{"id":"https://openalex.org/W2465689519","doi":"https://doi.org/10.1016/j.chb.2015.06.002","title":"University use of social media and the crisis lifecycle: Organizational messages, first information responders\u2019 reactions, reframed messages and dissemination patterns","display_name":"University use of social media and the crisis lifecycle: Organizational messages, first information responders\u2019 reactions, reframed messages and dissemination patterns","publication_year":2015,"publication_date":"2015-06-16","ids":{"openalex":"https://openalex.org/W2465689519","doi":"https://doi.org/10.1016/j.chb.2015.06.002","mag":"2465689519"},"language":"en","primary_location":{"id":"doi:10.1016/j.chb.2015.06.002","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.chb.2015.06.002","pdf_url":null,"source":{"id":"https://openalex.org/S204030396","display_name":"Computers in Human Behavior","issn_l":"0747-5632","issn":["0747-5632","1873-7692"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079568869","display_name":"Leah M. Omilion\u2010Hodges","orcid":"https://orcid.org/0000-0001-5574-5155"},"institutions":[{"id":"https://openalex.org/I141649380","display_name":"Western Michigan University","ror":"https://ror.org/04j198w64","country_code":"US","type":"education","lineage":["https://openalex.org/I141649380"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Leah M. Omilion-Hodges","raw_affiliation_strings":["School of Communication, Western Michigan University, 1903 W. Michigan Ave, Kalamazoo, MI 49008, United States"],"affiliations":[{"raw_affiliation_string":"School of Communication, Western Michigan University, 1903 W. Michigan Ave, Kalamazoo, MI 49008, United States","institution_ids":["https://openalex.org/I141649380"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072983451","display_name":"Katie L. McClain","orcid":null},"institutions":[{"id":"https://openalex.org/I141649380","display_name":"Western Michigan University","ror":"https://ror.org/04j198w64","country_code":"US","type":"education","lineage":["https://openalex.org/I141649380"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Katie L. McClain","raw_affiliation_strings":["School of Communication, Western Michigan University, 1903 W. Michigan Ave, Kalamazoo, MI 49008, United States"],"affiliations":[{"raw_affiliation_string":"School of Communication, Western Michigan University, 1903 W. Michigan Ave, Kalamazoo, MI 49008, United States","institution_ids":["https://openalex.org/I141649380"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5079568869"],"corresponding_institution_ids":["https://openalex.org/I141649380"],"apc_list":{"value":3440,"currency":"USD","value_usd":3440},"apc_paid":null,"fwci":9.8894,"has_fulltext":false,"cited_by_count":38,"citation_normalized_percentile":{"value":0.97644595,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"54","issue":null,"first_page":"630","last_page":"638"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10747","display_name":"Disaster Management and Resilience","score":0.9771000146865845,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interpersonal-communication","display_name":"Interpersonal communication","score":0.7732464671134949},{"id":"https://openalex.org/keywords/crisis-communication","display_name":"Crisis communication","score":0.7558742761611938},{"id":"https://openalex.org/keywords/uses-and-gratifications-theory","display_name":"Uses and gratifications theory","score":0.7289952039718628},{"id":"https://openalex.org/keywords/dissemination","display_name":"Dissemination","score":0.5785186290740967},{"id":"https://openalex.org/keywords/information-dissemination","display_name":"Information Dissemination","score":0.5308604836463928},{"id":"https://openalex.org/keywords/phone","display_name":"Phone","score":0.5161556005477905},{"id":"https://openalex.org/keywords/selection","display_name":"Selection (genetic algorithm)","score":0.48398733139038086},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.48298683762550354},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.48149573802948},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4750552177429199},{"id":"https://openalex.org/keywords/channel","display_name":"Channel (broadcasting)","score":0.46883171796798706},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.4549744129180908},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.347240686416626},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3337065577507019},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2820442020893097},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.23162832856178284},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.15104922652244568},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.09955251216888428}],"concepts":[{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.7732464671134949},{"id":"https://openalex.org/C2776058685","wikidata":"https://www.wikidata.org/wiki/Q378874","display_name":"Crisis communication","level":2,"score":0.7558742761611938},{"id":"https://openalex.org/C2778838397","wikidata":"https://www.wikidata.org/wiki/Q1154547","display_name":"Uses and gratifications theory","level":3,"score":0.7289952039718628},{"id":"https://openalex.org/C101780184","wikidata":"https://www.wikidata.org/wiki/Q840576","display_name":"Dissemination","level":2,"score":0.5785186290740967},{"id":"https://openalex.org/C2779494480","wikidata":"https://www.wikidata.org/wiki/Q188728","display_name":"Information Dissemination","level":2,"score":0.5308604836463928},{"id":"https://openalex.org/C2778707766","wikidata":"https://www.wikidata.org/wiki/Q202064","display_name":"Phone","level":2,"score":0.5161556005477905},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.48398733139038086},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.48298683762550354},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.48149573802948},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4750552177429199},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.46883171796798706},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.4549744129180908},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.347240686416626},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3337065577507019},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2820442020893097},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.23162832856178284},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.15104922652244568},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.09955251216888428},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.chb.2015.06.002","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.chb.2015.06.002","pdf_url":null,"source":{"id":"https://openalex.org/S204030396","display_name":"Computers in Human Behavior","issn_l":"0747-5632","issn":["0747-5632","1873-7692"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":45,"referenced_works":["https://openalex.org/W40526534","https://openalex.org/W106639504","https://openalex.org/W331724498","https://openalex.org/W1515423281","https://openalex.org/W1526219060","https://openalex.org/W1537855533","https://openalex.org/W1603489068","https://openalex.org/W1638501542","https://openalex.org/W1963658303","https://openalex.org/W1976853990","https://openalex.org/W1979290264","https://openalex.org/W1990952145","https://openalex.org/W1999642591","https://openalex.org/W2003114551","https://openalex.org/W2004388890","https://openalex.org/W2006620598","https://openalex.org/W2010367231","https://openalex.org/W2010805595","https://openalex.org/W2020997140","https://openalex.org/W2022301684","https://openalex.org/W2024101516","https://openalex.org/W2025541866","https://openalex.org/W2027968480","https://openalex.org/W2063483985","https://openalex.org/W2069365436","https://openalex.org/W2071213671","https://openalex.org/W2078199313","https://openalex.org/W2080346920","https://openalex.org/W2082289330","https://openalex.org/W2098408008","https://openalex.org/W2099539289","https://openalex.org/W2106020698","https://openalex.org/W2118020275","https://openalex.org/W2119639195","https://openalex.org/W2120886088","https://openalex.org/W2127178654","https://openalex.org/W2137152253","https://openalex.org/W2147139740","https://openalex.org/W2157465753","https://openalex.org/W2159516798","https://openalex.org/W2167281153","https://openalex.org/W2486712245","https://openalex.org/W2591903476","https://openalex.org/W4285719527","https://openalex.org/W6611440580"],"related_works":["https://openalex.org/W2975929853","https://openalex.org/W2024182006","https://openalex.org/W2978405156","https://openalex.org/W2071278998","https://openalex.org/W2549276803","https://openalex.org/W2110363646","https://openalex.org/W2182932831","https://openalex.org/W3046560628","https://openalex.org/W2385154714","https://openalex.org/W3158600365"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":9},{"year":2016,"cited_by_count":1}],"updated_date":"2026-04-19T08:26:33.389920","created_date":"2025-10-10T00:00:00"}
