{"id":"https://openalex.org/W2083055507","doi":"https://doi.org/10.1016/s0167-6377(99)00018-8","title":"Managing individual customer service constraints under stochastic demand","display_name":"Managing individual customer service constraints under stochastic demand","publication_year":1999,"publication_date":"1999-04-01","ids":{"openalex":"https://openalex.org/W2083055507","doi":"https://doi.org/10.1016/s0167-6377(99)00018-8","mag":"2083055507"},"language":"en","primary_location":{"id":"doi:10.1016/s0167-6377(99)00018-8","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0167-6377(99)00018-8","pdf_url":null,"source":{"id":"https://openalex.org/S27769002","display_name":"Operations Research Letters","issn_l":"0167-6377","issn":["0167-6377","1872-7468"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Operations Research Letters","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012727954","display_name":"Jayashankar M. Swaminathan","orcid":"https://orcid.org/0000-0002-1224-5422"},"institutions":[{"id":"https://openalex.org/I95457486","display_name":"University of California, Berkeley","ror":"https://ror.org/01an7q238","country_code":"US","type":"education","lineage":["https://openalex.org/I95457486"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Jayashankar M. Swaminathan","raw_affiliation_strings":["Walter A. Haas School of Business, University of California, Berkeley, CA-94720-1900, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Walter A. Haas School of Business, University of California, Berkeley, CA-94720-1900, USA","institution_ids":["https://openalex.org/I95457486"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5040133677","display_name":"R. Srinivasan","orcid":"https://orcid.org/0000-0001-5987-3189"},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ramesh Srinivasan","raw_affiliation_strings":["IBM Storage Systems Division, San Jose, CA-95193, USA","IBM Storage Systems Division, San Jose, CA-95193, USA#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM Storage Systems Division, San Jose, CA-95193, USA","institution_ids":[]},{"raw_affiliation_string":"IBM Storage Systems Division, San Jose, CA-95193, USA#TAB#","institution_ids":["https://openalex.org/I1341412227"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5012727954"],"corresponding_institution_ids":["https://openalex.org/I95457486"],"apc_list":{"value":2760,"currency":"USD","value_usd":2760},"apc_paid":null,"fwci":0.497,"has_fulltext":false,"cited_by_count":22,"citation_normalized_percentile":{"value":0.70044209,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":"24","issue":"3","first_page":"115","last_page":"125"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10551","display_name":"Scheduling and Optimization Algorithms","score":0.9919000267982483,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/procurement","display_name":"Procurement","score":0.7545477747917175},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.603308916091919},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.563715934753418},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.5609510540962219},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.5463309288024902},{"id":"https://openalex.org/keywords/stochastic-programming","display_name":"Stochastic programming","score":0.4635559618473053},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2810615003108978},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.183072030544281},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.1575162410736084}],"concepts":[{"id":"https://openalex.org/C201650216","wikidata":"https://www.wikidata.org/wiki/Q829492","display_name":"Procurement","level":2,"score":0.7545477747917175},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.603308916091919},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.563715934753418},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.5609510540962219},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.5463309288024902},{"id":"https://openalex.org/C137631369","wikidata":"https://www.wikidata.org/wiki/Q7617831","display_name":"Stochastic programming","level":2,"score":0.4635559618473053},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2810615003108978},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.183072030544281},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.1575162410736084}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/s0167-6377(99)00018-8","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s0167-6377(99)00018-8","pdf_url":null,"source":{"id":"https://openalex.org/S27769002","display_name":"Operations Research Letters","issn_l":"0167-6377","issn":["0167-6377","1872-7468"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Operations Research Letters","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W1993274166","https://openalex.org/W2001367999","https://openalex.org/W2015553151","https://openalex.org/W2044182095","https://openalex.org/W2053243939","https://openalex.org/W2062967354","https://openalex.org/W2068656912","https://openalex.org/W2090191815","https://openalex.org/W2105630389","https://openalex.org/W2106704081","https://openalex.org/W2139461455","https://openalex.org/W2142926504","https://openalex.org/W2162388447","https://openalex.org/W2162581541"],"related_works":["https://openalex.org/W4382807753","https://openalex.org/W2910979491","https://openalex.org/W2064266244","https://openalex.org/W2905337732","https://openalex.org/W2945539990","https://openalex.org/W3015988439","https://openalex.org/W2793533899","https://openalex.org/W2009333953","https://openalex.org/W3138760849","https://openalex.org/W3033923386"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-08-14T07:06:38.338062","created_date":"2025-10-10T00:00:00"}