{"id":"https://openalex.org/W4390413785","doi":"https://doi.org/10.1016/j.infsof.2023.107392","title":"Process mining software engineering practices: A case study for deployment pipelines","display_name":"Process mining software engineering practices: A case study for deployment pipelines","publication_year":2023,"publication_date":"2023-12-29","ids":{"openalex":"https://openalex.org/W4390413785","doi":"https://doi.org/10.1016/j.infsof.2023.107392"},"language":"en","primary_location":{"id":"doi:10.1016/j.infsof.2023.107392","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.infsof.2023.107392","pdf_url":null,"source":{"id":"https://openalex.org/S205010575","display_name":"Information and Software Technology","issn_l":"0950-5849","issn":["0950-5849","1873-6025"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Software Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1016/j.infsof.2023.107392","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073914942","display_name":"Ana Filipa Nogueira","orcid":"https://orcid.org/0000-0002-8161-6717"},"institutions":[{"id":"https://openalex.org/I76903346","display_name":"University of Coimbra","ror":"https://ror.org/04z8k9a98","country_code":"PT","type":"education","lineage":["https://openalex.org/I76903346"]}],"countries":["PT"],"is_corresponding":true,"raw_author_name":"Ana Filipa Nogueira","raw_affiliation_strings":["Centre for Informatics and Systems of the University of Coimbra, Department of Informatics Engineering, Coimbra, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-8161-6717","affiliations":[{"raw_affiliation_string":"Centre for Informatics and Systems of the University of Coimbra, Department of Informatics Engineering, Coimbra, Portugal","institution_ids":["https://openalex.org/I76903346"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011948740","display_name":"M\u00e1rio Zenha-Rela","orcid":"https://orcid.org/0000-0003-1985-9344"},"institutions":[{"id":"https://openalex.org/I76903346","display_name":"University of Coimbra","ror":"https://ror.org/04z8k9a98","country_code":"PT","type":"education","lineage":["https://openalex.org/I76903346"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"M\u00e1rio Zenha-Rela","raw_affiliation_strings":["Centre for Informatics and Systems of the University of Coimbra, Department of Informatics Engineering, Coimbra, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Informatics and Systems of the University of Coimbra, Department of Informatics Engineering, Coimbra, Portugal","institution_ids":["https://openalex.org/I76903346"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5073914942"],"corresponding_institution_ids":["https://openalex.org/I76903346"],"apc_list":{"value":3350,"currency":"USD","value_usd":3350},"apc_paid":{"value":3350,"currency":"USD","value_usd":3350},"fwci":2.1899,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.89431508,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"168","issue":null,"first_page":"107392","last_page":"107392"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.7188546657562256},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.6366981863975525},{"id":"https://openalex.org/keywords/devops","display_name":"DevOps","score":0.6332541108131409},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.54914790391922},{"id":"https://openalex.org/keywords/pipeline","display_name":"Pipeline (software)","score":0.5424414873123169},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5134709477424622},{"id":"https://openalex.org/keywords/process-mining","display_name":"Process mining","score":0.4289945662021637},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.4037420153617859},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3971593379974365},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.38862144947052},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.32931336760520935},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.29612088203430176},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.2732744812965393},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.1782214343547821},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.12382817268371582}],"concepts":[{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.7188546657562256},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.6366981863975525},{"id":"https://openalex.org/C9903902","wikidata":"https://www.wikidata.org/wiki/Q3025536","display_name":"DevOps","level":3,"score":0.6332541108131409},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.54914790391922},{"id":"https://openalex.org/C43521106","wikidata":"https://www.wikidata.org/wiki/Q2165493","display_name":"Pipeline (software)","level":2,"score":0.5424414873123169},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5134709477424622},{"id":"https://openalex.org/C124670913","wikidata":"https://www.wikidata.org/wiki/Q2608526","display_name":"Process mining","level":5,"score":0.4289945662021637},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.4037420153617859},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3971593379974365},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.38862144947052},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.32931336760520935},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.29612088203430176},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.2732744812965393},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.1782214343547821},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.12382817268371582},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.infsof.2023.107392","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.infsof.2023.107392","pdf_url":null,"source":{"id":"https://openalex.org/S205010575","display_name":"Information and Software Technology","issn_l":"0950-5849","issn":["0950-5849","1873-6025"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Software Technology","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1016/j.infsof.2023.107392","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.infsof.2023.107392","pdf_url":null,"source":{"id":"https://openalex.org/S205010575","display_name":"Information and Software Technology","issn_l":"0950-5849","issn":["0950-5849","1873-6025"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Software Technology","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.6000000238418579,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W1497007062","https://openalex.org/W2089731859","https://openalex.org/W2096998948","https://openalex.org/W2162739315","https://openalex.org/W2186282156","https://openalex.org/W2291200211","https://openalex.org/W2524961085","https://openalex.org/W2628313209","https://openalex.org/W2767662337","https://openalex.org/W2886021712","https://openalex.org/W2944362491","https://openalex.org/W3196302932","https://openalex.org/W3198979373","https://openalex.org/W4212801088","https://openalex.org/W4220864765","https://openalex.org/W4237214317","https://openalex.org/W4247513624","https://openalex.org/W4247737564","https://openalex.org/W4252052763","https://openalex.org/W4300185421","https://openalex.org/W6631580552","https://openalex.org/W6646463415","https://openalex.org/W6671964218","https://openalex.org/W6675380754","https://openalex.org/W6679911169","https://openalex.org/W6696909584","https://openalex.org/W6727699934","https://openalex.org/W6732493250","https://openalex.org/W6753141667","https://openalex.org/W6754207080","https://openalex.org/W6754282257","https://openalex.org/W6765228939"],"related_works":["https://openalex.org/W4366534517","https://openalex.org/W2150478723","https://openalex.org/W2550163629","https://openalex.org/W4365511202","https://openalex.org/W4300560926","https://openalex.org/W2996377510","https://openalex.org/W2473542839","https://openalex.org/W2050159024","https://openalex.org/W2734067265","https://openalex.org/W2046542804"],"abstract_inverted_index":{"In":[0,40],"mature":[1],"software":[2,14],"development":[3,132,257],"organizations":[4],"the":[5,9,18,25,34,76,87,98,119,124,135,158,223,233,251,256],"ci/cd":[6],"pipeline":[7,186,205,235],"is":[8,27,103],"only":[10],"route":[11],"to":[12,50,74,83,106,176,232],"deploy":[13],"into":[15,86],"production.":[16],"While":[17],"workflow":[19,163],"of":[20,78,111,118,123,203,218,225,229,236,250,255],"this":[21,41,219,244,261],"process":[22,209],"seems":[23],"straightforward,":[24],"reality":[26],"different":[28,131,188],"since":[29],"exceptions":[30],"and":[31,53,60,63,121,195,212,253,272,290],"deviations":[32,52],"are":[33,155,173],"norm":[35],"in":[36,134,140],"actual":[37,227],"industry":[38],"practice.":[39],"context,":[42],"Process":[43,80,230,282],"Mining":[44,81,231,283],"appears":[45],"as":[46],"a":[47,70,108,141,201,237],"promising":[48],"technique":[49],"uncover":[51],"check":[54],"compliance":[55],"with":[56,167,265],"standardized":[57],"DevOps":[58,267],"processes,":[59],"highlight":[61],"bottlenecks":[62],"potential":[64,77],"improvement":[65,171],"areas.":[66],"This":[67,90],"paper":[68,220],"presents":[69],"case":[71],"study":[72,128],"designed":[73],"assess":[75],"using":[79,285],"techniques":[82],"provide":[84],"visibility":[85],"deployment":[88,125,159,204,213,234],"pipeline.":[89],"research":[91],"uses":[92],"raw":[93],"event":[94],"data":[95],"extracted":[96],"from":[97],"continuous":[99,270],"practices":[100],"toolchain,":[101],"which":[102],"then":[104],"used":[105],"compute":[107],"comprehensive":[109],"set":[110,202],"DevOps-specific":[112],"metrics,":[113,268],"thus":[114],"supporting":[115],"objective":[116,248],"monitoring":[117],"quality":[120,254],"efficiency":[122,252],"workflow.":[126],"The":[127,215],"focuses":[129],"on":[130,208],"units":[133],"Engineering":[136],"team,":[137],"each":[138,161,184],"working":[139],"distinct":[142],"business":[143,178],"context":[144,194],"but":[145],"sharing":[146],"standard":[147,286],"practices.":[148,197],"We":[149,181],"verified":[150],"that":[151,172,183,191],"even":[152],"though":[153],"there":[154],"standards":[156],"for":[157,170],"pipelines,":[160],"team\u2019s":[162,185],"denotes":[164],"local":[165],"variations":[166],"unique":[168],"points":[169],"highly":[174,238],"coupled":[175],"their":[177,193,278],"unit":[179],"context.":[180],"observed":[182],"has":[187],"temporal":[189],"profiles":[190],"reflect":[192],"work":[196],"Additionally,":[198],"we":[199],"identified":[200],"metrics":[206],"focusing":[207],"compliance,":[210],"efficiency,":[211],"stability.":[214],"main":[216],"contributions":[217],"include":[221],"(1)":[222],"description":[224],"an":[226,247],"application":[228],"complex":[239],"e-commerce":[240],"platform,":[241],"(2)":[242],"how":[243,260,274],"approach":[245],"provided":[246],"understanding":[249],"workflow,":[258],"(3)":[259],"process-centric":[262],"view,":[263],"combined":[264],"domain-specific":[266],"supports":[269],"practices,":[271],"(4)":[273],"Developers":[275],"can":[276],"analyse":[277],"workflows":[279],"by":[280],"applying":[281],"while":[284],"tools":[287],"like":[288],"GitLab":[289],"PM4Py.":[291]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":1}],"updated_date":"2026-04-28T14:05:53.105641","created_date":"2025-10-10T00:00:00"}