{"id":"https://openalex.org/W1989923521","doi":"https://doi.org/10.1057/palgrave.ejis.3000406","title":"ERP software implementation: an integrative framework","display_name":"ERP software implementation: an integrative framework","publication_year":2001,"publication_date":"2001-12-01","ids":{"openalex":"https://openalex.org/W1989923521","doi":"https://doi.org/10.1057/palgrave.ejis.3000406","mag":"1989923521"},"language":"en","primary_location":{"id":"doi:10.1057/palgrave.ejis.3000406","is_oa":false,"landing_page_url":"https://doi.org/10.1057/palgrave.ejis.3000406","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5089115776","display_name":"Abdullah S. Al\u2010Mudimigh","orcid":null},"institutions":[{"id":"https://openalex.org/I139894009","display_name":"University of Bradford","ror":"https://ror.org/00vs8d940","country_code":"GB","type":"education","lineage":["https://openalex.org/I139894009"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"A Al-Mudimigh","raw_affiliation_strings":["ECTQM, University of Bradford Bradford West Yorkshire UK"],"affiliations":[{"raw_affiliation_string":"ECTQM, University of Bradford Bradford West Yorkshire UK","institution_ids":["https://openalex.org/I139894009"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111592813","display_name":"Mohamed Zairi","orcid":null},"institutions":[{"id":"https://openalex.org/I139894009","display_name":"University of Bradford","ror":"https://ror.org/00vs8d940","country_code":"GB","type":"education","lineage":["https://openalex.org/I139894009"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"M Zairi","raw_affiliation_strings":["ECTQM, University of Bradford Bradford West Yorkshire UK"],"affiliations":[{"raw_affiliation_string":"ECTQM, University of Bradford Bradford West Yorkshire UK","institution_ids":["https://openalex.org/I139894009"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110049224","display_name":"Majed Al\u2010Mashari","orcid":null},"institutions":[{"id":"https://openalex.org/I28022161","display_name":"King Saud University","ror":"https://ror.org/02f81g417","country_code":"SA","type":"education","lineage":["https://openalex.org/I28022161"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"M Al-Mashari","raw_affiliation_strings":["Department of Information SystemsCollege of Computer and Information Sciences, King Saud University Riyadh","Department of Information Systems, College of Computer and Information Sciences, King Saud University#TAB#"],"affiliations":[{"raw_affiliation_string":"Department of Information SystemsCollege of Computer and Information Sciences, King Saud University Riyadh","institution_ids":["https://openalex.org/I28022161"]},{"raw_affiliation_string":"Department of Information Systems, College of Computer and Information Sciences, King Saud University#TAB#","institution_ids":["https://openalex.org/I28022161"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5089115776","https://openalex.org/A5111592813"],"corresponding_institution_ids":["https://openalex.org/I139894009"],"apc_list":null,"apc_paid":null,"fwci":4.5052,"has_fulltext":false,"cited_by_count":288,"citation_normalized_percentile":{"value":0.93772704,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"10","issue":"4","first_page":"216","last_page":"226"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9812999963760376,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.69682776927948},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6746387481689453},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6672564744949341},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6404786109924316},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.609087347984314},{"id":"https://openalex.org/keywords/soft-systems-methodology","display_name":"Soft systems methodology","score":0.5503685474395752},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.4813693165779114},{"id":"https://openalex.org/keywords/macro","display_name":"Macro","score":0.4618394076824188},{"id":"https://openalex.org/keywords/strategic-information-system","display_name":"Strategic information system","score":0.45473936200141907},{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.4427626132965088},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.43957090377807617},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4287983477115631},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.32208168506622314},{"id":"https://openalex.org/keywords/management-information-systems","display_name":"Management information systems","score":0.27707549929618835},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.20160329341888428},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1890498399734497},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.14091914892196655}],"concepts":[{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.69682776927948},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6746387481689453},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6672564744949341},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6404786109924316},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.609087347984314},{"id":"https://openalex.org/C141846272","wikidata":"https://www.wikidata.org/wiki/Q613474","display_name":"Soft systems methodology","level":4,"score":0.5503685474395752},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4813693165779114},{"id":"https://openalex.org/C166955791","wikidata":"https://www.wikidata.org/wiki/Q629579","display_name":"Macro","level":2,"score":0.4618394076824188},{"id":"https://openalex.org/C65986115","wikidata":"https://www.wikidata.org/wiki/Q1135904","display_name":"Strategic information system","level":4,"score":0.45473936200141907},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.4427626132965088},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.43957090377807617},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4287983477115631},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.32208168506622314},{"id":"https://openalex.org/C29848774","wikidata":"https://www.wikidata.org/wiki/Q61905","display_name":"Management information systems","level":3,"score":0.27707549929618835},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.20160329341888428},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1890498399734497},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.14091914892196655},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1057/palgrave.ejis.3000406","is_oa":false,"landing_page_url":"https://doi.org/10.1057/palgrave.ejis.3000406","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:taf:tjisxx:v:10:y:2001:i:4:p:216-226","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1057/palgrave.ejis.3000406","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:bradscholars.brad.ac.uk:10454/3398","is_oa":false,"landing_page_url":"http://hdl.handle.net/10454/3398","pdf_url":null,"source":{"id":"https://openalex.org/S4306401846","display_name":"Bradford Scholars (University of Bradford)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I139894009","host_organization_name":"University of Bradford","host_organization_lineage":["https://openalex.org/I139894009"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.550000011920929,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W39733587","https://openalex.org/W55283232","https://openalex.org/W67940910","https://openalex.org/W86293895","https://openalex.org/W153549625","https://openalex.org/W180100095","https://openalex.org/W193024072","https://openalex.org/W378525137","https://openalex.org/W382308489","https://openalex.org/W420620436","https://openalex.org/W647697464","https://openalex.org/W764140687","https://openalex.org/W765456062","https://openalex.org/W831861473","https://openalex.org/W1513878086","https://openalex.org/W1524237663","https://openalex.org/W1536386249","https://openalex.org/W1541854927","https://openalex.org/W1561583662","https://openalex.org/W1573976566","https://openalex.org/W1574787923","https://openalex.org/W1584156694","https://openalex.org/W1749191884","https://openalex.org/W1839841709","https://openalex.org/W1876068110","https://openalex.org/W1965077518","https://openalex.org/W1966995810","https://openalex.org/W1969607455","https://openalex.org/W1999893321","https://openalex.org/W2023664387","https://openalex.org/W2048339074","https://openalex.org/W2072279953","https://openalex.org/W2074697770","https://openalex.org/W2115048813","https://openalex.org/W2121528906","https://openalex.org/W2137990236","https://openalex.org/W2146451135","https://openalex.org/W2149221268","https://openalex.org/W2149463604","https://openalex.org/W2168494054","https://openalex.org/W2494042327","https://openalex.org/W2983846787","https://openalex.org/W3142797173","https://openalex.org/W4200470959"],"related_works":["https://openalex.org/W2003325800","https://openalex.org/W2031762953","https://openalex.org/W4231072725","https://openalex.org/W1972089244","https://openalex.org/W2090496728","https://openalex.org/W2086018178","https://openalex.org/W4239012866","https://openalex.org/W4232845001","https://openalex.org/W2046133031","https://openalex.org/W4229605911"],"abstract_inverted_index":{"ERP":[0,31,68,160,182],"implementation":[1,32,63,93,161],"is":[2,29,33,43,70],"a":[3,8,19,26,44,96,117],"socio-technical":[4,125],"challenge":[5],"that":[6,46,62,124,174],"requires":[7],"fundamentally":[9],"different":[10],"outlook":[11],"from":[12],"technologically-driven":[13],"innovation,":[14],"and":[15,40,53,88,105,108,135,140,145,150,170],"will":[16,83,99,106],"depend":[17],"on":[18,37,163],"balanced":[20,97,121],"perspective":[21,98,122],"where":[22],"the":[23,50,56,65,80,86,92,110,132,141,168,171,179],"organisation":[24],"as":[25],"total":[27],"system":[28],"considered.":[30],"considered":[34],"to":[35,113,176],"rely":[36],"behavioural":[38],"processes":[39],"actions.":[41],"It":[42],"process":[45,94,112],"involves":[47],"macro-implementation":[48],"at":[49,55],"strategic":[51],"level,":[52],"micro-implementation":[54],"operational":[57,136],"level.":[58],"This":[59,153],"therefore":[60,100],"means":[61,123],"in":[64,116,130,178],"context":[66,180],"of":[67,79,167,181],"systems":[69,82],"not":[71],"possible":[72],"through":[73,95,147],"an":[74,156,164],"ON/OFF":[75],"approach":[76],"whereby":[77],"deployment":[78],"new":[81],"necessarily":[84],"yield":[85],"desired":[87],"expected":[89,142],"results.":[90],"Understanding":[91],"prevent":[101],"any":[102],"unpleasant":[103],"surprises,":[104],"ensure":[107],"guide":[109],"change":[111],"be":[114,128],"embedded":[115],"painless":[118],"fashion.":[119],"The":[120],"considerations":[126],"must":[127],"borne":[129],"mind;":[131],"strategic,":[133],"tactical":[134],"steps":[137],"clearly":[138],"defined;":[139],"benefits":[143],"evaluated":[144],"tracked":[146],"creating":[148],"seamless":[149],"solid":[151],"integration.":[152],"paper":[154],"proposes":[155],"integrative":[157],"framework":[158],"for":[159],"based":[162],"extensive":[165],"review":[166],"factors":[169],"essential":[172],"elements":[173],"contribute":[175],"success":[177],"implementation.":[183]},"counts_by_year":[{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":7},{"year":2017,"cited_by_count":10},{"year":2016,"cited_by_count":16},{"year":2015,"cited_by_count":22},{"year":2014,"cited_by_count":15},{"year":2013,"cited_by_count":26},{"year":2012,"cited_by_count":30}],"updated_date":"2026-02-28T09:26:25.869077","created_date":"2025-10-10T00:00:00"}
