{"id":"https://openalex.org/W2120220607","doi":"https://doi.org/10.1016/s0963-8687(99)00018-9","title":"Drivers and tracers of business process changes","display_name":"Drivers and tracers of business process changes","publication_year":1999,"publication_date":"1999-06-01","ids":{"openalex":"https://openalex.org/W2120220607","doi":"https://doi.org/10.1016/s0963-8687(99)00018-9","mag":"2120220607"},"language":"en","primary_location":{"id":"doi:10.1016/s0963-8687(99)00018-9","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0963-8687(99)00018-9","pdf_url":null,"source":{"id":"https://openalex.org/S6144335","display_name":"The Journal of Strategic Information Systems","issn_l":"0963-8687","issn":["0963-8687","1873-1198"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Journal of Strategic Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075960120","display_name":"Johanna Kallio","orcid":"https://orcid.org/0000-0002-1041-4536"},"institutions":[{"id":"https://openalex.org/I9927081","display_name":"Aalto University","ror":"https://ror.org/020hwjq30","country_code":"FI","type":"education","lineage":["https://openalex.org/I9927081"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"J Kallio","raw_affiliation_strings":["Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland"],"affiliations":[{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","institution_ids":[]},{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland","institution_ids":["https://openalex.org/I9927081"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057456693","display_name":"Timo Saarinen","orcid":"https://orcid.org/0000-0003-3125-2043"},"institutions":[{"id":"https://openalex.org/I9927081","display_name":"Aalto University","ror":"https://ror.org/020hwjq30","country_code":"FI","type":"education","lineage":["https://openalex.org/I9927081"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"T Saarinen","raw_affiliation_strings":["Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland"],"affiliations":[{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","institution_ids":[]},{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland","institution_ids":["https://openalex.org/I9927081"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113531896","display_name":"Seppo Salo","orcid":null},"institutions":[{"id":"https://openalex.org/I9927081","display_name":"Aalto University","ror":"https://ror.org/020hwjq30","country_code":"FI","type":"education","lineage":["https://openalex.org/I9927081"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"S Salo","raw_affiliation_strings":["Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland"],"affiliations":[{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","institution_ids":[]},{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland","institution_ids":["https://openalex.org/I9927081"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034125542","display_name":"Markku Tinnil\u00e4","orcid":null},"institutions":[{"id":"https://openalex.org/I9927081","display_name":"Aalto University","ror":"https://ror.org/020hwjq30","country_code":"FI","type":"education","lineage":["https://openalex.org/I9927081"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"M Tinnil\u00e4","raw_affiliation_strings":["Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland"],"affiliations":[{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","institution_ids":[]},{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland","institution_ids":["https://openalex.org/I9927081"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5049902741","display_name":"A.P.J. Veps\u00e4l\u00e4inen","orcid":null},"institutions":[{"id":"https://openalex.org/I9927081","display_name":"Aalto University","ror":"https://ror.org/020hwjq30","country_code":"FI","type":"education","lineage":["https://openalex.org/I9927081"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"A.P.J Veps\u00e4l\u00e4inen","raw_affiliation_strings":["Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland"],"affiliations":[{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14-16, FIN-00100 Helsinki, Finland","institution_ids":[]},{"raw_affiliation_string":"Helsinki School of Economics, Runeberginkatu 14\u201316, FIN\u201000100 Helsinki, Finland","institution_ids":["https://openalex.org/I9927081"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5075960120"],"corresponding_institution_ids":["https://openalex.org/I9927081"],"apc_list":{"value":4180,"currency":"USD","value_usd":4180},"apc_paid":null,"fwci":2.8144,"has_fulltext":false,"cited_by_count":42,"citation_normalized_percentile":{"value":0.9065478,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"8","issue":"2","first_page":"125","last_page":"142"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.9818999767303467,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9764000177383423,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.9563652276992798},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.7034933567047119},{"id":"https://openalex.org/keywords/restructuring","display_name":"Restructuring","score":0.6544870138168335},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.644372820854187},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.6288477778434753},{"id":"https://openalex.org/keywords/inefficiency","display_name":"Inefficiency","score":0.6190699338912964},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5064519643783569},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.4304021894931793},{"id":"https://openalex.org/keywords/consistency","display_name":"Consistency (knowledge bases)","score":0.42398151755332947},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2826877236366272},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.23552370071411133},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.14249059557914734},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.09648901224136353},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.0730305016040802}],"concepts":[{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.9563652276992798},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.7034933567047119},{"id":"https://openalex.org/C45237549","wikidata":"https://www.wikidata.org/wiki/Q1376796","display_name":"Restructuring","level":2,"score":0.6544870138168335},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.644372820854187},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.6288477778434753},{"id":"https://openalex.org/C2778869765","wikidata":"https://www.wikidata.org/wiki/Q6028363","display_name":"Inefficiency","level":2,"score":0.6190699338912964},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5064519643783569},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.4304021894931793},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.42398151755332947},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2826877236366272},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.23552370071411133},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.14249059557914734},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.09648901224136353},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0730305016040802},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/s0963-8687(99)00018-9","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0963-8687(99)00018-9","pdf_url":null,"source":{"id":"https://openalex.org/S6144335","display_name":"The Journal of Strategic Information Systems","issn_l":"0963-8687","issn":["0963-8687","1873-1198"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Journal of Strategic Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5899999737739563}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":39,"referenced_works":["https://openalex.org/W1998534","https://openalex.org/W5967781","https://openalex.org/W101223594","https://openalex.org/W115598873","https://openalex.org/W142308864","https://openalex.org/W1483332259","https://openalex.org/W1487478267","https://openalex.org/W1569830162","https://openalex.org/W1573784982","https://openalex.org/W1592125688","https://openalex.org/W1600960853","https://openalex.org/W1602519790","https://openalex.org/W1605701154","https://openalex.org/W1972456803","https://openalex.org/W1982656079","https://openalex.org/W2027599731","https://openalex.org/W2044557083","https://openalex.org/W2056149113","https://openalex.org/W2075486356","https://openalex.org/W2078196536","https://openalex.org/W2089075470","https://openalex.org/W2091842136","https://openalex.org/W2133806028","https://openalex.org/W2327546171","https://openalex.org/W2413478688","https://openalex.org/W2414594539","https://openalex.org/W2466212549","https://openalex.org/W2612357663","https://openalex.org/W2940126405","https://openalex.org/W3146494689","https://openalex.org/W4254323599","https://openalex.org/W6600077739","https://openalex.org/W6600241672","https://openalex.org/W6604138532","https://openalex.org/W6634190360","https://openalex.org/W6635661499","https://openalex.org/W6636191457","https://openalex.org/W6664392486","https://openalex.org/W7014818992"],"related_works":["https://openalex.org/W1920294219","https://openalex.org/W3122531616","https://openalex.org/W2063917410","https://openalex.org/W2089732416","https://openalex.org/W3118996128","https://openalex.org/W2382527714","https://openalex.org/W3098795692","https://openalex.org/W1598808617","https://openalex.org/W2569975384","https://openalex.org/W2770220251"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2016,"cited_by_count":4},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":2}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}