{"id":"https://openalex.org/W7162494890","doi":"https://doi.org/10.1016/j.iot.2026.101982","title":"A Human-LLM study of value concerns in smart home app reviews","display_name":"A Human-LLM study of value concerns in smart home app reviews","publication_year":2026,"publication_date":"2026-05-27","ids":{"openalex":"https://openalex.org/W7162494890","doi":"https://doi.org/10.1016/j.iot.2026.101982"},"language":"en","primary_location":{"id":"doi:10.1016/j.iot.2026.101982","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.iot.2026.101982","pdf_url":null,"source":{"id":"https://openalex.org/S4210174276","display_name":"Internet of Things","issn_l":"2542-6605","issn":["2542-6605","2543-1536"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet of Things","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1016/j.iot.2026.101982","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5064923570","display_name":"Davoud Mougouei","orcid":"https://orcid.org/0000-0002-4271-9174"},"institutions":[{"id":"https://openalex.org/I149704539","display_name":"Deakin University","ror":"https://ror.org/02czsnj07","country_code":"AU","type":"education","lineage":["https://openalex.org/I149704539"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Davoud Mougouei","raw_affiliation_strings":["Deakin University, Burwood, VIC, Australia"],"raw_orcid":"https://orcid.org/0000-0002-4271-9174","affiliations":[{"raw_affiliation_string":"Deakin University, Burwood, VIC, Australia","institution_ids":["https://openalex.org/I149704539"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5137167147","display_name":"Son H. Pham","orcid":"https://orcid.org/0000-0002-3862-9336"},"institutions":[{"id":"https://openalex.org/I149704539","display_name":"Deakin University","ror":"https://ror.org/02czsnj07","country_code":"AU","type":"education","lineage":["https://openalex.org/I149704539"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Son Pham","raw_affiliation_strings":["Deakin University, Burwood, VIC, Australia"],"raw_orcid":"https://orcid.org/0009-0007-8714-7951","affiliations":[{"raw_affiliation_string":"Deakin University, Burwood, VIC, Australia","institution_ids":["https://openalex.org/I149704539"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007948639","display_name":"Ahmad Azarnik","orcid":"https://orcid.org/0000-0001-6290-8426"},"institutions":[{"id":"https://openalex.org/I4576418","display_name":"University of Technology Malaysia","ror":"https://ror.org/026w31v75","country_code":"MY","type":"education","lineage":["https://openalex.org/I4576418"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Ahmad Azarnik","raw_affiliation_strings":["Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia"],"raw_orcid":"https://orcid.org/0000-0001-6290-8426","affiliations":[{"raw_affiliation_string":"Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia","institution_ids":["https://openalex.org/I4576418"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014131063","display_name":"Elahe Mougouei","orcid":null},"institutions":[{"id":"https://openalex.org/I33849332","display_name":"University of Malaya","ror":"https://ror.org/00rzspn62","country_code":"MY","type":"education","lineage":["https://openalex.org/I33849332"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Elahe Mougouei","raw_affiliation_strings":["Universiti Malaya, Kuala Lumpur, Malaysia"],"raw_orcid":"https://orcid.org/0009-0004-4068-3034","affiliations":[{"raw_affiliation_string":"Universiti Malaya, Kuala Lumpur, Malaysia","institution_ids":["https://openalex.org/I33849332"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069906702","display_name":"Arif Nurwidyantoro","orcid":"https://orcid.org/0000-0001-8683-3078"},"institutions":[{"id":"https://openalex.org/I165230279","display_name":"Universitas Gadjah Mada","ror":"https://ror.org/03ke6d638","country_code":"ID","type":"education","lineage":["https://openalex.org/I165230279"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Arif Nurwidyantoro","raw_affiliation_strings":["Universitas Gadjah Mada, Yogyakarta, Indonesia"],"raw_orcid":"https://orcid.org/0000-0001-8683-3078","affiliations":[{"raw_affiliation_string":"Universitas Gadjah Mada, Yogyakarta, Indonesia","institution_ids":["https://openalex.org/I165230279"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053191941","display_name":"Hilya Mudrika Arini","orcid":"https://orcid.org/0000-0002-3873-7572"},"institutions":[{"id":"https://openalex.org/I165230279","display_name":"Universitas Gadjah Mada","ror":"https://ror.org/03ke6d638","country_code":"ID","type":"education","lineage":["https://openalex.org/I165230279"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Hilya Mudrika Arini","raw_affiliation_strings":["Universitas Gadjah Mada, Yogyakarta, Indonesia"],"raw_orcid":"https://orcid.org/0000-0002-3873-7572","affiliations":[{"raw_affiliation_string":"Universitas Gadjah Mada, Yogyakarta, Indonesia","institution_ids":["https://openalex.org/I165230279"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085246273","display_name":"Fitri Trapsilawati","orcid":"https://orcid.org/0000-0002-0482-4643"},"institutions":[{"id":"https://openalex.org/I165230279","display_name":"Universitas Gadjah Mada","ror":"https://ror.org/03ke6d638","country_code":"ID","type":"education","lineage":["https://openalex.org/I165230279"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Fitri Trapsilawati","raw_affiliation_strings":["Universitas Gadjah Mada, Yogyakarta, Indonesia"],"raw_orcid":"https://orcid.org/0000-0002-0482-4643","affiliations":[{"raw_affiliation_string":"Universitas Gadjah Mada, Yogyakarta, Indonesia","institution_ids":["https://openalex.org/I165230279"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070507266","display_name":"Rizqi Nur\u2019aini A\u2019yuninnisa","orcid":"https://orcid.org/0000-0003-0628-1037"},"institutions":[{"id":"https://openalex.org/I165230279","display_name":"Universitas Gadjah Mada","ror":"https://ror.org/03ke6d638","country_code":"ID","type":"education","lineage":["https://openalex.org/I165230279"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Rizqi Nur'aini A'yuninnisa","raw_affiliation_strings":["Universitas Gadjah Mada, Yogyakarta, Indonesia"],"raw_orcid":"https://orcid.org/0000-0003-0628-1037","affiliations":[{"raw_affiliation_string":"Universitas Gadjah Mada, Yogyakarta, Indonesia","institution_ids":["https://openalex.org/I165230279"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5064923570"],"corresponding_institution_ids":["https://openalex.org/I149704539"],"apc_list":{"value":2010,"currency":"USD","value_usd":2010},"apc_paid":{"value":2010,"currency":"USD","value_usd":2010},"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.61918605,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"38","issue":null,"first_page":"101982","last_page":"101982"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13197","display_name":"Spreadsheets and End-User Computing","score":0.09960000216960907,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13197","display_name":"Spreadsheets and End-User Computing","score":0.09960000216960907,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.08160000294446945,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.04740000143647194,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.6276000142097473},{"id":"https://openalex.org/keywords/home-automation","display_name":"Home automation","score":0.5281000137329102},{"id":"https://openalex.org/keywords/mobile-apps","display_name":"Mobile apps","score":0.28600001335144043},{"id":"https://openalex.org/keywords/term","display_name":"Term (time)","score":0.26089999079704285},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.2540000081062317}],"concepts":[{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.6276000142097473},{"id":"https://openalex.org/C507571656","wikidata":"https://www.wikidata.org/wiki/Q848436","display_name":"Home automation","level":2,"score":0.5281000137329102},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4659999907016754},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4032999873161316},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3968999981880188},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3093999922275543},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2980000078678131},{"id":"https://openalex.org/C2988145974","wikidata":"https://www.wikidata.org/wiki/Q620615","display_name":"Mobile apps","level":2,"score":0.28600001335144043},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.2702000141143799},{"id":"https://openalex.org/C61797465","wikidata":"https://www.wikidata.org/wiki/Q1188986","display_name":"Term (time)","level":2,"score":0.26089999079704285},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.2540000081062317},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.25220000743865967}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.iot.2026.101982","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.iot.2026.101982","pdf_url":null,"source":{"id":"https://openalex.org/S4210174276","display_name":"Internet of Things","issn_l":"2542-6605","issn":["2542-6605","2543-1536"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet of Things","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1016/j.iot.2026.101982","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.iot.2026.101982","pdf_url":null,"source":{"id":"https://openalex.org/S4210174276","display_name":"Internet of Things","issn_l":"2542-6605","issn":["2542-6605","2543-1536"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet of Things","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W573795547","https://openalex.org/W1541774929","https://openalex.org/W1739227081","https://openalex.org/W1965897991","https://openalex.org/W1972950717","https://openalex.org/W1996445490","https://openalex.org/W1997102788","https://openalex.org/W2000240933","https://openalex.org/W2000987870","https://openalex.org/W2014280860","https://openalex.org/W2036814273","https://openalex.org/W2038486972","https://openalex.org/W2066665616","https://openalex.org/W2077356545","https://openalex.org/W2082064682","https://openalex.org/W2155414611","https://openalex.org/W2522025855","https://openalex.org/W2991486765","https://openalex.org/W3007143426","https://openalex.org/W3012624518","https://openalex.org/W3084027408","https://openalex.org/W3116801415","https://openalex.org/W3135346516","https://openalex.org/W3185480903","https://openalex.org/W3190455919","https://openalex.org/W3200008032","https://openalex.org/W3204035026","https://openalex.org/W4309617542","https://openalex.org/W4312496593","https://openalex.org/W4385742141","https://openalex.org/W4387756139","https://openalex.org/W4388142096","https://openalex.org/W4391017628","https://openalex.org/W4401669391","https://openalex.org/W4401993539","https://openalex.org/W4403586535","https://openalex.org/W4406822256","https://openalex.org/W7148285188"],"related_works":[],"abstract_inverted_index":{"Amazon\u2019s":[0],"$31":[1],"million":[2],"settlement":[3],"over":[4],"privacy":[5],"violations":[6,96],"involving":[7],"its":[8],"Alexa":[9],"voice":[10],"assistant":[11],"and":[12,27,58,92,106,112,120],"Ring":[13],"cameras":[14],"highlights":[15],"how":[16,33,91],"neglecting":[17],"human":[18,36,140],"values":[19,37],"in":[20,39],"smart-home":[21,43,132],"platforms":[22,52],"can":[23,134],"cause":[24],"financial,":[25],"reputational,":[26],"societal":[28],"harm.":[29],"This":[30],"study":[31],"examines":[32],"breaches":[34],"of":[35,42,49,66,124,139],"manifest":[38],"everyday":[40],"use":[41],"apps.":[44],"We":[45],"analyze":[46],"app":[47],"reviews":[48],"three":[50],"major":[51],"\u2013":[53,61],"Google":[54],"Home,":[55],"Amazon":[56],"Alexa,":[57],"Samsung":[59],"SmartThings":[60],"to":[62,84,115,145],"collect":[63],"firsthand":[64],"accounts":[65],"design":[67],"choices":[68],"that":[69,89],"impact":[70],"user":[71],"values.":[72],"Using":[73],"a":[74,136],"large":[75],"language":[76],"model":[77],"(LLM),":[78],"we":[79],"infer":[80],"structured":[81],"scenarios,":[82],"referred":[83],"as":[85],"value":[86,95,100,125],"concerns":[87,101,126],",":[88],"explain":[90],"why":[93],"potential":[94],"arise.":[97],"The":[98],"inferred":[99],"are":[102],"refined":[103],"for":[104],"consistency":[105],"assessed":[107],"by":[108,130],"evaluators":[109],"from":[110],"computing":[111],"social":[113],"sciences":[114],"ensure":[116],"their":[117],"factuality,":[118],"plausibility,":[119],"specificity.":[121],"Our":[122],"analysis":[123],"uncovers":[127],"recurring":[128],"mechanisms":[129],"which":[131],"designs":[133],"threaten":[135],"wide":[137],"range":[138],"values,":[141],"offering":[142],"practical":[143],"insights":[144],"mitigate":[146],"these":[147],"impacts.":[148]},"counts_by_year":[],"updated_date":"2026-06-10T06:17:36.459440","created_date":"2026-05-28T00:00:00"}