{"id":"https://openalex.org/W2077422340","doi":"https://doi.org/10.1080/01449290802666747","title":"Exploring critical usability factors for handsets","display_name":"Exploring critical usability factors for handsets","publication_year":2009,"publication_date":"2009-02-19","ids":{"openalex":"https://openalex.org/W2077422340","doi":"https://doi.org/10.1080/01449290802666747","mag":"2077422340"},"language":"en","primary_location":{"id":"doi:10.1080/01449290802666747","is_oa":false,"landing_page_url":"https://doi.org/10.1080/01449290802666747","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100458309","display_name":"Ting Zhang","orcid":"https://orcid.org/0000-0002-3619-2492"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Ting Zhang","raw_affiliation_strings":["Tsinghua University","Department of Industrial Engineering , Tsinghua University, Beijing, China#TAB#"],"affiliations":[{"raw_affiliation_string":"Tsinghua University","institution_ids":["https://openalex.org/I99065089"]},{"raw_affiliation_string":"Department of Industrial Engineering , Tsinghua University, Beijing, China#TAB#","institution_ids":["https://openalex.org/I99065089"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033157450","display_name":"Pei\u2010Luen Patrick Rau","orcid":"https://orcid.org/0000-0002-5713-8612"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Pei-Luen Patrick Rau","raw_affiliation_strings":["Tsinghua University","Department of Industrial Engineering , Tsinghua University, Beijing, China#TAB#"],"affiliations":[{"raw_affiliation_string":"Tsinghua University","institution_ids":["https://openalex.org/I99065089"]},{"raw_affiliation_string":"Department of Industrial Engineering , Tsinghua University, Beijing, China#TAB#","institution_ids":["https://openalex.org/I99065089"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5109938578","display_name":"Gavriel Salvendy","orcid":null},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Gavriel Salvendy","raw_affiliation_strings":["Tsinghua University","Department of Industrial Engineering , Tsinghua University, Beijing, China#TAB#"],"affiliations":[{"raw_affiliation_string":"Tsinghua University","institution_ids":["https://openalex.org/I99065089"]},{"raw_affiliation_string":"Department of Industrial Engineering , Tsinghua University, Beijing, China#TAB#","institution_ids":["https://openalex.org/I99065089"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5100458309"],"corresponding_institution_ids":["https://openalex.org/I99065089"],"apc_list":null,"apc_paid":null,"fwci":5.9755,"has_fulltext":false,"cited_by_count":22,"citation_normalized_percentile":{"value":0.95684792,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"29","issue":"1","first_page":"45","last_page":"55"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9338347911834717},{"id":"https://openalex.org/keywords/handset","display_name":"Handset","score":0.6669185161590576},{"id":"https://openalex.org/keywords/likert-scale","display_name":"Likert scale","score":0.5026164054870605},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.43010878562927246},{"id":"https://openalex.org/keywords/variance","display_name":"Variance (accounting)","score":0.42916280031204224},{"id":"https://openalex.org/keywords/system-usability-scale","display_name":"System usability scale","score":0.4273584485054016},{"id":"https://openalex.org/keywords/web-usability","display_name":"Web usability","score":0.3910859227180481},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.38066565990448},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.32871711254119873},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.15973907709121704},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.12411603331565857},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.12274691462516785}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9338347911834717},{"id":"https://openalex.org/C2779971919","wikidata":"https://www.wikidata.org/wiki/Q1378949","display_name":"Handset","level":2,"score":0.6669185161590576},{"id":"https://openalex.org/C105776082","wikidata":"https://www.wikidata.org/wiki/Q617473","display_name":"Likert scale","level":2,"score":0.5026164054870605},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.43010878562927246},{"id":"https://openalex.org/C196083921","wikidata":"https://www.wikidata.org/wiki/Q7915758","display_name":"Variance (accounting)","level":2,"score":0.42916280031204224},{"id":"https://openalex.org/C139225968","wikidata":"https://www.wikidata.org/wiki/Q17146354","display_name":"System usability scale","level":4,"score":0.4273584485054016},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.3910859227180481},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.38066565990448},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.32871711254119873},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.15973907709121704},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.12411603331565857},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.12274691462516785},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/01449290802666747","is_oa":false,"landing_page_url":"https://doi.org/10.1080/01449290802666747","pdf_url":null,"source":{"id":"https://openalex.org/S123849098","display_name":"Behaviour and Information Technology","issn_l":"0144-929X","issn":["0144-929X","1362-3001"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Behaviour & Information Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.4300000071525574}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":60,"referenced_works":["https://openalex.org/W19399978","https://openalex.org/W114691149","https://openalex.org/W1492397400","https://openalex.org/W1509204648","https://openalex.org/W1537541163","https://openalex.org/W1543102679","https://openalex.org/W1600386089","https://openalex.org/W1602494241","https://openalex.org/W1791587663","https://openalex.org/W1855968982","https://openalex.org/W1967541900","https://openalex.org/W1975132415","https://openalex.org/W1977877449","https://openalex.org/W1979929841","https://openalex.org/W1985816353","https://openalex.org/W1987027801","https://openalex.org/W1987286910","https://openalex.org/W2000581849","https://openalex.org/W2009341003","https://openalex.org/W2012199793","https://openalex.org/W2012389722","https://openalex.org/W2016304648","https://openalex.org/W2022472843","https://openalex.org/W2025338808","https://openalex.org/W2030690140","https://openalex.org/W2030982761","https://openalex.org/W2032867706","https://openalex.org/W2033909383","https://openalex.org/W2034141006","https://openalex.org/W2034648458","https://openalex.org/W2035090864","https://openalex.org/W2037057633","https://openalex.org/W2039403604","https://openalex.org/W2040146653","https://openalex.org/W2041449954","https://openalex.org/W2048385912","https://openalex.org/W2056604769","https://openalex.org/W2065119788","https://openalex.org/W2073865313","https://openalex.org/W2084036689","https://openalex.org/W2099490266","https://openalex.org/W2101307329","https://openalex.org/W2101623580","https://openalex.org/W2107490596","https://openalex.org/W2110685331","https://openalex.org/W2112434575","https://openalex.org/W2119404566","https://openalex.org/W2120084853","https://openalex.org/W2120323561","https://openalex.org/W2120457539","https://openalex.org/W2128249817","https://openalex.org/W2129230445","https://openalex.org/W2136295783","https://openalex.org/W2141650953","https://openalex.org/W2149703637","https://openalex.org/W2159112121","https://openalex.org/W2163777572","https://openalex.org/W2166887084","https://openalex.org/W2610620600","https://openalex.org/W2808828766"],"related_works":["https://openalex.org/W4312686479","https://openalex.org/W2016308011","https://openalex.org/W4318240367","https://openalex.org/W4281738665","https://openalex.org/W3165016276","https://openalex.org/W4381511419","https://openalex.org/W15383416","https://openalex.org/W2115121425","https://openalex.org/W2320191080","https://openalex.org/W2015697469"],"abstract_inverted_index":{"Handsets":[0],"are":[1],"being":[2],"transformed":[3],"from":[4,96],"the":[5,28,32,37,53,58,77,81,97,114,118,122],"traditional":[6],"cellular":[7],"phone":[8],"to":[9,41,49,75],"an":[10],"integrated":[11],"content":[12],"delivery":[13],"platform":[14],"for":[15],"communications.":[16],"Their":[17],"increasing":[18],"capabilities":[19],"and":[20,26,36,51,126],"value-added":[21],"features":[22,129],"provide":[23],"more":[24,34,39],"utilities,":[25],"at":[27],"same":[29],"time,":[30],"make":[31],"design":[33,128],"complicated":[35],"devices":[38],"difficult":[40],"use.":[42],"The":[43,103],"objective":[44],"of":[45,80,84,90,99,113,117],"this":[46],"study":[47],"was":[48,65,111],"explore":[50],"identify":[52],"critical":[54],"factors":[55,110,125],"that":[56],"predicate":[57],"handset's":[59],"perceived":[60],"usability.":[61],"An":[62],"online":[63],"survey":[64],"conducted":[66],"by":[67,107,132],"using":[68],"a":[69],"seven-point":[70],"Likert-scale":[71],"structured":[72],"questionnaire":[73],"tailored":[74],"measure":[76],"user's":[78],"perception":[79],"usability":[82,92,124],"level":[83],"their":[85],"current":[86],"handset.":[87],"A":[88],"total":[89,104],"nine":[91,109,123],"dimensions":[93],"were":[94,130],"derived":[95],"results":[98],"exploratory":[100],"factor":[101],"analysis.":[102],"variance":[105,116],"explained":[106],"these":[108],"65.20%":[112],"overall":[115],"data.":[119],"Relationships":[120],"between":[121],"handset":[127],"described":[131],"regression":[133],"models.":[134]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":4}],"updated_date":"2026-02-14T06:23:00.392402","created_date":"2025-10-10T00:00:00"}