{"id":"https://openalex.org/W4210847417","doi":"https://doi.org/10.1051/itmconf/20224101002","title":"Value co-creation \u2018gradients\u2019: enabling human-machine interactions through AI-based DSS","display_name":"Value co-creation \u2018gradients\u2019: enabling human-machine interactions through AI-based DSS","publication_year":2022,"publication_date":"2022-01-01","ids":{"openalex":"https://openalex.org/W4210847417","doi":"https://doi.org/10.1051/itmconf/20224101002"},"language":"en","primary_location":{"id":"doi:10.1051/itmconf/20224101002","is_oa":true,"landing_page_url":"https://doi.org/10.1051/itmconf/20224101002","pdf_url":"https://www.itm-conferences.org/articles/itmconf/pdf/2022/01/itmconf_iess2022_01002.pdf","source":{"id":"https://openalex.org/S4210171711","display_name":"ITM Web of Conferences","issn_l":"2271-2097","issn":["2271-2097","2431-7578"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319748","host_organization_name":"EDP Sciences","host_organization_lineage":["https://openalex.org/P4310319748"],"host_organization_lineage_names":["EDP Sciences"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ITM Web of Conferences","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.itm-conferences.org/articles/itmconf/pdf/2022/01/itmconf_iess2022_01002.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061479956","display_name":"Luca Carrubbo","orcid":"https://orcid.org/0000-0002-3530-1298"},"institutions":[{"id":"https://openalex.org/I131729948","display_name":"University of Salerno","ror":"https://ror.org/0192m2k53","country_code":"IT","type":"education","lineage":["https://openalex.org/I131729948"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Luca Carrubbo","raw_affiliation_strings":["University of Salerno, Dept. of Business Science \u2013 Management & Innovation Systems"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Salerno, Dept. of Business Science \u2013 Management & Innovation Systems","institution_ids":["https://openalex.org/I131729948"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029854233","display_name":"Francesco Polese","orcid":"https://orcid.org/0000-0001-7112-2791"},"institutions":[{"id":"https://openalex.org/I131729948","display_name":"University of Salerno","ror":"https://ror.org/0192m2k53","country_code":"IT","type":"education","lineage":["https://openalex.org/I131729948"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Francesco Polese","raw_affiliation_strings":["University of Salerno, Dept. of Business Science \u2013 Management & Innovation Systems"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Salerno, Dept. of Business Science \u2013 Management & Innovation Systems","institution_ids":["https://openalex.org/I131729948"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032314008","display_name":"Monica Dr\u0103goicea","orcid":"https://orcid.org/0000-0002-4447-3219"},"institutions":[{"id":"https://openalex.org/I61641377","display_name":"Universitatea Na\u021bional\u0103 de \u0218tiin\u021b\u0103 \u0219i Tehnologie Politehnica Bucure\u0219ti","ror":"https://ror.org/0558j5q12","country_code":"RO","type":"education","lineage":["https://openalex.org/I61641377"]}],"countries":["RO"],"is_corresponding":false,"raw_author_name":"Monica Dr\u0103goicea","raw_affiliation_strings":["University Politehnica Bucharest, Faculty of Automation and Computer Science"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University Politehnica Bucharest, Faculty of Automation and Computer Science","institution_ids":["https://openalex.org/I61641377"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050236071","display_name":"Leonard Walletzk\u00fd","orcid":"https://orcid.org/0000-0003-4415-7715"},"institutions":[{"id":"https://openalex.org/I21449261","display_name":"Masaryk University","ror":"https://ror.org/02j46qs45","country_code":"CZ","type":"education","lineage":["https://openalex.org/I21449261"]}],"countries":["CZ"],"is_corresponding":false,"raw_author_name":"Leonard Walletzk\u00fd","raw_affiliation_strings":["Masaryk University, Faculty of Informatics"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Masaryk University, Faculty of Informatics","institution_ids":["https://openalex.org/I21449261"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011481586","display_name":"Antonietta Megaro","orcid":"https://orcid.org/0000-0002-1204-9544"},"institutions":[{"id":"https://openalex.org/I131729948","display_name":"University of Salerno","ror":"https://ror.org/0192m2k53","country_code":"IT","type":"education","lineage":["https://openalex.org/I131729948"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Antonietta Megaro","raw_affiliation_strings":["University of Salerno, Dept. of Business Science \u2013 Management & Innovation Systems"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Salerno, Dept. of Business Science \u2013 Management & Innovation Systems","institution_ids":["https://openalex.org/I131729948"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.1671,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.81193497,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"41","issue":null,"first_page":"01002","last_page":"01002"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9761999845504761,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9650999903678894,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/typology","display_name":"Typology","score":0.6234129071235657},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5744789242744446},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.5722886323928833},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5511960387229919},{"id":"https://openalex.org/keywords/co-creation","display_name":"Co-creation","score":0.5476575493812561},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.5171627402305603},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"Decision support system","score":0.49858999252319336},{"id":"https://openalex.org/keywords/endowment","display_name":"Endowment","score":0.46125659346580505},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4468840956687927},{"id":"https://openalex.org/keywords/human\u2013machine-system","display_name":"Human\u2013machine system","score":0.4278481602668762},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.36488741636276245},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3464253544807434},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.16972550749778748},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.157548189163208},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1514996588230133}],"concepts":[{"id":"https://openalex.org/C75795011","wikidata":"https://www.wikidata.org/wiki/Q917904","display_name":"Typology","level":2,"score":0.6234129071235657},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5744789242744446},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5722886323928833},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5511960387229919},{"id":"https://openalex.org/C2781155252","wikidata":"https://www.wikidata.org/wiki/Q2270945","display_name":"Co-creation","level":2,"score":0.5476575493812561},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.5171627402305603},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.49858999252319336},{"id":"https://openalex.org/C145197507","wikidata":"https://www.wikidata.org/wiki/Q16963482","display_name":"Endowment","level":2,"score":0.46125659346580505},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4468840956687927},{"id":"https://openalex.org/C146047270","wikidata":"https://www.wikidata.org/wiki/Q469666","display_name":"Human\u2013machine system","level":2,"score":0.4278481602668762},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.36488741636276245},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3464253544807434},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.16972550749778748},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.157548189163208},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1514996588230133},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1051/itmconf/20224101002","is_oa":true,"landing_page_url":"https://doi.org/10.1051/itmconf/20224101002","pdf_url":"https://www.itm-conferences.org/articles/itmconf/pdf/2022/01/itmconf_iess2022_01002.pdf","source":{"id":"https://openalex.org/S4210171711","display_name":"ITM Web of Conferences","issn_l":"2271-2097","issn":["2271-2097","2431-7578"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319748","host_organization_name":"EDP Sciences","host_organization_lineage":["https://openalex.org/P4310319748"],"host_organization_lineage_names":["EDP Sciences"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ITM Web of Conferences","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:ff76f5f1aecc469e8f096aaaedf68a18","is_oa":true,"landing_page_url":"https://doaj.org/article/ff76f5f1aecc469e8f096aaaedf68a18","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ITM Web of Conferences, Vol 41, p 01002 (2022)","raw_type":"article"},{"id":"pmh:oai:edpsciences.org:dkey/10.1051/itmconf/20224101002","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400744","display_name":"Springer Link (Chiba Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I8488066","host_organization_name":"Chiba Institute of Technology","host_organization_lineage":["https://openalex.org/I8488066"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://doi.org/10.1051/itmconf/20224101002","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1051/itmconf/20224101002","is_oa":true,"landing_page_url":"https://doi.org/10.1051/itmconf/20224101002","pdf_url":"https://www.itm-conferences.org/articles/itmconf/pdf/2022/01/itmconf_iess2022_01002.pdf","source":{"id":"https://openalex.org/S4210171711","display_name":"ITM Web of Conferences","issn_l":"2271-2097","issn":["2271-2097","2431-7578"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319748","host_organization_name":"EDP Sciences","host_organization_lineage":["https://openalex.org/P4310319748"],"host_organization_lineage_names":["EDP Sciences"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ITM Web of Conferences","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.46000000834465027}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4210847417.pdf","grobid_xml":"https://content.openalex.org/works/W4210847417.grobid-xml"},"referenced_works_count":64,"referenced_works":["https://openalex.org/W271526086","https://openalex.org/W1607113994","https://openalex.org/W1823330456","https://openalex.org/W1978638172","https://openalex.org/W1983366748","https://openalex.org/W1993326409","https://openalex.org/W2002704355","https://openalex.org/W2008834098","https://openalex.org/W2018133505","https://openalex.org/W2054877429","https://openalex.org/W2059702009","https://openalex.org/W2075284967","https://openalex.org/W2093505263","https://openalex.org/W2098408912","https://openalex.org/W2128847913","https://openalex.org/W2128901441","https://openalex.org/W2143615203","https://openalex.org/W2158393623","https://openalex.org/W2163822384","https://openalex.org/W2314491401","https://openalex.org/W2324683806","https://openalex.org/W2504632100","https://openalex.org/W2594908799","https://openalex.org/W2598765823","https://openalex.org/W2753735158","https://openalex.org/W2756981906","https://openalex.org/W2760142071","https://openalex.org/W2769954523","https://openalex.org/W2774701665","https://openalex.org/W2786141192","https://openalex.org/W2792004790","https://openalex.org/W2796755741","https://openalex.org/W2801156855","https://openalex.org/W2806822625","https://openalex.org/W2810359816","https://openalex.org/W2884972792","https://openalex.org/W2890191126","https://openalex.org/W2891105739","https://openalex.org/W2895783924","https://openalex.org/W2896106586","https://openalex.org/W2903465265","https://openalex.org/W2903904141","https://openalex.org/W2912938464","https://openalex.org/W2923469844","https://openalex.org/W2925602308","https://openalex.org/W2989647517","https://openalex.org/W2991310403","https://openalex.org/W3011363941","https://openalex.org/W3012440800","https://openalex.org/W3012500325","https://openalex.org/W3013660926","https://openalex.org/W3015869497","https://openalex.org/W3022339544","https://openalex.org/W3027834086","https://openalex.org/W3041316324","https://openalex.org/W3084159310","https://openalex.org/W3092278466","https://openalex.org/W3100402156","https://openalex.org/W3108262311","https://openalex.org/W3108758416","https://openalex.org/W3122372996","https://openalex.org/W3124389730","https://openalex.org/W4236359047","https://openalex.org/W4388137680"],"related_works":["https://openalex.org/W2241143171","https://openalex.org/W3212604275","https://openalex.org/W4210715198","https://openalex.org/W4298181027","https://openalex.org/W654341863","https://openalex.org/W4291712895","https://openalex.org/W1904057732","https://openalex.org/W334991267","https://openalex.org/W3170213355","https://openalex.org/W2172189869"],"abstract_inverted_index":{"Artificial":[0],"Intelligence-based":[1],"Decision":[2,140,157],"Support":[3,141],"Systems":[4,142],"(AI-based":[5],"DSS)":[6],"are":[7],"becoming":[8],"increasingly":[9],"important":[10],"in":[11,39,59,116],"many":[12],"contexts.":[13],"This":[14],"work":[15,63],"aims":[16],"to":[17,30,53,138,144,153],"define":[18],"a":[19,48,130],"type":[20],"of":[21,47,56,77,80,93,103,114,118,123,127,148,150],"human-machine":[22,40,94],"interactions":[23,95],"for":[24,99,156],"new":[25,101,111],"value":[26,37,104],"co-creation":[27,38,55,105],"processes'":[28],"ranks,":[29],"help":[31],"identify":[32,154],"factors":[33],"that":[34],"can":[35,51],"stimulate":[36],"interactions.":[41],"To":[42],"understand":[43],"if":[44],"the":[45,54,62,81,91,100,110,136],"outcome":[46],"man-machine":[49],"interaction":[50],"contribute":[52],"value,":[57],"and":[58,68,85,90,125,152],"what":[60],"way,":[61],"carried":[64],"out":[65],"is":[66],"epistemological":[67],"typological,":[69],"also":[70],"based":[71,161],"on":[72],"System":[73],"Thinking.":[74],"A":[75],"matrix":[76],"novel":[78],"gradients":[79],"relationships":[82],"between":[83],"humans":[84],"non-humans":[86],"has":[87,96],"been":[88,97],"created,":[89],"typology":[92],"identified":[98],"degrees":[102],"processes,":[106],"as":[107,109,129],"well":[108],"specific":[112],"scale":[113],"skills,":[115],"terms":[117],"language,":[119],"learning,":[120],"know-how,":[121],"level":[122],"trust":[124],"endowment":[126],"knowledge,":[128],"whole.":[131],"The":[132],"main":[133],"implications":[134],"concern":[135],"need":[137],"customize":[139],"(DSS),":[143],"enhance":[145],"different":[146],"levels":[147],"intensity":[149],"relationships,":[151],"insights":[155],"Making":[158],"AI":[159],"-":[160],"users.":[162]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}