{"id":"https://openalex.org/W2029564746","doi":"https://doi.org/10.1016/s0950-5849(99)00054-3","title":"Software process and product improvement: an empirical assessment","display_name":"Software process and product improvement: an empirical assessment","publication_year":2000,"publication_date":"2000-01-01","ids":{"openalex":"https://openalex.org/W2029564746","doi":"https://doi.org/10.1016/s0950-5849(99)00054-3","mag":"2029564746"},"language":"en","primary_location":{"id":"doi:10.1016/s0950-5849(99)00054-3","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0950-5849(99)00054-3","pdf_url":null,"source":{"id":"https://openalex.org/S205010575","display_name":"Information and Software Technology","issn_l":"0950-5849","issn":["0950-5849","1873-6025"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Software Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5006935984","display_name":"Jean-Pierre Kuilboer","orcid":"https://orcid.org/0000-0003-3800-080X"},"institutions":[{"id":"https://openalex.org/I33434090","display_name":"University of Massachusetts Boston","ror":"https://ror.org/04ydmy275","country_code":"US","type":"education","lineage":["https://openalex.org/I33434090"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"J.P Kuilboer","raw_affiliation_strings":["University of Massachusetts, Management Science/Information Systems, 100 Morrissey Blvd., Boston, MA 02125, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Massachusetts, Management Science/Information Systems, 100 Morrissey Blvd., Boston, MA 02125, USA","institution_ids":["https://openalex.org/I33434090"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111923104","display_name":"Nasim Ashrafi","orcid":null},"institutions":[{"id":"https://openalex.org/I33434090","display_name":"University of Massachusetts Boston","ror":"https://ror.org/04ydmy275","country_code":"US","type":"education","lineage":["https://openalex.org/I33434090"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"N Ashrafi","raw_affiliation_strings":["University of Massachusetts, Management Science/Information Systems, 100 Morrissey Blvd., Boston, MA 02125, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Massachusetts, Management Science/Information Systems, 100 Morrissey Blvd., Boston, MA 02125, USA","institution_ids":["https://openalex.org/I33434090"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5111923104"],"corresponding_institution_ids":["https://openalex.org/I33434090"],"apc_list":{"value":3350,"currency":"USD","value_usd":3350},"apc_paid":null,"fwci":8.3564,"has_fulltext":false,"cited_by_count":76,"citation_normalized_percentile":{"value":0.97189169,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"42","issue":"1","first_page":"27","last_page":"34"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9883999824523926,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-quality","display_name":"Software quality","score":0.5682611465454102},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5361305475234985},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.4976816475391388},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4950096011161804},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4871375262737274},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4841090440750122},{"id":"https://openalex.org/keywords/quality-management","display_name":"Quality management","score":0.4611639380455017},{"id":"https://openalex.org/keywords/software-quality-control","display_name":"Software quality control","score":0.4562566876411438},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4091966152191162},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.32275819778442383},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3111874461174011},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.28425729274749756},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.17621099948883057},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.08573544025421143}],"concepts":[{"id":"https://openalex.org/C117447612","wikidata":"https://www.wikidata.org/wiki/Q1412670","display_name":"Software quality","level":4,"score":0.5682611465454102},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5361305475234985},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4976816475391388},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4950096011161804},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4871375262737274},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4841090440750122},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.4611639380455017},{"id":"https://openalex.org/C176035894","wikidata":"https://www.wikidata.org/wiki/Q7554350","display_name":"Software quality control","level":5,"score":0.4562566876411438},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4091966152191162},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.32275819778442383},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3111874461174011},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.28425729274749756},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.17621099948883057},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.08573544025421143},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C198783460","wikidata":"https://www.wikidata.org/wiki/Q629173","display_name":"Management system","level":2,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/s0950-5849(99)00054-3","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0950-5849(99)00054-3","pdf_url":null,"source":{"id":"https://openalex.org/S205010575","display_name":"Information and Software Technology","issn_l":"0950-5849","issn":["0950-5849","1873-6025"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Software Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.47999998927116394,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W82847325","https://openalex.org/W127121083","https://openalex.org/W1580492598","https://openalex.org/W1937896544","https://openalex.org/W1973015966","https://openalex.org/W1975987583","https://openalex.org/W2035699871","https://openalex.org/W2043531747","https://openalex.org/W2086045712","https://openalex.org/W2104134129"],"related_works":["https://openalex.org/W2549211027","https://openalex.org/W2011425538","https://openalex.org/W2070902631","https://openalex.org/W1489503135","https://openalex.org/W2184812271","https://openalex.org/W2105340075","https://openalex.org/W2117398427","https://openalex.org/W1580492598","https://openalex.org/W2990419466","https://openalex.org/W2116082492"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":10}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}