{"id":"https://openalex.org/W4411486374","doi":"https://doi.org/10.1016/j.chbah.2025.100174","title":"Knowledge cues to human origins facilitate self-disclosure during interactions with chatbots","display_name":"Knowledge cues to human origins facilitate self-disclosure during interactions with chatbots","publication_year":2025,"publication_date":"2025-06-20","ids":{"openalex":"https://openalex.org/W4411486374","doi":"https://doi.org/10.1016/j.chbah.2025.100174"},"language":"en","primary_location":{"id":"doi:10.1016/j.chbah.2025.100174","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.chbah.2025.100174","pdf_url":null,"source":{"id":"https://openalex.org/S4387287529","display_name":"Computers in Human Behavior Artificial Humans","issn_l":"2949-8821","issn":["2949-8821"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior: Artificial Humans","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.1016/j.chbah.2025.100174","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5087337669","display_name":"Gabriella Warren-Smith","orcid":"https://orcid.org/0000-0002-6777-6116"},"institutions":[{"id":"https://openalex.org/I7882870","display_name":"University of Glasgow","ror":"https://ror.org/00vtgdb53","country_code":"GB","type":"education","lineage":["https://openalex.org/I7882870"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Gabriella Warren-Smith","raw_affiliation_strings":["School of Education University of Glasgow Glasgow, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0002-6777-6116","affiliations":[{"raw_affiliation_string":"School of Education University of Glasgow Glasgow, United Kingdom","institution_ids":["https://openalex.org/I7882870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027666533","display_name":"Guy Laban","orcid":"https://orcid.org/0000-0002-3796-1804"},"institutions":[{"id":"https://openalex.org/I241749","display_name":"University of Cambridge","ror":"https://ror.org/013meh722","country_code":"GB","type":"education","lineage":["https://openalex.org/I241749"]},{"id":"https://openalex.org/I4210096386","display_name":"Bridge University","ror":"https://ror.org/00cbm0437","country_code":"SS","type":"education","lineage":["https://openalex.org/I4210096386"]},{"id":"https://openalex.org/I7882870","display_name":"University of Glasgow","ror":"https://ror.org/00vtgdb53","country_code":"GB","type":"education","lineage":["https://openalex.org/I7882870"]}],"countries":["GB","SS"],"is_corresponding":true,"raw_author_name":"Guy Laban","raw_affiliation_strings":["Department of Computer Science and Technology University of Cambridge, Cambridge, United Kingdom","School of Psychology and Neuroscience University of Glasgow, Glasgow, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0002-3796-1804","affiliations":[{"raw_affiliation_string":"Department of Computer Science and Technology University of Cambridge, Cambridge, United Kingdom","institution_ids":["https://openalex.org/I241749","https://openalex.org/I4210096386"]},{"raw_affiliation_string":"School of Psychology and Neuroscience University of Glasgow, Glasgow, United Kingdom","institution_ids":["https://openalex.org/I7882870"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003751068","display_name":"Emily-Marie Pacheco","orcid":"https://orcid.org/0000-0001-9467-1099"},"institutions":[{"id":"https://openalex.org/I98677209","display_name":"University of Edinburgh","ror":"https://ror.org/01nrxwf90","country_code":"GB","type":"education","lineage":["https://openalex.org/I98677209"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Emily-Marie Pacheco","raw_affiliation_strings":["School of Health in Social Science University of Edinburgh, Edinburgh, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0001-9467-1099","affiliations":[{"raw_affiliation_string":"School of Health in Social Science University of Edinburgh, Edinburgh, United Kingdom","institution_ids":["https://openalex.org/I98677209"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017782429","display_name":"Emily S. Cross","orcid":"https://orcid.org/0000-0002-1671-5698"},"institutions":[{"id":"https://openalex.org/I35440088","display_name":"ETH Zurich","ror":"https://ror.org/05a28rw58","country_code":"CH","type":"education","lineage":["https://openalex.org/I2799323385","https://openalex.org/I35440088"]},{"id":"https://openalex.org/I4210145422","display_name":"Westmead Institute for Medical Research","ror":"https://ror.org/04zj3ra44","country_code":"AU","type":"facility","lineage":["https://openalex.org/I4210145422"]},{"id":"https://openalex.org/I7882870","display_name":"University of Glasgow","ror":"https://ror.org/00vtgdb53","country_code":"GB","type":"education","lineage":["https://openalex.org/I7882870"]}],"countries":["AU","CH","GB"],"is_corresponding":false,"raw_author_name":"Emily S. Cross","raw_affiliation_strings":["MARCS Institute for Brain, Behavior and DevelopmentWestern Sydney University, Sydney, New South Wales, Australia","Professorship for Social Brain Sciences ETH Z\u00fcrich, Z\u00fcrich, Switzerland","School of Psychology and Neuroscience University of Glasgow, Glasgow, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0002-1671-5698","affiliations":[{"raw_affiliation_string":"MARCS Institute for Brain, Behavior and DevelopmentWestern Sydney University, Sydney, New South Wales, Australia","institution_ids":["https://openalex.org/I4210145422"]},{"raw_affiliation_string":"Professorship for Social Brain Sciences ETH Z\u00fcrich, Z\u00fcrich, Switzerland","institution_ids":["https://openalex.org/I35440088"]},{"raw_affiliation_string":"School of Psychology and Neuroscience University of Glasgow, Glasgow, United Kingdom","institution_ids":["https://openalex.org/I7882870"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5027666533"],"corresponding_institution_ids":["https://openalex.org/I241749","https://openalex.org/I4210096386","https://openalex.org/I7882870"],"apc_list":null,"apc_paid":null,"fwci":8.3104,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.97181349,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"5","issue":null,"first_page":"100174","last_page":"100174"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9868999719619751,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9868999719619751,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9812999963760376,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9775000214576721,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.5336943864822388},{"id":"https://openalex.org/keywords/self-disclosure","display_name":"Self-disclosure","score":0.5047339200973511},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.45363837480545044},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4383888244628906},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4281519055366516},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.35894888639450073},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3585938811302185},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.355629563331604},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.27107661962509155},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.23885971307754517}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.5336943864822388},{"id":"https://openalex.org/C175202939","wikidata":"https://www.wikidata.org/wiki/Q2892912","display_name":"Self-disclosure","level":2,"score":0.5047339200973511},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.45363837480545044},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4383888244628906},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4281519055366516},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.35894888639450073},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3585938811302185},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.355629563331604},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.27107661962509155},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.23885971307754517}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1016/j.chbah.2025.100174","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.chbah.2025.100174","pdf_url":null,"source":{"id":"https://openalex.org/S4387287529","display_name":"Computers in Human Behavior Artificial Humans","issn_l":"2949-8821","issn":["2949-8821"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior: Artificial Humans","raw_type":"journal-article"},{"id":"pmh:oai:pure.ed.ac.uk:openaire/fcb1eadb-dcb8-49d3-8810-5ec06e49bf29","is_oa":true,"landing_page_url":"https://www.research.ed.ac.uk/en/publications/fcb1eadb-dcb8-49d3-8810-5ec06e49bf29","pdf_url":null,"source":{"id":"https://openalex.org/S4406922455","display_name":"Edinburgh Research Explorer","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Warren-Smith, G, Laban, G, Pacheco, E-M & Cross, E S 2025, 'Knowledge cues to human origins facilitate self-disclosure during interactions with chatbots', Computers in Human Behavior: Artificial Humans, vol. 5, 100174, pp. 1-12. https://doi.org/10.1016/j.chbah.2025.100174","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:eprints.gla.ac.uk:358106","is_oa":true,"landing_page_url":"https://eprints.gla.ac.uk/view/author/50820.html>","pdf_url":null,"source":{"id":"https://openalex.org/S4210235606","display_name":"ENLIGHTEN (Jurnal Bimbingan dan Konseling Islam)","issn_l":"2622-8912","issn":["2622-8912","2622-8920"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"},{"id":"pmh:oai:doaj.org/article:7a56960ab47f442282343af3d6fa938d","is_oa":true,"landing_page_url":"https://doaj.org/article/7a56960ab47f442282343af3d6fa938d","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computers in Human Behavior: Artificial Humans, Vol 5, Iss , Pp 100174- (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1016/j.chbah.2025.100174","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.chbah.2025.100174","pdf_url":null,"source":{"id":"https://openalex.org/S4387287529","display_name":"Computers in Human Behavior Artificial Humans","issn_l":"2949-8821","issn":["2949-8821"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior: Artificial Humans","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10","score":0.5299999713897705}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":123,"referenced_works":["https://openalex.org/W324111299","https://openalex.org/W597036898","https://openalex.org/W939851455","https://openalex.org/W1512520353","https://openalex.org/W1841352775","https://openalex.org/W1967146343","https://openalex.org/W1991015565","https://openalex.org/W1992973361","https://openalex.org/W1994118321","https://openalex.org/W1998297758","https://openalex.org/W2000422521","https://openalex.org/W2006775578","https://openalex.org/W2032754329","https://openalex.org/W2044140042","https://openalex.org/W2070128943","https://openalex.org/W2072500831","https://openalex.org/W2084335597","https://openalex.org/W2086282622","https://openalex.org/W2087484885","https://openalex.org/W2092703269","https://openalex.org/W2099386544","https://openalex.org/W2100827418","https://openalex.org/W2108752510","https://openalex.org/W2118568307","https://openalex.org/W2121965518","https://openalex.org/W2123419384","https://openalex.org/W2131227926","https://openalex.org/W2155479778","https://openalex.org/W2161498332","https://openalex.org/W2190764285","https://openalex.org/W2199304574","https://openalex.org/W2409462557","https://openalex.org/W2519094641","https://openalex.org/W2570760970","https://openalex.org/W2623779865","https://openalex.org/W2760284829","https://openalex.org/W2763552934","https://openalex.org/W2783290651","https://openalex.org/W2793239519","https://openalex.org/W2795037203","https://openalex.org/W2795082847","https://openalex.org/W2801888051","https://openalex.org/W2806569034","https://openalex.org/W2895995041","https://openalex.org/W2903231877","https://openalex.org/W2907697690","https://openalex.org/W2913713488","https://openalex.org/W2920980830","https://openalex.org/W2922070237","https://openalex.org/W2922711788","https://openalex.org/W2931170159","https://openalex.org/W2941420785","https://openalex.org/W2947940094","https://openalex.org/W2964543620","https://openalex.org/W2977128309","https://openalex.org/W2992105673","https://openalex.org/W3000840260","https://openalex.org/W3006273443","https://openalex.org/W3014634077","https://openalex.org/W3022528244","https://openalex.org/W3036236864","https://openalex.org/W3088691004","https://openalex.org/W3098544562","https://openalex.org/W3106695476","https://openalex.org/W3113432594","https://openalex.org/W3115757123","https://openalex.org/W3152157423","https://openalex.org/W3160796274","https://openalex.org/W3170155921","https://openalex.org/W3184873564","https://openalex.org/W3194263196","https://openalex.org/W3200386096","https://openalex.org/W3201415876","https://openalex.org/W3205211246","https://openalex.org/W4200247568","https://openalex.org/W4206368953","https://openalex.org/W4210320255","https://openalex.org/W4223646541","https://openalex.org/W4224235691","https://openalex.org/W4225131971","https://openalex.org/W4230805020","https://openalex.org/W4233023712","https://openalex.org/W4239144068","https://openalex.org/W4251284059","https://openalex.org/W4293363958","https://openalex.org/W4299627282","https://openalex.org/W4302815415","https://openalex.org/W4366527501","https://openalex.org/W4366703942","https://openalex.org/W4367308523","https://openalex.org/W4389197313","https://openalex.org/W4391849521","https://openalex.org/W4399055630","https://openalex.org/W4399106212","https://openalex.org/W4399388188","https://openalex.org/W4401010674","https://openalex.org/W4402978752","https://openalex.org/W4404553789","https://openalex.org/W4407833429","https://openalex.org/W4410731759","https://openalex.org/W6638377883","https://openalex.org/W6647909717","https://openalex.org/W6675143072","https://openalex.org/W6678468145","https://openalex.org/W6683034941","https://openalex.org/W6687405764","https://openalex.org/W6760223589","https://openalex.org/W6770567796","https://openalex.org/W6773070055","https://openalex.org/W6775679843","https://openalex.org/W6775975025","https://openalex.org/W6784454472","https://openalex.org/W6804024470","https://openalex.org/W6807953837","https://openalex.org/W6810019037","https://openalex.org/W6810632103","https://openalex.org/W6815538049","https://openalex.org/W6847726405","https://openalex.org/W6858605134","https://openalex.org/W6868591359","https://openalex.org/W6870336259","https://openalex.org/W6878171724","https://openalex.org/W6910471593"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3029922759","https://openalex.org/W2806569034","https://openalex.org/W4317396371","https://openalex.org/W3031532441"],"abstract_inverted_index":{"Chatbots":[0],"are":[1,19],"emerging":[2],"as":[3,122,125,127,136,156,172,192],"a":[4,54,90,102,123,157,173,193,202],"self-management":[5],"tool":[6],"for":[7,21],"supporting":[8],"mental":[9],"health,":[10],"appearing":[11],"across":[12,109],"commercial":[13],"and":[14,32,37,92,139,147,178,208],"healthcare":[15],"settings.":[16],"Whilst":[17],"chatbots":[18,46,67],"valued":[20],"their":[22],"perceived":[23,217],"lack":[24,28],"of":[25,61,145,210],"judgement,":[26],"they":[27,86,98,179],"the":[29,59,84,95,117,151,167,187,213],"emotional":[30],"intelligence":[31],"empathy":[33],"to":[34,116,130,140,150,166,182,186,201],"build":[35],"trust":[36],"rapport":[38],"with":[39,66,79,83,89,94,101,112],"users.":[40],"A":[41,104],"resulting":[42],"debate":[43],"questions":[44],"whether":[45],"facilitate":[47],"or":[48],"hinder":[49],"self-disclosure.":[50],"This":[51],"study":[52],"presents":[53],"within-subjects":[55],"experimental":[56],"design":[57],"investigating":[58],"parameters":[60],"self-disclosure":[62,207],"in":[63,68,74],"social":[64,77,220,228],"interactions":[65,78],"an":[69],"open":[70],"domain.":[71],"Participants":[72],"engaged":[73],"two":[75,80],"short":[76],"chatbots:":[81],"one":[82,93],"knowledge":[85],"were":[87,99,175],"conversing":[88,100],"chatbot":[91,118,135,152,168,174,188],"false":[96],"belief":[97],"human.":[103,194],"significant":[105,160],"difference":[106],"was":[107,120,154,170,190],"found":[108,180],"both":[110],"treatments,":[111],"participants":[113],"disclosing":[114],"more":[115,137,176],"that":[119,153,169,189,198,230],"introduced":[121,155,171,191],"human,":[124],"well":[126],"perceiving":[128,133],"themselves":[129],"do":[131],"so,":[132],"this":[134],"comforting,":[138],"be":[141,183,224],"demonstrating":[142],"higher":[143,232],"rates":[144],"agency":[146],"experience":[148],"compared":[149,185],"chatbot.":[158],"However,":[159],"findings":[161],"also":[162],"indicated":[163],"participants\u2019":[164],"disclosures":[165],"sentimental,":[177],"it":[181,222],"friendlier":[184],"These":[195],"results":[196],"indicate":[197],"whilst":[199],"cues":[200],"chatbot\u2019s":[203],"human":[204],"origins":[205],"enhance":[206],"perceptions":[209],"mind,":[211],"when":[212],"artificial":[214],"agent":[215],"is":[216],"against":[218],"one\u2019s":[219],"expectations,":[221],"may":[223],"viewed":[225],"negatively":[226],"on":[227],"factors":[229],"require":[231],"cognitive":[233],"processing.":[234]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":2}],"updated_date":"2026-05-06T08:25:59.206177","created_date":"2025-10-10T00:00:00"}
