{"id":"https://openalex.org/W2050794258","doi":"https://doi.org/10.1080/014492996120247","title":"Stress, control and computer system design: A psychophysiological field study","display_name":"Stress, control and computer system design: A psychophysiological field study","publication_year":1996,"publication_date":"1996-01-01","ids":{"openalex":"https://openalex.org/W2050794258","doi":"https://doi.org/10.1080/014492996120247","mag":"2050794258"},"language":"en","primary_location":{"id":"doi:10.1080/014492996120247","is_oa":false,"landing_page_url":"https://doi.org/10.1080/014492996120247","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111465419","display_name":"David Wastell","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"David G. Wastell","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5111754689","display_name":"M. F. Newman","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Michael Newman","raw_affiliation_strings":["Finance"],"affiliations":[{"raw_affiliation_string":"Finance","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5111465419"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.6449,"has_fulltext":false,"cited_by_count":55,"citation_normalized_percentile":{"value":0.83086636,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"15","issue":"3","first_page":"183","last_page":"192"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13585","display_name":"Technostress in Professional Settings","score":0.9294999837875366,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13585","display_name":"Technostress in Professional Settings","score":0.9294999837875366,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9161999821662903,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workload","display_name":"Workload","score":0.7654871940612793},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.5600437521934509},{"id":"https://openalex.org/keywords/anxiety","display_name":"Anxiety","score":0.5319571495056152},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.521573007106781},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.5148565173149109},{"id":"https://openalex.org/keywords/stress","display_name":"Stress (linguistics)","score":0.5027279853820801},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.4723454713821411},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.46339231729507446},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.424141526222229},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3712915778160095},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.36356306076049805},{"id":"https://openalex.org/keywords/simulation","display_name":"Simulation","score":0.3298425078392029},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.29171669483184814},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.13670030236244202},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.10207393765449524}],"concepts":[{"id":"https://openalex.org/C2778476105","wikidata":"https://www.wikidata.org/wiki/Q628539","display_name":"Workload","level":2,"score":0.7654871940612793},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5600437521934509},{"id":"https://openalex.org/C558461103","wikidata":"https://www.wikidata.org/wiki/Q154430","display_name":"Anxiety","level":2,"score":0.5319571495056152},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.521573007106781},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.5148565173149109},{"id":"https://openalex.org/C21036866","wikidata":"https://www.wikidata.org/wiki/Q181767","display_name":"Stress (linguistics)","level":2,"score":0.5027279853820801},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.4723454713821411},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.46339231729507446},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.424141526222229},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3712915778160095},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.36356306076049805},{"id":"https://openalex.org/C44154836","wikidata":"https://www.wikidata.org/wiki/Q45045","display_name":"Simulation","level":1,"score":0.3298425078392029},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.29171669483184814},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.13670030236244202},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10207393765449524},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/014492996120247","is_oa":false,"landing_page_url":"https://doi.org/10.1080/014492996120247","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},{"id":"pmh:oai:research.vu.nl:publications/0a8b4954-c167-4009-8226-e74e73fad6ac","is_oa":false,"landing_page_url":"https://hdl.handle.net/1871.1/0a8b4954-c167-4009-8226-e74e73fad6ac","pdf_url":null,"source":{"id":"https://openalex.org/S4306401107","display_name":"VU Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Wastell, D & Newman, M 1996, 'Stress, control and computer system design: A psychophysiological field study', Behaviour and Information Technology, vol. 15, pp. 183-192. https://doi.org/10.1080/014492996120247","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:vu:oai:research.vu.nl:publications/0a8b4954-c167-4009-8226-e74e73fad6ac","is_oa":false,"landing_page_url":"https://research.vu.nl/en/publications/0a8b4954-c167-4009-8226-e74e73fad6ac","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Behaviour and Information Technology, 15, 183 - 192. Taylor and Francis Ltd.","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2329086085","https://openalex.org/W2314755979","https://openalex.org/W2390710122","https://openalex.org/W2570487553","https://openalex.org/W2961461930","https://openalex.org/W4229608842","https://openalex.org/W2085177967","https://openalex.org/W2313644570"],"abstract_inverted_index":{"The":[0,54,112,145],"stressful":[1],"nature":[2],"of":[3,29,43,46,86,95,101,114,131,171],"computer-based":[4],"work":[5,143],"is":[6],"often":[7],"highlighted":[8],"in":[9,50,59,65,93,139,157,176],"the":[10,26,44,102,115,121],"research":[11],"literature.":[12],"In":[13,68],"this":[14],"study,":[15],"we":[16],"argue":[17],"that":[18,73,123,148,163],"a":[19,39,47,63,140,152],"well":[20],"designed":[21],"computer":[22,74,105,116],"system":[23,49,106,117,158],"should":[24,167],"realize":[25],"twin":[27],"aims":[28],"enhancing":[30,128],"performance":[31,61,109],"and":[32,62,81,97,110,160],"lowering":[33],"stress.":[34,180],"This":[35],"paper":[36],"reports":[37],"on":[38],"psychophysiological":[40,149],"field":[41],"study":[42,146],"implementation":[45],"command-and-control":[48],"an":[51],"ambulance":[52],"service.":[53],"evaluation":[55],"revealed":[56],"both":[57,77],"improvements":[58],"operator":[60],"reduction":[64],"stress":[66],"levels.":[67],"particular,":[69],"it":[70,124,133],"was":[71,118],"found":[72],"support":[75,122],"reduced":[76],"systolic":[78],"blood":[79],"pressure":[80],"subjective":[82],"anxiety":[83],"during":[84],"conditions":[85],"peak":[87],"workload.":[88],"These":[89],"findings":[90],"are":[91],"discussed":[92],"terms":[94],"Turner":[96],"Karasek's":[98],"integrated":[99],"model":[100],"relationships":[103],"between":[104],"design,":[107],"task":[108],"well-being.":[111],"success":[113],"attributed":[119],"to":[120,136,155],"gave":[125],"operators;":[126],"by":[127],"their":[129],"degree":[130],"control":[132],"enabled":[134],"them":[135],"cope":[137],"better":[138],"highly":[141],"demanding":[142],"environment.":[144],"shows":[147],"techniques":[150],"have":[151],"valuable":[153],"role":[154],"play":[156],"design/evaluation;":[159],"more":[161],"generally,":[162],"systems":[164],"development":[165],"methodologies":[166],"take":[168],"greater":[169],"account":[170],"applied":[172],"psychological":[173],"research,":[174],"especially":[175],"areas":[177],"such":[178],"as":[179]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":4}],"updated_date":"2026-03-09T08:58:05.943551","created_date":"2025-10-10T00:00:00"}