{"id":"https://openalex.org/W1799614946","doi":"https://doi.org/10.1023/a:1018591430752","title":"A critical look at ISO 9000 for software quality management","display_name":"A critical look at ISO 9000 for software quality management","publication_year":1997,"publication_date":"1997-06-01","ids":{"openalex":"https://openalex.org/W1799614946","doi":"https://doi.org/10.1023/a:1018591430752","mag":"1799614946"},"language":"en","primary_location":{"id":"doi:10.1023/a:1018591430752","is_oa":false,"landing_page_url":"https://doi.org/10.1023/a:1018591430752","pdf_url":null,"source":{"id":"https://openalex.org/S7504070","display_name":"Software Quality Journal","issn_l":"0963-9314","issn":["0963-9314","1573-1367"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Software Quality Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048933758","display_name":"Dirk Stelzer","orcid":"https://orcid.org/0000-0002-6757-9411"},"institutions":[{"id":"https://openalex.org/I180923762","display_name":"University of Cologne","ror":"https://ror.org/00rcxh774","country_code":"DE","type":"education","lineage":["https://openalex.org/I180923762"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Dirk Stelzer","raw_affiliation_strings":["Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Universitaet zu Koeln, Albertus- Magnus-Platz, D-50923, Koeln, Germany","Universitaet zu Koeln, Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Albertus- Magnus-Platz, D-50923 Koeln Germany"],"affiliations":[{"raw_affiliation_string":"Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Universitaet zu Koeln, Albertus- Magnus-Platz, D-50923, Koeln, Germany","institution_ids":[]},{"raw_affiliation_string":"Universitaet zu Koeln, Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Albertus- Magnus-Platz, D-50923 Koeln Germany","institution_ids":["https://openalex.org/I180923762"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013207611","display_name":"Werner Mellis","orcid":null},"institutions":[{"id":"https://openalex.org/I180923762","display_name":"University of Cologne","ror":"https://ror.org/00rcxh774","country_code":"DE","type":"education","lineage":["https://openalex.org/I180923762"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Werner Mellis","raw_affiliation_strings":["Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Universitaet zu Koeln, Albertus- Magnus-Platz, D-50923, Koeln, Germany","Universitaet zu Koeln, Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Albertus- Magnus-Platz, D-50923 Koeln Germany"],"affiliations":[{"raw_affiliation_string":"Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Universitaet zu Koeln, Albertus- Magnus-Platz, D-50923, Koeln, Germany","institution_ids":[]},{"raw_affiliation_string":"Universitaet zu Koeln, Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Albertus- Magnus-Platz, D-50923 Koeln Germany","institution_ids":["https://openalex.org/I180923762"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5028329948","display_name":"Georg Herzwurm","orcid":"https://orcid.org/0000-0003-4663-0940"},"institutions":[{"id":"https://openalex.org/I180923762","display_name":"University of Cologne","ror":"https://ror.org/00rcxh774","country_code":"DE","type":"education","lineage":["https://openalex.org/I180923762"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Georg Herzwurm","raw_affiliation_strings":["Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Universitaet zu Koeln, Albertus- Magnus-Platz, D-50923, Koeln, Germany","Universitaet zu Koeln, Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Albertus- Magnus-Platz, D-50923 Koeln Germany"],"affiliations":[{"raw_affiliation_string":"Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Universitaet zu Koeln, Albertus- Magnus-Platz, D-50923, Koeln, Germany","institution_ids":[]},{"raw_affiliation_string":"Universitaet zu Koeln, Lehrstuhl fuer Wirtschaftsinformatik, Systementwicklung, Albertus- Magnus-Platz, D-50923 Koeln Germany","institution_ids":["https://openalex.org/I180923762"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5048933758"],"corresponding_institution_ids":["https://openalex.org/I180923762"],"apc_list":{"value":2390,"currency":"EUR","value_usd":2990},"apc_paid":null,"fwci":2.8829,"has_fulltext":false,"cited_by_count":39,"citation_normalized_percentile":{"value":0.91610374,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"6","issue":"2","first_page":"65","last_page":"79"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.972599983215332,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9574999809265137,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-quality","display_name":"Software quality","score":0.5419249534606934},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5153500437736511},{"id":"https://openalex.org/keywords/software-quality-control","display_name":"Software quality control","score":0.49534669518470764},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4930863082408905},{"id":"https://openalex.org/keywords/quality-of-analytical-results","display_name":"Quality of analytical results","score":0.4831406772136688},{"id":"https://openalex.org/keywords/quality-management-system","display_name":"Quality management system","score":0.4513572156429291},{"id":"https://openalex.org/keywords/software-quality-analyst","display_name":"Software quality analyst","score":0.43774932622909546},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.4350033700466156},{"id":"https://openalex.org/keywords/software-quality-management","display_name":"Software quality management","score":0.42632415890693665},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.42596012353897095},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.37426841259002686},{"id":"https://openalex.org/keywords/quality-management","display_name":"Quality management","score":0.36085057258605957},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3395904004573822},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.33249813318252563},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.3145391345024109},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3038984537124634},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1332642138004303}],"concepts":[{"id":"https://openalex.org/C117447612","wikidata":"https://www.wikidata.org/wiki/Q1412670","display_name":"Software quality","level":4,"score":0.5419249534606934},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5153500437736511},{"id":"https://openalex.org/C176035894","wikidata":"https://www.wikidata.org/wiki/Q7554350","display_name":"Software quality control","level":5,"score":0.49534669518470764},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4930863082408905},{"id":"https://openalex.org/C46717995","wikidata":"https://www.wikidata.org/wiki/Q7268785","display_name":"Quality of analytical results","level":5,"score":0.4831406772136688},{"id":"https://openalex.org/C201289532","wikidata":"https://www.wikidata.org/wiki/Q608513","display_name":"Quality management system","level":4,"score":0.4513572156429291},{"id":"https://openalex.org/C188329197","wikidata":"https://www.wikidata.org/wiki/Q6554613","display_name":"Software quality analyst","level":5,"score":0.43774932622909546},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.4350033700466156},{"id":"https://openalex.org/C48306297","wikidata":"https://www.wikidata.org/wiki/Q7554352","display_name":"Software quality management","level":5,"score":0.42632415890693665},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.42596012353897095},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.37426841259002686},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.36085057258605957},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3395904004573822},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.33249813318252563},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.3145391345024109},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3038984537124634},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1332642138004303},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1023/a:1018591430752","is_oa":false,"landing_page_url":"https://doi.org/10.1023/a:1018591430752","pdf_url":null,"source":{"id":"https://openalex.org/S7504070","display_name":"Software Quality Journal","issn_l":"0963-9314","issn":["0963-9314","1573-1367"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Software Quality Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5299999713897705}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W2252777","https://openalex.org/W82847325","https://openalex.org/W1937896544","https://openalex.org/W1966152316","https://openalex.org/W1985626999","https://openalex.org/W2073388891","https://openalex.org/W2097700520","https://openalex.org/W2126779349"],"related_works":["https://openalex.org/W2070902631","https://openalex.org/W2987660730","https://openalex.org/W2549211027","https://openalex.org/W122814915","https://openalex.org/W845241623","https://openalex.org/W178247433","https://openalex.org/W2292674484","https://openalex.org/W2778947788","https://openalex.org/W4207079636","https://openalex.org/W4226050368"],"abstract_inverted_index":null,"counts_by_year":[{"year":2018,"cited_by_count":4},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":4},{"year":2012,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2016-06-24T00:00:00"}
