{"id":"https://openalex.org/W4392195436","doi":"https://doi.org/10.1016/j.chbah.2024.100060","title":"Mass robotics: How do people communicate with, use, and feel about Alexa? A cross-cultural, user perspective","display_name":"Mass robotics: How do people communicate with, use, and feel about Alexa? A cross-cultural, user perspective","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4392195436","doi":"https://doi.org/10.1016/j.chbah.2024.100060"},"language":"en","primary_location":{"id":"doi:10.1016/j.chbah.2024.100060","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.chbah.2024.100060","pdf_url":null,"source":{"id":"https://openalex.org/S4387287529","display_name":"Computers in Human Behavior Artificial Humans","issn_l":"2949-8821","issn":["2949-8821"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior: Artificial Humans","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.1016/j.chbah.2024.100060","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068371318","display_name":"Autumn Edwards","orcid":"https://orcid.org/0000-0002-5963-197X"},"institutions":[{"id":"https://openalex.org/I141649380","display_name":"Western Michigan University","ror":"https://ror.org/04j198w64","country_code":"US","type":"education","lineage":["https://openalex.org/I141649380"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Autumn Edwards","raw_affiliation_strings":["School of Communication at Western Michigan University, USA"],"affiliations":[{"raw_affiliation_string":"School of Communication at Western Michigan University, USA","institution_ids":["https://openalex.org/I141649380"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058176293","display_name":"Chad Edwards","orcid":"https://orcid.org/0000-0002-1053-6349"},"institutions":[{"id":"https://openalex.org/I141649380","display_name":"Western Michigan University","ror":"https://ror.org/04j198w64","country_code":"US","type":"education","lineage":["https://openalex.org/I141649380"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Chad Edwards","raw_affiliation_strings":["School of Communication at Western Michigan University, USA"],"affiliations":[{"raw_affiliation_string":"School of Communication at Western Michigan University, USA","institution_ids":["https://openalex.org/I141649380"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054616837","display_name":"Leopoldina Fortunati","orcid":"https://orcid.org/0000-0001-9691-6870"},"institutions":[{"id":"https://openalex.org/I129043915","display_name":"University of Udine","ror":"https://ror.org/05ht0mh31","country_code":"IT","type":"education","lineage":["https://openalex.org/I129043915"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Leopoldina Fortunati","raw_affiliation_strings":["Department of Mathematics, Computer Science and Physics, University of Udine, Italy"],"affiliations":[{"raw_affiliation_string":"Department of Mathematics, Computer Science and Physics, University of Udine, Italy","institution_ids":["https://openalex.org/I129043915"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070788994","display_name":"Anna Maria Manganelli","orcid":"https://orcid.org/0000-0002-2206-6655"},"institutions":[{"id":"https://openalex.org/I138689650","display_name":"University of Padua","ror":"https://ror.org/00240q980","country_code":"IT","type":"education","lineage":["https://openalex.org/I138689650"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Anna Maria Manganelli","raw_affiliation_strings":["Department of Philosophy, Sociology, Pedagogy and Applied Psychology, University of Padova, Italy"],"affiliations":[{"raw_affiliation_string":"Department of Philosophy, Sociology, Pedagogy and Applied Psychology, University of Padova, Italy","institution_ids":["https://openalex.org/I138689650"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5078727903","display_name":"Federico de Luca","orcid":"https://orcid.org/0000-0003-3644-2954"},"institutions":[{"id":"https://openalex.org/I43439940","display_name":"University of Southampton","ror":"https://ror.org/01ryk1543","country_code":"GB","type":"education","lineage":["https://openalex.org/I43439940"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Federico de Luca","raw_affiliation_strings":["Social Statistics and Demography, Economic, Social & Political Sciences, University of Southampton, Southampton, UK"],"affiliations":[{"raw_affiliation_string":"Social Statistics and Demography, Economic, Social & Political Sciences, University of Southampton, Southampton, UK","institution_ids":["https://openalex.org/I43439940"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5054616837"],"corresponding_institution_ids":["https://openalex.org/I129043915"],"apc_list":null,"apc_paid":null,"fwci":3.1276,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.92132335,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"2","issue":"1","first_page":"100060","last_page":"100060"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9919000267982483,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.8199876546859741},{"id":"https://openalex.org/keywords/robotics","display_name":"Robotics","score":0.6021180152893066},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.500981330871582},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.42745834589004517},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.40304428339004517},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.40069806575775146},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.25102609395980835}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.8199876546859741},{"id":"https://openalex.org/C34413123","wikidata":"https://www.wikidata.org/wiki/Q170978","display_name":"Robotics","level":3,"score":0.6021180152893066},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.500981330871582},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.42745834589004517},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.40304428339004517},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.40069806575775146},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.25102609395980835}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.chbah.2024.100060","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.chbah.2024.100060","pdf_url":null,"source":{"id":"https://openalex.org/S4387287529","display_name":"Computers in Human Behavior Artificial Humans","issn_l":"2949-8821","issn":["2949-8821"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior: Artificial Humans","raw_type":"journal-article"},{"id":"pmh:oai:iris.unive.it:10278/5113374","is_oa":false,"landing_page_url":"https://hdl.handle.net/10278/5113374","pdf_url":null,"source":{"id":"https://openalex.org/S4306402336","display_name":"ARCA (Universit\u00e0 Ca' Foscari Venezia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I149461666","host_organization_name":"Ca' Foscari University of Venice","host_organization_lineage":["https://openalex.org/I149461666"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1016/j.chbah.2024.100060","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.chbah.2024.100060","pdf_url":null,"source":{"id":"https://openalex.org/S4387287529","display_name":"Computers in Human Behavior Artificial Humans","issn_l":"2949-8821","issn":["2949-8821"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior: Artificial Humans","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W8375484","https://openalex.org/W1492164922","https://openalex.org/W1593205020","https://openalex.org/W1974750607","https://openalex.org/W1991015565","https://openalex.org/W2042295811","https://openalex.org/W2079983861","https://openalex.org/W2127148641","https://openalex.org/W2145197877","https://openalex.org/W2159035740","https://openalex.org/W2160398110","https://openalex.org/W2521535695","https://openalex.org/W2736296370","https://openalex.org/W2773921375","https://openalex.org/W2794502040","https://openalex.org/W2899225656","https://openalex.org/W2906473712","https://openalex.org/W2943686508","https://openalex.org/W2949868658","https://openalex.org/W2950037027","https://openalex.org/W2950504429","https://openalex.org/W2991646573","https://openalex.org/W3000922106","https://openalex.org/W3005752003","https://openalex.org/W3006245018","https://openalex.org/W3027609558","https://openalex.org/W3083377141","https://openalex.org/W3096674679","https://openalex.org/W3129824875","https://openalex.org/W3136983119","https://openalex.org/W3151427199","https://openalex.org/W3154732301","https://openalex.org/W3173091540","https://openalex.org/W4225689462","https://openalex.org/W4226287544","https://openalex.org/W4289527594","https://openalex.org/W4301056702","https://openalex.org/W4312012081","https://openalex.org/W4387395674","https://openalex.org/W6679945432","https://openalex.org/W6749774871","https://openalex.org/W6771066779","https://openalex.org/W6784975945","https://openalex.org/W6798995988"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4233452137","https://openalex.org/W4254857216","https://openalex.org/W4231626925","https://openalex.org/W2962829499","https://openalex.org/W2767518918","https://openalex.org/W2131444840","https://openalex.org/W2414929284","https://openalex.org/W192849109"],"abstract_inverted_index":{"For":[0],"the":[1,9,30,34,48,68,95,99,115,131],"first":[2],"time,":[3],"voice-based":[4],"assistants":[5],"(VBAs)":[6],"allow":[7],"studying":[8],"mass":[10],"consumption":[11],"of":[12,38,70,76,98,111,117],"a":[13,17,53],"robotic":[14],"product":[15],"in":[16,45,47,57,78,107,119],"\u2018natural\u2019":[18],"environment.":[19],"The":[20],"present":[21],"paper":[22],"investigates":[23],"users'":[24],"perspectives":[25],"concerning":[26],"Alexa,":[27],"informed":[28],"by":[29],"scholarly":[31],"literature":[32],"on":[33,61,63,67],"diffusion":[35],"and":[36,42,65,82,113,127],"appropriation":[37],"digital":[39,101],"media,":[40],"VBAs,":[41],"social":[43],"robots,":[44],"general,":[46],"domestic":[49],"sphere.":[50],"Besides":[51],"CASA,":[52],"paradigm":[54,133],"widely":[55],"applied":[56],"robotics,":[58],"we":[59],"draw":[60],"theories":[62,66],"users":[64,118],"use":[69,75,93,105],"users.":[71],"We":[72],"explored":[73],"individuals'":[74],"Alexa":[77],"two":[79],"countries\u2014the":[80],"US":[81],"Italy\u2014":[83],"through":[84],"an":[85,108],"online":[86],"survey.":[87],"Results":[88],"indicated":[89],"that:":[90],"(1)":[91],"Alexa's":[92,104],"follows":[94],"same":[96],"modalities":[97],"previous":[100],"media;":[102],"(2)":[103],"is":[106,124],"early":[109],"phase":[110],"domestication,":[112],"thus,":[114],"role":[116],"reshaping":[120],"this":[121],"technological":[122],"artifact":[123],"still":[125],"limited;":[126],"(3)":[128],"updates":[129],"to":[130],"CASA":[132],"are":[134],"needed.":[135]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":4},{"year":2022,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}
