{"id":"https://openalex.org/W2155940770","doi":"https://doi.org/10.1016/s0268-4012(01)00049-4","title":"Virtual factory and relationship marketing\u2014a case study of a Taiwan semiconductor manufacturing company","display_name":"Virtual factory and relationship marketing\u2014a case study of a Taiwan semiconductor manufacturing company","publication_year":2002,"publication_date":"2002-04-01","ids":{"openalex":"https://openalex.org/W2155940770","doi":"https://doi.org/10.1016/s0268-4012(01)00049-4","mag":"2155940770"},"language":"en","primary_location":{"id":"doi:10.1016/s0268-4012(01)00049-4","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0268-4012(01)00049-4","pdf_url":null,"source":{"id":"https://openalex.org/S189354248","display_name":"International Journal of Information Management","issn_l":"0268-4012","issn":["0268-4012","1873-4707"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5042689028","display_name":"Yi\u2010Ching Hsieh","orcid":null},"institutions":[{"id":"https://openalex.org/I185940356","display_name":"Soochow University","ror":"https://ror.org/05kvm7n82","country_code":"TW","type":"education","lineage":["https://openalex.org/I185940356"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Yi-Ching Hsieh","raw_affiliation_strings":["Department of Business Administration, Soochow University, 56, Sec.1, Kwei-Yang Street, Taipei, Taiwan, ROC"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, Soochow University, 56, Sec.1, Kwei-Yang Street, Taipei, Taiwan, ROC","institution_ids":["https://openalex.org/I185940356"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053162131","display_name":"Neng\u2010Pai Lin","orcid":null},"institutions":[{"id":"https://openalex.org/I16733864","display_name":"National Taiwan University","ror":"https://ror.org/05bqach95","country_code":"TW","type":"education","lineage":["https://openalex.org/I16733864"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Neng-Pai Lin","raw_affiliation_strings":["Department of Business Administration, National Taiwan University, 50, Lane 144, Sec. 4, Keelung Road, Taipei, Taiwan, ROC"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Taiwan University, 50, Lane 144, Sec. 4, Keelung Road, Taipei, Taiwan, ROC","institution_ids":["https://openalex.org/I16733864"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5053588316","display_name":"Hung-Chang Chiu","orcid":null},"institutions":[{"id":"https://openalex.org/I192703390","display_name":"Ming Chuan University","ror":"https://ror.org/02pgvzy25","country_code":"TW","type":"education","lineage":["https://openalex.org/I192703390"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Hung-Chang Chiu","raw_affiliation_strings":["Department of International Business, Ming Chuan University, 250, Sec.5, Chung-Shan North Road, Taipei, Taiwan, ROC"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of International Business, Ming Chuan University, 250, Sec.5, Chung-Shan North Road, Taipei, Taiwan, ROC","institution_ids":["https://openalex.org/I192703390"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5042689028"],"corresponding_institution_ids":["https://openalex.org/I185940356"],"apc_list":{"value":2740,"currency":"USD","value_usd":2740},"apc_paid":null,"fwci":5.7288,"has_fulltext":false,"cited_by_count":44,"citation_normalized_percentile":{"value":0.95712444,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"22","issue":"2","first_page":"109","last_page":"126"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12594","display_name":"Collaboration in agile enterprises","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12594","display_name":"Collaboration in agile enterprises","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9731000065803528,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9488999843597412,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/factory","display_name":"Factory (object-oriented programming)","score":0.7749924063682556},{"id":"https://openalex.org/keywords/semiconductor-device-fabrication","display_name":"Semiconductor device fabrication","score":0.6419098377227783},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5804324150085449},{"id":"https://openalex.org/keywords/alliance","display_name":"Alliance","score":0.5799861550331116},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5137206315994263},{"id":"https://openalex.org/keywords/competition","display_name":"Competition (biology)","score":0.47753727436065674},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4688967764377594},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4672735929489136},{"id":"https://openalex.org/keywords/manufacturing-engineering","display_name":"Manufacturing engineering","score":0.45046231150627136},{"id":"https://openalex.org/keywords/manufacturing","display_name":"Manufacturing","score":0.4263209104537964},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3446534276008606},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.34326326847076416},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.30320143699645996},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.29919177293777466},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.15607348084449768},{"id":"https://openalex.org/keywords/electrical-engineering","display_name":"Electrical engineering","score":0.08222955465316772}],"concepts":[{"id":"https://openalex.org/C40149104","wikidata":"https://www.wikidata.org/wiki/Q5620977","display_name":"Factory (object-oriented programming)","level":2,"score":0.7749924063682556},{"id":"https://openalex.org/C66018809","wikidata":"https://www.wikidata.org/wiki/Q1570432","display_name":"Semiconductor device fabrication","level":3,"score":0.6419098377227783},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5804324150085449},{"id":"https://openalex.org/C2778431023","wikidata":"https://www.wikidata.org/wiki/Q878249","display_name":"Alliance","level":2,"score":0.5799861550331116},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5137206315994263},{"id":"https://openalex.org/C91306197","wikidata":"https://www.wikidata.org/wiki/Q45767","display_name":"Competition (biology)","level":2,"score":0.47753727436065674},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4688967764377594},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4672735929489136},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.45046231150627136},{"id":"https://openalex.org/C175700187","wikidata":"https://www.wikidata.org/wiki/Q187939","display_name":"Manufacturing","level":2,"score":0.4263209104537964},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3446534276008606},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.34326326847076416},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.30320143699645996},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29919177293777466},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.15607348084449768},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.08222955465316772},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C160671074","wikidata":"https://www.wikidata.org/wiki/Q267131","display_name":"Wafer","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1016/s0268-4012(01)00049-4","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0268-4012(01)00049-4","pdf_url":null,"source":{"id":"https://openalex.org/S189354248","display_name":"International Journal of Information Management","issn_l":"0268-4012","issn":["0268-4012","1873-4707"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Information Management","raw_type":"journal-article"},{"id":"pmh:oai:140.112.114.62:246246/161298","is_oa":false,"landing_page_url":"http://ntur.lib.ntu.edu.tw//handle/246246/161298","pdf_url":null,"source":{"id":"https://openalex.org/S4306402491","display_name":"NTUR (\u81fa\u7063\u6a5f\u69cb\u5178\u85cf)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I16733864","host_organization_name":"National Taiwan University","host_organization_lineage":["https://openalex.org/I16733864"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"},{"id":"pmh:oai:140.112.114.62:246246/226806","is_oa":false,"landing_page_url":"http://ntur.lib.ntu.edu.tw//handle/246246/226806","pdf_url":null,"source":{"id":"https://openalex.org/S4306402491","display_name":"NTUR (\u81fa\u7063\u6a5f\u69cb\u5178\u85cf)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I16733864","host_organization_name":"National Taiwan University","host_organization_lineage":["https://openalex.org/I16733864"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":111,"referenced_works":["https://openalex.org/W46791928","https://openalex.org/W96875295","https://openalex.org/W263780676","https://openalex.org/W580686432","https://openalex.org/W1496973567","https://openalex.org/W1507844706","https://openalex.org/W1522581641","https://openalex.org/W1538755893","https://openalex.org/W1553223579","https://openalex.org/W1556580640","https://openalex.org/W1579969550","https://openalex.org/W1590419098","https://openalex.org/W1603712754","https://openalex.org/W1860356718","https://openalex.org/W1897409539","https://openalex.org/W1964575655","https://openalex.org/W1966174363","https://openalex.org/W1967856994","https://openalex.org/W1971590640","https://openalex.org/W1980811732","https://openalex.org/W1985875414","https://openalex.org/W1985931376","https://openalex.org/W1985973445","https://openalex.org/W1986736007","https://openalex.org/W1988812587","https://openalex.org/W1992299448","https://openalex.org/W1993380870","https://openalex.org/W1998037912","https://openalex.org/W1998481879","https://openalex.org/W2000946059","https://openalex.org/W2003310503","https://openalex.org/W2003770055","https://openalex.org/W2005116324","https://openalex.org/W2005278879","https://openalex.org/W2005717660","https://openalex.org/W2013085642","https://openalex.org/W2017790650","https://openalex.org/W2021895867","https://openalex.org/W2021927711","https://openalex.org/W2024202095","https://openalex.org/W2030483771","https://openalex.org/W2032881410","https://openalex.org/W2034893104","https://openalex.org/W2039452917","https://openalex.org/W2042301164","https://openalex.org/W2049406785","https://openalex.org/W2049949638","https://openalex.org/W2051931048","https://openalex.org/W2053559704","https://openalex.org/W2056884333","https://openalex.org/W2058829470","https://openalex.org/W2061977616","https://openalex.org/W2062497887","https://openalex.org/W2063429826","https://openalex.org/W2065215153","https://openalex.org/W2071505436","https://openalex.org/W2073287502","https://openalex.org/W2081155017","https://openalex.org/W2090266480","https://openalex.org/W2101946146","https://openalex.org/W2102097552","https://openalex.org/W2112749491","https://openalex.org/W2124328952","https://openalex.org/W2137247419","https://openalex.org/W2140761431","https://openalex.org/W2141951329","https://openalex.org/W2148219776","https://openalex.org/W2148575637","https://openalex.org/W2154004755","https://openalex.org/W2164036497","https://openalex.org/W2165871262","https://openalex.org/W2171805425","https://openalex.org/W2178030295","https://openalex.org/W2179517840","https://openalex.org/W2235659360","https://openalex.org/W2295656366","https://openalex.org/W2312779444","https://openalex.org/W2313992398","https://openalex.org/W2317549915","https://openalex.org/W2318811925","https://openalex.org/W2323795117","https://openalex.org/W2408198878","https://openalex.org/W2727953565","https://openalex.org/W3022479487","https://openalex.org/W3120968553","https://openalex.org/W3124536214","https://openalex.org/W3124940603","https://openalex.org/W3126732555","https://openalex.org/W3149395617","https://openalex.org/W4214702734","https://openalex.org/W4238892533","https://openalex.org/W4240733905","https://openalex.org/W4241234180","https://openalex.org/W4243031514","https://openalex.org/W4244010628","https://openalex.org/W4248240512","https://openalex.org/W4249102779","https://openalex.org/W4249830321","https://openalex.org/W4250668672","https://openalex.org/W4252017256","https://openalex.org/W4253217723","https://openalex.org/W4285719527","https://openalex.org/W6603905498","https://openalex.org/W6629803009","https://openalex.org/W6631368699","https://openalex.org/W6633105684","https://openalex.org/W6633283340","https://openalex.org/W6639471568","https://openalex.org/W6675281529","https://openalex.org/W6713879976","https://openalex.org/W6881382945"],"related_works":["https://openalex.org/W2358759160","https://openalex.org/W2355891271","https://openalex.org/W2076199322","https://openalex.org/W2367857902","https://openalex.org/W2246376765","https://openalex.org/W2047740963","https://openalex.org/W2386403498","https://openalex.org/W2155940770","https://openalex.org/W1849344883","https://openalex.org/W2090679052"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":4},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":3}],"updated_date":"2026-07-23T08:03:31.855105","created_date":"2025-10-10T00:00:00"}