{"id":"https://openalex.org/W1976640078","doi":"https://doi.org/10.1016/s0950-5849(03)00032-6","title":"Communication issues in requirements elicitation: a content analysis of stakeholder experiences","display_name":"Communication issues in requirements elicitation: a content analysis of stakeholder experiences","publication_year":2003,"publication_date":"2003-04-23","ids":{"openalex":"https://openalex.org/W1976640078","doi":"https://doi.org/10.1016/s0950-5849(03)00032-6","mag":"1976640078"},"language":"en","primary_location":{"id":"doi:10.1016/s0950-5849(03)00032-6","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0950-5849(03)00032-6","pdf_url":null,"source":{"id":"https://openalex.org/S205010575","display_name":"Information and Software Technology","issn_l":"0950-5849","issn":["0950-5849","1873-6025"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Software Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031729361","display_name":"Jane Coughlan","orcid":null},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Jane Coughlan","raw_affiliation_strings":["Department of Information Systems and Computing, Brunel University, Uxbridge UB8 3PH, UK","Department of Information Systems & Computing, Brunel University, Uxbridge UB8 3PH, UK#TAB#"],"affiliations":[{"raw_affiliation_string":"Department of Information Systems and Computing, Brunel University, Uxbridge UB8 3PH, UK","institution_ids":["https://openalex.org/I59433898"]},{"raw_affiliation_string":"Department of Information Systems & Computing, Brunel University, Uxbridge UB8 3PH, UK#TAB#","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035415068","display_name":"Mark Lycett","orcid":"https://orcid.org/0000-0001-6290-8258"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mark Lycett","raw_affiliation_strings":["Department of Information Systems and Computing, Brunel University, Uxbridge UB8 3PH, UK","Department of Information Systems & Computing, Brunel University, Uxbridge UB8 3PH, UK#TAB#"],"affiliations":[{"raw_affiliation_string":"Department of Information Systems and Computing, Brunel University, Uxbridge UB8 3PH, UK","institution_ids":["https://openalex.org/I59433898"]},{"raw_affiliation_string":"Department of Information Systems & Computing, Brunel University, Uxbridge UB8 3PH, UK#TAB#","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013014704","display_name":"Robert D. Macredie","orcid":"https://orcid.org/0000-0001-5066-425X"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Robert D. Macredie","raw_affiliation_strings":["Department of Information Systems and Computing, Brunel University, Uxbridge UB8 3PH, UK","Department of Information Systems & Computing, Brunel University, Uxbridge UB8 3PH, UK#TAB#"],"affiliations":[{"raw_affiliation_string":"Department of Information Systems and Computing, Brunel University, Uxbridge UB8 3PH, UK","institution_ids":["https://openalex.org/I59433898"]},{"raw_affiliation_string":"Department of Information Systems & Computing, Brunel University, Uxbridge UB8 3PH, UK#TAB#","institution_ids":["https://openalex.org/I59433898"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5031729361"],"corresponding_institution_ids":["https://openalex.org/I59433898"],"apc_list":{"value":3350,"currency":"USD","value_usd":3350},"apc_paid":null,"fwci":7.9894,"has_fulltext":false,"cited_by_count":124,"citation_normalized_percentile":{"value":0.96948225,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"45","issue":"8","first_page":"525","last_page":"537"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/requirements-elicitation","display_name":"Requirements elicitation","score":0.8749611377716064},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.74555504322052},{"id":"https://openalex.org/keywords/presentation","display_name":"Presentation (obstetrics)","score":0.6228348612785339},{"id":"https://openalex.org/keywords/content-analysis","display_name":"Content analysis","score":0.5602150559425354},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.5567820072174072},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5417251586914062},{"id":"https://openalex.org/keywords/requirements-analysis","display_name":"Requirements analysis","score":0.5344001650810242},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5313929319381714},{"id":"https://openalex.org/keywords/stakeholder-analysis","display_name":"Stakeholder analysis","score":0.47623211145401},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.46019864082336426},{"id":"https://openalex.org/keywords/requirements-management","display_name":"Requirements management","score":0.41186076402664185},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.4090197682380676},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3246099650859833},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.30383649468421936},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.14792335033416748},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1293690800666809},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.09397420287132263},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.07787606120109558},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.07309696078300476}],"concepts":[{"id":"https://openalex.org/C45384764","wikidata":"https://www.wikidata.org/wiki/Q838667","display_name":"Requirements elicitation","level":4,"score":0.8749611377716064},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.74555504322052},{"id":"https://openalex.org/C2777601897","wikidata":"https://www.wikidata.org/wiki/Q3409113","display_name":"Presentation (obstetrics)","level":2,"score":0.6228348612785339},{"id":"https://openalex.org/C162446236","wikidata":"https://www.wikidata.org/wiki/Q653137","display_name":"Content analysis","level":2,"score":0.5602150559425354},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.5567820072174072},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5417251586914062},{"id":"https://openalex.org/C59488412","wikidata":"https://www.wikidata.org/wiki/Q187147","display_name":"Requirements analysis","level":3,"score":0.5344001650810242},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5313929319381714},{"id":"https://openalex.org/C195813598","wikidata":"https://www.wikidata.org/wiki/Q474460","display_name":"Stakeholder analysis","level":3,"score":0.47623211145401},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.46019864082336426},{"id":"https://openalex.org/C173577280","wikidata":"https://www.wikidata.org/wiki/Q530038","display_name":"Requirements management","level":4,"score":0.41186076402664185},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.4090197682380676},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3246099650859833},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.30383649468421936},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.14792335033416748},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1293690800666809},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.09397420287132263},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.07787606120109558},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.07309696078300476},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0},{"id":"https://openalex.org/C126838900","wikidata":"https://www.wikidata.org/wiki/Q77604","display_name":"Radiology","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1016/s0950-5849(03)00032-6","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0950-5849(03)00032-6","pdf_url":null,"source":{"id":"https://openalex.org/S205010575","display_name":"Information and Software Technology","issn_l":"0950-5849","issn":["0950-5849","1873-6025"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information and Software Technology","raw_type":"journal-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.425.2589","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.425.2589","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://bura.brunel.ac.uk/bitstream/2438/396/1/IST_MS-02-23_post-review copy.pdf","raw_type":"text"},{"id":"pmh:oai:bura.brunel.ac.uk:2438/396","is_oa":false,"landing_page_url":"http://bura.brunel.ac.uk/handle/2438/396","pdf_url":null,"source":{"id":"https://openalex.org/S4306401473","display_name":"Brunel University Research Archive (BURA) (Brunel University London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I59433898","host_organization_name":"Brunel University of London","host_organization_lineage":["https://openalex.org/I59433898"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Research Paper"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":65,"referenced_works":["https://openalex.org/W57480564","https://openalex.org/W159520245","https://openalex.org/W159710564","https://openalex.org/W254831375","https://openalex.org/W582433670","https://openalex.org/W1518030595","https://openalex.org/W1565750339","https://openalex.org/W1566585837","https://openalex.org/W1569681650","https://openalex.org/W1576460547","https://openalex.org/W1600005857","https://openalex.org/W1939220059","https://openalex.org/W1957789923","https://openalex.org/W1964892202","https://openalex.org/W1971540953","https://openalex.org/W1972441363","https://openalex.org/W1984160899","https://openalex.org/W1986856186","https://openalex.org/W1996347238","https://openalex.org/W1997206814","https://openalex.org/W1998138488","https://openalex.org/W2008573763","https://openalex.org/W2016762381","https://openalex.org/W2024648170","https://openalex.org/W2027320617","https://openalex.org/W2030015573","https://openalex.org/W2044586337","https://openalex.org/W2045571829","https://openalex.org/W2058638038","https://openalex.org/W2060925781","https://openalex.org/W2066173647","https://openalex.org/W2066176579","https://openalex.org/W2069424946","https://openalex.org/W2071630918","https://openalex.org/W2076722567","https://openalex.org/W2077494769","https://openalex.org/W2080827798","https://openalex.org/W2083990785","https://openalex.org/W2084724102","https://openalex.org/W2089831777","https://openalex.org/W2105188306","https://openalex.org/W2109747464","https://openalex.org/W2114582155","https://openalex.org/W2120575502","https://openalex.org/W2124405605","https://openalex.org/W2124890572","https://openalex.org/W2129608072","https://openalex.org/W2133608020","https://openalex.org/W2145960294","https://openalex.org/W2151562461","https://openalex.org/W2153222072","https://openalex.org/W2160560659","https://openalex.org/W2163356506","https://openalex.org/W2164577874","https://openalex.org/W2166372176","https://openalex.org/W2903037620","https://openalex.org/W3021916629","https://openalex.org/W3144127399","https://openalex.org/W4213152771","https://openalex.org/W4237806842","https://openalex.org/W4300074953","https://openalex.org/W6606517848","https://openalex.org/W6633902816","https://openalex.org/W6652560280","https://openalex.org/W6757083970"],"related_works":["https://openalex.org/W2472769502","https://openalex.org/W1606914611","https://openalex.org/W2238632658","https://openalex.org/W2242308721","https://openalex.org/W3143558183","https://openalex.org/W1617997706","https://openalex.org/W4254568495","https://openalex.org/W2181998829","https://openalex.org/W2040616550","https://openalex.org/W142054160"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":3},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":16},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":16},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":9},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":11}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}