{"id":"https://openalex.org/W1979660882","doi":"https://doi.org/10.1016/s0963-8687(02)00017-3","title":"Institution-based trust in interorganizational exchange relationships: the role of online B2B marketplaces on trust formation","display_name":"Institution-based trust in interorganizational exchange relationships: the role of online B2B marketplaces on trust formation","publication_year":2002,"publication_date":"2002-12-01","ids":{"openalex":"https://openalex.org/W1979660882","doi":"https://doi.org/10.1016/s0963-8687(02)00017-3","mag":"1979660882"},"language":"en","primary_location":{"id":"doi:10.1016/s0963-8687(02)00017-3","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0963-8687(02)00017-3","pdf_url":null,"source":{"id":"https://openalex.org/S6144335","display_name":"The Journal of Strategic Information Systems","issn_l":"0963-8687","issn":["0963-8687","1873-1198"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Journal of Strategic Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008496192","display_name":"Paul A. Pavlou","orcid":"https://orcid.org/0000-0002-8830-5727"},"institutions":[{"id":"https://openalex.org/I1174212","display_name":"University of Southern California","ror":"https://ror.org/03taz7m60","country_code":"US","type":"education","lineage":["https://openalex.org/I1174212"]},{"id":"https://openalex.org/I44461941","display_name":"University of Houston","ror":"https://ror.org/048sx0r50","country_code":"US","type":"education","lineage":["https://openalex.org/I44461941"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Paul A Pavlou","raw_affiliation_strings":["Marshall School of Business, University of Southern California, 3740 McClintock Avenue, BRI 401M, Los Angeles, CA 90012, USA","University of Houston, C. T. Bauer College of Business"],"affiliations":[{"raw_affiliation_string":"Marshall School of Business, University of Southern California, 3740 McClintock Avenue, BRI 401M, Los Angeles, CA 90012, USA","institution_ids":["https://openalex.org/I1174212"]},{"raw_affiliation_string":"University of Houston, C. T. Bauer College of Business","institution_ids":["https://openalex.org/I44461941"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5008496192"],"corresponding_institution_ids":["https://openalex.org/I1174212","https://openalex.org/I44461941"],"apc_list":{"value":4180,"currency":"USD","value_usd":4180},"apc_paid":null,"fwci":5.2663,"has_fulltext":false,"cited_by_count":90,"citation_normalized_percentile":{"value":0.95742262,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"11","issue":"3-4","first_page":"215","last_page":"243"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/institution","display_name":"Institution","score":0.7803244590759277},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.679740309715271},{"id":"https://openalex.org/keywords/database-transaction","display_name":"Database transaction","score":0.5987024307250977},{"id":"https://openalex.org/keywords/credibility","display_name":"Credibility","score":0.593776285648346},{"id":"https://openalex.org/keywords/trustworthiness","display_name":"Trustworthiness","score":0.5465883016586304},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"Social exchange theory","score":0.4716224670410156},{"id":"https://openalex.org/keywords/accreditation","display_name":"Accreditation","score":0.4700687527656555},{"id":"https://openalex.org/keywords/transaction-cost","display_name":"Transaction cost","score":0.42205119132995605},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3689097762107849},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.33214348554611206},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.2051958441734314},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.16864433884620667},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.13145074248313904},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.11779782176017761},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.11589345335960388}],"concepts":[{"id":"https://openalex.org/C2780510313","wikidata":"https://www.wikidata.org/wiki/Q178706","display_name":"Institution","level":2,"score":0.7803244590759277},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.679740309715271},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.5987024307250977},{"id":"https://openalex.org/C2780224610","wikidata":"https://www.wikidata.org/wiki/Q1530061","display_name":"Credibility","level":2,"score":0.593776285648346},{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.5465883016586304},{"id":"https://openalex.org/C172256602","wikidata":"https://www.wikidata.org/wiki/Q780716","display_name":"Social exchange theory","level":2,"score":0.4716224670410156},{"id":"https://openalex.org/C61521584","wikidata":"https://www.wikidata.org/wiki/Q705899","display_name":"Accreditation","level":2,"score":0.4700687527656555},{"id":"https://openalex.org/C98965940","wikidata":"https://www.wikidata.org/wiki/Q877496","display_name":"Transaction cost","level":2,"score":0.42205119132995605},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3689097762107849},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.33214348554611206},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.2051958441734314},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.16864433884620667},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.13145074248313904},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11779782176017761},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11589345335960388},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/s0963-8687(02)00017-3","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0963-8687(02)00017-3","pdf_url":null,"source":{"id":"https://openalex.org/S6144335","display_name":"The Journal of Strategic Information Systems","issn_l":"0963-8687","issn":["0963-8687","1873-1198"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Journal of Strategic Information Systems","raw_type":"journal-article"},{"id":"mag:1979660882","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.4300000071525574,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":86,"referenced_works":["https://openalex.org/W570135252","https://openalex.org/W647450710","https://openalex.org/W1485901305","https://openalex.org/W1500109124","https://openalex.org/W1504129344","https://openalex.org/W1512483161","https://openalex.org/W1561570831","https://openalex.org/W1569122253","https://openalex.org/W1584583063","https://openalex.org/W1604380167","https://openalex.org/W1606795268","https://openalex.org/W1708393801","https://openalex.org/W1791587663","https://openalex.org/W1966565904","https://openalex.org/W1967614935","https://openalex.org/W1971440513","https://openalex.org/W1985109526","https://openalex.org/W1986023132","https://openalex.org/W1986401249","https://openalex.org/W1987710704","https://openalex.org/W1991670833","https://openalex.org/W1994213885","https://openalex.org/W2003770055","https://openalex.org/W2003825788","https://openalex.org/W2006765054","https://openalex.org/W2008519080","https://openalex.org/W2011896860","https://openalex.org/W2030483771","https://openalex.org/W2033671596","https://openalex.org/W2036389121","https://openalex.org/W2047575389","https://openalex.org/W2049362416","https://openalex.org/W2053015694","https://openalex.org/W2062663664","https://openalex.org/W2063190275","https://openalex.org/W2078989670","https://openalex.org/W2080838723","https://openalex.org/W2081016106","https://openalex.org/W2083045424","https://openalex.org/W2088891134","https://openalex.org/W2090936523","https://openalex.org/W2108183214","https://openalex.org/W2110612952","https://openalex.org/W2116808919","https://openalex.org/W2118502934","https://openalex.org/W2119955318","https://openalex.org/W2123473732","https://openalex.org/W2123534889","https://openalex.org/W2124013233","https://openalex.org/W2124687760","https://openalex.org/W2126513909","https://openalex.org/W2130660952","https://openalex.org/W2132159329","https://openalex.org/W2136850150","https://openalex.org/W2136863964","https://openalex.org/W2137247419","https://openalex.org/W2142175015","https://openalex.org/W2155225996","https://openalex.org/W2164206328","https://openalex.org/W2170430750","https://openalex.org/W2313992398","https://openalex.org/W2566856888","https://openalex.org/W2768557931","https://openalex.org/W2799121301","https://openalex.org/W3022339544","https://openalex.org/W3122705134","https://openalex.org/W3126094737","https://openalex.org/W3151297939","https://openalex.org/W4229566590","https://openalex.org/W4232742250","https://openalex.org/W4233763220","https://openalex.org/W4243031514","https://openalex.org/W4248240512","https://openalex.org/W4292811746","https://openalex.org/W6634202716","https://openalex.org/W6634955255","https://openalex.org/W6636059658","https://openalex.org/W6637333182","https://openalex.org/W6646485433","https://openalex.org/W6648192497","https://openalex.org/W6678381295","https://openalex.org/W6679841451","https://openalex.org/W6680313690","https://openalex.org/W6682944822","https://openalex.org/W6690028234","https://openalex.org/W6746013384"],"related_works":["https://openalex.org/W3123477036","https://openalex.org/W1574235309","https://openalex.org/W2142175015","https://openalex.org/W2110078189","https://openalex.org/W2123534889","https://openalex.org/W2118502934","https://openalex.org/W1492586516","https://openalex.org/W2768557931","https://openalex.org/W2166140580","https://openalex.org/W2030483771","https://openalex.org/W1491644571","https://openalex.org/W2170430750","https://openalex.org/W1994213885","https://openalex.org/W1791587663","https://openalex.org/W2130497361","https://openalex.org/W2799121301","https://openalex.org/W2130140239","https://openalex.org/W1487328841","https://openalex.org/W2020095399","https://openalex.org/W2035406065"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":7},{"year":2018,"cited_by_count":4},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":5}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2025-10-10T00:00:00"}
