{"id":"https://openalex.org/W1963809896","doi":"https://doi.org/10.1057/palgrave.jit.2000088","title":"Dialectics of Resilience: A Multi\u2013Level Analysis of a Telehealth Innovation","display_name":"Dialectics of Resilience: A Multi\u2013Level Analysis of a Telehealth Innovation","publication_year":2007,"publication_date":"2007-01-18","ids":{"openalex":"https://openalex.org/W1963809896","doi":"https://doi.org/10.1057/palgrave.jit.2000088","mag":"1963809896"},"language":"en","primary_location":{"id":"doi:10.1057/palgrave.jit.2000088","is_oa":false,"landing_page_url":"https://doi.org/10.1057/palgrave.jit.2000088","pdf_url":null,"source":{"id":"https://openalex.org/S135086714","display_name":"Journal of Information Technology","issn_l":"0268-3962","issn":["0268-3962","1466-4437"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5090028917","display_name":"Sunyoung Cho","orcid":"https://orcid.org/0000-0001-6492-0349"},"institutions":[{"id":"https://openalex.org/I181565077","display_name":"Georgia State University","ror":"https://ror.org/03qt6ba18","country_code":"US","type":"education","lineage":["https://openalex.org/I181565077"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Sunyoung Cho","raw_affiliation_strings":["Center for Process Innovation, Georgia State University, Atlanta, GA, USA;"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Center for Process Innovation, Georgia State University, Atlanta, GA, USA;","institution_ids":["https://openalex.org/I181565077"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5041554519","display_name":"Lars Mathiassen","orcid":null},"institutions":[{"id":"https://openalex.org/I181565077","display_name":"Georgia State University","ror":"https://ror.org/03qt6ba18","country_code":"US","type":"education","lineage":["https://openalex.org/I181565077"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lars Mathiassen","raw_affiliation_strings":["Center for Process Innovation, Georgia State University, Atlanta, GA, USA;"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Center for Process Innovation, Georgia State University, Atlanta, GA, USA;","institution_ids":["https://openalex.org/I181565077"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5112041005","display_name":"Daniel Robey","orcid":null},"institutions":[{"id":"https://openalex.org/I181565077","display_name":"Georgia State University","ror":"https://ror.org/03qt6ba18","country_code":"US","type":"education","lineage":["https://openalex.org/I181565077"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Daniel Robey","raw_affiliation_strings":["Department of Computer Information Systems, Georgia State University, Atlanta, GA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Information Systems, Georgia State University, Atlanta, GA, USA","institution_ids":["https://openalex.org/I181565077"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5090028917"],"corresponding_institution_ids":["https://openalex.org/I181565077"],"apc_list":null,"apc_paid":null,"fwci":10.8915,"has_fulltext":false,"cited_by_count":136,"citation_normalized_percentile":{"value":0.97743193,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"22","issue":"1","first_page":"24","last_page":"35"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.9711999893188477,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10344","display_name":"Management and Organizational Studies","score":0.9520000219345093,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/telehealth","display_name":"Telehealth","score":0.8398186564445496},{"id":"https://openalex.org/keywords/dialectic","display_name":"Dialectic","score":0.7051873803138733},{"id":"https://openalex.org/keywords/resilience","display_name":"Resilience (materials science)","score":0.6525794267654419},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.49235713481903076},{"id":"https://openalex.org/keywords/sustainability","display_name":"Sustainability","score":0.4886038899421692},{"id":"https://openalex.org/keywords/psychological-resilience","display_name":"Psychological resilience","score":0.4579332172870636},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.4370936155319214},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.42043691873550415},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.37580376863479614},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3678056597709656},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2616954445838928},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.20869001746177673},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.15692931413650513},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.154758483171463},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.14284569025039673},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.1402393877506256},{"id":"https://openalex.org/keywords/telemedicine","display_name":"Telemedicine","score":0.11820009350776672},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.11525961756706238}],"concepts":[{"id":"https://openalex.org/C2781050511","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telehealth","level":4,"score":0.8398186564445496},{"id":"https://openalex.org/C13184196","wikidata":"https://www.wikidata.org/wiki/Q9453","display_name":"Dialectic","level":2,"score":0.7051873803138733},{"id":"https://openalex.org/C2779585090","wikidata":"https://www.wikidata.org/wiki/Q3457762","display_name":"Resilience (materials science)","level":2,"score":0.6525794267654419},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.49235713481903076},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.4886038899421692},{"id":"https://openalex.org/C137176749","wikidata":"https://www.wikidata.org/wiki/Q4105337","display_name":"Psychological resilience","level":2,"score":0.4579332172870636},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.4370936155319214},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.42043691873550415},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37580376863479614},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3678056597709656},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2616954445838928},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.20869001746177673},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15692931413650513},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.154758483171463},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.14284569025039673},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.1402393877506256},{"id":"https://openalex.org/C2779891985","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telemedicine","level":3,"score":0.11820009350776672},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.11525961756706238},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C97355855","wikidata":"https://www.wikidata.org/wiki/Q11473","display_name":"Thermodynamics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1057/palgrave.jit.2000088","is_oa":false,"landing_page_url":"https://doi.org/10.1057/palgrave.jit.2000088","pdf_url":null,"source":{"id":"https://openalex.org/S135086714","display_name":"Journal of Information Technology","issn_l":"0268-3962","issn":["0268-3962","1466-4437"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Technology","raw_type":"journal-article"},{"id":"pmh:oai:aisel.aisnet.org:jit-1695","is_oa":false,"landing_page_url":"https://aisel.aisnet.org/jit/vol22/iss1/5","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Information Technology","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.6800000071525574}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":57,"referenced_works":["https://openalex.org/W167637074","https://openalex.org/W169602855","https://openalex.org/W1494772063","https://openalex.org/W1504234477","https://openalex.org/W1517379306","https://openalex.org/W1527311855","https://openalex.org/W1578173226","https://openalex.org/W1584561347","https://openalex.org/W1738138370","https://openalex.org/W1975180707","https://openalex.org/W1976410576","https://openalex.org/W1990245318","https://openalex.org/W2000317308","https://openalex.org/W2001750040","https://openalex.org/W2018093751","https://openalex.org/W2024449779","https://openalex.org/W2046053012","https://openalex.org/W2047547657","https://openalex.org/W2049100990","https://openalex.org/W2050401924","https://openalex.org/W2055682710","https://openalex.org/W2067287940","https://openalex.org/W2072120243","https://openalex.org/W2073813293","https://openalex.org/W2079496287","https://openalex.org/W2098925541","https://openalex.org/W2103756065","https://openalex.org/W2104447491","https://openalex.org/W2107126982","https://openalex.org/W2113173449","https://openalex.org/W2113371605","https://openalex.org/W2118190094","https://openalex.org/W2120477375","https://openalex.org/W2121530355","https://openalex.org/W2122397415","https://openalex.org/W2123252886","https://openalex.org/W2133500208","https://openalex.org/W2133766618","https://openalex.org/W2134345911","https://openalex.org/W2135425799","https://openalex.org/W2135492276","https://openalex.org/W2138041037","https://openalex.org/W2148277253","https://openalex.org/W2148940838","https://openalex.org/W2163416204","https://openalex.org/W2163827624","https://openalex.org/W2169453967","https://openalex.org/W2321421327","https://openalex.org/W2398673308","https://openalex.org/W2598338877","https://openalex.org/W3124195391","https://openalex.org/W4244385631","https://openalex.org/W4245662271","https://openalex.org/W4254270197","https://openalex.org/W4285719527","https://openalex.org/W4298140396","https://openalex.org/W4383956214"],"related_works":["https://openalex.org/W3170020535","https://openalex.org/W2970477638","https://openalex.org/W2912378903","https://openalex.org/W4389781895","https://openalex.org/W2410804002","https://openalex.org/W4308006235","https://openalex.org/W1483331398","https://openalex.org/W3181210348","https://openalex.org/W3185086095","https://openalex.org/W2560606102"],"abstract_inverted_index":{"Resilience":[0],"is":[1],"commonly":[2],"portrayed":[3],"as":[4,82],"a":[5,27,31,35,77,83,112,168,172],"positive":[6],"capability":[7],"that":[8,45,142,156],"allows":[9],"individuals,":[10,96],"groups,":[11,97],"and":[12,58,98,135,146],"organizations":[13,99],"to":[14,76,123,167],"thrive":[15],"in":[16,103,111],"dynamic":[17],"contexts.":[18],"This":[19,72],"paper":[20],"questions":[21],"this":[22],"oversimplified":[23],"view":[24],"based":[25],"on":[26],"dialectical":[28,84,173],"analysis":[29,74,87,174],"of":[30,37,49,80,88,150,161,175],"telehealth":[32,106,152],"innovation":[33,109,163],"within":[34,60],"network":[36],"collaborating":[38],"hospitals.":[39],"We":[40,154],"analyze":[41,54,66],"the":[42,47,50,69,89,94,105,108,147,151,158,162,176],"major":[43],"contradictions":[44,55,67],"characterize":[46],"adoption":[48],"innovation.":[51,153],"First,":[52],"we":[53,65],"between":[56,68],"individuals":[57],"groups":[59],"each":[61],"adopting":[62,70,104],"organization.":[63],"Second,":[64],"organizations.":[71],"multi-level":[73],"leads":[75],"deeper":[78],"understanding":[79,157],"resilience":[81,102,132],"process.":[85],"The":[86],"case":[90],"shows":[91],"that,":[92],"although":[93],"participating":[95],"demonstrated":[100],"apparent":[101],"innovation,":[107],"remained":[110],"fragile":[113],"state,":[114],"where":[115],"it":[116,120,138],"was":[117],"unclear":[118],"whether":[119],"would":[121,164],"continue":[122],"diffuse,":[124],"stabilize":[125],"as-is,":[126],"or":[127],"slowly":[128],"deteriorate.":[129],"Hence,":[130],"while":[131],"facilitated":[133,166],"swift":[134],"successful":[136],"adoption,":[137],"also":[139],"created":[140],"tensions":[141],"endangered":[143],"further":[144],"diffusion":[145],"long-term":[148],"sustainability":[149],"suggest":[155],"future":[159],"success":[160],"be":[165],"large":[169],"extent":[170],"by":[171],"involved":[177],"contradictions.":[178]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":10},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":21},{"year":2019,"cited_by_count":9},{"year":2018,"cited_by_count":10},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":8},{"year":2015,"cited_by_count":8},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":7},{"year":2012,"cited_by_count":8}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}