{"id":"https://openalex.org/W2791889252","doi":"https://doi.org/10.1080/00207543.2018.1449976","title":"The design and delivery of modular legal services: implications for supply chain strategy","display_name":"The design and delivery of modular legal services: implications for supply chain strategy","publication_year":2018,"publication_date":"2018-03-16","ids":{"openalex":"https://openalex.org/W2791889252","doi":"https://doi.org/10.1080/00207543.2018.1449976","mag":"2791889252"},"language":"en","primary_location":{"id":"doi:10.1080/00207543.2018.1449976","is_oa":false,"landing_page_url":"https://doi.org/10.1080/00207543.2018.1449976","pdf_url":null,"source":{"id":"https://openalex.org/S65690446","display_name":"International Journal of Production Research","issn_l":"0020-7543","issn":["0020-7543","1366-588X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Production Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5049634468","display_name":"Mihalis Giannakis","orcid":"https://orcid.org/0000-0001-5590-1891"},"institutions":[{"id":"https://openalex.org/I161463649","display_name":"Audencia Business School","ror":"https://ror.org/000axn811","country_code":"FR","type":"education","lineage":["https://openalex.org/I161463649"]}],"countries":["FR"],"is_corresponding":true,"raw_author_name":"Mihalis Giannakis","raw_affiliation_strings":["Audencia Business School , Nantes, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Audencia Business School , Nantes, France","institution_ids":["https://openalex.org/I161463649"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065574832","display_name":"Desmond Doran","orcid":"https://orcid.org/0000-0002-6444-8758"},"institutions":[{"id":"https://openalex.org/I20581793","display_name":"University of Kent","ror":"https://ror.org/00xkeyj56","country_code":"GB","type":"education","lineage":["https://openalex.org/I20581793"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Desmond Doran","raw_affiliation_strings":["Kent Business School, University of Kent , Canterbury, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kent Business School, University of Kent , Canterbury, UK","institution_ids":["https://openalex.org/I20581793"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003310636","display_name":"Darren Mee","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Darren Mee","raw_affiliation_strings":["RSM UK , Birmingham, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"RSM UK , Birmingham, UK","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021867135","display_name":"\u0398\u03ac\u03bd\u03bf\u03c2 \u03a0\u03b1\u03c0\u03b1\u03b4\u03cc\u03c0\u03bf\u03c5\u03bb\u03bf\u03c2","orcid":"https://orcid.org/0000-0001-6821-1136"},"institutions":[{"id":"https://openalex.org/I20581793","display_name":"University of Kent","ror":"https://ror.org/00xkeyj56","country_code":"GB","type":"education","lineage":["https://openalex.org/I20581793"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Thanos Papadopoulos","raw_affiliation_strings":["Kent Business School, University of Kent , Canterbury, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kent Business School, University of Kent , Canterbury, UK","institution_ids":["https://openalex.org/I20581793"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5074611888","display_name":"Rameshwar Dubey","orcid":"https://orcid.org/0000-0002-3913-030X"},"institutions":[{"id":"https://openalex.org/I4210131537","display_name":"Montpellier Business School","ror":"https://ror.org/037tw3m02","country_code":"FR","type":"education","lineage":["https://openalex.org/I4210131537"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Rameshwar Dubey","raw_affiliation_strings":["Montpellier Business School , Montpellier, France"],"raw_orcid":"https://orcid.org/0000-0002-3913-030X","affiliations":[{"raw_affiliation_string":"Montpellier Business School , Montpellier, France","institution_ids":["https://openalex.org/I4210131537"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5049634468"],"corresponding_institution_ids":["https://openalex.org/I161463649"],"apc_list":null,"apc_paid":null,"fwci":2.9393,"has_fulltext":false,"cited_by_count":23,"citation_normalized_percentile":{"value":0.91067106,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"56","issue":"20","first_page":"6607","last_page":"6627"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11729","display_name":"Product Development and Customization","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.986299991607666,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.8119686841964722},{"id":"https://openalex.org/keywords/modularity","display_name":"Modularity (biology)","score":0.6374677419662476},{"id":"https://openalex.org/keywords/service-management","display_name":"Service management","score":0.5941612720489502},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5836666822433472},{"id":"https://openalex.org/keywords/modular-design","display_name":"Modular design","score":0.5691918730735779},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5220415592193604},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4952820837497711},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.4910571575164795},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.4745636582374573},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.4675919711589813},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.40982937812805176},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.33847591280937195},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.33274412155151367},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3214537799358368},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2741226553916931}],"concepts":[{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.8119686841964722},{"id":"https://openalex.org/C2779478453","wikidata":"https://www.wikidata.org/wiki/Q6889748","display_name":"Modularity (biology)","level":2,"score":0.6374677419662476},{"id":"https://openalex.org/C48840187","wikidata":"https://www.wikidata.org/wiki/Q689042","display_name":"Service management","level":4,"score":0.5941612720489502},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5836666822433472},{"id":"https://openalex.org/C101468663","wikidata":"https://www.wikidata.org/wiki/Q1620158","display_name":"Modular design","level":2,"score":0.5691918730735779},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5220415592193604},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4952820837497711},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.4910571575164795},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.4745636582374573},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.4675919711589813},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.40982937812805176},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.33847591280937195},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.33274412155151367},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3214537799358368},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2741226553916931},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C54355233","wikidata":"https://www.wikidata.org/wiki/Q7162","display_name":"Genetics","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/00207543.2018.1449976","is_oa":false,"landing_page_url":"https://doi.org/10.1080/00207543.2018.1449976","pdf_url":null,"source":{"id":"https://openalex.org/S65690446","display_name":"International Journal of Production Research","issn_l":"0020-7543","issn":["0020-7543","1366-588X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Production Research","raw_type":"journal-article"},{"id":"pmh:oai:kar.kent.ac.uk:66436","is_oa":false,"landing_page_url":"https://doi.org/10.1080/00207543.2018.1449976>)","pdf_url":null,"source":{"id":"https://openalex.org/S4377196264","display_name":"Kent Academic Repository (University of Kent)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I20581793","host_organization_name":"University of Kent","host_organization_lineage":["https://openalex.org/I20581793"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.7200000286102295,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":62,"referenced_works":["https://openalex.org/W278393680","https://openalex.org/W601166345","https://openalex.org/W1506150625","https://openalex.org/W1512632724","https://openalex.org/W1519593622","https://openalex.org/W1540343830","https://openalex.org/W1556808170","https://openalex.org/W1573211846","https://openalex.org/W1602675647","https://openalex.org/W1607562147","https://openalex.org/W1975099459","https://openalex.org/W1977083732","https://openalex.org/W1977263121","https://openalex.org/W1994158511","https://openalex.org/W2019089771","https://openalex.org/W2019224865","https://openalex.org/W2023760245","https://openalex.org/W2024176836","https://openalex.org/W2027703660","https://openalex.org/W2028763015","https://openalex.org/W2028839466","https://openalex.org/W2032832502","https://openalex.org/W2033598826","https://openalex.org/W2033847105","https://openalex.org/W2036888721","https://openalex.org/W2049758189","https://openalex.org/W2054060937","https://openalex.org/W2056790367","https://openalex.org/W2058960150","https://openalex.org/W2068119329","https://openalex.org/W2069406141","https://openalex.org/W2075284967","https://openalex.org/W2075377481","https://openalex.org/W2075792417","https://openalex.org/W2079999762","https://openalex.org/W2081078368","https://openalex.org/W2093107575","https://openalex.org/W2107971134","https://openalex.org/W2123731236","https://openalex.org/W2135910982","https://openalex.org/W2149719442","https://openalex.org/W2157351048","https://openalex.org/W2158092565","https://openalex.org/W2170036637","https://openalex.org/W2171348937","https://openalex.org/W2222566039","https://openalex.org/W2604730517","https://openalex.org/W2605582954","https://openalex.org/W2612005532","https://openalex.org/W3122078399","https://openalex.org/W3126138384","https://openalex.org/W3149815752","https://openalex.org/W4231495351","https://openalex.org/W4236865854","https://openalex.org/W4243424556","https://openalex.org/W4244212173","https://openalex.org/W4248390319","https://openalex.org/W4252607409","https://openalex.org/W4297081765","https://openalex.org/W4387571457","https://openalex.org/W4387628334","https://openalex.org/W4388171422"],"related_works":["https://openalex.org/W2297768894","https://openalex.org/W2378076731","https://openalex.org/W3109014690","https://openalex.org/W2122405502","https://openalex.org/W2114254072","https://openalex.org/W2127721729","https://openalex.org/W2884798239","https://openalex.org/W1531253727","https://openalex.org/W2366669483","https://openalex.org/W2333635112"],"abstract_inverted_index":{"We":[0,51,95,140,163],"explore":[1,113],"how":[2,145],"professional":[3,108],"legal":[4,109,123],"services":[5,110,124],"and":[6,24,41,60,103,111,156,179],"their":[7,117,137],"supply":[8,21,25,45,61,67,104,138,157],"chains":[9],"can":[10,148],"be":[11,38,149],"modularised.":[12],"Based":[13],"on":[14,173,180],"a":[15,49,53],"review":[16],"of":[17,34,48,70,101,107,134,160,168,171,176,183],"the":[18,32,44,58,66,76,93,97,132,152,166,174,181],"service":[19,35,59,71,102,146,153],"modularity,":[20],"chain":[22,26,46,62,68,105,158],"modularity":[23,135,147],"strategy":[27,47,69],"literature,":[28],"we":[29],"posit":[30],"that":[31,56,122],"scope":[33],"modularisation":[36,172],"should":[37],"determined":[39],"by,":[40],"aligned":[42],"with,":[43],"firm.":[50],"develop":[52],"conceptual":[54],"framework":[55,74],"links":[57],"modular":[63],"architectures":[64,106],"with":[65],"firms.":[72,162],"The":[73],"provides":[75],"foundation":[77],"for":[78,116,131],"an":[79],"empirical":[80],"confirmatory":[81],"analysis":[82],"through":[83],"in-depth":[84],"multiple":[85],"case":[86],"studies":[87],"in":[88,92],"10":[89],"law":[90,161],"firms":[91],"UK.":[94],"identify":[96],"current":[98],"status":[99],"quo":[100],"then":[112],"several":[114],"options":[115],"modularisation.":[118],"Our":[119],"findings":[120],"show":[121,144],"are":[125],"currently":[126],"over-customised,":[127],"offering":[128],"significant":[129],"opportunities":[130],"application":[133],"across":[136],"chains.":[139],"generate":[141],"insights":[142],"to":[143,151],"applied":[150],"offering,":[154],"processes":[155],"levels":[159],"also":[164],"demonstrate":[165],"effects":[167],"each":[169],"level":[170],"selection":[175],"appropriate":[177],"interfaces":[178],"decomposability":[182],"services.":[184]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":1}],"updated_date":"2026-08-15T07:11:24.734988","created_date":"2025-10-10T00:00:00"}