{"id":"https://openalex.org/W2916063541","doi":"https://doi.org/10.1080/00207543.2019.1581953","title":"Developing software beyond customer needs and plans: an exploratory study of its forms and individual-level drivers","display_name":"Developing software beyond customer needs and plans: an exploratory study of its forms and individual-level drivers","publication_year":2019,"publication_date":"2019-02-23","ids":{"openalex":"https://openalex.org/W2916063541","doi":"https://doi.org/10.1080/00207543.2019.1581953","mag":"2916063541"},"language":"en","primary_location":{"id":"doi:10.1080/00207543.2019.1581953","is_oa":false,"landing_page_url":"https://doi.org/10.1080/00207543.2019.1581953","pdf_url":null,"source":{"id":"https://openalex.org/S65690446","display_name":"International Journal of Production Research","issn_l":"0020-7543","issn":["0020-7543","1366-588X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Production Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/11368/2997190","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031994906","display_name":"Mattia Bianchi","orcid":"https://orcid.org/0000-0002-3799-5887"},"institutions":[{"id":"https://openalex.org/I180242103","display_name":"Stockholm School of Economics","ror":"https://ror.org/01s5jzh92","country_code":"SE","type":"education","lineage":["https://openalex.org/I180242103"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Mattia Bianchi","raw_affiliation_strings":["House of Innovation, Stockholm School of Economics, Stockholm, SE, Sweden"],"raw_orcid":"https://orcid.org/0000-0002-3799-5887","affiliations":[{"raw_affiliation_string":"House of Innovation, Stockholm School of Economics, Stockholm, SE, Sweden","institution_ids":["https://openalex.org/I180242103"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002135733","display_name":"Giacomo Marzi","orcid":"https://orcid.org/0000-0002-8769-2462"},"institutions":[{"id":"https://openalex.org/I51532219","display_name":"University of Lincoln","ror":"https://ror.org/03yeq9x20","country_code":"GB","type":"education","lineage":["https://openalex.org/I51532219"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Giacomo Marzi","raw_affiliation_strings":["Lincoln International Business School, University of Lincoln, Lincoln, UK"],"raw_orcid":"https://orcid.org/0000-0002-8769-2462","affiliations":[{"raw_affiliation_string":"Lincoln International Business School, University of Lincoln, Lincoln, UK","institution_ids":["https://openalex.org/I51532219"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021393923","display_name":"Lamberto Zollo","orcid":"https://orcid.org/0000-0002-8162-8136"},"institutions":[{"id":"https://openalex.org/I45084792","display_name":"University of Florence","ror":"https://ror.org/04jr1s763","country_code":"IT","type":"education","lineage":["https://openalex.org/I45084792"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Lamberto Zollo","raw_affiliation_strings":["Department of Economics and Management (DISEI), University of Florence, Florence, Italy"],"raw_orcid":"https://orcid.org/0000-0002-8162-8136","affiliations":[{"raw_affiliation_string":"Department of Economics and Management (DISEI), University of Florence, Florence, Italy","institution_ids":["https://openalex.org/I45084792"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071707949","display_name":"Pier Paolo Patrucco","orcid":"https://orcid.org/0000-0002-9367-1561"},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Andrea Patrucco","raw_affiliation_strings":["Department of Project and Supply Chain Management, Penn State University, Monaca, PA, USA"],"raw_orcid":"https://orcid.org/0000-0002-9367-1561","affiliations":[{"raw_affiliation_string":"Department of Project and Supply Chain Management, Penn State University, Monaca, PA, USA","institution_ids":["https://openalex.org/I130769515"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5002135733"],"corresponding_institution_ids":["https://openalex.org/I51532219"],"apc_list":null,"apc_paid":null,"fwci":3.4371,"has_fulltext":true,"cited_by_count":20,"citation_normalized_percentile":{"value":0.92499115,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":"57","issue":"22","first_page":"7189","last_page":"7208"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9923999905586243,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/dilemma","display_name":"Dilemma","score":0.5810922980308533},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.5711841583251953},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.47791987657546997},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.4683869183063507},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.4682653546333313},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.4478265047073364},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4220898151397705},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.41851821541786194},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.34110286831855774},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.1240258514881134},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.10986214876174927}],"concepts":[{"id":"https://openalex.org/C2778496695","wikidata":"https://www.wikidata.org/wiki/Q254128","display_name":"Dilemma","level":2,"score":0.5810922980308533},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.5711841583251953},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.47791987657546997},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.4683869183063507},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4682653546333313},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4478265047073364},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4220898151397705},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.41851821541786194},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.34110286831855774},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.1240258514881134},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10986214876174927},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1080/00207543.2019.1581953","is_oa":false,"landing_page_url":"https://doi.org/10.1080/00207543.2019.1581953","pdf_url":null,"source":{"id":"https://openalex.org/S65690446","display_name":"International Journal of Production Research","issn_l":"0020-7543","issn":["0020-7543","1366-588X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Production Research","raw_type":"journal-article"},{"id":"pmh:oai:eprints.lincoln.ac.uk:34883","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4377196275","display_name":"Lincoln Repository (University of Lincoln)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I51532219","host_organization_name":"University of Lincoln","host_organization_lineage":["https://openalex.org/I51532219"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Article"},{"id":"pmh:oai:RePEc:taf:tprsxx:v:57:y:2019:i:22:p:7189-7208","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1080/00207543.2019.1581953","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:arts.units.it:11368/2997190","is_oa":true,"landing_page_url":"http://hdl.handle.net/11368/2997190","pdf_url":null,"source":{"id":"https://openalex.org/S4306402362","display_name":"ArTS Archivio della ricerca di Trieste (University of Trieste https://www.units.it/)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I142444530","host_organization_name":"University of Trieste","host_organization_lineage":["https://openalex.org/I142444530"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:flore.unifi.it:2158/1149944","is_oa":false,"landing_page_url":"http://hdl.handle.net/2158/1149944","pdf_url":null,"source":{"id":"https://openalex.org/S4306402033","display_name":"Florence Research (University of Florence)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I45084792","host_organization_name":"University of Florence","host_organization_lineage":["https://openalex.org/I45084792"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:arts.units.it:11368/2997190","is_oa":true,"landing_page_url":"http://hdl.handle.net/11368/2997190","pdf_url":null,"source":{"id":"https://openalex.org/S4306402362","display_name":"ArTS Archivio della ricerca di Trieste (University of Trieste https://www.units.it/)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I142444530","host_organization_name":"University of Trieste","host_organization_lineage":["https://openalex.org/I142444530"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":109,"referenced_works":["https://openalex.org/W61461548","https://openalex.org/W158727920","https://openalex.org/W199909296","https://openalex.org/W201553603","https://openalex.org/W228610375","https://openalex.org/W242097316","https://openalex.org/W638342887","https://openalex.org/W1433493797","https://openalex.org/W1492503486","https://openalex.org/W1534446504","https://openalex.org/W1553635107","https://openalex.org/W1590275237","https://openalex.org/W1601361303","https://openalex.org/W1772749354","https://openalex.org/W1969262065","https://openalex.org/W1974051949","https://openalex.org/W1981126395","https://openalex.org/W1985419904","https://openalex.org/W1985437236","https://openalex.org/W1987258130","https://openalex.org/W1988050849","https://openalex.org/W1989819450","https://openalex.org/W1991486562","https://openalex.org/W1991623719","https://openalex.org/W1991650436","https://openalex.org/W1992097524","https://openalex.org/W1996299780","https://openalex.org/W2001677911","https://openalex.org/W2010453024","https://openalex.org/W2010643668","https://openalex.org/W2016035222","https://openalex.org/W2019895664","https://openalex.org/W2021132798","https://openalex.org/W2024218294","https://openalex.org/W2041515655","https://openalex.org/W2046411892","https://openalex.org/W2051141584","https://openalex.org/W2052194544","https://openalex.org/W2060108322","https://openalex.org/W2068370738","https://openalex.org/W2071666535","https://openalex.org/W2076389556","https://openalex.org/W2080011162","https://openalex.org/W2086490447","https://openalex.org/W2087210541","https://openalex.org/W2092795013","https://openalex.org/W2093070887","https://openalex.org/W2095581280","https://openalex.org/W2099028041","https://openalex.org/W2102044943","https://openalex.org/W2103072807","https://openalex.org/W2103808231","https://openalex.org/W2105037366","https://openalex.org/W2106096361","https://openalex.org/W2115063692","https://openalex.org/W2118016181","https://openalex.org/W2118703644","https://openalex.org/W2122186753","https://openalex.org/W2122912498","https://openalex.org/W2123372463","https://openalex.org/W2125010792","https://openalex.org/W2128142025","https://openalex.org/W2128793377","https://openalex.org/W2129446839","https://openalex.org/W2130154988","https://openalex.org/W2130783678","https://openalex.org/W2131866889","https://openalex.org/W2133033087","https://openalex.org/W2136715215","https://openalex.org/W2139056082","https://openalex.org/W2140725517","https://openalex.org/W2145695797","https://openalex.org/W2146410840","https://openalex.org/W2147845478","https://openalex.org/W2157926312","https://openalex.org/W2159516377","https://openalex.org/W2166637172","https://openalex.org/W2212859685","https://openalex.org/W2285786022","https://openalex.org/W2300552132","https://openalex.org/W2319967816","https://openalex.org/W2340447655","https://openalex.org/W2514112036","https://openalex.org/W2520820329","https://openalex.org/W2528423272","https://openalex.org/W2543169254","https://openalex.org/W2603008685","https://openalex.org/W2748271388","https://openalex.org/W2751431523","https://openalex.org/W2765397828","https://openalex.org/W2771979683","https://openalex.org/W2783177869","https://openalex.org/W2791320695","https://openalex.org/W2801015177","https://openalex.org/W2808425605","https://openalex.org/W2895023147","https://openalex.org/W2896056280","https://openalex.org/W3014823756","https://openalex.org/W3121332032","https://openalex.org/W3157407122","https://openalex.org/W4230637740","https://openalex.org/W4238485280","https://openalex.org/W4243667233","https://openalex.org/W4250832709","https://openalex.org/W4254434816","https://openalex.org/W4292157289","https://openalex.org/W4300463483","https://openalex.org/W4301377693","https://openalex.org/W4361868367"],"related_works":["https://openalex.org/W2350209916","https://openalex.org/W2475524763","https://openalex.org/W2363851383","https://openalex.org/W2354517252","https://openalex.org/W2387460998","https://openalex.org/W2356631479","https://openalex.org/W2386467653","https://openalex.org/W1811296007","https://openalex.org/W2482596426","https://openalex.org/W4386266213"],"abstract_inverted_index":{"Excessive":[0],"software":[1,9,39,95,111,161,195],"development":[2,178],"is":[3,22,42,123],"the":[4,13,16,51,60,142,148,164,177],"tendency":[5],"to":[6,44,158,174],"develop":[7],"new":[8,149,181],"above":[10],"and":[11,29,66,73,87,130,183,198],"beyond":[12,85,88,116,131],"requirements":[14],"of":[15,54,62,83,103,110,144,166,179,193],"market":[17],"and/or":[18],"planned":[19],"specifications.":[20],"It":[21],"a":[23,35,153,167,188],"widespread":[24],"phenomenon":[25],"involving":[26],"both":[27],"risks":[28],"flexibility":[30],"advantages.":[31],"As":[32],"it":[33,41],"represents":[34],"challenging":[36],"dilemma":[37],"for":[38],"developers,":[40,96],"important":[43],"study":[45,58,98],"its":[46],"human":[47],"origins.":[48],"Drawing":[49],"on":[50,76,80,93,127,176],"tripartite":[52],"model":[53],"individual":[55],"attitudes,":[56],"this":[57,97],"investigates":[59],"influence":[61],"developers\u2019s":[63],"cognitive":[64,139],"(intuitive":[65],"rational":[67,154],"thinking":[68],"styles),":[69],"affective":[70],"(emotional":[71],"attachment)":[72],"behavioural":[74],"(reliance":[75],"past":[77,128],"experiences)":[78],"traits":[79,109],"two":[81],"forms":[82],"excess,":[84],"needs":[86,117,132,165],"plans.":[89],"Using":[90],"survey":[91],"data":[92],"307":[94],"shows":[99],"that":[100,162],"different":[101],"manifestations":[102],"excess":[104,133],"are":[105],"associated":[106],"with":[107],"distinct":[108],"developers.":[112],"Emotional":[113],"attachment":[114],"drives":[115],"excess.":[118],"A":[119],"positive":[120],"(negative)":[121],"association":[122],"found":[124],"between":[125],"relying":[126],"experiences":[129],"(beyond":[134],"plans":[135],"excess).":[136],"An":[137],"intuitive":[138],"style":[140,155],"fosters":[141],"inclusion":[143],"extra":[145],"features":[146],"in":[147],"product":[150],"scope,":[151],"whereas":[152],"might":[156],"lead":[157],"developing":[159],"one-size-fits-all":[160],"targets":[163],"broad":[168],"user":[169],"base.":[170],"These":[171],"findings":[172],"contribute":[173],"research":[175],"digital":[180],"products":[182],"production":[184],"technologies":[185],"by":[186],"offering":[187],"comprehensive":[189],"yet":[190],"fine-grained":[191],"picture":[192],"excessive":[194],"development\u2019s":[196],"nature":[197],"drivers.":[199]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":3}],"updated_date":"2026-05-13T08:25:38.343686","created_date":"2025-10-10T00:00:00"}