{"id":"https://openalex.org/W1973099537","doi":"https://doi.org/10.1051/ro/2014021","title":"An SMDP model for a multiclass multi-server queueing control problem considering conversion times","display_name":"An SMDP model for a multiclass multi-server queueing control problem considering conversion times","publication_year":2014,"publication_date":"2014-07-11","ids":{"openalex":"https://openalex.org/W1973099537","doi":"https://doi.org/10.1051/ro/2014021","mag":"1973099537"},"language":"en","primary_location":{"id":"doi:10.1051/ro/2014021","is_oa":false,"landing_page_url":"https://doi.org/10.1051/ro/2014021","pdf_url":null,"source":{"id":"https://openalex.org/S20631277","display_name":"RAIRO - Operations Research","issn_l":"0399-0559","issn":["0399-0559","1290-3868"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319748","host_organization_name":"EDP Sciences","host_organization_lineage":["https://openalex.org/P4310319748"],"host_organization_lineage_names":["EDP Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"RAIRO - Operations Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://www.numdam.org/item/10.1051/ro/2014021.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082312753","display_name":"Zhicong Zhang","orcid":"https://orcid.org/0000-0001-5784-7163"},"institutions":[{"id":"https://openalex.org/I2799850029","display_name":"Dongguan University of Technology","ror":"https://ror.org/01m8p7q42","country_code":"CN","type":"education","lineage":["https://openalex.org/I2799850029"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Zhicong Zhang","raw_affiliation_strings":["Department of Industrial Engineering, School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, China"],"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, China","institution_ids":["https://openalex.org/I2799850029"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100368086","display_name":"Na Li","orcid":"https://orcid.org/0000-0002-2129-0241"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Na Li","raw_affiliation_strings":["Department of Industrial Engineering, Shanghai Jiao Tong University, Shanghai 200240, P.R. China"],"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Shanghai Jiao Tong University, Shanghai 200240, P.R. China","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100762966","display_name":"Shuai Li","orcid":"https://orcid.org/0000-0003-0558-6795"},"institutions":[{"id":"https://openalex.org/I2799850029","display_name":"Dongguan University of Technology","ror":"https://ror.org/01m8p7q42","country_code":"CN","type":"education","lineage":["https://openalex.org/I2799850029"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Shuai Li","raw_affiliation_strings":["Department of Industrial Engineering, School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, China"],"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, China","institution_ids":["https://openalex.org/I2799850029"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101427643","display_name":"Xiaohui Yan","orcid":"https://orcid.org/0000-0003-0795-9321"},"institutions":[{"id":"https://openalex.org/I2799850029","display_name":"Dongguan University of Technology","ror":"https://ror.org/01m8p7q42","country_code":"CN","type":"education","lineage":["https://openalex.org/I2799850029"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiaohui Yan","raw_affiliation_strings":["Department of Industrial Engineering, School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, China"],"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, China","institution_ids":["https://openalex.org/I2799850029"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5067456140","display_name":"Jianwen Guo","orcid":"https://orcid.org/0000-0003-0295-1013"},"institutions":[{"id":"https://openalex.org/I2799850029","display_name":"Dongguan University of Technology","ror":"https://ror.org/01m8p7q42","country_code":"CN","type":"education","lineage":["https://openalex.org/I2799850029"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jianwen Guo","raw_affiliation_strings":["School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, P.R. China","School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, P. R. China"],"affiliations":[{"raw_affiliation_string":"School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, P.R. China","institution_ids":[]},{"raw_affiliation_string":"School of Mechanical Engineering, Dongguan University of Technology, Songshan Lake District, Dongguan 523808, Guangdong Province, P. R. China","institution_ids":["https://openalex.org/I2799850029"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5082312753"],"corresponding_institution_ids":["https://openalex.org/I2799850029"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.15211767,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"48","issue":"4","first_page":"615","last_page":"639"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11125","display_name":"Petri Nets in System Modeling","score":0.9908000230789185,"subfield":{"id":"https://openalex.org/subfields/1703","display_name":"Computational Theory and Mathematics"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10551","display_name":"Scheduling and Optimization Algorithms","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/queueing-theory","display_name":"Queueing theory","score":0.7938953638076782},{"id":"https://openalex.org/keywords/layered-queueing-network","display_name":"Layered queueing network","score":0.6717770099639893},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6489437818527222},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.5954888463020325},{"id":"https://openalex.org/keywords/markov-chain","display_name":"Markov chain","score":0.4902539551258087},{"id":"https://openalex.org/keywords/markov-decision-process","display_name":"Markov decision process","score":0.4392591714859009},{"id":"https://openalex.org/keywords/g-network","display_name":"G-network","score":0.4335111379623413},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.4217851161956787},{"id":"https://openalex.org/keywords/markov-process","display_name":"Markov process","score":0.3988998234272003},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.24009710550308228},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.16496118903160095},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.08739817142486572},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.07243633270263672}],"concepts":[{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.7938953638076782},{"id":"https://openalex.org/C33891772","wikidata":"https://www.wikidata.org/wiki/Q6505536","display_name":"Layered queueing network","level":3,"score":0.6717770099639893},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6489437818527222},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.5954888463020325},{"id":"https://openalex.org/C98763669","wikidata":"https://www.wikidata.org/wiki/Q176645","display_name":"Markov chain","level":2,"score":0.4902539551258087},{"id":"https://openalex.org/C106189395","wikidata":"https://www.wikidata.org/wiki/Q176789","display_name":"Markov decision process","level":3,"score":0.4392591714859009},{"id":"https://openalex.org/C122039914","wikidata":"https://www.wikidata.org/wiki/Q5511950","display_name":"G-network","level":4,"score":0.4335111379623413},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.4217851161956787},{"id":"https://openalex.org/C159886148","wikidata":"https://www.wikidata.org/wiki/Q176645","display_name":"Markov process","level":2,"score":0.3988998234272003},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.24009710550308228},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.16496118903160095},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.08739817142486572},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.07243633270263672},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1051/ro/2014021","is_oa":false,"landing_page_url":"https://doi.org/10.1051/ro/2014021","pdf_url":null,"source":{"id":"https://openalex.org/S20631277","display_name":"RAIRO - Operations Research","issn_l":"0399-0559","issn":["0399-0559","1290-3868"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319748","host_organization_name":"EDP Sciences","host_organization_lineage":["https://openalex.org/P4310319748"],"host_organization_lineage_names":["EDP Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"RAIRO - Operations Research","raw_type":"journal-article"},{"id":"pmh:oai:numdam.org:RO_2014__48_4_615_0","is_oa":true,"landing_page_url":"http://www.numdam.org/articles/10.1051/ro/2014021/","pdf_url":"https://www.numdam.org/item/10.1051/ro/2014021.pdf","source":{"id":"https://openalex.org/S4306402264","display_name":"French digital mathematics library (Numdam)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I70900168","host_organization_name":"Universit\u00e9 Savoie Mont Blanc","host_organization_lineage":["https://openalex.org/I70900168"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Text"}],"best_oa_location":{"id":"pmh:oai:numdam.org:RO_2014__48_4_615_0","is_oa":true,"landing_page_url":"http://www.numdam.org/articles/10.1051/ro/2014021/","pdf_url":"https://www.numdam.org/item/10.1051/ro/2014021.pdf","source":{"id":"https://openalex.org/S4306402264","display_name":"French digital mathematics library (Numdam)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I70900168","host_organization_name":"Universit\u00e9 Savoie Mont Blanc","host_organization_lineage":["https://openalex.org/I70900168"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Text"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":0.800000011920929,"display_name":"Peace, Justice and strong institutions"}],"awards":[{"id":"https://openalex.org/G1121271761","display_name":null,"funder_award_id":"Program","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G1477544716","display_name":null,"funder_award_id":"Guangdong","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G2087396116","display_name":null,"funder_award_id":"China","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G2802911279","display_name":null,"funder_award_id":"Young","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G2886534521","display_name":null,"funder_award_id":"2013156","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3085993365","display_name":null,"funder_award_id":"(Grant No.","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3317480652","display_name":null,"funder_award_id":"Science","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3744313044","display_name":null,"funder_award_id":"Social","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G391238517","display_name":null,"funder_award_id":", and","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G4290608594","display_name":null,"funder_award_id":"201315","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G5994120800","display_name":null,"funder_award_id":"Natural","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G7091234838","display_name":null,"funder_award_id":"10YJC630405","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G7726157001","display_name":null,"funder_award_id":"Grant No.","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G8073420323","display_name":null,"funder_award_id":"Yq2013156","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G828325434","display_name":null,"funder_award_id":"71201026","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320322724","display_name":"Ministry of Education, India","ror":"https://ror.org/048xjjh50"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1973099537.pdf","grobid_xml":"https://content.openalex.org/works/W1973099537.grobid-xml"},"referenced_works_count":19,"referenced_works":["https://openalex.org/W1518327507","https://openalex.org/W1549577608","https://openalex.org/W1964613088","https://openalex.org/W1979270511","https://openalex.org/W1987066066","https://openalex.org/W2002942768","https://openalex.org/W2020802154","https://openalex.org/W2025083192","https://openalex.org/W2077610872","https://openalex.org/W2080190885","https://openalex.org/W2098643180","https://openalex.org/W2098884168","https://openalex.org/W2122271285","https://openalex.org/W2122422711","https://openalex.org/W2127394316","https://openalex.org/W2141090215","https://openalex.org/W2145681379","https://openalex.org/W2147603918","https://openalex.org/W2167049739"],"related_works":["https://openalex.org/W1701464461","https://openalex.org/W2168047232","https://openalex.org/W36834199","https://openalex.org/W2149540948","https://openalex.org/W2600727783","https://openalex.org/W1975917392","https://openalex.org/W1967163829","https://openalex.org/W1556477456","https://openalex.org/W4234955195","https://openalex.org/W2000022994"],"abstract_inverted_index":{"We":[0,15,47],"address":[1],"a":[2,24],"queueing":[3,19,54,67],"control":[4,20,55,68],"problem":[5,21,69],"considering":[6],"service":[7],"times":[8,11],"and":[9,44,57],"conversion":[10],"following":[12],"normal":[13],"distributions.":[14],"formulate":[16],"the":[17,41,50,53,61,65,74],"multi-server":[18],"by":[22],"constructing":[23],"semi-Markov":[25],"decision":[26],"process":[27],"(SMDP)":[28],"model.":[29],"The":[30],"mechanism":[31],"of":[32,40,52,64],"state":[33],"transitions":[34],"is":[35,70],"developed":[36],"through":[37],"mathematical":[38],"derivation":[39],"transition":[42,45],"probabilities":[43],"times.":[46],"also":[48],"study":[49],"property":[51],"system":[56],"show":[58],"that":[59],"optimizing":[60],"objective":[62],"function":[63],"addressed":[66],"equivalent":[71],"to":[72],"maximizing":[73],"time-average":[75],"reward.":[76]},"counts_by_year":[],"updated_date":"2026-03-18T14:38:29.013473","created_date":"2025-10-10T00:00:00"}