{"id":"https://openalex.org/W7101387218","doi":"https://doi.org/10.1016/j.chbah.2025.100223","title":"First interactions with generative chatbots shape local but not global sentiments about AI","display_name":"First interactions with generative chatbots shape local but not global sentiments about AI","publication_year":2025,"publication_date":"2025-10-28","ids":{"openalex":"https://openalex.org/W7101387218","doi":"https://doi.org/10.1016/j.chbah.2025.100223"},"language":"en","primary_location":{"id":"doi:10.1016/j.chbah.2025.100223","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.chbah.2025.100223","pdf_url":null,"source":{"id":"https://openalex.org/S4387287529","display_name":"Computers in Human Behavior Artificial Humans","issn_l":"2949-8821","issn":["2949-8821"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior: Artificial Humans","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1016/j.chbah.2025.100223","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Eva-Madeleine Schmidt","orcid":"https://orcid.org/0000-0002-1013-7583"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Eva-Madeleine Schmidt","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-1013-7583","affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Clara Bersch","orcid":"https://orcid.org/0009-0004-4715-8689"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Clara Bersch","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0009-0004-4715-8689","affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Nils K\u00f6bis","orcid":"https://orcid.org/0000-0002-0608-7333"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Nils K\u00f6bis","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-0608-7333","affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Jean-Fran\u00e7ois Bonnefon","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jean-Fran\u00e7ois Bonnefon","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Iyad Rahwan","orcid":"https://orcid.org/0000-0002-1796-4303"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Iyad Rahwan","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-1796-4303","affiliations":[]},{"author_position":"last","author":{"id":null,"display_name":"Mengchen Dong","orcid":"https://orcid.org/0000-0001-8547-3808"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mengchen Dong","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-8547-3808","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":1500,"currency":"USD","value_usd":1500},"apc_paid":{"value":1500,"currency":"USD","value_usd":1500},"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.73428114,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"6","issue":null,"first_page":"100223","last_page":"100223"},"is_retracted":false,"is_paratext":false,"is_xpac":true,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.7968999743461609,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.7968999743461609,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.06300000101327896,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.02979999966919422,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.9120000004768372},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6287999749183655},{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.571399986743927},{"id":"https://openalex.org/keywords/generative-grammar","display_name":"Generative grammar","score":0.545199990272522},{"id":"https://openalex.org/keywords/spillover-effect","display_name":"Spillover effect","score":0.38179999589920044},{"id":"https://openalex.org/keywords/everyday-life","display_name":"Everyday life","score":0.3772999942302704},{"id":"https://openalex.org/keywords/public-opinion","display_name":"Public opinion","score":0.28060001134872437}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.9120000004768372},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6287999749183655},{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.571399986743927},{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.545199990272522},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.47999998927116394},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4325999915599823},{"id":"https://openalex.org/C55527203","wikidata":"https://www.wikidata.org/wiki/Q334194","display_name":"Spillover effect","level":2,"score":0.38179999589920044},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3792000114917755},{"id":"https://openalex.org/C2779018934","wikidata":"https://www.wikidata.org/wiki/Q1129653","display_name":"Everyday life","level":2,"score":0.3772999942302704},{"id":"https://openalex.org/C188147891","wikidata":"https://www.wikidata.org/wiki/Q147638","display_name":"Cognitive science","level":1,"score":0.3725000023841858},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3334999978542328},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3160000145435333},{"id":"https://openalex.org/C134698397","wikidata":"https://www.wikidata.org/wiki/Q17946","display_name":"Public opinion","level":3,"score":0.28060001134872437},{"id":"https://openalex.org/C186720457","wikidata":"https://www.wikidata.org/wiki/Q7087","display_name":"Consciousness","level":2,"score":0.27790001034736633},{"id":"https://openalex.org/C167966045","wikidata":"https://www.wikidata.org/wiki/Q5532625","display_name":"Generative model","level":3,"score":0.2768999934196472},{"id":"https://openalex.org/C2776608160","wikidata":"https://www.wikidata.org/wiki/Q4785462","display_name":"Natural (archaeology)","level":2,"score":0.26930001378059387},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.2639000117778778},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.26159998774528503},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.2556000053882599},{"id":"https://openalex.org/C157170001","wikidata":"https://www.wikidata.org/wiki/Q4781507","display_name":"Applications of artificial intelligence","level":2,"score":0.25060001015663147}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1016/j.chbah.2025.100223","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.chbah.2025.100223","pdf_url":null,"source":{"id":"https://openalex.org/S4387287529","display_name":"Computers in Human Behavior Artificial Humans","issn_l":"2949-8821","issn":["2949-8821"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior: Artificial Humans","raw_type":"journal-article"},{"id":"pmh:oai:publications.ut-capitole.fr:52726","is_oa":false,"landing_page_url":"https://orcid.org/0000-0002-1013-7583","pdf_url":null,"source":{"id":"https://openalex.org/S4306401335","display_name":"Toulouse 1 Capitole Publications (Universit\u00e9 Toulouse I Capitole)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I3131550300","host_organization_name":"Universit\u00e9 Toulouse-I-Capitole","host_organization_lineage":["https://openalex.org/I3131550300"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Article"},{"id":"pmh:oai:HAL:hal-05482400v1","is_oa":false,"landing_page_url":"https://hal.science/hal-05482400","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL (Le Centre pour la Communication Scientifique Directe)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1294671590","host_organization_name":"Centre National de la Recherche Scientifique","host_organization_lineage":["https://openalex.org/I1294671590"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computers in Human Behavior: Artificial Humans, 2025, 6 (11), pp.100223. ⟨10.1016/j.chbah.2025.100223⟩","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:doaj.org/article:e118382371034759b3422f29ef367e4a","is_oa":true,"landing_page_url":"https://doaj.org/article/e118382371034759b3422f29ef367e4a","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computers in Human Behavior: Artificial Humans, Vol 6, Iss , Pp 100223- (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1016/j.chbah.2025.100223","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.chbah.2025.100223","pdf_url":null,"source":{"id":"https://openalex.org/S4387287529","display_name":"Computers in Human Behavior Artificial Humans","issn_l":"2949-8821","issn":["2949-8821"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior: Artificial Humans","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1141025942","display_name":"Toulouse Graduate School d\u00e9fis en \u00e9conomie et sciences sociales quantitatives","funder_award_id":"ANR-17-EURE-0010","funder_id":"https://openalex.org/F4320320883","funder_display_name":"Agence Nationale de la Recherche"},{"id":"https://openalex.org/G6183201820","display_name":"Artificial and Natural Intelligence Toulouse Institute","funder_award_id":"ANR-23-IACL-0002","funder_id":"https://openalex.org/F4320320883","funder_display_name":"Agence Nationale de la Recherche"},{"id":"https://openalex.org/G6356290826","display_name":"In-group favoritism in intergroup conflicts","funder_award_id":"ANR-22-CE26-0014","funder_id":"https://openalex.org/F4320320883","funder_display_name":"Agence Nationale de la Recherche"}],"funders":[{"id":"https://openalex.org/F4320320883","display_name":"Agence Nationale de la Recherche","ror":"https://ror.org/00rbzpz17"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W2057659248","https://openalex.org/W2115040353","https://openalex.org/W2140017384","https://openalex.org/W2143074722","https://openalex.org/W2592721812","https://openalex.org/W2914511770","https://openalex.org/W3013998503","https://openalex.org/W3127194607","https://openalex.org/W3150516516","https://openalex.org/W3199933490","https://openalex.org/W3202749896","https://openalex.org/W4200546216","https://openalex.org/W4211017739","https://openalex.org/W4282981817","https://openalex.org/W4286565523","https://openalex.org/W4362721098","https://openalex.org/W4378082751","https://openalex.org/W4386254770","https://openalex.org/W4387357318","https://openalex.org/W4387607634","https://openalex.org/W4388834248","https://openalex.org/W4389793309","https://openalex.org/W4390905674","https://openalex.org/W4391780419","https://openalex.org/W4392678177","https://openalex.org/W4394564224","https://openalex.org/W4403637570","https://openalex.org/W4406120138","https://openalex.org/W4410049592"],"related_works":[],"abstract_inverted_index":{"As":[0],"artificial":[1],"intelligence":[2],"(AI)":[3],"chatbots":[4,183],"become":[5],"increasingly":[6],"integrated":[7],"into":[8],"everyday":[9],"life,":[10],"it":[11],"is":[12],"important":[13],"to":[14,100,141,181,193],"understand":[15],"how":[16],"direct":[17,113],"interaction":[18,114],"with":[19,44,55,76],"such":[20,45],"systems":[21],"shapes":[22],"public":[23,207],"sentiment":[24],"toward":[25,173],"AI":[26,60,87,104,145,174,182,195],"more":[27,127,156,201],"broadly.":[28],"Leveraging":[29],"a":[30,63,73,77,126],"unique":[31],"window":[32],"in":[33,58,105,146,155,205],"April":[34],"2023\u2014when":[35],"many":[36],"individuals":[37],"still":[38],"had":[39],"little":[40],"or":[41,158],"no":[42,53],"experience":[43],"systems\u2014we":[46],"combined":[47],"experimental":[48],"manipulation":[49],"(chatbot":[50],"exposure":[51,139],"vs.":[52],"exposure)":[54],"natural":[56],"variation":[57],"real-world":[59],"usage.":[61],"In":[62],"preregistered":[64],"proof-of-concept":[65],"experiment":[66],"(N":[67],"=":[68],"220),":[69],"we":[70],"investigated":[71],"whether":[72],"short":[74],"conversation":[75],"GPT-3.5-based":[78],"chatbot":[79,122],"influenced":[80],"participants'":[81],"sentiments":[82,172],"across":[83],"multiple":[84],"dimensions":[85],"of":[86,120,131,144],"perception.":[88],"We":[89],"assessed":[90],"system-specific":[91],"fear,":[92],"user":[93],"engagement,":[94],"anthropomorphization,":[95],"and":[96,108,117,177,209],"potential":[97,165],"spillover":[98,135],"effects":[99,136],"other":[101],"domains,":[102],"including":[103],"medicine,":[106],"recruitment":[107],"governance.":[109],"Results":[110],"show":[111],"that":[112,171],"reduced":[115,142],"fear":[116,143],"increased":[118],"enjoyment":[119],"the":[121,198],"itself,":[123],"while":[124],"fostering":[125],"critical,":[128],"realistic":[129],"understanding":[130,208],"its":[132],"abilities.":[133],"However,":[134],"were":[137],"limited:":[138],"led":[140],"familiar,":[147],"concrete":[148],"domains":[149],"(e.g.,":[150],"medical":[151],"applications),":[152],"but":[153,188],"not":[154,190],"abstract":[157],"speculative":[159],"areas.":[160],"Hope":[161],"about":[162],"AI's":[163],"societal":[164],"remained":[166],"unaffected.":[167],"Our":[168],"findings":[169],"highlight":[170],"are":[175],"multidimensional":[176],"context":[178],"dependent.":[179],"Exposure":[180],"can":[184],"shift":[185],"immediate":[186],"attitudes":[187],"does":[189],"necessarily":[191],"generalize":[192],"broader":[194],"perceptions,":[196],"underscoring":[197],"need":[199],"for":[200],"targeted":[202],"engagement":[203],"strategies":[204],"shaping":[206],"trust.":[210]},"counts_by_year":[],"updated_date":"2026-07-23T08:03:31.855105","created_date":"2025-10-10T00:00:00"}