{"id":"https://openalex.org/W1562018804","doi":"https://doi.org/10.1023/a:1023422922380","title":"Trust-Based Facilitator: Handling Word-of-Mouth Trust for Agent-Based E-Commerce","display_name":"Trust-Based Facilitator: Handling Word-of-Mouth Trust for Agent-Based E-Commerce","publication_year":2003,"publication_date":"2003-06-06","ids":{"openalex":"https://openalex.org/W1562018804","doi":"https://doi.org/10.1023/a:1023422922380","mag":"1562018804"},"language":"en","primary_location":{"id":"doi:10.1023/a:1023422922380","is_oa":false,"landing_page_url":"https://doi.org/10.1023/a:1023422922380","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033829205","display_name":"Chihiro Ono","orcid":"https://orcid.org/0000-0002-6410-1359"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Chihiro Ono","raw_affiliation_strings":["KDDI R&D Laboratories Inc., 2-1-15 Ohara Kamifukuoka-shi, Saitama, 356-8502, Japan","KDDI R&D Laboratories Inc., 2-1-15 Ohara Kamifukuoka-shi Saitama, 356-8502, Japan [email\u00a0protected]#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KDDI R&D Laboratories Inc., 2-1-15 Ohara Kamifukuoka-shi, Saitama, 356-8502, Japan","institution_ids":[]},{"raw_affiliation_string":"KDDI R&D Laboratories Inc., 2-1-15 Ohara Kamifukuoka-shi Saitama, 356-8502, Japan [email\u00a0protected]#TAB#","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109509740","display_name":"Satoshi Nishiyama","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Satoshi Nishiyama","raw_affiliation_strings":["KDDI R&D Laboratories Inc., 2-1-15 Ohara Kamifukuoka-shi, Saitama, 356-8502, Japan","KDDI R&D Laboratories Inc., 2-1-15 Ohara Kamifukuoka-shi Saitama, 356-8502, Japan tomo@kddilabs.jp#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KDDI R&D Laboratories Inc., 2-1-15 Ohara Kamifukuoka-shi, Saitama, 356-8502, Japan","institution_ids":[]},{"raw_affiliation_string":"KDDI R&D Laboratories Inc., 2-1-15 Ohara Kamifukuoka-shi Saitama, 356-8502, Japan tomo@kddilabs.jp#TAB#","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011323638","display_name":"Keesoo Kim","orcid":null},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Keesoo Kim","raw_affiliation_strings":["Stanford University, 350 Serra Mall, Stanford, CA, 94305, USA","Stanford University, 350 Serra Mall, Stanford, CA 94305, USA kskim@stanford.edu#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stanford University, 350 Serra Mall, Stanford, CA, 94305, USA","institution_ids":["https://openalex.org/I97018004"]},{"raw_affiliation_string":"Stanford University, 350 Serra Mall, Stanford, CA 94305, USA kskim@stanford.edu#TAB#","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072836205","display_name":"Boyd C. Paulson","orcid":null},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Boyd C. Paulson","raw_affiliation_strings":["Stanford University, 350 Serra Mall, Stanford, CA, 94305, USA","Stanford University, 350 Serra Mall, Stanford, CA 94305, USA Paulson@stanford.edu#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stanford University, 350 Serra Mall, Stanford, CA, 94305, USA","institution_ids":["https://openalex.org/I97018004"]},{"raw_affiliation_string":"Stanford University, 350 Serra Mall, Stanford, CA 94305, USA Paulson@stanford.edu#TAB#","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046683404","display_name":"Mark R. Cutkosky","orcid":"https://orcid.org/0000-0003-4730-0900"},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mark Cutkosky","raw_affiliation_strings":["Stanford University, 350 Serra Mall, Stanford, CA, 94305, USA","Stanford University, 350 Serra Mall, Stanford, CA 94305, USA cutkosky@cdr.stanford.edu"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stanford University, 350 Serra Mall, Stanford, CA, 94305, USA","institution_ids":["https://openalex.org/I97018004"]},{"raw_affiliation_string":"Stanford University, 350 Serra Mall, Stanford, CA 94305, USA cutkosky@cdr.stanford.edu","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5030098106","display_name":"Charles Petrie","orcid":"https://orcid.org/0000-0001-9315-0240"},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Charles J. Petrie","raw_affiliation_strings":["Stanford University, 350 Serra Mall, Stanford, CA, 94305, USA","Stanford University, 350 Serra Mall, Stanford, CA 94305, USA petrie@snrc.stanford.edu#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stanford University, 350 Serra Mall, Stanford, CA, 94305, USA","institution_ids":["https://openalex.org/I97018004"]},{"raw_affiliation_string":"Stanford University, 350 Serra Mall, Stanford, CA 94305, USA petrie@snrc.stanford.edu#TAB#","institution_ids":["https://openalex.org/I97018004"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":3290,"currency":"USD","value_usd":3290},"apc_paid":null,"fwci":0.68,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.79523719,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"3","issue":"3-4","first_page":"201","last_page":"220"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12203","display_name":"Mobile Agent-Based Network Management","score":0.9610000252723694,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12203","display_name":"Mobile Agent-Based Network Management","score":0.9610000252723694,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9535999894142151,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9390000104904175,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/facilitator","display_name":"Facilitator","score":0.9862351417541504},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6839742660522461},{"id":"https://openalex.org/keywords/facilitation","display_name":"Facilitation","score":0.6585478782653809},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5737733244895935},{"id":"https://openalex.org/keywords/trustworthiness","display_name":"Trustworthiness","score":0.5025811195373535},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.49075230956077576},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.48270440101623535},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.36895906925201416},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3407527208328247},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.34039610624313354},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.30131590366363525},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.08100372552871704},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.07944473624229431}],"concepts":[{"id":"https://openalex.org/C2776831358","wikidata":"https://www.wikidata.org/wiki/Q1150166","display_name":"Facilitator","level":2,"score":0.9862351417541504},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6839742660522461},{"id":"https://openalex.org/C1337776","wikidata":"https://www.wikidata.org/wiki/Q1941955","display_name":"Facilitation","level":2,"score":0.6585478782653809},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5737733244895935},{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.5025811195373535},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.49075230956077576},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.48270440101623535},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.36895906925201416},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3407527208328247},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.34039610624313354},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.30131590366363525},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.08100372552871704},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.07944473624229431},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1023/a:1023422922380","is_oa":false,"landing_page_url":"https://doi.org/10.1023/a:1023422922380","pdf_url":null,"source":{"id":"https://openalex.org/S205929853","display_name":"Electronic Commerce Research","issn_l":"1389-5753","issn":["1389-5753","1572-9362"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals","score":0.6200000047683716}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":16,"referenced_works":["https://openalex.org/W159152356","https://openalex.org/W1521374031","https://openalex.org/W1570655993","https://openalex.org/W1572030121","https://openalex.org/W1674363625","https://openalex.org/W1740512011","https://openalex.org/W1891363781","https://openalex.org/W1987710704","https://openalex.org/W2100114279","https://openalex.org/W2149596454","https://openalex.org/W2152962555","https://openalex.org/W2161644106","https://openalex.org/W2172085742","https://openalex.org/W2323848149","https://openalex.org/W4285719527","https://openalex.org/W6639499047"],"related_works":["https://openalex.org/W2548130372","https://openalex.org/W4238770292","https://openalex.org/W2059541059","https://openalex.org/W2158334277","https://openalex.org/W2017392570","https://openalex.org/W2130975677","https://openalex.org/W1980648553","https://openalex.org/W2163725904","https://openalex.org/W2076631763","https://openalex.org/W4297156891"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2016-06-24T00:00:00"}