{"id":"https://openalex.org/W2113668018","doi":"https://doi.org/10.1080/01449290903300931","title":"Cultural issues in developing E-Government in Malaysia","display_name":"Cultural issues in developing E-Government in Malaysia","publication_year":2009,"publication_date":"2009-10-15","ids":{"openalex":"https://openalex.org/W2113668018","doi":"https://doi.org/10.1080/01449290903300931","mag":"2113668018"},"language":"en","primary_location":{"id":"doi:10.1080/01449290903300931","is_oa":false,"landing_page_url":"https://doi.org/10.1080/01449290903300931","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5056072304","display_name":"Wong Meng Seng","orcid":null},"institutions":[{"id":"https://openalex.org/I126231945","display_name":"Queen's University Belfast","ror":"https://ror.org/00hswnk62","country_code":"GB","type":"education","lineage":["https://openalex.org/I126231945"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Wong Meng Seng","raw_affiliation_strings":["Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK","Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK","institution_ids":["https://openalex.org/I126231945"]},{"raw_affiliation_string":"Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK#TAB#","institution_ids":["https://openalex.org/I126231945"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054413900","display_name":"Stephen Jackson","orcid":"https://orcid.org/0000-0002-2399-0129"},"institutions":[{"id":"https://openalex.org/I126231945","display_name":"Queen's University Belfast","ror":"https://ror.org/00hswnk62","country_code":"GB","type":"education","lineage":["https://openalex.org/I126231945"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Stephen Jackson","raw_affiliation_strings":["Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK","Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK","institution_ids":["https://openalex.org/I126231945"]},{"raw_affiliation_string":"Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK#TAB#","institution_ids":["https://openalex.org/I126231945"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5018090250","display_name":"George Philip","orcid":"https://orcid.org/0000-0002-4378-0647"},"institutions":[{"id":"https://openalex.org/I126231945","display_name":"Queen's University Belfast","ror":"https://ror.org/00hswnk62","country_code":"GB","type":"education","lineage":["https://openalex.org/I126231945"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"George Philip","raw_affiliation_strings":["Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK","Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK","institution_ids":["https://openalex.org/I126231945"]},{"raw_affiliation_string":"Queen's University Management School, The Queen's University of Belfast, Belfast, BT7 1NN, UK#TAB#","institution_ids":["https://openalex.org/I126231945"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5018090250"],"corresponding_institution_ids":["https://openalex.org/I126231945"],"apc_list":null,"apc_paid":null,"fwci":12.1523,"has_fulltext":false,"cited_by_count":58,"citation_normalized_percentile":{"value":0.98174976,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"29","issue":"4","first_page":"423","last_page":"432"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9764999747276306,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9697999954223633,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/egalitarianism","display_name":"Egalitarianism","score":0.8237912654876709},{"id":"https://openalex.org/keywords/fatalism","display_name":"Fatalism","score":0.7345924377441406},{"id":"https://openalex.org/keywords/individualism","display_name":"Individualism","score":0.6257916688919067},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5632787346839905},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.561863362789154},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.5593461990356445},{"id":"https://openalex.org/keywords/hofstedes-cultural-dimensions-theory","display_name":"Hofstede's cultural dimensions theory","score":0.5383310317993164},{"id":"https://openalex.org/keywords/pluralism","display_name":"Pluralism (philosophy)","score":0.49810338020324707},{"id":"https://openalex.org/keywords/culture-theory","display_name":"Culture theory","score":0.4701084494590759},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.44181036949157715},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.36622554063796997},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.34331464767456055},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2937895655632019},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.24876299500465393},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.1545267105102539},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.14057263731956482},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.09398490190505981}],"concepts":[{"id":"https://openalex.org/C546784017","wikidata":"https://www.wikidata.org/wiki/Q188958","display_name":"Egalitarianism","level":3,"score":0.8237912654876709},{"id":"https://openalex.org/C66071079","wikidata":"https://www.wikidata.org/wiki/Q29253","display_name":"Fatalism","level":2,"score":0.7345924377441406},{"id":"https://openalex.org/C17022365","wikidata":"https://www.wikidata.org/wiki/Q171995","display_name":"Individualism","level":2,"score":0.6257916688919067},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5632787346839905},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.561863362789154},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.5593461990356445},{"id":"https://openalex.org/C67356462","wikidata":"https://www.wikidata.org/wiki/Q5807210","display_name":"Hofstede's cultural dimensions theory","level":2,"score":0.5383310317993164},{"id":"https://openalex.org/C49831778","wikidata":"https://www.wikidata.org/wiki/Q879021","display_name":"Pluralism (philosophy)","level":2,"score":0.49810338020324707},{"id":"https://openalex.org/C39489675","wikidata":"https://www.wikidata.org/wiki/Q1791882","display_name":"Culture theory","level":2,"score":0.4701084494590759},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.44181036949157715},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.36622554063796997},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.34331464767456055},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2937895655632019},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.24876299500465393},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.1545267105102539},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.14057263731956482},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.09398490190505981},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/01449290903300931","is_oa":false,"landing_page_url":"https://doi.org/10.1080/01449290903300931","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},{"id":"pmh:oai:eprints.soton.ac.uk:199251","is_oa":false,"landing_page_url":"https://eprints.soton.ac.uk/199251/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401019","display_name":"ePrints Soton (University of Southampton)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I43439940","host_organization_name":"University of Southampton","host_organization_lineage":["https://openalex.org/I43439940"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.44999998807907104,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W47995095","https://openalex.org/W123023786","https://openalex.org/W1490486884","https://openalex.org/W1579321599","https://openalex.org/W1598029352","https://openalex.org/W1768658168","https://openalex.org/W1992089906","https://openalex.org/W1999130941","https://openalex.org/W2000644180","https://openalex.org/W2002661121","https://openalex.org/W2006790038","https://openalex.org/W2056806735","https://openalex.org/W2062787529","https://openalex.org/W2064468954","https://openalex.org/W2069488419","https://openalex.org/W2105162426","https://openalex.org/W2106498495","https://openalex.org/W2107685659","https://openalex.org/W2114084083","https://openalex.org/W2118549945","https://openalex.org/W2120429353","https://openalex.org/W2126716625","https://openalex.org/W2138512667","https://openalex.org/W2141443180","https://openalex.org/W2146125995","https://openalex.org/W2155595349","https://openalex.org/W2169324408","https://openalex.org/W2316966198","https://openalex.org/W2325153955","https://openalex.org/W2390008750","https://openalex.org/W2496777941","https://openalex.org/W2582377764","https://openalex.org/W2612623102","https://openalex.org/W2782607685","https://openalex.org/W2801412343","https://openalex.org/W2936625187","https://openalex.org/W3022006240","https://openalex.org/W3122097470","https://openalex.org/W3123397884","https://openalex.org/W3147392131","https://openalex.org/W3214833809","https://openalex.org/W4383865221","https://openalex.org/W4403446227"],"related_works":["https://openalex.org/W2299497682","https://openalex.org/W3019468848","https://openalex.org/W1969132232","https://openalex.org/W2951310347","https://openalex.org/W2014969258","https://openalex.org/W4317830753","https://openalex.org/W2497709609","https://openalex.org/W4281690241","https://openalex.org/W2347116418","https://openalex.org/W2793766339"],"abstract_inverted_index":{"In":[0],"recent":[1],"years,":[2],"information":[3,18],"and":[4,16,29,40,61,95,107,128,154,165,168,179,187,211],"communication":[5],"technologies":[6],"(ICTs),":[7],"particularly":[8],"web-based":[9],"technologies,":[10],"have":[11,42,110,162],"created":[12],"a":[13,54,222],"more":[14,28,30,142],"complex":[15],"challenging":[17],"technology":[19],"(IT)":[20],"environment":[21],"for":[22,53,183],"governments":[23],"throughout":[24],"the":[25,58,66,75,86,97,114,126,173,184,212,226],"world.":[26],"As":[27],"activities":[31],"are":[32],"migrating":[33],"from":[34],"physical":[35],"to":[36,48,103,137],"virtual":[37],"media,":[38],"users":[39],"employees":[41],"been":[43,81],"faced":[44],"with":[45],"relentless":[46],"pressure":[47],"use":[49],"technology.":[50],"This":[51,144],"calls":[52],"greater":[55],"understanding":[56],"of":[57,68,74,85,89,99,116,132,176,189,225],"human,":[59],"social":[60],"cultural":[62,105,148,159,170,231],"issues":[63,232],"involved":[64],"in":[65,119,141,172,200],"acceptance":[67],"IT":[69,90,209,219],"systems":[70],"by":[71],"all":[72],"stakeholders":[73],"organisation.":[76],"Indeed":[77],"increasingly":[78],"it":[79],"has":[80],"acknowledged":[82],"that":[83,158,169],"one":[84,203],"main":[87],"determinants":[88],"success":[91],"is":[92,102,135,181,233],"organisational":[93],"culture,":[94],"consequently":[96],"purpose":[98],"this":[100,139],"research":[101],"examine":[104],"barriers":[106],"enablers":[108],"which":[109,207,217],"impeded":[111,208],"or":[112],"facilitated":[113,218],"implementation":[115,186],"E-Government":[117,190],"initiatives":[118],"Malaysia.":[120],"An":[121],"anthropological":[122],"framework":[123,145],"based":[124],"on":[125,230],"Grid":[127],"Group":[129],"Cultural":[130],"Theory":[131],"Mary":[133],"Douglas":[134],"used":[136],"study":[138],"issue":[140],"depth.":[143],"identifies":[146],"four":[147],"cosmologies":[149,160],"\u2013":[150,202],"hierarchism,":[151,177],"egalitarianism,":[152],"individualism":[153,180],"fatalism.":[155],"We":[156,192],"argue":[157],"can":[161],"both":[163],"enabling":[164,174,215],"constraining":[166,205],"characteristics":[167],"pluralism":[171],"forms":[175],"egalitarianism":[178],"essential":[182],"successful":[185],"operation":[188],"services.":[191],"illustrate":[193],"these":[194],"points":[195],"through":[196],"two":[197,227],"case":[198,228],"studies":[199,229],"Malaysia":[201],"displaying":[204,214],"characteristics,":[206,216],"implementation/use":[210],"other":[213],"implementation/use.":[220],"Finally,":[221],"cross":[223],"comparison":[224],"also":[234],"provided.":[235]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":6},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":4}],"updated_date":"2026-07-29T09:40:50.615796","created_date":"2025-10-10T00:00:00"}