{"id":"https://openalex.org/W2013107018","doi":"https://doi.org/10.1016/s0167-9236(02)00132-x","title":"Breaking the rules: success and failure in groupware-supported business process reengineering","display_name":"Breaking the rules: success and failure in groupware-supported business process reengineering","publication_year":2003,"publication_date":"2003-05-12","ids":{"openalex":"https://openalex.org/W2013107018","doi":"https://doi.org/10.1016/s0167-9236(02)00132-x","mag":"2013107018"},"language":"en","primary_location":{"id":"doi:10.1016/s0167-9236(02)00132-x","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0167-9236(02)00132-x","pdf_url":null,"source":{"id":"https://openalex.org/S11479521","display_name":"Decision Support Systems","issn_l":"0167-9236","issn":["0167-9236","1873-5797"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Decision Support Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073216478","display_name":"Alan R. Dennis","orcid":"https://orcid.org/0000-0002-6439-6134"},"institutions":[{"id":"https://openalex.org/I4210119109","display_name":"Indiana University Bloomington","ror":"https://ror.org/02k40bc56","country_code":"US","type":"education","lineage":["https://openalex.org/I4210119109","https://openalex.org/I592451"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Alan R. Dennis","raw_affiliation_strings":["Accounting and Information Systems Department, Kelley School of Business, Indiana University, Bloomington, IN 47405, USA","Accounting and Information Systems Department, Kelley School of Business, Indiana University, Bloomington, IN"],"affiliations":[{"raw_affiliation_string":"Accounting and Information Systems Department, Kelley School of Business, Indiana University, Bloomington, IN 47405, USA","institution_ids":["https://openalex.org/I4210119109"]},{"raw_affiliation_string":"Accounting and Information Systems Department, Kelley School of Business, Indiana University, Bloomington, IN","institution_ids":["https://openalex.org/I4210119109"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048057746","display_name":"Traci Carte","orcid":"https://orcid.org/0000-0001-9609-1397"},"institutions":[{"id":"https://openalex.org/I8692664","display_name":"University of Oklahoma","ror":"https://ror.org/02aqsxs83","country_code":"US","type":"education","lineage":["https://openalex.org/I8692664"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Traci A. Carte","raw_affiliation_strings":["Division of MIS, Michael F. Price College of Business, University of Oklahoma, Oklahoma City, OK, USA","Division of MIA, Michael F. Price College of Business, University of Oklahoma, Oklahoma City, OK#TAB#"],"affiliations":[{"raw_affiliation_string":"Division of MIS, Michael F. Price College of Business, University of Oklahoma, Oklahoma City, OK, USA","institution_ids":["https://openalex.org/I8692664"]},{"raw_affiliation_string":"Division of MIA, Michael F. Price College of Business, University of Oklahoma, Oklahoma City, OK#TAB#","institution_ids":["https://openalex.org/I8692664"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5007188746","display_name":"Gigi G. Kelly","orcid":null},"institutions":[{"id":"https://openalex.org/I267592682","display_name":"Williams (United States)","ror":"https://ror.org/007zhvp17","country_code":"US","type":"company","lineage":["https://openalex.org/I267592682"]},{"id":"https://openalex.org/I16285277","display_name":"William & Mary","ror":"https://ror.org/03hsf0573","country_code":"US","type":"education","lineage":["https://openalex.org/I16285277"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gigi G. Kelly","raw_affiliation_strings":["School of Business Administration, College of William and Mary, Williamsburg, VA, USA","School of Business Administration, College of William and Mary, Williamsburgh, VA"],"affiliations":[{"raw_affiliation_string":"School of Business Administration, College of William and Mary, Williamsburg, VA, USA","institution_ids":["https://openalex.org/I16285277","https://openalex.org/I267592682"]},{"raw_affiliation_string":"School of Business Administration, College of William and Mary, Williamsburgh, VA","institution_ids":["https://openalex.org/I16285277"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5073216478"],"corresponding_institution_ids":["https://openalex.org/I4210119109"],"apc_list":{"value":3280,"currency":"USD","value_usd":3280},"apc_paid":null,"fwci":4.6733,"has_fulltext":false,"cited_by_count":114,"citation_normalized_percentile":{"value":0.94195345,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"36","issue":"1","first_page":"31","last_page":"47"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9922000169754028,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9857000112533569,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.975860595703125},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.7419707775115967},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.6193035840988159},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6138104796409607},{"id":"https://openalex.org/keywords/collaborative-software","display_name":"Collaborative software","score":0.565233588218689},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5552718043327332},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5490425825119019},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.5191584825515747},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4037300944328308},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.23842081427574158},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19047006964683533},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.0815587043762207}],"concepts":[{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.975860595703125},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.7419707775115967},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.6193035840988159},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6138104796409607},{"id":"https://openalex.org/C554579003","wikidata":"https://www.wikidata.org/wiki/Q474157","display_name":"Collaborative software","level":2,"score":0.565233588218689},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5552718043327332},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5490425825119019},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.5191584825515747},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4037300944328308},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.23842081427574158},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19047006964683533},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0815587043762207},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/s0167-9236(02)00132-x","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0167-9236(02)00132-x","pdf_url":null,"source":{"id":"https://openalex.org/S11479521","display_name":"Decision Support Systems","issn_l":"0167-9236","issn":["0167-9236","1873-5797"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Decision Support Systems","raw_type":"journal-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.475.9002","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.475.9002","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://pdf.aminer.org/000/244/381/business_process_re_engineering_with_groupware.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":55,"referenced_works":["https://openalex.org/W97503220","https://openalex.org/W101223594","https://openalex.org/W115598873","https://openalex.org/W123125505","https://openalex.org/W163919264","https://openalex.org/W173487623","https://openalex.org/W212776514","https://openalex.org/W609086389","https://openalex.org/W609886754","https://openalex.org/W1483332259","https://openalex.org/W1484424927","https://openalex.org/W1512922535","https://openalex.org/W1520067393","https://openalex.org/W1527311855","https://openalex.org/W1538162050","https://openalex.org/W1585547318","https://openalex.org/W1592037250","https://openalex.org/W1595937315","https://openalex.org/W1607587068","https://openalex.org/W1967290900","https://openalex.org/W1970551484","https://openalex.org/W1972733050","https://openalex.org/W1973964080","https://openalex.org/W1974453201","https://openalex.org/W1984156354","https://openalex.org/W1984253545","https://openalex.org/W1990944936","https://openalex.org/W1997314592","https://openalex.org/W1999724530","https://openalex.org/W2012124698","https://openalex.org/W2025183119","https://openalex.org/W2027626593","https://openalex.org/W2029670585","https://openalex.org/W2039057859","https://openalex.org/W2053560363","https://openalex.org/W2068439358","https://openalex.org/W2075486356","https://openalex.org/W2078831416","https://openalex.org/W2115937516","https://openalex.org/W2141859844","https://openalex.org/W2162374990","https://openalex.org/W2166535165","https://openalex.org/W2329665149","https://openalex.org/W2332759588","https://openalex.org/W2333082128","https://openalex.org/W2533777508","https://openalex.org/W2614463282","https://openalex.org/W2801952440","https://openalex.org/W2907899433","https://openalex.org/W3121379280","https://openalex.org/W3124526002","https://openalex.org/W3128244520","https://openalex.org/W6604138532","https://openalex.org/W6635485688","https://openalex.org/W6677286721"],"related_works":["https://openalex.org/W1505966163","https://openalex.org/W2019598580","https://openalex.org/W2359526840","https://openalex.org/W2002779093","https://openalex.org/W2947846767","https://openalex.org/W2355227839","https://openalex.org/W2386351083","https://openalex.org/W2068693894","https://openalex.org/W2996528246","https://openalex.org/W2189495182"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":6},{"year":2018,"cited_by_count":2},{"year":2016,"cited_by_count":6},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":12},{"year":2012,"cited_by_count":7}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
