{"id":"https://openalex.org/W2119238356","doi":"https://doi.org/10.1080/014492998119508","title":"End user dialogue context management of office automation systems","display_name":"End user dialogue context management of office automation systems","publication_year":1998,"publication_date":"1998-01-01","ids":{"openalex":"https://openalex.org/W2119238356","doi":"https://doi.org/10.1080/014492998119508","mag":"2119238356"},"language":"en","primary_location":{"id":"doi:10.1080/014492998119508","is_oa":false,"landing_page_url":"https://doi.org/10.1080/014492998119508","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112849840","display_name":"James S. Ang","orcid":null},"institutions":[{"id":"https://openalex.org/I165932596","display_name":"National University of Singapore","ror":"https://ror.org/01tgyzw49","country_code":"SG","type":"education","lineage":["https://openalex.org/I165932596"]}],"countries":["SG"],"is_corresponding":true,"raw_author_name":"James Ang","raw_affiliation_strings":["Department of Decision Sciences , National University of Singapore , 10 Kent Ridge Crescent, 0511, Singapore"],"affiliations":[{"raw_affiliation_string":"Department of Decision Sciences , National University of Singapore , 10 Kent Ridge Crescent, 0511, Singapore","institution_ids":["https://openalex.org/I165932596"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038866609","display_name":"Claude Vanneste","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Claude Vanneste","raw_affiliation_strings":["Bull S.A. , True Ampere, Massy, Cedex, 91343, France"],"affiliations":[{"raw_affiliation_string":"Bull S.A. , True Ampere, Massy, Cedex, 91343, France","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101427202","display_name":"Gang Lu","orcid":"https://orcid.org/0009-0003-5118-3177"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Gang Lu","raw_affiliation_strings":["Bull S.A. , True Ampere, Massy, Cedex, 91343, France"],"affiliations":[{"raw_affiliation_string":"Bull S.A. , True Ampere, Massy, Cedex, 91343, France","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5112849840"],"corresponding_institution_ids":["https://openalex.org/I165932596"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.17374005,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"17","issue":"3","first_page":"145","last_page":"151"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9419999718666077,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9419999718666077,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9327999949455261,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12720","display_name":"Multimedia Communication and Technology","score":0.9246000051498413,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/operationalization","display_name":"Operationalization","score":0.6866421699523926},{"id":"https://openalex.org/keywords/office-automation","display_name":"Office automation","score":0.6613500118255615},{"id":"https://openalex.org/keywords/situated","display_name":"Situated","score":0.653052568435669},{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.633212685585022},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.63221275806427},{"id":"https://openalex.org/keywords/observational-study","display_name":"Observational study","score":0.5313010215759277},{"id":"https://openalex.org/keywords/metaphor","display_name":"Metaphor","score":0.5196872353553772},{"id":"https://openalex.org/keywords/context-management","display_name":"Context management","score":0.5095162987709045},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.4977264702320099},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.48374319076538086},{"id":"https://openalex.org/keywords/graph","display_name":"Graph","score":0.4341081976890564},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3999020457267761},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.37446653842926025},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.25821399688720703},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.19070148468017578},{"id":"https://openalex.org/keywords/ubiquitous-computing","display_name":"Ubiquitous computing","score":0.14062091708183289}],"concepts":[{"id":"https://openalex.org/C9354725","wikidata":"https://www.wikidata.org/wiki/Q286017","display_name":"Operationalization","level":2,"score":0.6866421699523926},{"id":"https://openalex.org/C2779518306","wikidata":"https://www.wikidata.org/wiki/Q2734036","display_name":"Office automation","level":2,"score":0.6613500118255615},{"id":"https://openalex.org/C132829578","wikidata":"https://www.wikidata.org/wiki/Q581151","display_name":"Situated","level":2,"score":0.653052568435669},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.633212685585022},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.63221275806427},{"id":"https://openalex.org/C23131810","wikidata":"https://www.wikidata.org/wiki/Q818574","display_name":"Observational study","level":2,"score":0.5313010215759277},{"id":"https://openalex.org/C2778311575","wikidata":"https://www.wikidata.org/wiki/Q18534","display_name":"Metaphor","level":2,"score":0.5196872353553772},{"id":"https://openalex.org/C2776285913","wikidata":"https://www.wikidata.org/wiki/Q5165183","display_name":"Context management","level":3,"score":0.5095162987709045},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4977264702320099},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.48374319076538086},{"id":"https://openalex.org/C132525143","wikidata":"https://www.wikidata.org/wiki/Q141488","display_name":"Graph","level":2,"score":0.4341081976890564},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3999020457267761},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37446653842926025},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.25821399688720703},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.19070148468017578},{"id":"https://openalex.org/C172195944","wikidata":"https://www.wikidata.org/wiki/Q541265","display_name":"Ubiquitous computing","level":2,"score":0.14062091708183289},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C80444323","wikidata":"https://www.wikidata.org/wiki/Q2878974","display_name":"Theoretical computer science","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/014492998119508","is_oa":false,"landing_page_url":"https://doi.org/10.1080/014492998119508","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2944277854","https://openalex.org/W2258359646","https://openalex.org/W1600697036","https://openalex.org/W2493324121","https://openalex.org/W2155106162","https://openalex.org/W2483613126","https://openalex.org/W4234402960","https://openalex.org/W4210958110","https://openalex.org/W4210994448","https://openalex.org/W2119238356"],"abstract_inverted_index":{"Office":[0],"work":[1],"is":[2],"situated":[3],"social":[4,12],"action,":[5],"a":[6,41,55,100,110],"notion":[7,28],"that":[8,99],"includes":[9],"both":[10],"the":[11,70,90,132],"actions":[13],"of":[14,89],"computer":[15,25],"systems":[16],"in":[17,44],"their":[18],"interactions":[19],"with":[20,69],"office":[21,45],"workers":[22],"and":[23,67,93,115,124,127],"other":[24],"systems.":[26,47],"This":[27],"can":[29,36],"be":[30,38],"operationalized":[31],"by":[32,52],"dialogue":[33,101],"context,":[34],"which":[35],"then":[37,81],"used":[39],"as":[40],"design":[42],"parameter":[43],"information":[46],"Observational":[48],"data":[49,64,95],"were":[50,65,80],"collected":[51],"video":[53],"recording":[54],"secretary's":[56],"activities":[57],"over":[58],"an":[59,84],"8":[60],"hour":[61],"duration.":[62],"The":[63],"analysed":[66],"discussed":[68],"secretary":[71],"to":[72,120,130],"identify":[73],"her":[74],"action":[75,78,85,91],"units.":[76],"These":[77],"units":[79],"related":[82],"using":[83],"graph.":[86],"An":[87],"interpretation":[88],"graph":[92],"observational":[94],"suggest":[96],"certain":[97],"features":[98],"context":[102],"management":[103],"mechanism":[104],"should":[105],"have.":[106],"They":[107],"are:":[108],"(1)":[109],"good":[111],"match":[112],"between":[113],"applications":[114],"activities,":[116,123],"(2)":[117],"automated":[118],"tools":[119],"support":[121],"routine":[122],"(3)":[125],"informative":[126],"manageable":[128],"metaphor":[129],"model":[131],"real":[133],"world.":[134]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}