{"id":"https://openalex.org/W1993581595","doi":"https://doi.org/10.1057/palgrave.ejis.3000401","title":"An investigation of the factors affecting the successful treatment of organisational issues in systems development projects","display_name":"An investigation of the factors affecting the successful treatment of organisational issues in systems development projects","publication_year":2001,"publication_date":"2001-12-01","ids":{"openalex":"https://openalex.org/W1993581595","doi":"https://doi.org/10.1057/palgrave.ejis.3000401","mag":"1993581595"},"language":"en","primary_location":{"id":"doi:10.1057/palgrave.ejis.3000401","is_oa":false,"landing_page_url":"https://doi.org/10.1057/palgrave.ejis.3000401","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://dspace.lboro.ac.uk/2134/8186","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017409920","display_name":"Neil F. Doherty","orcid":"https://orcid.org/0000-0002-2757-9118"},"institutions":[{"id":"https://openalex.org/I143804889","display_name":"Loughborough University","ror":"https://ror.org/04vg4w365","country_code":"GB","type":"education","lineage":["https://openalex.org/I143804889"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"N F Doherty","raw_affiliation_strings":["The Business School, Loughborough University LE11 3TU Loughborough UK"],"affiliations":[{"raw_affiliation_string":"The Business School, Loughborough University LE11 3TU Loughborough UK","institution_ids":["https://openalex.org/I143804889"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069682579","display_name":"Malcolm King","orcid":"https://orcid.org/0000-0002-1712-0303"},"institutions":[{"id":"https://openalex.org/I143804889","display_name":"Loughborough University","ror":"https://ror.org/04vg4w365","country_code":"GB","type":"education","lineage":["https://openalex.org/I143804889"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"M King","raw_affiliation_strings":["The Business School, Loughborough University LE11 3TU Loughborough UK"],"affiliations":[{"raw_affiliation_string":"The Business School, Loughborough University LE11 3TU Loughborough UK","institution_ids":["https://openalex.org/I143804889"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5069682579"],"corresponding_institution_ids":["https://openalex.org/I143804889"],"apc_list":null,"apc_paid":null,"fwci":9.1056,"has_fulltext":false,"cited_by_count":94,"citation_normalized_percentile":{"value":0.97505703,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"10","issue":"3","first_page":"147","last_page":"160"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9954000115394592,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/soft-systems-methodology","display_name":"Soft systems methodology","score":0.6177473068237305},{"id":"https://openalex.org/keywords/scale","display_name":"Scale (ratio)","score":0.5280260443687439},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.49300357699394226},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.48671653866767883},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.43554019927978516},{"id":"https://openalex.org/keywords/questionnaire","display_name":"Questionnaire","score":0.41534969210624695},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3814772069454193},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3361303508281708},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.33029335737228394},{"id":"https://openalex.org/keywords/management-information-systems","display_name":"Management information systems","score":0.26302558183670044},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.19574445486068726},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.17552965879440308},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.15746617317199707}],"concepts":[{"id":"https://openalex.org/C141846272","wikidata":"https://www.wikidata.org/wiki/Q613474","display_name":"Soft systems methodology","level":4,"score":0.6177473068237305},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.5280260443687439},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.49300357699394226},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.48671653866767883},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.43554019927978516},{"id":"https://openalex.org/C59364581","wikidata":"https://www.wikidata.org/wiki/Q747810","display_name":"Questionnaire","level":2,"score":0.41534969210624695},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3814772069454193},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3361303508281708},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33029335737228394},{"id":"https://openalex.org/C29848774","wikidata":"https://www.wikidata.org/wiki/Q61905","display_name":"Management information systems","level":3,"score":0.26302558183670044},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19574445486068726},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.17552965879440308},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.15746617317199707},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1057/palgrave.ejis.3000401","is_oa":false,"landing_page_url":"https://doi.org/10.1057/palgrave.ejis.3000401","pdf_url":null,"source":{"id":"https://openalex.org/S116712389","display_name":"European Journal of Information Systems","issn_l":"0960-085X","issn":["0960-085X","1476-9344"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319703","host_organization_name":"Palgrave Macmillan","host_organization_lineage":["https://openalex.org/P4310319703","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Palgrave Macmillan","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:taf:tjisxx:v:10:y:2001:i:3:p:147-160","is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1057/palgrave.ejis.3000401","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:dspace.lboro.ac.uk:2134/8186","is_oa":true,"landing_page_url":"https://dspace.lboro.ac.uk/2134/8186","pdf_url":null,"source":{"id":"https://openalex.org/S4306401023","display_name":"Loughborough University Institutional Repository (Loughborough University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I143804889","host_organization_name":"Loughborough University","host_organization_lineage":["https://openalex.org/I143804889"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"},{"id":"pmh:oai:figshare.com:article/9346757","is_oa":true,"landing_page_url":"https://figshare.com/articles/journal_contribution/An_investigation_of_the_factors_affecting_the_successful_treatment_of_organisational_issues_in_systems_development_projects/9346757","pdf_url":null,"source":{"id":"https://openalex.org/S4377196282","display_name":"Figshare","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210132348","host_organization_name":"Figshare (United Kingdom)","host_organization_lineage":["https://openalex.org/I4210132348"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"}],"best_oa_location":{"id":"pmh:oai:dspace.lboro.ac.uk:2134/8186","is_oa":true,"landing_page_url":"https://dspace.lboro.ac.uk/2134/8186","pdf_url":null,"source":{"id":"https://openalex.org/S4306401023","display_name":"Loughborough University Institutional Repository (Loughborough University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I143804889","host_organization_name":"Loughborough University","host_organization_lineage":["https://openalex.org/I143804889"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.4099999964237213,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W1491328001","https://openalex.org/W1492856410","https://openalex.org/W1499170180","https://openalex.org/W1507493537","https://openalex.org/W1526454647","https://openalex.org/W1542509706","https://openalex.org/W1544989059","https://openalex.org/W1545577962","https://openalex.org/W1588306171","https://openalex.org/W1605701154","https://openalex.org/W1608378861","https://openalex.org/W1808296215","https://openalex.org/W1965922251","https://openalex.org/W1968114596","https://openalex.org/W1970169969","https://openalex.org/W1972089850","https://openalex.org/W1982926981","https://openalex.org/W1994913138","https://openalex.org/W1999461998","https://openalex.org/W2005598504","https://openalex.org/W2007678312","https://openalex.org/W2009112338","https://openalex.org/W2012984200","https://openalex.org/W2014216427","https://openalex.org/W2030631669","https://openalex.org/W2031036315","https://openalex.org/W2031997415","https://openalex.org/W2032082257","https://openalex.org/W2061386757","https://openalex.org/W2070917005","https://openalex.org/W2071832662","https://openalex.org/W2076633883","https://openalex.org/W2076821345","https://openalex.org/W2095957999","https://openalex.org/W2145866069","https://openalex.org/W2292625566","https://openalex.org/W2313514802","https://openalex.org/W2327546171","https://openalex.org/W2791493312","https://openalex.org/W3015520318","https://openalex.org/W3015634246","https://openalex.org/W4205188686","https://openalex.org/W4235089891","https://openalex.org/W4247343946"],"related_works":["https://openalex.org/W2003325800","https://openalex.org/W4232845001","https://openalex.org/W4233048367","https://openalex.org/W1994670629","https://openalex.org/W4240863839","https://openalex.org/W2052369467","https://openalex.org/W4230080654","https://openalex.org/W2074780750","https://openalex.org/W2086018178","https://openalex.org/W2031762953"],"abstract_inverted_index":{"A":[0,41,54],"review":[1],"of":[2,9,56,88,106,119,122,150,158,175,184],"the":[3,7,57,83,107,120,125,173],"relevant":[4],"literature":[5],"confirms":[6],"importance":[8],"treating":[10,73,139],"organisational":[11,61,97,140,176],"issues":[12,24,62,68,75,89,98,141,152,177],"in":[13,27,82,102,170],"order":[14],"to\\navoid":[15],"information":[16],"systems":[17],"development":[18,127],"failures.":[19],"To":[20],"investigate":[21],"how":[22],"such":[23],"are":[25],"treated":[26],"practice":[28],"and\\nthe":[29],"factors":[30],"associated":[31,154],"with":[32,101,155],"their":[33],"successful":[34],"treatment,":[35],"a":[36,70,147],"large-scale":[37],"survey":[38],"was":[39,79],"conducted.":[40],"questionnaire\\nwas":[42],"mailed":[43],"to":[44,116,138,167],"senior":[45,163],"IS":[46],"executives":[47,165],"and":[48,69,182],"over":[49],"600":[50],"responses":[51],"were":[52,63,90,112],"received.":[53],"majority":[55],"respondents\\n(60%)":[58],"perceived":[59],"that":[60,96,134,172],"more":[64,103],"important":[65],"than":[66,104],"technical":[67],"similar":[71],"proportion\\nreported":[72],"these":[74],"explicitly,":[76],"although":[77],"there":[78],"noticeable":[80],"variation":[81],"frequency\\nwith":[84],"which":[85,110,142],"specific":[86,151],"types":[87],"treated.":[91],"However,":[92],"only":[93],"50%":[94],"felt":[95],"were\\nsuccessfully":[99],"dealt":[100],"30%":[105],"projects":[108],"for":[109],"they":[111],"responsible.":[113],"This":[114],"proportion\\nseems":[115],"be":[117],"independent":[118],"type":[121],"organisation":[123],"or":[124],"general":[126],"approach":[128,137],"adopted,":[129],"but":[130],"the\\nresults":[131],"also":[132],"indicate":[133],"using":[135],"an":[136],"is":[143,153,178],"explicit,":[144],"frequent":[145],"and\\ncovers":[146],"wide":[148],"range":[149],"higher":[156],"levels":[157],"success.":[159],"These":[160],"results":[161],"suggest\\nthat":[162],"IT":[164],"need":[166],"go":[168],"further":[169],"ensuring":[171],"treatment":[174],"given\\ngreater":[179],"time,":[180],"resource":[181],"level":[183],"priority.":[185]},"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":4}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}