{"id":"https://openalex.org/W4381598931","doi":"https://doi.org/10.1038/s41746-023-00862-3","title":"Rating analysis and BERTopic modeling of consumer versus regulated mHealth app reviews in Germany","display_name":"Rating analysis and BERTopic modeling of consumer versus regulated mHealth app reviews in Germany","publication_year":2023,"publication_date":"2023-06-21","ids":{"openalex":"https://openalex.org/W4381598931","doi":"https://doi.org/10.1038/s41746-023-00862-3","pmid":"https://pubmed.ncbi.nlm.nih.gov/37344556"},"language":"en","primary_location":{"id":"doi:10.1038/s41746-023-00862-3","is_oa":true,"landing_page_url":"https://doi.org/10.1038/s41746-023-00862-3","pdf_url":"https://www.nature.com/articles/s41746-023-00862-3.pdf","source":{"id":"https://openalex.org/S4210195431","display_name":"npj Digital Medicine","issn_l":"2398-6352","issn":["2398-6352"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319908","host_organization_name":"Nature Portfolio","host_organization_lineage":["https://openalex.org/P4310319908","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Nature Portfolio","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"npj Digital Medicine","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj","pubmed"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.nature.com/articles/s41746-023-00862-3.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075246813","display_name":"Marie Uncovska","orcid":"https://orcid.org/0000-0002-0694-7970"},"institutions":[{"id":"https://openalex.org/I155976169","display_name":"Witten/Herdecke University","ror":"https://ror.org/00yq55g44","country_code":"DE","type":"education","lineage":["https://openalex.org/I155976169"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Marie Uncovska","raw_affiliation_strings":["Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany"],"raw_orcid":"https://orcid.org/0000-0002-0694-7970","affiliations":[{"raw_affiliation_string":"Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany","institution_ids":["https://openalex.org/I155976169"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051184107","display_name":"Bettina Freitag","orcid":"https://orcid.org/0000-0003-2316-8781"},"institutions":[{"id":"https://openalex.org/I155976169","display_name":"Witten/Herdecke University","ror":"https://ror.org/00yq55g44","country_code":"DE","type":"education","lineage":["https://openalex.org/I155976169"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Bettina Freitag","raw_affiliation_strings":["Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany","institution_ids":["https://openalex.org/I155976169"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074366005","display_name":"Sven Meister","orcid":"https://orcid.org/0000-0003-0522-986X"},"institutions":[{"id":"https://openalex.org/I155976169","display_name":"Witten/Herdecke University","ror":"https://ror.org/00yq55g44","country_code":"DE","type":"education","lineage":["https://openalex.org/I155976169"]},{"id":"https://openalex.org/I4210163630","display_name":"Fraunhofer Institute for Software and Systems Engineering","ror":"https://ror.org/058kjq542","country_code":"DE","type":"facility","lineage":["https://openalex.org/I4210163630","https://openalex.org/I4923324"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Sven Meister","raw_affiliation_strings":["Department Healthcare, Fraunhofer Institute for Software and Systems Engineering, Dortmund, Germany","Health Care Informatics, Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department Healthcare, Fraunhofer Institute for Software and Systems Engineering, Dortmund, Germany","institution_ids":["https://openalex.org/I4210163630"]},{"raw_affiliation_string":"Health Care Informatics, Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany","institution_ids":["https://openalex.org/I155976169"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022277576","display_name":"Leonard Fehring","orcid":"https://orcid.org/0000-0002-3322-3724"},"institutions":[{"id":"https://openalex.org/I155976169","display_name":"Witten/Herdecke University","ror":"https://ror.org/00yq55g44","country_code":"DE","type":"education","lineage":["https://openalex.org/I155976169"]},{"id":"https://openalex.org/I4210120381","display_name":"Helios Universit\u00e4tsklinikum Wuppertal","ror":"https://ror.org/02r8sh830","country_code":"DE","type":"healthcare","lineage":["https://openalex.org/I4210120381"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Leonard Fehring","raw_affiliation_strings":["Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany. leonard.fehring@uni-wh.de","Gastroenterology, HELIOS University Hospital Wuppertal, University Witten/Herdecke, Wuppertal, Germany. leonard.fehring@uni-wh.de","Gastroenterology, HELIOS University Hospital Wuppertal, University Witten/Herdecke, Wuppertal, Germany"],"raw_orcid":"https://orcid.org/0000-0002-3322-3724","affiliations":[{"raw_affiliation_string":"Faculty of Health, School of Medicine, Witten/Herdecke University, Witten, Germany. leonard.fehring@uni-wh.de","institution_ids":["https://openalex.org/I155976169"]},{"raw_affiliation_string":"Gastroenterology, HELIOS University Hospital Wuppertal, University Witten/Herdecke, Wuppertal, Germany. leonard.fehring@uni-wh.de","institution_ids":["https://openalex.org/I4210120381"]},{"raw_affiliation_string":"Gastroenterology, HELIOS University Hospital Wuppertal, University Witten/Herdecke, Wuppertal, Germany","institution_ids":["https://openalex.org/I4210120381"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5022277576"],"corresponding_institution_ids":["https://openalex.org/I155976169","https://openalex.org/I4210120381"],"apc_list":{"value":3060,"currency":"USD","value_usd":3060},"apc_paid":{"value":3060,"currency":"USD","value_usd":3060},"fwci":25.8685,"has_fulltext":true,"cited_by_count":61,"citation_normalized_percentile":{"value":0.99753924,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":"6","issue":"1","first_page":"115","last_page":"115"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12027","display_name":"Social Media in Health Education","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/3306","display_name":"Health"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mhealth","display_name":"mHealth","score":0.8004368543624878},{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.5883092284202576},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.4482267200946808},{"id":"https://openalex.org/keywords/medical-prescription","display_name":"Medical prescription","score":0.41960546374320984},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.41328707337379456},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.38908761739730835},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.336531400680542},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.33594247698783875},{"id":"https://openalex.org/keywords/psychological-intervention","display_name":"Psychological intervention","score":0.1446456015110016},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.13419121503829956},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.11661311984062195}],"concepts":[{"id":"https://openalex.org/C2779363104","wikidata":"https://www.wikidata.org/wiki/Q17069079","display_name":"mHealth","level":3,"score":0.8004368543624878},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.5883092284202576},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.4482267200946808},{"id":"https://openalex.org/C2426938","wikidata":"https://www.wikidata.org/wiki/Q3355478","display_name":"Medical prescription","level":2,"score":0.41960546374320984},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.41328707337379456},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.38908761739730835},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.336531400680542},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.33594247698783875},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.1446456015110016},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.13419121503829956},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.11661311984062195}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1038/s41746-023-00862-3","is_oa":true,"landing_page_url":"https://doi.org/10.1038/s41746-023-00862-3","pdf_url":"https://www.nature.com/articles/s41746-023-00862-3.pdf","source":{"id":"https://openalex.org/S4210195431","display_name":"npj Digital Medicine","issn_l":"2398-6352","issn":["2398-6352"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319908","host_organization_name":"Nature Portfolio","host_organization_lineage":["https://openalex.org/P4310319908","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Nature Portfolio","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"npj Digital Medicine","raw_type":"journal-article"},{"id":"pmid:37344556","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/37344556","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"NPJ digital medicine","raw_type":null},{"id":"pmh:oai:pubmedcentral.nih.gov:10285024","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/10285024","pdf_url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC10285024/pdf/41746_2023_Article_862.pdf","source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"NPJ Digit Med","raw_type":"Text"},{"id":"pmh:oai:doaj.org/article:3d6bd56dc36c402495429de6f7400b78","is_oa":true,"landing_page_url":"https://doaj.org/article/3d6bd56dc36c402495429de6f7400b78","pdf_url":null,"source":{"id":"https://openalex.org/S112646816","display_name":"SHILAP Revista de lepidopterolog\u00eda","issn_l":"0300-5267","issn":["0300-5267","2340-4078"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"npj Digital Medicine, Vol 6, Iss 1, Pp 1-15 (2023)","raw_type":"article"},{"id":"pmh:oai:publica.fraunhofer.de:publica/452424","is_oa":false,"landing_page_url":"https://publica.fraunhofer.de/handle/publica/452424","pdf_url":null,"source":{"id":"https://openalex.org/S4306400318","display_name":"Fraunhofer-Publica (Fraunhofer-Gesellschaft)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4923324","host_organization_name":"Fraunhofer-Gesellschaft","host_organization_lineage":["https://openalex.org/I4923324"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"}],"best_oa_location":{"id":"doi:10.1038/s41746-023-00862-3","is_oa":true,"landing_page_url":"https://doi.org/10.1038/s41746-023-00862-3","pdf_url":"https://www.nature.com/articles/s41746-023-00862-3.pdf","source":{"id":"https://openalex.org/S4210195431","display_name":"npj Digital Medicine","issn_l":"2398-6352","issn":["2398-6352"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319908","host_organization_name":"Nature Portfolio","host_organization_lineage":["https://openalex.org/P4310319908","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Nature Portfolio","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"npj Digital Medicine","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4381598931.pdf"},"referenced_works_count":42,"referenced_works":["https://openalex.org/W1544245149","https://openalex.org/W1922195602","https://openalex.org/W1972978214","https://openalex.org/W2027367630","https://openalex.org/W2131915193","https://openalex.org/W2141846678","https://openalex.org/W2143722227","https://openalex.org/W2162563790","https://openalex.org/W2178002576","https://openalex.org/W2239486811","https://openalex.org/W2264306257","https://openalex.org/W2330406605","https://openalex.org/W2338201309","https://openalex.org/W2734633251","https://openalex.org/W2796115009","https://openalex.org/W2799649211","https://openalex.org/W2884141461","https://openalex.org/W2895821558","https://openalex.org/W2897119286","https://openalex.org/W2924286512","https://openalex.org/W2954753452","https://openalex.org/W2963133337","https://openalex.org/W3008229722","https://openalex.org/W3042022921","https://openalex.org/W3097565386","https://openalex.org/W3138615066","https://openalex.org/W3155935899","https://openalex.org/W3158882950","https://openalex.org/W3199037248","https://openalex.org/W3217118152","https://openalex.org/W4207072049","https://openalex.org/W4212783146","https://openalex.org/W4213150681","https://openalex.org/W4213254861","https://openalex.org/W4225400650","https://openalex.org/W4229011615","https://openalex.org/W4239041997","https://openalex.org/W4242883546","https://openalex.org/W4299588845","https://openalex.org/W4299627282","https://openalex.org/W4304587410","https://openalex.org/W4318263130"],"related_works":["https://openalex.org/W3176210869","https://openalex.org/W3157260717","https://openalex.org/W2890551606","https://openalex.org/W1989929201","https://openalex.org/W2361820086","https://openalex.org/W2963498005","https://openalex.org/W2328171598","https://openalex.org/W4210372979","https://openalex.org/W4254922057","https://openalex.org/W4318480255"],"abstract_inverted_index":{"Germany":[0],"introduced":[1],"prescription-based":[2],"mobile":[3],"health":[4,20,228],"(mHealth)":[5],"apps":[6,55,108],"in":[7,56,80,209],"October":[8],"2020,":[9],"becoming":[10],"the":[11,47,70,81,169,173,210,221],"first":[12],"country":[13],"to":[14,34,126],"offer":[15],"them":[16],"fully":[17],"reimbursed":[18],"by":[19],"insurance.":[21],"These":[22],"regulated":[23],"apps,":[24,93],"known":[25],"as":[26],"DiGAs,":[27],"undergo":[28],"a":[29,152],"rigorous":[30],"approval":[31],"process":[32,155,223],"similar":[33],"pharmaceuticals,":[35],"including":[36],"data":[37],"protection":[38],"measures":[39],"and":[40,64,77,90,135,138,151,179,200,227],"sometimes":[41],"clinical":[42],"trials.":[43],"This":[44],"study":[45,68],"compares":[46],"user":[48,128,158,217],"experience":[49,129,218],"of":[50,72,140,203],"DiGAs":[51,89,101,131,146,192],"with":[52,130],"non-prescription":[53],"mHealth":[54,82,212],"Germany,":[57],"analyzing":[58],"both":[59],"average":[60],"app":[61],"store":[62],"ratings":[63,105,199],"written":[65],"reviews.":[66,97,204],"Our":[67],"pioneers":[69],"use":[71,141],"BERTopic":[73],"for":[74,145,172],"sentiment":[75,201],"analysis":[76,202],"topic":[78],"modeling":[79],"research":[83],"domain.":[84],"The":[85],"dataset":[86],"comprises":[87],"15":[88],"50":[91],"comparable":[92],"totaling":[94],"17,588":[95],"German-language":[96],"Results":[98],"reveal":[99],"that":[100],"receive":[102,181],"higher":[103],"contemporary":[104],"than":[106],"non-regulated":[107,174,211],"(Android:":[109],"3.82":[110],"vs.":[111,115],"3.77;":[112],"iOS:":[113],"3.78":[114],"3.53;":[116],"p":[117],"<":[118],"0.01;":[119],"non-parametric":[120],"Mann-Whitney-Wilcoxon":[121],"test).":[122],"Key":[123],"factors":[124],"contributing":[125],"positive":[127],"are":[132,193],"customer":[133],"service":[134],"personalization":[136],"(15%)":[137],"ease":[139],"(13%).":[142],"However,":[143,205],"challenges":[144],"include":[147],"software":[148],"bugs":[149],"(24%)":[150],"cumbersome":[153],"registration":[154],"(20%).":[156],"Negative":[157],"reviews":[159],"highlight":[160],"concerns":[161,208],"about":[162],"therapy":[163],"effectiveness":[164],"(11%).":[165],"Excessive":[166],"pricing":[167,207],"is":[168,214],"main":[170],"concern":[171],"group":[175],"(27%).":[176],"Data":[177],"privacy":[178],"security":[180],"limited":[182],"attention":[183],"from":[184],"users":[185],"(DiGAs:":[186],"0.5%;":[187],"comparators:":[188],"2%).":[189],"In":[190],"conclusion,":[191],"generally":[194],"perceived":[195],"positively":[196],"based":[197],"on":[198],"addressing":[206],"sector":[213],"crucial.":[215],"Integrating":[216],"evaluation":[219],"into":[220],"review":[222],"could":[224],"improve":[225],"adherence":[226],"outcomes.":[229]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":25},{"year":2024,"cited_by_count":26},{"year":2023,"cited_by_count":7}],"updated_date":"2026-02-03T23:48:18.283914","created_date":"2025-10-10T00:00:00"}
