{"id":"https://openalex.org/W2000955602","doi":"https://doi.org/10.1057/palgrave.ejis.3000614","title":"Is mobile email functional or dysfunctional? Two perspectives on mobile email usage","display_name":"Is mobile email functional or dysfunctional? Two perspectives on mobile email usage","publication_year":2006,"publication_date":"2006-06-01","ids":{"openalex":"https://openalex.org/W2000955602","doi":"https://doi.org/10.1057/palgrave.ejis.3000614","mag":"2000955602"},"language":"en","primary_location":{"id":"doi:10.1057/palgrave.ejis.3000614","is_oa":false,"landing_page_url":"https://doi.org/10.1057/palgrave.ejis.3000614","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://figshare.com/articles/journal_contribution/Is_Mobile_Email_Functional_or_Dysfunctional_Two_Perspectives_on_Mobile_Email_Usage/14638230","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030608571","display_name":"Catherine A. Middleton","orcid":"https://orcid.org/0000-0003-1296-2613"},"institutions":[{"id":"https://openalex.org/I530967","display_name":"Toronto Metropolitan University","ror":"https://ror.org/05g13zd79","country_code":"CA","type":"education","lineage":["https://openalex.org/I530967"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Catherine A Middleton","raw_affiliation_strings":["School of Information Technology Management, Ryerson University\rToronto\rON\rCanada","[School of Information Technology Management, Ryerson University, Toronto, ON, Canada]"],"affiliations":[{"raw_affiliation_string":"School of Information Technology Management, Ryerson University\rToronto\rON\rCanada","institution_ids":["https://openalex.org/I530967"]},{"raw_affiliation_string":"[School of Information Technology Management, Ryerson University, Toronto, ON, Canada]","institution_ids":["https://openalex.org/I530967"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5083347809","display_name":"Wendy Cukier","orcid":"https://orcid.org/0000-0002-4917-850X"},"institutions":[{"id":"https://openalex.org/I530967","display_name":"Toronto Metropolitan University","ror":"https://ror.org/05g13zd79","country_code":"CA","type":"education","lineage":["https://openalex.org/I530967"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Wendy Cukier","raw_affiliation_strings":["Faculty of Business, Ryerson University\rToronto\rON\rCanada","Faculty of Business, Ryerson University Toronto ON Canada"],"affiliations":[{"raw_affiliation_string":"Faculty of Business, Ryerson University\rToronto\rON\rCanada","institution_ids":["https://openalex.org/I530967"]},{"raw_affiliation_string":"Faculty of Business, Ryerson University Toronto ON Canada","institution_ids":["https://openalex.org/I530967"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5030608571"],"corresponding_institution_ids":["https://openalex.org/I530967"],"apc_list":null,"apc_paid":null,"fwci":20.7538,"has_fulltext":true,"cited_by_count":240,"citation_normalized_percentile":{"value":0.99081656,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":100},"biblio":{"volume":"15","issue":"3","first_page":"252","last_page":"260"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/dysfunctional-family","display_name":"Dysfunctional family","score":0.6844572424888611},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6332124471664429},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.6251214742660522},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.6236564517021179},{"id":"https://openalex.org/keywords/contradiction","display_name":"Contradiction","score":0.6096898317337036},{"id":"https://openalex.org/keywords/argument","display_name":"Argument (complex analysis)","score":0.5302125215530396},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.494578093290329},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.46000391244888306},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3249611258506775},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.25332775712013245},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.1270715892314911},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.10211750864982605}],"concepts":[{"id":"https://openalex.org/C27502469","wikidata":"https://www.wikidata.org/wiki/Q906343","display_name":"Dysfunctional family","level":2,"score":0.6844572424888611},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6332124471664429},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.6251214742660522},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.6236564517021179},{"id":"https://openalex.org/C2776728590","wikidata":"https://www.wikidata.org/wiki/Q363948","display_name":"Contradiction","level":2,"score":0.6096898317337036},{"id":"https://openalex.org/C98184364","wikidata":"https://www.wikidata.org/wiki/Q1780131","display_name":"Argument (complex analysis)","level":2,"score":0.5302125215530396},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.494578093290329},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.46000391244888306},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3249611258506775},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.25332775712013245},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.1270715892314911},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.10211750864982605},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1057/palgrave.ejis.3000614","is_oa":false,"landing_page_url":"https://doi.org/10.1057/palgrave.ejis.3000614","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:figshare.com:article/14638230","is_oa":true,"landing_page_url":null,"pdf_url":"https://figshare.com/articles/journal_contribution/Is_Mobile_Email_Functional_or_Dysfunctional_Two_Perspectives_on_Mobile_Email_Usage/14638230","source":{"id":"https://openalex.org/S4306400572","display_name":"OPAL (Open@LaTrobe) (La Trobe University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I196829312","host_organization_name":"La Trobe University","host_organization_lineage":["https://openalex.org/I196829312"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null},{"id":"pmh:oai:RePEc:taf:tjisxx:v:15:y:2006:i:3:p:252-260","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1057/palgrave.ejis.3000614","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"pmh:oai:figshare.com:article/14638230","is_oa":true,"landing_page_url":null,"pdf_url":"https://figshare.com/articles/journal_contribution/Is_Mobile_Email_Functional_or_Dysfunctional_Two_Perspectives_on_Mobile_Email_Usage/14638230","source":{"id":"https://openalex.org/S4306400572","display_name":"OPAL (Open@LaTrobe) (La Trobe University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I196829312","host_organization_name":"La Trobe University","host_organization_lineage":["https://openalex.org/I196829312"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null},"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320334617","display_name":"Social Sciences and Humanities Research Council of Canada","ror":"https://ror.org/04j5jqy92"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2000955602.pdf","grobid_xml":"https://content.openalex.org/works/W2000955602.grobid-xml"},"referenced_works_count":44,"referenced_works":["https://openalex.org/W79137952","https://openalex.org/W110401472","https://openalex.org/W644725513","https://openalex.org/W1494631419","https://openalex.org/W1508239974","https://openalex.org/W1556808170","https://openalex.org/W1559489076","https://openalex.org/W1601503232","https://openalex.org/W1912036549","https://openalex.org/W1976410576","https://openalex.org/W1985658325","https://openalex.org/W1993275348","https://openalex.org/W1996022578","https://openalex.org/W2016692602","https://openalex.org/W2021554011","https://openalex.org/W2024090229","https://openalex.org/W2024135760","https://openalex.org/W2024372407","https://openalex.org/W2028785049","https://openalex.org/W2042846381","https://openalex.org/W2052762519","https://openalex.org/W2056968472","https://openalex.org/W2059744827","https://openalex.org/W2065052994","https://openalex.org/W2065185843","https://openalex.org/W2079028305","https://openalex.org/W2079109206","https://openalex.org/W2079359640","https://openalex.org/W2096299001","https://openalex.org/W2109534191","https://openalex.org/W2114432792","https://openalex.org/W2140056716","https://openalex.org/W2158628136","https://openalex.org/W2162228590","https://openalex.org/W2169844033","https://openalex.org/W2169921015","https://openalex.org/W2186977789","https://openalex.org/W2247545240","https://openalex.org/W2339056828","https://openalex.org/W2400371995","https://openalex.org/W2585494072","https://openalex.org/W2936807480","https://openalex.org/W4235174227","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2381825231","https://openalex.org/W2377933838","https://openalex.org/W2348916262","https://openalex.org/W4210310594","https://openalex.org/W2330422317","https://openalex.org/W2354224618","https://openalex.org/W2509948331","https://openalex.org/W2354172502","https://openalex.org/W4247167749","https://openalex.org/W2011442434"],"abstract_inverted_index":{"This":[0],"paper":[1,17,134],"offers":[2],"a":[3,48,97,137],"study":[4],"of":[5,10,129,139],"contradiction":[6],"in":[7,39],"the":[8,16,81,106,112,126],"usage":[9,21,43],"mobile":[11,19,53,91,130,151],"email.":[12],"Using":[13],"qualitative":[14],"data,":[15],"identifies":[18],"email":[20,35,92,131,152],"patterns":[22],"that":[23,29,51,118,141],"are":[24,55,94],"dangerous,":[25],"distracting,":[26],"anti-social":[27],"and":[28,58,70,124],"infringe":[30],"on":[31,90,147],"work-life":[32],"boundaries.":[33],"Mobile":[34],"users":[36],"were":[37],"forthcoming":[38],"describing":[40],"these":[41],"dysfunctional":[42,113,127],"patterns,":[44],"but":[45],"they":[46],"made":[47],"convincing":[49],"argument":[50],"their":[52,148],"devices":[54],"highly":[56],"functional":[57,107],"allow":[59],"them":[60,80],"to":[61,64,68,71,74,83,122,144],"be":[62],"efficient,":[63],"multitask":[65],"without":[66],"disruption":[67],"others,":[69],"respond":[72],"immediately":[73],"messages,":[75],"as":[76,78],"well":[77],"offering":[79],"freedom":[82],"work":[84],"from":[85],"anywhere.":[86],"These":[87],"dual":[88],"perspectives":[89],"(dys)functionality":[93],"explored":[95],"through":[96],"metaphorical":[98],"lens,":[99],"showing":[100],"how":[101],"organisational":[102],"cultures":[103],"can":[104],"reinforce":[105],"perspective":[108,128],"while":[109],"simultaneously":[110],"suppressing":[111],"view.":[114],"It":[115],"is":[116,120],"argued":[117],"it":[119],"important":[121],"understand":[123],"explore":[125],"adoption.":[132],"The":[133],"concludes":[135],"with":[136],"series":[138],"questions":[140],"challenge":[142],"organisations":[143],"reflect":[145],"critically":[146],"assumptions":[149],"about":[150],"usage.":[153]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":16},{"year":2020,"cited_by_count":25},{"year":2019,"cited_by_count":12},{"year":2018,"cited_by_count":13},{"year":2017,"cited_by_count":12},{"year":2016,"cited_by_count":20},{"year":2015,"cited_by_count":18},{"year":2014,"cited_by_count":25},{"year":2013,"cited_by_count":13},{"year":2012,"cited_by_count":18}],"updated_date":"2026-04-03T22:45:19.894376","created_date":"2025-10-10T00:00:00"}