{"id":"https://openalex.org/W4392913402","doi":"https://doi.org/10.1017/s0890060424000027","title":"Evaluating large-language-model chatbots to engage communities in large-scale design projects","display_name":"Evaluating large-language-model chatbots to engage communities in large-scale design projects","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4392913402","doi":"https://doi.org/10.1017/s0890060424000027"},"language":"en","primary_location":{"id":"doi:10.1017/s0890060424000027","is_oa":true,"landing_page_url":"https://doi.org/10.1017/s0890060424000027","pdf_url":"https://www.cambridge.org/core/services/aop-cambridge-core/content/view/9569C2445291FB5FEA4457618C5A13DD/S0890060424000027a.pdf/div-class-title-evaluating-large-language-model-chatbots-to-engage-communities-in-large-scale-design-projects-div.pdf","source":{"id":"https://openalex.org/S4210193102","display_name":"Artificial intelligence for engineering design analysis and manufacturing","issn_l":"0890-0604","issn":["0890-0604","1469-1760"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311721","host_organization_name":"Cambridge University Press","host_organization_lineage":["https://openalex.org/P4310311721","https://openalex.org/P4310311702"],"host_organization_lineage_names":["Cambridge University Press","University of Cambridge"],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Artificial Intelligence for Engineering Design, Analysis and Manufacturing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.cambridge.org/core/services/aop-cambridge-core/content/view/9569C2445291FB5FEA4457618C5A13DD/S0890060424000027a.pdf/div-class-title-evaluating-large-language-model-chatbots-to-engage-communities-in-large-scale-design-projects-div.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048454123","display_name":"Jonathan Dortheimer","orcid":"https://orcid.org/0000-0002-7464-8526"},"institutions":[{"id":"https://openalex.org/I52170813","display_name":"Ariel University","ror":"https://ror.org/03nz8qe97","country_code":"IL","type":"education","lineage":["https://openalex.org/I52170813"]}],"countries":["IL"],"is_corresponding":true,"raw_author_name":"Jonathan Dortheimer","raw_affiliation_strings":["School of Architecture, Ariel University, Ariel, Israel"],"affiliations":[{"raw_affiliation_string":"School of Architecture, Ariel University, Ariel, Israel","institution_ids":["https://openalex.org/I52170813"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075763217","display_name":"Nikolas Martelaro","orcid":"https://orcid.org/0000-0002-1824-0243"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Nik Martelaro","raw_affiliation_strings":["Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA, USA"],"affiliations":[{"raw_affiliation_string":"Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021749521","display_name":"Aaron Sprecher","orcid":"https://orcid.org/0000-0002-2621-7350"},"institutions":[{"id":"https://openalex.org/I174306211","display_name":"Technion \u2013 Israel Institute of Technology","ror":"https://ror.org/03qryx823","country_code":"IL","type":"education","lineage":["https://openalex.org/I174306211"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Aaron Sprecher","raw_affiliation_strings":["Faculty of Architecture, Technion Israel Institute of Technology, Haifa, Israel"],"affiliations":[{"raw_affiliation_string":"Faculty of Architecture, Technion Israel Institute of Technology, Haifa, Israel","institution_ids":["https://openalex.org/I174306211"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084561210","display_name":"Gerhard Schubert","orcid":"https://orcid.org/0000-0003-1385-5369"},"institutions":[{"id":"https://openalex.org/I62916508","display_name":"Technical University of Munich","ror":"https://ror.org/02kkvpp62","country_code":"DE","type":"education","lineage":["https://openalex.org/I62916508"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Gerhard Schubert","raw_affiliation_strings":["TUM School of Engineering and Design, Technical University of Munich, Munich, Germany"],"affiliations":[{"raw_affiliation_string":"TUM School of Engineering and Design, Technical University of Munich, Munich, Germany","institution_ids":["https://openalex.org/I62916508"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5048454123"],"corresponding_institution_ids":["https://openalex.org/I52170813"],"apc_list":null,"apc_paid":null,"fwci":5.4038,"has_fulltext":true,"cited_by_count":15,"citation_normalized_percentile":{"value":0.96074161,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"38","issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9807000160217285,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.9503116607666016},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6256592273712158},{"id":"https://openalex.org/keywords/converse","display_name":"Converse","score":0.6254658102989197},{"id":"https://openalex.org/keywords/scale","display_name":"Scale (ratio)","score":0.45515745878219604},{"id":"https://openalex.org/keywords/engineering-design-process","display_name":"Engineering design process","score":0.44605591893196106},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4242035150527954},{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.42160671949386597},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3833736777305603},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3515947461128235},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2078964114189148},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.12107226252555847}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.9503116607666016},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6256592273712158},{"id":"https://openalex.org/C2776809875","wikidata":"https://www.wikidata.org/wiki/Q1375963","display_name":"Converse","level":2,"score":0.6254658102989197},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.45515745878219604},{"id":"https://openalex.org/C34972735","wikidata":"https://www.wikidata.org/wiki/Q2920267","display_name":"Engineering design process","level":2,"score":0.44605591893196106},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4242035150527954},{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.42160671949386597},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3833736777305603},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3515947461128235},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2078964114189148},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.12107226252555847},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1017/s0890060424000027","is_oa":true,"landing_page_url":"https://doi.org/10.1017/s0890060424000027","pdf_url":"https://www.cambridge.org/core/services/aop-cambridge-core/content/view/9569C2445291FB5FEA4457618C5A13DD/S0890060424000027a.pdf/div-class-title-evaluating-large-language-model-chatbots-to-engage-communities-in-large-scale-design-projects-div.pdf","source":{"id":"https://openalex.org/S4210193102","display_name":"Artificial intelligence for engineering design analysis and manufacturing","issn_l":"0890-0604","issn":["0890-0604","1469-1760"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311721","host_organization_name":"Cambridge University Press","host_organization_lineage":["https://openalex.org/P4310311721","https://openalex.org/P4310311702"],"host_organization_lineage_names":["Cambridge University Press","University of Cambridge"],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Artificial Intelligence for Engineering Design, Analysis and Manufacturing","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1017/s0890060424000027","is_oa":true,"landing_page_url":"https://doi.org/10.1017/s0890060424000027","pdf_url":"https://www.cambridge.org/core/services/aop-cambridge-core/content/view/9569C2445291FB5FEA4457618C5A13DD/S0890060424000027a.pdf/div-class-title-evaluating-large-language-model-chatbots-to-engage-communities-in-large-scale-design-projects-div.pdf","source":{"id":"https://openalex.org/S4210193102","display_name":"Artificial intelligence for engineering design analysis and manufacturing","issn_l":"0890-0604","issn":["0890-0604","1469-1760"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311721","host_organization_name":"Cambridge University Press","host_organization_lineage":["https://openalex.org/P4310311721","https://openalex.org/P4310311702"],"host_organization_lineage_names":["Cambridge University Press","University of Cambridge"],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Artificial Intelligence for Engineering Design, Analysis and Manufacturing","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/11","score":0.8299999833106995,"display_name":"Sustainable cities and communities"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4392913402.pdf"},"referenced_works_count":53,"referenced_works":["https://openalex.org/W1274426204","https://openalex.org/W1424980240","https://openalex.org/W1600487731","https://openalex.org/W1968983388","https://openalex.org/W1989879666","https://openalex.org/W1996076792","https://openalex.org/W2001829221","https://openalex.org/W2005470179","https://openalex.org/W2008027087","https://openalex.org/W2008251417","https://openalex.org/W2037990632","https://openalex.org/W2056713300","https://openalex.org/W2060736319","https://openalex.org/W2076170954","https://openalex.org/W2079819632","https://openalex.org/W2097811905","https://openalex.org/W2131477909","https://openalex.org/W2139087511","https://openalex.org/W2160338921","https://openalex.org/W2161466446","https://openalex.org/W2164267986","https://openalex.org/W2170634217","https://openalex.org/W2281963941","https://openalex.org/W2294756111","https://openalex.org/W2753349643","https://openalex.org/W2753903507","https://openalex.org/W2761001406","https://openalex.org/W2769178511","https://openalex.org/W2783539613","https://openalex.org/W2899044477","https://openalex.org/W2922256442","https://openalex.org/W2929038690","https://openalex.org/W2942196293","https://openalex.org/W2966755844","https://openalex.org/W2980650369","https://openalex.org/W2994508595","https://openalex.org/W3031532441","https://openalex.org/W3033703320","https://openalex.org/W3038234846","https://openalex.org/W3044483028","https://openalex.org/W3095319910","https://openalex.org/W3187781029","https://openalex.org/W4200404694","https://openalex.org/W4206379883","https://openalex.org/W4206480907","https://openalex.org/W4211100811","https://openalex.org/W4285712492","https://openalex.org/W4288080268","https://openalex.org/W4307472389","https://openalex.org/W4315853397","https://openalex.org/W4383679928","https://openalex.org/W4389523509","https://openalex.org/W6778849206"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4387007686","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W2387449261","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425"],"abstract_inverted_index":{"Abstract":[0],"Recent":[1],"advances":[2],"in":[3,26,77,160,175,204],"machine":[4],"learning":[5],"have":[6],"enabled":[7],"computers":[8],"to":[9,22,88,111,120,172],"converse":[10],"with":[11,80,109,136],"humans":[12],"meaningfully.":[13],"In":[14],"this":[15,20,47,181],"study,":[16],"we":[17,49,83,125],"propose":[18],"using":[19],"technology":[21],"facilitate":[23],"design":[24,60,158,162,177,197,206,211],"conversations":[25,61,70,129,189],"large-scale":[27,161],"urban":[28],"development":[29],"projects":[30,163],"by":[31,183],"creating":[32],"chatbot":[33,55,86,118,128,202],"systems":[34,203,207],"that":[35,57,127,151,169],"can":[36,58,153,170,208],"automate":[37],"and":[38,44,51,67,97,100,164,192,213],"streamline":[39],"information":[40],"exchange":[41],"between":[42,190],"stakeholders":[43,191],"designers.":[45],"To":[46],"end,":[48],"developed":[50],"evaluated":[52],"a":[53,63,72,89,121,137,166,185],"proof-of-concept":[54],"system":[56,87],"perform":[59],"on":[62,94,180],"specific":[64],"construction":[65],"project":[66],"convert":[68],"those":[69],"into":[71],"list":[73],"of":[74,102,140,196,201],"requirements.":[75],"Next,":[76],"an":[78],"experiment":[79],"56":[81],"participants,":[82],"compared":[84],"the":[85,98,114,117,134,176,194,199],"regular":[90,122],"online":[91],"survey,":[92,135],"focusing":[93],"user":[95,112],"satisfaction":[96],"quality":[99],"quantity":[101],"collected":[103],"information.":[104],"The":[105],"results":[106],"revealed":[107],"that,":[108],"regard":[110],"satisfaction,":[113],"participants":[115],"preferred":[116],"experience":[119,168],"survey.":[123],"However,":[124],"found":[126],"produced":[130],"more":[131],"data":[132],"than":[133],"similar":[138],"rate":[139],"novel":[141],"ideas":[142],"but":[143],"fewer":[144],"themes.":[145],"Our":[146],"findings":[147],"provide":[148],"robust":[149],"evidence":[150],"chatbots":[152],"be":[154],"effectively":[155],"used":[156],"for":[157,187],"discussions":[159],"offer":[165],"user-friendly":[167],"help":[171],"engage":[173],"people":[174],"process.":[178],"Based":[179],"evidence,":[182],"providing":[184],"space":[186],"meaningful":[188],"expanding":[193],"reach":[195],"projects,":[198],"use":[200],"interactive":[205],"potentially":[209],"improve":[210],"processes":[212],"their":[214],"outcomes.":[215]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":3}],"updated_date":"2026-03-13T16:22:10.518609","created_date":"2025-10-10T00:00:00"}