{"id":"https://openalex.org/W4407097947","doi":"https://doi.org/10.1080/00207543.2025.2453828","title":"Digitalisation of spare parts provision: co-evolution of digital service providers and original equipment manufacturers","display_name":"Digitalisation of spare parts provision: co-evolution of digital service providers and original equipment manufacturers","publication_year":2025,"publication_date":"2025-02-03","ids":{"openalex":"https://openalex.org/W4407097947","doi":"https://doi.org/10.1080/00207543.2025.2453828"},"language":"en","primary_location":{"id":"doi:10.1080/00207543.2025.2453828","is_oa":true,"landing_page_url":"https://doi.org/10.1080/00207543.2025.2453828","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/00207543.2025.2453828?needAccess=true","source":{"id":"https://openalex.org/S65690446","display_name":"International Journal of Production Research","issn_l":"0020-7543","issn":["0020-7543","1366-588X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Production Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.tandfonline.com/doi/pdf/10.1080/00207543.2025.2453828?needAccess=true","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086852391","display_name":"Atanu Chaudhuri","orcid":"https://orcid.org/0000-0002-6156-9634"},"institutions":[{"id":"https://openalex.org/I190082696","display_name":"Durham University","ror":"https://ror.org/01v29qb04","country_code":"GB","type":"education","lineage":["https://openalex.org/I190082696"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Atanu Chaudhuri","raw_affiliation_strings":["Durham University Business School"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Durham University Business School","institution_ids":["https://openalex.org/I190082696"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033162956","display_name":"Jayanth Jayaram","orcid":"https://orcid.org/0000-0001-9298-3021"},"institutions":[{"id":"https://openalex.org/I8692664","display_name":"University of Oklahoma","ror":"https://ror.org/02aqsxs83","country_code":"US","type":"education","lineage":["https://openalex.org/I8692664"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jayanth Jayaram","raw_affiliation_strings":["University of Oklahoma"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Oklahoma","institution_ids":["https://openalex.org/I8692664"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5038500003","display_name":"Jan Holmstr\u00f6m","orcid":"https://orcid.org/0000-0002-2596-0337"},"institutions":[{"id":"https://openalex.org/I9927081","display_name":"Aalto University","ror":"https://ror.org/020hwjq30","country_code":"FI","type":"education","lineage":["https://openalex.org/I9927081"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Jan Holmstr\u00f6m","raw_affiliation_strings":["Aalto University"],"raw_orcid":"https://orcid.org/0000-0002-2596-0337","affiliations":[{"raw_affiliation_string":"Aalto University","institution_ids":["https://openalex.org/I9927081"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5038500003"],"corresponding_institution_ids":["https://openalex.org/I9927081"],"apc_list":null,"apc_paid":null,"fwci":6.7313,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.95600794,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"64","issue":"10","first_page":"3902","last_page":"3918"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11814","display_name":"Advanced Manufacturing and Logistics Optimization","score":0.980400025844574,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12306","display_name":"Urban and Freight Transport Logistics","score":0.9793999791145325,"subfield":{"id":"https://openalex.org/subfields/2215","display_name":"Building and Construction"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/spare-part","display_name":"Spare part","score":0.8747332096099854},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.627274751663208},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.5870215892791748},{"id":"https://openalex.org/keywords/manufacturing-engineering","display_name":"Manufacturing engineering","score":0.5202404260635376},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5052035450935364},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.40758025646209717},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3193800449371338},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.24672630429267883}],"concepts":[{"id":"https://openalex.org/C194648553","wikidata":"https://www.wikidata.org/wiki/Q1364774","display_name":"Spare part","level":2,"score":0.8747332096099854},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.627274751663208},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.5870215892791748},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.5202404260635376},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5052035450935364},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.40758025646209717},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3193800449371338},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.24672630429267883}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/00207543.2025.2453828","is_oa":true,"landing_page_url":"https://doi.org/10.1080/00207543.2025.2453828","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/00207543.2025.2453828?needAccess=true","source":{"id":"https://openalex.org/S65690446","display_name":"International Journal of Production Research","issn_l":"0020-7543","issn":["0020-7543","1366-588X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Production Research","raw_type":"journal-article"},{"id":"pmh:oai:durham-repository.worktribe.com:3336801","is_oa":true,"landing_page_url":"https://durham-repository.worktribe.com/output/3336801","pdf_url":"https://durham-repository.worktribe.com/file/3336801/1/Published%20Journal%20Article%20%28Advance%20Online%20Version%29","source":{"id":"https://openalex.org/S4306400188","display_name":"Durham Research Online (Durham University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I190082696","host_organization_name":"Durham University","host_organization_lineage":["https://openalex.org/I190082696"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"}],"best_oa_location":{"id":"doi:10.1080/00207543.2025.2453828","is_oa":true,"landing_page_url":"https://doi.org/10.1080/00207543.2025.2453828","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/00207543.2025.2453828?needAccess=true","source":{"id":"https://openalex.org/S65690446","display_name":"International Journal of Production Research","issn_l":"0020-7543","issn":["0020-7543","1366-588X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Production Research","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G5574336415","display_name":null,"funder_award_id":"323831","funder_id":"https://openalex.org/F4320321108","funder_display_name":"Academy of Finland"}],"funders":[{"id":"https://openalex.org/F4320321108","display_name":"Academy of Finland","ror":"https://ror.org/05k73zm37"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4407097947.pdf","grobid_xml":"https://content.openalex.org/works/W4407097947.grobid-xml"},"referenced_works_count":45,"referenced_works":["https://openalex.org/W1487611565","https://openalex.org/W1535372446","https://openalex.org/W1559966339","https://openalex.org/W1580365685","https://openalex.org/W1857853684","https://openalex.org/W1966323399","https://openalex.org/W1972102832","https://openalex.org/W1985600209","https://openalex.org/W1995575199","https://openalex.org/W2086834950","https://openalex.org/W2094343961","https://openalex.org/W2120253896","https://openalex.org/W2139222770","https://openalex.org/W2143155589","https://openalex.org/W2171477049","https://openalex.org/W2403032339","https://openalex.org/W2523354200","https://openalex.org/W2531622796","https://openalex.org/W2587047313","https://openalex.org/W2599231838","https://openalex.org/W2613809391","https://openalex.org/W2793175445","https://openalex.org/W2794154652","https://openalex.org/W2806014833","https://openalex.org/W2890675297","https://openalex.org/W2901011374","https://openalex.org/W2936389386","https://openalex.org/W2951122834","https://openalex.org/W2952417085","https://openalex.org/W2955195187","https://openalex.org/W2972248746","https://openalex.org/W2993834601","https://openalex.org/W3046434652","https://openalex.org/W3110101970","https://openalex.org/W3119526826","https://openalex.org/W3124622667","https://openalex.org/W3169021765","https://openalex.org/W3189685994","https://openalex.org/W4214734392","https://openalex.org/W4249649471","https://openalex.org/W4297001585","https://openalex.org/W4299534068","https://openalex.org/W4367678309","https://openalex.org/W4394820861","https://openalex.org/W6767549663"],"related_works":["https://openalex.org/W2376734189","https://openalex.org/W4200557557","https://openalex.org/W3025213548","https://openalex.org/W3121725734","https://openalex.org/W2021912179","https://openalex.org/W2758965752","https://openalex.org/W1546783496","https://openalex.org/W2359708318","https://openalex.org/W2084845604","https://openalex.org/W2567578275"],"abstract_inverted_index":{"Original":[0],"Equipment":[1],"Manufacturers":[2],"(OEMs)":[3],"face":[4],"challenges":[5],"associated":[6],"with":[7],"spare":[8,29,44,134,140,152],"parts":[9,45,141,153,177],"provision,":[10],"such":[11,172],"as":[12,78,80,173,189],"high":[13],"inventory,":[14],"and":[15,53,67,107,178],"missed":[16],"deliveries":[17],"due":[18],"to":[19,92,98,132,149],"inventory":[20],"obsolescence":[21],"or":[22],"long":[23],"supplier":[24],"lead":[25],"times.":[26],"Digitalisation":[27],"of":[28,37,43,48,74,116,176],"parts,":[30],"enabled":[31],"by":[32,169],"additive":[33],"manufacturing,":[34],"address":[35],"some":[36],"these":[38],"challenges.":[39],"In":[40],"this":[41],"digitalisation":[42,193],"the":[46,54,72,85,93,111,117,130,155,161,164,170,196],"roles":[47],"digital":[49,139,174],"service":[50,94,187],"providers":[51,95],"(DSP)":[52],"OEMs":[55,82,90,146,190],"co-evolve.":[56],"We":[57,87],"examine":[58],"three":[59,75],"DSPs":[60,183],"developing":[61],"services":[62,166],"for":[63,96,128,163],"their":[64,68,103,151,192],"OEM":[65],"customers":[66],"value":[69],"offering":[70],"from":[71],"perspective":[73],"user":[76],"organisations,":[77],"well":[79],"two":[81],"not":[83],"using":[84],"services.":[86],"find":[88],"that":[89],"turn":[91],"support":[97],"overcome":[99],"a":[100,120],"gap":[101,124],"in":[102,110,125,195],"information":[104,126],"processing":[105,127],"needs":[106],"internal":[108],"capabilities":[109,194],"exploration":[112,165],"stage.":[113,158],"The":[114],"use":[115],"DSP":[118],"addresses":[119],"large":[121],"initial":[122],"capability":[123],"identifying":[129],"opportunity":[131],"digitalise":[133,150],"parts.":[135],"Over":[136],"time,":[137],"once":[138],"operations":[142],"have":[143],"been":[144],"established,":[145],"can":[147],"begin":[148],"during":[154],"product":[156,197],"design":[157,198],"This":[159],"reduces":[160],"demand":[162],"initially":[167],"offered":[168],"DSP,":[171],"scanning":[175],"reverse":[179],"engineering.":[180],"To":[181],"adapt,":[182],"must":[184],"explore":[185],"new":[186],"opportunities":[188],"develop":[191],"process.":[199]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":2}],"updated_date":"2026-07-02T09:51:11.867554","created_date":"2025-02-04T00:00:00"}
