{"id":"https://openalex.org/W4414748237","doi":"https://doi.org/10.1038/s41746-025-01972-w","title":"Utilization of Generative AI-drafted Responses for Managing Patient-Provider Communication","display_name":"Utilization of Generative AI-drafted Responses for Managing Patient-Provider Communication","publication_year":2025,"publication_date":"2025-10-02","ids":{"openalex":"https://openalex.org/W4414748237","doi":"https://doi.org/10.1038/s41746-025-01972-w","pmid":"https://pubmed.ncbi.nlm.nih.gov/41038966"},"language":"en","primary_location":{"id":"doi:10.1038/s41746-025-01972-w","is_oa":true,"landing_page_url":"https://doi.org/10.1038/s41746-025-01972-w","pdf_url":"https://www.nature.com/articles/s41746-025-01972-w.pdf","source":{"id":"https://openalex.org/S4210195431","display_name":"npj Digital Medicine","issn_l":"2398-6352","issn":["2398-6352"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319908","host_organization_name":"Nature Portfolio","host_organization_lineage":["https://openalex.org/P4310319908","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Nature Portfolio","Springer Nature"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"npj Digital Medicine","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj","pubmed"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.nature.com/articles/s41746-025-01972-w.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058503259","display_name":"Soumik Mandal","orcid":"https://orcid.org/0000-0003-3602-703X"},"institutions":[{"id":"https://openalex.org/I4210086933","display_name":"NYU Langone Health","ror":"https://ror.org/005dvqh91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210086933"]},{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Soumik Mandal","raw_affiliation_strings":["Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA. Soumik.mandal@nyulangone.org","Institute of Excellence in Health Equity, New York University Langone Health, New York, NY, USA. Soumik.mandal@nyulangone.org","Technology Management & Innovation, New York University Tandon School of Engineering, New York, NY, USA. Soumik.mandal@nyulangone.org","Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA. Soumik.mandal@nyulangone.org","institution_ids":["https://openalex.org/I57206974"]},{"raw_affiliation_string":"Institute of Excellence in Health Equity, New York University Langone Health, New York, NY, USA. Soumik.mandal@nyulangone.org","institution_ids":["https://openalex.org/I4210086933"]},{"raw_affiliation_string":"Technology Management & Innovation, New York University Tandon School of Engineering, New York, NY, USA. Soumik.mandal@nyulangone.org","institution_ids":["https://openalex.org/I57206974"]},{"raw_affiliation_string":"Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA","institution_ids":["https://openalex.org/I57206974"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047828204","display_name":"Batia M. Wiesenfeld","orcid":"https://orcid.org/0000-0002-6854-1976"},"institutions":[{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Batia M. Wiesenfeld","raw_affiliation_strings":["Department of Management, New York University Leonard N Stern School of Business, New York, NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, New York University Leonard N Stern School of Business, New York, NY, USA","institution_ids":["https://openalex.org/I57206974"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5025932345","display_name":"Adam Szerencsy","orcid":"https://orcid.org/0000-0002-0066-4400"},"institutions":[{"id":"https://openalex.org/I4210086933","display_name":"NYU Langone Health","ror":"https://ror.org/005dvqh91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210086933"]},{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Adam C. Szerencsy","raw_affiliation_strings":["Department of Medicine, New York University Grossman School of Medicine, New York, NY, USA","MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Medicine, New York University Grossman School of Medicine, New York, NY, USA","institution_ids":["https://openalex.org/I57206974"]},{"raw_affiliation_string":"MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA","institution_ids":["https://openalex.org/I4210086933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102864317","display_name":"William Small","orcid":"https://orcid.org/0009-0007-3105-6495"},"institutions":[{"id":"https://openalex.org/I4210086933","display_name":"NYU Langone Health","ror":"https://ror.org/005dvqh91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210086933"]},{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"William R. Small","raw_affiliation_strings":["Department of Medicine, New York University Grossman School of Medicine, New York, NY, USA","MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA","Department of Medicine, New York University Grossman School of Medicine, New York,  NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Medicine, New York University Grossman School of Medicine, New York, NY, USA","institution_ids":["https://openalex.org/I57206974"]},{"raw_affiliation_string":"MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA","institution_ids":["https://openalex.org/I4210086933"]},{"raw_affiliation_string":"Department of Medicine, New York University Grossman School of Medicine, New York,  NY, USA","institution_ids":["https://openalex.org/I57206974"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057184477","display_name":"Vincent J. Major","orcid":"https://orcid.org/0000-0003-2604-3458"},"institutions":[{"id":"https://openalex.org/I4210086933","display_name":"NYU Langone Health","ror":"https://ror.org/005dvqh91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210086933"]},{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Vincent Major","raw_affiliation_strings":["Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA","MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA","institution_ids":["https://openalex.org/I57206974"]},{"raw_affiliation_string":"MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA","institution_ids":["https://openalex.org/I4210086933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047393047","display_name":"Safiya Richardson","orcid":"https://orcid.org/0000-0002-8576-1102"},"institutions":[{"id":"https://openalex.org/I4210086933","display_name":"NYU Langone Health","ror":"https://ror.org/005dvqh91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210086933"]},{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Safiya Richardson","raw_affiliation_strings":["Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA","MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA","institution_ids":["https://openalex.org/I57206974"]},{"raw_affiliation_string":"MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA","institution_ids":["https://openalex.org/I4210086933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002244799","display_name":"Antoinette Schoenthaler","orcid":"https://orcid.org/0000-0003-4905-5136"},"institutions":[{"id":"https://openalex.org/I4210086933","display_name":"NYU Langone Health","ror":"https://ror.org/005dvqh91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210086933"]},{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Antoinette Schoenthaler","raw_affiliation_strings":["Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA","Institute of Excellence in Health Equity, New York University Langone Health, New York, NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA","institution_ids":["https://openalex.org/I57206974"]},{"raw_affiliation_string":"Institute of Excellence in Health Equity, New York University Langone Health, New York, NY, USA","institution_ids":["https://openalex.org/I4210086933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007631989","display_name":"David Mann","orcid":"https://orcid.org/0000-0002-2099-0852"},"institutions":[{"id":"https://openalex.org/I4210086933","display_name":"NYU Langone Health","ror":"https://ror.org/005dvqh91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4210086933"]},{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Devin Mann","raw_affiliation_strings":["Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA","MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Population Health, New York University Grossman School of Medicine, New York, NY, USA","institution_ids":["https://openalex.org/I57206974"]},{"raw_affiliation_string":"MCIT Department of Health Informatics, New York University Langone Health, New York, NY, USA","institution_ids":["https://openalex.org/I4210086933"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5007172071","display_name":"Oded Nov","orcid":"https://orcid.org/0000-0001-6410-2995"},"institutions":[{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Oded Nov","raw_affiliation_strings":["Technology Management & Innovation, New York University Tandon School of Engineering, New York, NY, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technology Management & Innovation, New York University Tandon School of Engineering, New York, NY, USA","institution_ids":["https://openalex.org/I57206974"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5058503259"],"corresponding_institution_ids":["https://openalex.org/I4210086933","https://openalex.org/I57206974"],"apc_list":{"value":3060,"currency":"USD","value_usd":3060},"apc_paid":{"value":3060,"currency":"USD","value_usd":3060},"fwci":33.5431,"has_fulltext":true,"cited_by_count":17,"citation_normalized_percentile":{"value":0.99561088,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":100},"biblio":{"volume":"8","issue":"1","first_page":"591","last_page":"591"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11710","display_name":"Biomedical Text Mining and Ontologies","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/1312","display_name":"Molecular Biology"},"field":{"id":"https://openalex.org/fields/13","display_name":"Biochemistry, Genetics and Molecular Biology"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},{"id":"https://openalex.org/T13702","display_name":"Machine Learning in Healthcare","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.7527999877929688},{"id":"https://openalex.org/keywords/audit","display_name":"Audit","score":0.6452000141143799},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.5978000164031982},{"id":"https://openalex.org/keywords/observational-study","display_name":"Observational study","score":0.555400013923645},{"id":"https://openalex.org/keywords/generative-grammar","display_name":"Generative grammar","score":0.49880000948905945},{"id":"https://openalex.org/keywords/turnaround-time","display_name":"Turnaround time","score":0.48590001463890076},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.4733999967575073}],"concepts":[{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.7527999877929688},{"id":"https://openalex.org/C199521495","wikidata":"https://www.wikidata.org/wiki/Q181487","display_name":"Audit","level":2,"score":0.6452000141143799},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.5978000164031982},{"id":"https://openalex.org/C23131810","wikidata":"https://www.wikidata.org/wiki/Q818574","display_name":"Observational study","level":2,"score":0.555400013923645},{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.49880000948905945},{"id":"https://openalex.org/C176553487","wikidata":"https://www.wikidata.org/wiki/Q7855819","display_name":"Turnaround time","level":2,"score":0.48590001463890076},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.4733999967575073},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4514999985694885},{"id":"https://openalex.org/C3019806175","wikidata":"https://www.wikidata.org/wiki/Q11974939","display_name":"Health professionals","level":3,"score":0.427700012922287},{"id":"https://openalex.org/C2989236134","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Patient care","level":2,"score":0.390500009059906},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.36809998750686646},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33239999413490295},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.29429998993873596},{"id":"https://openalex.org/C2779473830","wikidata":"https://www.wikidata.org/wiki/Q1540899","display_name":"MEDLINE","level":2,"score":0.28949999809265137},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.28360000252723694},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.2782000005245209},{"id":"https://openalex.org/C5395021","wikidata":"https://www.wikidata.org/wiki/Q1061410","display_name":"Program evaluation","level":2,"score":0.26840001344680786},{"id":"https://openalex.org/C2985625233","wikidata":"https://www.wikidata.org/wiki/Q7632539","display_name":"Success factors","level":2,"score":0.2662999927997589},{"id":"https://openalex.org/C2779328685","wikidata":"https://www.wikidata.org/wiki/Q1475557","display_name":"Patient safety","level":3,"score":0.26170000433921814}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1038/s41746-025-01972-w","is_oa":true,"landing_page_url":"https://doi.org/10.1038/s41746-025-01972-w","pdf_url":"https://www.nature.com/articles/s41746-025-01972-w.pdf","source":{"id":"https://openalex.org/S4210195431","display_name":"npj Digital Medicine","issn_l":"2398-6352","issn":["2398-6352"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319908","host_organization_name":"Nature Portfolio","host_organization_lineage":["https://openalex.org/P4310319908","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Nature Portfolio","Springer Nature"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"npj Digital Medicine","raw_type":"journal-article"},{"id":"pmid:41038966","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/41038966","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"NPJ digital medicine","raw_type":null},{"id":"pmh:oai:doaj.org/article:cd9d7ab7e4fc4b6f9eb812d93a96818a","is_oa":true,"landing_page_url":"https://doaj.org/article/cd9d7ab7e4fc4b6f9eb812d93a96818a","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"npj Digital Medicine, Vol 8, Iss 1, Pp 1-11 (2025)","raw_type":"article"},{"id":"pmh:oai:europepmc.org:11302076","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/12491571","pdf_url":null,"source":{"id":"https://openalex.org/S4306400806","display_name":"Europe PMC (PubMed Central)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1303153112","host_organization_name":"European Bioinformatics Institute","host_organization_lineage":["https://openalex.org/I1303153112"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Text"},{"id":"pmh:oai:pubmedcentral.nih.gov:12491571","is_oa":true,"landing_page_url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC12491571/","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"NPJ Digit Med","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1038/s41746-025-01972-w","is_oa":true,"landing_page_url":"https://doi.org/10.1038/s41746-025-01972-w","pdf_url":"https://www.nature.com/articles/s41746-025-01972-w.pdf","source":{"id":"https://openalex.org/S4210195431","display_name":"npj Digital Medicine","issn_l":"2398-6352","issn":["2398-6352"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319908","host_organization_name":"Nature Portfolio","host_organization_lineage":["https://openalex.org/P4310319908","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Nature Portfolio","Springer Nature"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"npj Digital Medicine","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G3096885522","display_name":"FW-HTF-RL: Collaborative Research: Future expert work in the age of \"black box\", data-intensive, and algorithmically augmented healthcare","funder_award_id":"1928614","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"},{"id":"https://openalex.org/G4671298856","display_name":"Co-Development of Telehealth, Remote Patient Monitoring, and AI-based Tools for Inclusive Technology-Facilitated Healthcare Work of the Future","funder_award_id":"2129076","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4414748237.pdf","grobid_xml":"https://content.openalex.org/works/W4414748237.grobid-xml"},"referenced_works_count":66,"referenced_works":["https://openalex.org/W1982236505","https://openalex.org/W2036994948","https://openalex.org/W2081034937","https://openalex.org/W2136009731","https://openalex.org/W2515682654","https://openalex.org/W2765304416","https://openalex.org/W2786255611","https://openalex.org/W2799626531","https://openalex.org/W2911135505","https://openalex.org/W2966983573","https://openalex.org/W2970641574","https://openalex.org/W2978725006","https://openalex.org/W2978951550","https://openalex.org/W2990750438","https://openalex.org/W3004652223","https://openalex.org/W3013160799","https://openalex.org/W3093164586","https://openalex.org/W3095642204","https://openalex.org/W3205353327","https://openalex.org/W4205785508","https://openalex.org/W4205865577","https://openalex.org/W4213346165","https://openalex.org/W4255528569","https://openalex.org/W4283160863","https://openalex.org/W4283522732","https://openalex.org/W4297965388","https://openalex.org/W4309674289","https://openalex.org/W4310421787","https://openalex.org/W4312067799","https://openalex.org/W4313650317","https://openalex.org/W4322622443","https://openalex.org/W4360948450","https://openalex.org/W4366350958","https://openalex.org/W4366439799","https://openalex.org/W4366817968","https://openalex.org/W4380575774","https://openalex.org/W4384071683","https://openalex.org/W4386833262","https://openalex.org/W4387440791","https://openalex.org/W4388720876","https://openalex.org/W4389173934","https://openalex.org/W4389178822","https://openalex.org/W4389543623","https://openalex.org/W4390061330","https://openalex.org/W4390889544","https://openalex.org/W4391324500","https://openalex.org/W4391359289","https://openalex.org/W4391806853","https://openalex.org/W4392986561","https://openalex.org/W4393335480","https://openalex.org/W4394674889","https://openalex.org/W4394807113","https://openalex.org/W4394845024","https://openalex.org/W4395067201","https://openalex.org/W4399660853","https://openalex.org/W4400682759","https://openalex.org/W4400863680","https://openalex.org/W4402858968","https://openalex.org/W4403381536","https://openalex.org/W4403666990","https://openalex.org/W4405824384","https://openalex.org/W4406596702","https://openalex.org/W4406813774","https://openalex.org/W4408246864","https://openalex.org/W4408301229","https://openalex.org/W4408330332"],"related_works":[],"abstract_inverted_index":{"The":[0],"integration":[1],"of":[2],"generative":[3],"AI":[4],"(GenAI)":[5],"in":[6,45,122],"patient":[7,32],"communication":[8],"presents":[9],"benefits":[10],"and":[11,84,142],"challenges.":[12],"This":[13],"retrospective":[14],"observational":[15],"study":[16],"analyzed":[17],"EHR":[18],"audit":[19],"logs":[20],"to":[21,37,61,80],"assess":[22],"how":[23],"75":[24],"healthcare":[25],"professionals":[26],"(HCPs)":[27],"utilized":[28],"AI-generated":[29,110],"drafts":[30,67,111],"for":[31,70,132,146],"messages":[33],"from":[34],"October":[35],"2023":[36],"August":[38],"2024":[39],"at":[40],"a":[41,119],"large":[42],"health":[43],"system":[44],"New":[46],"York":[47],"City.":[48],"Overall":[49],"utilization":[50],"was":[51],"low":[52],"(19.4%),":[53],"though":[54],"prompt":[55],"refinements":[56],"improved":[57,147],"usage":[58],"(from":[59],"12%":[60],"20%),":[62],"particularly":[63],"among":[64],"physicians.":[65],"GenAI":[66,134],"were":[68],"generated":[69],"all":[71],"messages,":[72],"including":[73],"80%":[74],"that":[75],"received":[76],"no":[77],"response,":[78],"adding":[79],"the":[81,130],"review":[82],"burden":[83],"potentially":[85],"undermining":[86],"efficiency.":[87,148],"Text":[88],"analysis":[89],"showed":[90],"HCPs":[91],"preferred":[92,106],"concise,":[93],"information-rich":[94],"drafts,":[95,101],"with":[96,139],"role-based":[97],"differences-physicians":[98],"favored":[99],"shorter":[100],"while":[102],"clinical":[103],"support":[104],"staff":[105],"more":[107],"empathetic":[108],"responses.":[109],"reduced":[112],"message":[113],"turnaround":[114],"time":[115],"by":[116],"6.76%":[117],"despite":[118],"marginal":[120],"increase":[121],"required":[123],"steps":[124],"(InBasket":[125],"actions).":[126],"These":[127],"findings":[128],"highlight":[129],"need":[131],"targeted":[133],"deployment":[135],"strategies,":[136],"better":[137],"aligned":[138],"clinician":[140],"workflows":[141],"optimized":[143],"draft":[144],"generation":[145]},"counts_by_year":[{"year":2026,"cited_by_count":15},{"year":2025,"cited_by_count":2}],"updated_date":"2026-06-27T08:28:00.272161","created_date":"2025-10-10T00:00:00"}
