{"id":"https://openalex.org/W2138502383","doi":"https://doi.org/10.1016/s0957-4174(03)00092-7","title":"Knowledge-based management support: an application to the IS change agent role problem","display_name":"Knowledge-based management support: an application to the IS change agent role problem","publication_year":2003,"publication_date":"2003-06-09","ids":{"openalex":"https://openalex.org/W2138502383","doi":"https://doi.org/10.1016/s0957-4174(03)00092-7","mag":"2138502383"},"language":"en","primary_location":{"id":"doi:10.1016/s0957-4174(03)00092-7","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0957-4174(03)00092-7","pdf_url":null,"source":{"id":"https://openalex.org/S13144211","display_name":"Expert Systems with Applications","issn_l":"0957-4174","issn":["0957-4174","1873-6793"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Expert Systems with Applications","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032945521","display_name":"Meral Binbasioglu","orcid":null},"institutions":[{"id":"https://openalex.org/I139290212","display_name":"Hofstra University","ror":"https://ror.org/03pm18j10","country_code":"US","type":"education","lineage":["https://openalex.org/I139290212"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Meral Binbasioglu","raw_affiliation_strings":["Department of Business Computer Information Systems Quantitative Methods, Frank G. Zarb School of Business, Hofstra University, 120 Weller Hall, Hempstead, NY 11550, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Computer Information Systems Quantitative Methods, Frank G. Zarb School of Business, Hofstra University, 120 Weller Hall, Hempstead, NY 11550, USA","institution_ids":["https://openalex.org/I139290212"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046184241","display_name":"Elaine R. Winston","orcid":null},"institutions":[{"id":"https://openalex.org/I139290212","display_name":"Hofstra University","ror":"https://ror.org/03pm18j10","country_code":"US","type":"education","lineage":["https://openalex.org/I139290212"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Elaine Winston","raw_affiliation_strings":["Department of Business Computer Information Systems Quantitative Methods, Frank G. Zarb School of Business, Hofstra University, 15 Weller Hall, Hempstead, NY 11550, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Computer Information Systems Quantitative Methods, Frank G. Zarb School of Business, Hofstra University, 15 Weller Hall, Hempstead, NY 11550, USA","institution_ids":["https://openalex.org/I139290212"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5032945521"],"corresponding_institution_ids":["https://openalex.org/I139290212"],"apc_list":{"value":3500,"currency":"USD","value_usd":3500},"apc_paid":null,"fwci":0.4239,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.72992143,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"25","issue":"4","first_page":"517","last_page":"532"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7774198055267334},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6083650588989258},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.5901445150375366},{"id":"https://openalex.org/keywords/change-management","display_name":"Change management (ITSM)","score":0.5561950206756592},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5406178832054138},{"id":"https://openalex.org/keywords/domain-knowledge","display_name":"Domain knowledge","score":0.4937373101711273},{"id":"https://openalex.org/keywords/representation","display_name":"Representation (politics)","score":0.4536029100418091},{"id":"https://openalex.org/keywords/interpretation","display_name":"Interpretation (philosophy)","score":0.44853052496910095},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.40342432260513306},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.336658775806427},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.325746089220047},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.12719270586967468}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7774198055267334},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6083650588989258},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.5901445150375366},{"id":"https://openalex.org/C123961466","wikidata":"https://www.wikidata.org/wiki/Q1061970","display_name":"Change management (ITSM)","level":3,"score":0.5561950206756592},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5406178832054138},{"id":"https://openalex.org/C207685749","wikidata":"https://www.wikidata.org/wiki/Q2088941","display_name":"Domain knowledge","level":2,"score":0.4937373101711273},{"id":"https://openalex.org/C2776359362","wikidata":"https://www.wikidata.org/wiki/Q2145286","display_name":"Representation (politics)","level":3,"score":0.4536029100418091},{"id":"https://openalex.org/C527412718","wikidata":"https://www.wikidata.org/wiki/Q855395","display_name":"Interpretation (philosophy)","level":2,"score":0.44853052496910095},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.40342432260513306},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.336658775806427},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.325746089220047},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.12719270586967468},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/s0957-4174(03)00092-7","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0957-4174(03)00092-7","pdf_url":null,"source":{"id":"https://openalex.org/S13144211","display_name":"Expert Systems with Applications","issn_l":"0957-4174","issn":["0957-4174","1873-6793"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Expert Systems with Applications","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":62,"referenced_works":["https://openalex.org/W74541848","https://openalex.org/W106966034","https://openalex.org/W169095047","https://openalex.org/W228919440","https://openalex.org/W612958776","https://openalex.org/W644855470","https://openalex.org/W658240380","https://openalex.org/W1508860800","https://openalex.org/W1527042114","https://openalex.org/W1530444713","https://openalex.org/W1535382512","https://openalex.org/W1542062290","https://openalex.org/W1544724616","https://openalex.org/W1549212964","https://openalex.org/W1563097765","https://openalex.org/W1566970641","https://openalex.org/W1567555513","https://openalex.org/W1690752540","https://openalex.org/W1918444149","https://openalex.org/W1963608591","https://openalex.org/W1990513740","https://openalex.org/W1990960405","https://openalex.org/W1993796586","https://openalex.org/W1999934289","https://openalex.org/W2007744541","https://openalex.org/W2026806022","https://openalex.org/W2030319141","https://openalex.org/W2035346816","https://openalex.org/W2037063287","https://openalex.org/W2039283193","https://openalex.org/W2042095182","https://openalex.org/W2050592507","https://openalex.org/W2068322856","https://openalex.org/W2076525385","https://openalex.org/W2087915944","https://openalex.org/W2095569611","https://openalex.org/W2133806028","https://openalex.org/W2137963603","https://openalex.org/W2140389187","https://openalex.org/W2141951329","https://openalex.org/W2154482020","https://openalex.org/W2175268987","https://openalex.org/W2312507558","https://openalex.org/W2559463615","https://openalex.org/W2611877902","https://openalex.org/W2738829670","https://openalex.org/W2915007872","https://openalex.org/W2973126770","https://openalex.org/W3123032176","https://openalex.org/W4230806689","https://openalex.org/W4300798396","https://openalex.org/W4376862038","https://openalex.org/W6602993726","https://openalex.org/W6604398805","https://openalex.org/W6631695131","https://openalex.org/W6637405227","https://openalex.org/W6659058693","https://openalex.org/W6661279744","https://openalex.org/W6678067405","https://openalex.org/W6857097402","https://openalex.org/W6857934756","https://openalex.org/W6857983224"],"related_works":["https://openalex.org/W4313320911","https://openalex.org/W4327743144","https://openalex.org/W2607424049","https://openalex.org/W4245077728","https://openalex.org/W4390922876","https://openalex.org/W3183204001","https://openalex.org/W1583422155","https://openalex.org/W3213252596","https://openalex.org/W1649619740","https://openalex.org/W1534006406"],"abstract_inverted_index":null,"counts_by_year":[{"year":2016,"cited_by_count":1}],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2025-10-10T00:00:00"}
