{"id":"https://openalex.org/W2040394715","doi":"https://doi.org/10.1016/s1567-4223(02)00018-2","title":"Empirical taxonomy of services and service products in electronic commerce","display_name":"Empirical taxonomy of services and service products in electronic commerce","publication_year":2002,"publication_date":"2002-09-01","ids":{"openalex":"https://openalex.org/W2040394715","doi":"https://doi.org/10.1016/s1567-4223(02)00018-2","mag":"2040394715"},"language":"en","primary_location":{"id":"doi:10.1016/s1567-4223(02)00018-2","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s1567-4223(02)00018-2","pdf_url":null,"source":{"id":"https://openalex.org/S187709482","display_name":"Electronic Commerce Research and Applications","issn_l":"1567-4223","issn":["1567-4223","1873-7846"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research and Applications","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021455848","display_name":"Sung-Eui Cho","orcid":null},"institutions":[{"id":"https://openalex.org/I197347611","display_name":"Korea University","ror":"https://ror.org/047dqcg40","country_code":"KR","type":"education","lineage":["https://openalex.org/I197347611"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Sung-Eui Cho","raw_affiliation_strings":["Graduate School of Business Administration, Korea University, Seoul 136-701, South Korea"],"affiliations":[{"raw_affiliation_string":"Graduate School of Business Administration, Korea University, Seoul 136-701, South Korea","institution_ids":["https://openalex.org/I197347611"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5085099413","display_name":"Kwangtae Park","orcid":"https://orcid.org/0000-0002-2007-7131"},"institutions":[{"id":"https://openalex.org/I197347611","display_name":"Korea University","ror":"https://ror.org/047dqcg40","country_code":"KR","type":"education","lineage":["https://openalex.org/I197347611"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Kwangtae Park","raw_affiliation_strings":["Graduate School of Business Administration, Korea University, Seoul 136-701, South Korea"],"affiliations":[{"raw_affiliation_string":"Graduate School of Business Administration, Korea University, Seoul 136-701, South Korea","institution_ids":["https://openalex.org/I197347611"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5085099413"],"corresponding_institution_ids":["https://openalex.org/I197347611"],"apc_list":{"value":3050,"currency":"USD","value_usd":3050},"apc_paid":null,"fwci":1.8687,"has_fulltext":false,"cited_by_count":34,"citation_normalized_percentile":{"value":0.88587465,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"1","issue":"3-4","first_page":"339","last_page":"350"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9873999953269958,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9873999953269958,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9836000204086304,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9750000238418579,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/respondent","display_name":"Respondent","score":0.7422710061073303},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5382912158966064},{"id":"https://openalex.org/keywords/correspondence-analysis","display_name":"Correspondence analysis","score":0.5126911401748657},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5015771389007568},{"id":"https://openalex.org/keywords/goods-and-services","display_name":"Goods and services","score":0.4771387279033661},{"id":"https://openalex.org/keywords/type-of-service","display_name":"Type of service","score":0.4511392414569855},{"id":"https://openalex.org/keywords/variance","display_name":"Variance (accounting)","score":0.42052245140075684},{"id":"https://openalex.org/keywords/services-computing","display_name":"Services computing","score":0.41285771131515503},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.39400535821914673},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.36695367097854614},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.24969106912612915},{"id":"https://openalex.org/keywords/web-service","display_name":"Web service","score":0.18261617422103882}],"concepts":[{"id":"https://openalex.org/C2776640315","wikidata":"https://www.wikidata.org/wiki/Q7315941","display_name":"Respondent","level":2,"score":0.7422710061073303},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5382912158966064},{"id":"https://openalex.org/C148298330","wikidata":"https://www.wikidata.org/wiki/Q1784754","display_name":"Correspondence analysis","level":2,"score":0.5126911401748657},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5015771389007568},{"id":"https://openalex.org/C187452473","wikidata":"https://www.wikidata.org/wiki/Q2897903","display_name":"Goods and services","level":2,"score":0.4771387279033661},{"id":"https://openalex.org/C159091166","wikidata":"https://www.wikidata.org/wiki/Q2635669","display_name":"Type of service","level":3,"score":0.4511392414569855},{"id":"https://openalex.org/C196083921","wikidata":"https://www.wikidata.org/wiki/Q7915758","display_name":"Variance (accounting)","level":2,"score":0.42052245140075684},{"id":"https://openalex.org/C542858634","wikidata":"https://www.wikidata.org/wiki/Q7455845","display_name":"Services computing","level":3,"score":0.41285771131515503},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.39400535821914673},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.36695367097854614},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.24969106912612915},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.18261617422103882},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C34447519","wikidata":"https://www.wikidata.org/wiki/Q179522","display_name":"Market economy","level":1,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/s1567-4223(02)00018-2","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s1567-4223(02)00018-2","pdf_url":null,"source":{"id":"https://openalex.org/S187709482","display_name":"Electronic Commerce Research and Applications","issn_l":"1567-4223","issn":["1567-4223","1873-7846"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research and Applications","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4099999964237213,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W26097324","https://openalex.org/W1567853885","https://openalex.org/W1830154336","https://openalex.org/W1977083732","https://openalex.org/W1997470043","https://openalex.org/W2019224865","https://openalex.org/W2028839466","https://openalex.org/W2031830754","https://openalex.org/W2053559704","https://openalex.org/W2058863028","https://openalex.org/W2073913939","https://openalex.org/W2094081018","https://openalex.org/W2169789485","https://openalex.org/W2213550817","https://openalex.org/W2318894238","https://openalex.org/W3121887461","https://openalex.org/W4249807929","https://openalex.org/W6601053281"],"related_works":["https://openalex.org/W2558322854","https://openalex.org/W1967170474","https://openalex.org/W4386164500","https://openalex.org/W1644951373","https://openalex.org/W2460843823","https://openalex.org/W1896887671","https://openalex.org/W3122014965","https://openalex.org/W2076045540","https://openalex.org/W1608700499","https://openalex.org/W2223643177"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}