{"id":"https://openalex.org/W2751720585","doi":"https://doi.org/10.1057/s41303-017-0060-3","title":"ERP prototype with built-in task and process support","display_name":"ERP prototype with built-in task and process support","publication_year":2017,"publication_date":"2017-09-04","ids":{"openalex":"https://openalex.org/W2751720585","doi":"https://doi.org/10.1057/s41303-017-0060-3","mag":"2751720585"},"language":"en","primary_location":{"id":"doi:10.1057/s41303-017-0060-3","is_oa":false,"landing_page_url":"https://doi.org/10.1057/s41303-017-0060-3","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086392917","display_name":"Tamara Babaian","orcid":"https://orcid.org/0009-0000-4341-042X"},"institutions":[{"id":"https://openalex.org/I139924743","display_name":"Bentley University","ror":"https://ror.org/01px48m89","country_code":"US","type":"education","lineage":["https://openalex.org/I139924743"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Tamara Babaian","raw_affiliation_strings":["Bentley University, 175 Forest Street, Waltham, MA, USA"],"affiliations":[{"raw_affiliation_string":"Bentley University, 175 Forest Street, Waltham, MA, USA","institution_ids":["https://openalex.org/I139924743"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023011601","display_name":"Jennifer Xu","orcid":"https://orcid.org/0000-0001-5615-9967"},"institutions":[{"id":"https://openalex.org/I139924743","display_name":"Bentley University","ror":"https://ror.org/01px48m89","country_code":"US","type":"education","lineage":["https://openalex.org/I139924743"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jennifer Xu","raw_affiliation_strings":["Bentley University, 175 Forest Street, Waltham, MA, USA"],"affiliations":[{"raw_affiliation_string":"Bentley University, 175 Forest Street, Waltham, MA, USA","institution_ids":["https://openalex.org/I139924743"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5109549460","display_name":"Wendy Lucas","orcid":null},"institutions":[{"id":"https://openalex.org/I139924743","display_name":"Bentley University","ror":"https://ror.org/01px48m89","country_code":"US","type":"education","lineage":["https://openalex.org/I139924743"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Wendy Lucas","raw_affiliation_strings":["Bentley University, 175 Forest Street, Waltham, MA, USA"],"affiliations":[{"raw_affiliation_string":"Bentley University, 175 Forest Street, Waltham, MA, USA","institution_ids":["https://openalex.org/I139924743"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5086392917"],"corresponding_institution_ids":["https://openalex.org/I139924743"],"apc_list":null,"apc_paid":null,"fwci":3.8071,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.93412106,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"27","issue":"2","first_page":"189","last_page":"206"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7901907563209534},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.7284754514694214},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.6991221904754639},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.5918105244636536},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5488494038581848},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.5485483407974243},{"id":"https://openalex.org/keywords/novelty","display_name":"Novelty","score":0.49391013383865356},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.45981651544570923},{"id":"https://openalex.org/keywords/task-management","display_name":"Task management","score":0.42467689514160156},{"id":"https://openalex.org/keywords/visualization","display_name":"Visualization","score":0.41328707337379456},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3789009153842926},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.3407638669013977},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.12407195568084717},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.10038489103317261},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.09446114301681519}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7901907563209534},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7284754514694214},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6991221904754639},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.5918105244636536},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5488494038581848},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.5485483407974243},{"id":"https://openalex.org/C2778738651","wikidata":"https://www.wikidata.org/wiki/Q16546687","display_name":"Novelty","level":2,"score":0.49391013383865356},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.45981651544570923},{"id":"https://openalex.org/C2780021488","wikidata":"https://www.wikidata.org/wiki/Q759682","display_name":"Task management","level":3,"score":0.42467689514160156},{"id":"https://openalex.org/C36464697","wikidata":"https://www.wikidata.org/wiki/Q451553","display_name":"Visualization","level":2,"score":0.41328707337379456},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3789009153842926},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.3407638669013977},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.12407195568084717},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.10038489103317261},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.09446114301681519},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C27206212","wikidata":"https://www.wikidata.org/wiki/Q34178","display_name":"Theology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1057/s41303-017-0060-3","is_oa":false,"landing_page_url":"https://doi.org/10.1057/s41303-017-0060-3","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:taf:tjisxx:v:27:y:2018:i:2:p:189-206","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1057/s41303-017-0060-3","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.550000011920929,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320319288","display_name":"Bentley University","ror":null}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":81,"referenced_works":["https://openalex.org/W24365336","https://openalex.org/W39472150","https://openalex.org/W45305109","https://openalex.org/W56148637","https://openalex.org/W82611628","https://openalex.org/W104561821","https://openalex.org/W117893956","https://openalex.org/W142679125","https://openalex.org/W332028463","https://openalex.org/W1276866904","https://openalex.org/W1489930498","https://openalex.org/W1490658580","https://openalex.org/W1501732550","https://openalex.org/W1507965568","https://openalex.org/W1508464955","https://openalex.org/W1511775613","https://openalex.org/W1529627456","https://openalex.org/W1549389434","https://openalex.org/W1559294545","https://openalex.org/W1961647136","https://openalex.org/W1969844380","https://openalex.org/W1970569592","https://openalex.org/W1974450273","https://openalex.org/W1974906941","https://openalex.org/W1984315811","https://openalex.org/W1985058355","https://openalex.org/W1985447050","https://openalex.org/W1991741850","https://openalex.org/W1994059239","https://openalex.org/W1994663263","https://openalex.org/W1997351203","https://openalex.org/W2006953867","https://openalex.org/W2006998574","https://openalex.org/W2015965143","https://openalex.org/W2020872512","https://openalex.org/W2034860480","https://openalex.org/W2045645481","https://openalex.org/W2046408219","https://openalex.org/W2047212654","https://openalex.org/W2050515859","https://openalex.org/W2054382415","https://openalex.org/W2058075068","https://openalex.org/W2058203255","https://openalex.org/W2063185452","https://openalex.org/W2070738469","https://openalex.org/W2079484041","https://openalex.org/W2082150070","https://openalex.org/W2086580998","https://openalex.org/W2092207592","https://openalex.org/W2097347654","https://openalex.org/W2107621192","https://openalex.org/W2107944680","https://openalex.org/W2109382292","https://openalex.org/W2118401750","https://openalex.org/W2129106827","https://openalex.org/W2133443878","https://openalex.org/W2136252398","https://openalex.org/W2136451344","https://openalex.org/W2136922540","https://openalex.org/W2138915272","https://openalex.org/W2146544759","https://openalex.org/W2146759051","https://openalex.org/W2153157376","https://openalex.org/W2154762253","https://openalex.org/W2158273198","https://openalex.org/W2167985173","https://openalex.org/W2280115954","https://openalex.org/W2331510717","https://openalex.org/W2341417918","https://openalex.org/W2342091124","https://openalex.org/W2346085410","https://openalex.org/W2395986597","https://openalex.org/W2470493549","https://openalex.org/W3023580939","https://openalex.org/W3151685851","https://openalex.org/W3212414479","https://openalex.org/W4230145224","https://openalex.org/W4233053841","https://openalex.org/W4247827174","https://openalex.org/W4285719527","https://openalex.org/W4300103725"],"related_works":["https://openalex.org/W2381242807","https://openalex.org/W2751208925","https://openalex.org/W2347541121","https://openalex.org/W4288804799","https://openalex.org/W3032237421","https://openalex.org/W155644459","https://openalex.org/W2593408088","https://openalex.org/W4328015198","https://openalex.org/W2402777543","https://openalex.org/W97198750"],"abstract_inverted_index":{"Several":[0],"recent":[1],"studies":[2],"of":[3,33,46,59,114,153,161,169,179],"ERP":[4,34,60,71,137],"system":[5,79,138],"interfaces":[6,171],"have":[7],"confirmed":[8],"that":[9],"their":[10,96],"poor":[11],"usability":[12],"hinders":[13],"worker":[14],"productivity,":[15],"despite":[16],"the":[17,31,78,100,107,112,159,180,187],"huge":[18],"investments":[19],"companies":[20],"make":[21],"in":[22,87],"user":[23,115],"training":[24],"and":[25,49,63,84,94,142,147,172],"support.":[26],"Usability":[27],"challenges":[28],"arise":[29],"from":[30,105,157],"complexity":[32],"systems,":[35],"which":[36,117],"are":[37],"designed":[38],"as":[39,120],"a":[40,44,66,121],"universal":[41],"tool":[42],"for":[43,69,124,135],"plethora":[45],"organizational":[47],"practices":[48],"contexts.":[50],"Learning":[51],"to":[52,81,89,111,164,173],"operate":[53],"within":[54],"an":[55,175],"excessively":[56],"vast":[57],"terrain":[58],"task":[61,83,141,170],"pages":[62],"parameters":[64],"is":[65],"significant":[67],"challenge":[68],"most":[70],"users.":[72],"Our":[73],"proposed":[74],"solution":[75],"relies":[76],"on":[77,185],"itself":[80],"share":[82],"process":[85,143,182],"information":[86],"order":[88],"guide":[90],"users":[91,139],"through":[92],"learning":[93],"performing":[95],"business":[97],"tasks":[98],"with":[99,140],"system.":[101],"This":[102],"perspective":[103],"arises":[104],"employing":[106],"human\u2013computer":[108],"collaboration":[109],"approach":[110,155],"design":[113],"interfaces,":[116],"we":[118,130],"apply":[119],"guiding":[122],"framework":[123],"our":[125,154],"research.":[126],"In":[127],"this":[128],"paper,":[129],"present":[131],"two":[132],"interface":[133],"components":[134],"providing":[136],"guidance:":[144],"Automated":[145],"Playback":[146],"Interactive":[148],"Process":[149],"Visualization.":[150],"The":[151],"novelty":[152],"comes":[156],"using":[158],"history":[160],"past":[162],"interactions":[163],"dynamically":[165],"compose":[166],"animated":[167],"demonstrations":[168],"provide":[174],"interactive":[176],"graphical":[177],"map":[178],"current":[181],"being":[183],"worked":[184],"by":[186],"user.":[188]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}