{"id":"https://openalex.org/W2050050884","doi":"https://doi.org/10.1016/s0268-4012(00)00006-2","title":"Deliberate versus emergent strategies: a case study of information technology in the Post Office","display_name":"Deliberate versus emergent strategies: a case study of information technology in the Post Office","publication_year":2000,"publication_date":"2000-06-01","ids":{"openalex":"https://openalex.org/W2050050884","doi":"https://doi.org/10.1016/s0268-4012(00)00006-2","mag":"2050050884"},"language":"en","primary_location":{"id":"doi:10.1016/s0268-4012(00)00006-2","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0268-4012(00)00006-2","pdf_url":null,"source":{"id":"https://openalex.org/S189354248","display_name":"International Journal of Information Management","issn_l":"0268-4012","issn":["0268-4012","1873-4707"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5053541384","display_name":"Nerys Fuller\u2010Love","orcid":"https://orcid.org/0000-0002-5586-9331"},"institutions":[{"id":"https://openalex.org/I97429440","display_name":"University of Wales","ror":"https://ror.org/01se4f844","country_code":"GB","type":"education","lineage":["https://openalex.org/I97429440"]},{"id":"https://openalex.org/I16038530","display_name":"Aberystwyth University","ror":"https://ror.org/015m2p889","country_code":"GB","type":"education","lineage":["https://openalex.org/I16038530"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Nerys Fuller-Love","raw_affiliation_strings":["School of Management and Business, University of Wales, Aberystwyth, Dyfed, UK"],"affiliations":[{"raw_affiliation_string":"School of Management and Business, University of Wales, Aberystwyth, Dyfed, UK","institution_ids":["https://openalex.org/I16038530","https://openalex.org/I97429440"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103940667","display_name":"Joan Cooper","orcid":null},"institutions":[{"id":"https://openalex.org/I204824540","display_name":"University of Wollongong","ror":"https://ror.org/00jtmb277","country_code":"AU","type":"education","lineage":["https://openalex.org/I204824540"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Joan Cooper","raw_affiliation_strings":["School of Information Technology and Computer Science, Wollongong, NSW 2522, Australia","School of Information Technology and Computer Science, Wollongong, NSW 2522, Australia#TAB#"],"affiliations":[{"raw_affiliation_string":"School of Information Technology and Computer Science, Wollongong, NSW 2522, Australia","institution_ids":["https://openalex.org/I204824540"]},{"raw_affiliation_string":"School of Information Technology and Computer Science, Wollongong, NSW 2522, Australia#TAB#","institution_ids":["https://openalex.org/I204824540"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5053541384"],"corresponding_institution_ids":["https://openalex.org/I16038530","https://openalex.org/I97429440"],"apc_list":{"value":3150,"currency":"USD","value_usd":3150},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":27,"citation_normalized_percentile":{"value":0.29866493,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"20","issue":"3","first_page":"209","last_page":"223"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.8496000170707703,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.8496000170707703,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.8036999702453613,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.7541999816894531,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.676694393157959},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5742639899253845},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.552377462387085},{"id":"https://openalex.org/keywords/strategic-planning","display_name":"Strategic planning","score":0.546161413192749},{"id":"https://openalex.org/keywords/strategic-management","display_name":"Strategic management","score":0.5291792750358582},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5278936624526978},{"id":"https://openalex.org/keywords/technology-strategy","display_name":"Technology strategy","score":0.5127326250076294},{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.4924968183040619},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.44077906012535095},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.4157971739768982},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4153323173522949},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.33719778060913086},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.32804936170578003},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2693599462509155},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.21810629963874817},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.12489673495292664},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.12191301584243774}],"concepts":[{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.676694393157959},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5742639899253845},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.552377462387085},{"id":"https://openalex.org/C48243021","wikidata":"https://www.wikidata.org/wiki/Q932522","display_name":"Strategic planning","level":2,"score":0.546161413192749},{"id":"https://openalex.org/C86275758","wikidata":"https://www.wikidata.org/wiki/Q376657","display_name":"Strategic management","level":2,"score":0.5291792750358582},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5278936624526978},{"id":"https://openalex.org/C544072693","wikidata":"https://www.wikidata.org/wiki/Q6144385","display_name":"Technology strategy","level":3,"score":0.5127326250076294},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.4924968183040619},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.44077906012535095},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.4157971739768982},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4153323173522949},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.33719778060913086},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.32804936170578003},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2693599462509155},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.21810629963874817},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12489673495292664},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.12191301584243774},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/s0268-4012(00)00006-2","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0268-4012(00)00006-2","pdf_url":null,"source":{"id":"https://openalex.org/S189354248","display_name":"International Journal of Information Management","issn_l":"0268-4012","issn":["0268-4012","1873-4707"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Information Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W56218459","https://openalex.org/W1494468891","https://openalex.org/W1495838591","https://openalex.org/W1523042548","https://openalex.org/W1527311855","https://openalex.org/W1566172004","https://openalex.org/W1683645379","https://openalex.org/W1721956270","https://openalex.org/W1970891053","https://openalex.org/W2017848928","https://openalex.org/W2018415419","https://openalex.org/W2038631200","https://openalex.org/W2084869025","https://openalex.org/W2129076889","https://openalex.org/W4206171911","https://openalex.org/W4239095333","https://openalex.org/W6602276726","https://openalex.org/W6634024652"],"related_works":["https://openalex.org/W2011879944","https://openalex.org/W1973207094","https://openalex.org/W2023803030","https://openalex.org/W1578026423","https://openalex.org/W2019991840","https://openalex.org/W2972183905","https://openalex.org/W4200580424","https://openalex.org/W3202724429","https://openalex.org/W2761666018","https://openalex.org/W1533569109"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}