex.org/W41741348","https://openalex.org/W115302034","https://openalex.org/W172982400","https://openalex.org/W191266118","https://openalex.org/W751732890","https://openalex.org/W1520714623","https://openalex.org/W1538043169","https://openalex.org/W1543695829","https://openalex.org/W1543775862","https://openalex.org/W1548408014","https://openalex.org/W1593544550","https://openalex.org/W1721421031","https://openalex.org/W1748197048","https://openalex.org/W1826164527","https://openalex.org/W1979422830","https://openalex.org/W1981381864","https://openalex.org/W1986776260","https://openalex.org/W1987198869","https://openalex.org/W2002999617","https://openalex.org/W2009734324","https://openalex.org/W2019486555","https://openalex.org/W2026807270","https://openalex.org/W2033943395","https://openalex.org/W2040341106","https://openalex.org/W2044694716","https://openalex.org/W2052994541","https://openalex.org/W2055847123","https://openalex.org/W2057012437","https://openalex.org/W2059074227","https://openalex.org/W2072500831","https://openalex.org/W2084771644","https://openalex.org/W2085067988","https://openalex.org/W2085901425","https://openalex.org/W2095654817","https://openalex.org/W2096964374","https://openalex.org/W2098793158","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2105846236","https://openalex.org/W2106096361","https://openalex.org/W2109949084","https://openalex.org/W2110799735","https://openalex.org/W2125326971","https://openalex.org/W2126512988","https://openalex.org/W2130892515","https://openalex.org/W2138653284","https://openalex.org/W2139955886","https://openalex.org/W2147329528","https://openalex.org/W2150238850","https://openalex.org/W2152095411","https://openalex.org/W2152520342","https://openalex.org/W2153535865","https://openalex.org/W2157030752","https://openalex.org/W2166491929","https://openalex.org/W2167722484","https://openalex.org/W2169736278","https://openalex.org/W2169737976","https://openalex.org/W2171515724","https://openalex.org/W2258721947","https://openalex.org/W2528032239","https://openalex.org/W2565743042","https://openalex.org/W2616745189","https://openalex.org/W2623680183","https://openalex.org/W2740534380","https://openalex.org/W2786363487","https://openalex.org/W2786705330","https://openalex.org/W2897797181","https://openalex.org/W2904704727","https://openalex.org/W2911746800","https://openalex.org/W2944944168","https://openalex.org/W2947292565","https://openalex.org/W2962573943","https://openalex.org/W3023947278","https://openalex.org/W3038194676","https://openalex.org/W3120308387","https://openalex.org/W3121860401","https://openalex.org/W3125013588","https://openalex.org/W3157407122","https://openalex.org/W3176616229","https://openalex.org/W3214923421","https://openalex.org/W4214907476","https://openalex.org/W4237666566","https://openalex.org/W4237771706"],"related_works":["https://openalex.org/W3021563500","https://openalex.org/W2481089422","https://openalex.org/W4237591271","https://openalex.org/W2948184250","https://openalex.org/W4321373331","https://openalex.org/W2890271786","https://openalex.org/W2373727645","https://openalex.org/W2361608907","https://openalex.org/W4281614306","https://openalex.org/W4293083150"],"abstract_inverted_index":{"Under":[0],"today\u2019s":[1],"complex":[2],"and":[3,26,34,73,103,110,132,165,177],"ever-changing":[4],"regulatory":[5],"environment,":[6],"only":[7],"forcing":[8],"employees":[9],"into":[10],"compliance":[11,24,51,107,114,133,163,181],"by":[12,90,127,169],"wielding":[13],"control":[14],"or":[15],"imposing":[16],"punishment":[17],"does":[18],"not":[19],"automatically":[20],"lead":[21],"to":[22,58,69,84,123,141],"improved":[23],"awareness":[25],"performance.":[27],"Based":[28],"on":[29,50,113],"the":[30,42,61,86,101,118,143,152,171],"adaptive":[31],"structuration":[32],"theory":[33,35],"of":[36,44,64,106,129,145,158],"planned":[37],"behaviour,":[38],"this":[39],"study":[40],"investigated":[41],"effect":[43],"Compliance":[45],"Support":[46],"Systems":[47],"(CSS)":[48],"appropriation":[49,126,160],"intention.":[52,115],"A":[53],"two-stage":[54],"survey":[55],"was":[56,139],"conducted":[57],"see":[59],"whether":[60],"continuous":[62],"use":[63],"CSS":[65,125,130,159],"enhances":[66],"users\u2019":[67],"intention":[68,164],"comply":[70],"with":[71],"laws":[72],"regulations.":[74],"This":[75],"approach":[76],"comes":[77],"under":[78],"longitudinal":[79],"research":[80,92],"because":[81],"it":[82],"seeks":[83],"discover":[85],"causality":[87],"between":[88],"variables":[89],"observing":[91],"subjects":[93],"at":[94],"different":[95,148],"times.":[96,150],"The":[97,135],"PLS-SEM":[98],"analysis":[99],"verified":[100],"direct":[102],"indirect":[104],"impact":[105],"behavioural":[108],"beliefs":[109],"social":[111],"pressure":[112],"In":[116],"particular,":[117],"two":[119],"factors":[120,172],"were":[121],"found":[122],"affect":[124],"way":[128],"quality":[131],"knowledge.":[134],"proposed":[136],"structural":[137],"model":[138],"developed":[140],"compare":[142],"gaps":[144],"perception":[146],"in":[147,161,180],"measurement":[149],"Therefore,":[151],"findings":[153],"highlight":[154],"a":[155],"significant":[156],"role":[157],"raising":[162],"provide":[166],"practical":[167],"insights":[168],"presenting":[170],"that":[173],"enhance":[174],"employees\u2019":[175],"positive":[176],"voluntary":[178],"engagement":[179],"behaviour.":[182]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
