{"id":"https://openalex.org/W2794220533","doi":"https://doi.org/10.1016/j.bdr.2018.02.006","title":"An Investigation to Identify Factors that Lead to Delay in Healthcare Reimbursement Process: A Brazilian case","display_name":"An Investigation to Identify Factors that Lead to Delay in Healthcare Reimbursement Process: A Brazilian case","publication_year":2018,"publication_date":"2018-03-02","ids":{"openalex":"https://openalex.org/W2794220533","doi":"https://doi.org/10.1016/j.bdr.2018.02.006","mag":"2794220533"},"language":"en","primary_location":{"id":"doi:10.1016/j.bdr.2018.02.006","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.bdr.2018.02.006","pdf_url":null,"source":{"id":"https://openalex.org/S2491565770","display_name":"Big Data Research","issn_l":"2214-5796","issn":["2214-5796","2214-580X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Big Data Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5041426303","display_name":"Ricardo Gerhardt","orcid":null},"institutions":[{"id":"https://openalex.org/I61722147","display_name":"Universidade do Vale do Rio dos Sinos","ror":"https://ror.org/05ctmmy43","country_code":"BR","type":"education","lineage":["https://openalex.org/I61722147"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Ricardo Gerhardt","raw_affiliation_strings":["Programa de P\u00f3s-Gradua\u00e7\u00e3o em Computa\u00e7\u00e3o Aplicada \u2013 PPGCA, Universidade do Vale do Rio dos Sinos \u2013 UNISINOS, Av. Unisinos, 950 S\u00e3o Leopoldo, RS, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s-Gradua\u00e7\u00e3o em Computa\u00e7\u00e3o Aplicada \u2013 PPGCA, Universidade do Vale do Rio dos Sinos \u2013 UNISINOS, Av. Unisinos, 950 S\u00e3o Leopoldo, RS, Brazil","institution_ids":["https://openalex.org/I61722147"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030595984","display_name":"Jo\u00e3o Francisco Valiati","orcid":"https://orcid.org/0000-0001-8870-1909"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Jo\u00e3o F. Valiati","raw_affiliation_strings":["Artificial Intelligence Engineers \u2013 AIE, Vieira de Castro Street 262/206, Porto Alegre, RS, Brazil"],"raw_orcid":"https://orcid.org/0000-0001-8870-1909","affiliations":[{"raw_affiliation_string":"Artificial Intelligence Engineers \u2013 AIE, Vieira de Castro Street 262/206, Porto Alegre, RS, Brazil","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5104218464","display_name":"Jos\u00e9 Vicente Canto dos Santos","orcid":null},"institutions":[{"id":"https://openalex.org/I61722147","display_name":"Universidade do Vale do Rio dos Sinos","ror":"https://ror.org/05ctmmy43","country_code":"BR","type":"education","lineage":["https://openalex.org/I61722147"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 Vicente Canto dos Santos","raw_affiliation_strings":["Programa de P\u00f3s-Gradua\u00e7\u00e3o em Computa\u00e7\u00e3o Aplicada \u2013 PPGCA, Universidade do Vale do Rio dos Sinos \u2013 UNISINOS, Av. Unisinos, 950 S\u00e3o Leopoldo, RS, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Programa de P\u00f3s-Gradua\u00e7\u00e3o em Computa\u00e7\u00e3o Aplicada \u2013 PPGCA, Universidade do Vale do Rio dos Sinos \u2013 UNISINOS, Av. Unisinos, 950 S\u00e3o Leopoldo, RS, Brazil","institution_ids":["https://openalex.org/I61722147"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5030595984"],"corresponding_institution_ids":[],"apc_list":{"value":2500,"currency":"USD","value_usd":2500},"apc_paid":null,"fwci":1.2874,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.82467003,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"13","issue":null,"first_page":"11","last_page":"20"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.9484000205993652,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9480999708175659,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reimbursement","display_name":"Reimbursement","score":0.9033485054969788},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.7457467913627625},{"id":"https://openalex.org/keywords/process-mining","display_name":"Process mining","score":0.6934643983840942},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6385526657104492},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5206881761550903},{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.5077403783798218},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5020768642425537},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4254903197288513},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.35833004117012024},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.35484254360198975},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.2073894441127777},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.19803160429000854},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.17482370138168335},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.17328742146492004},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.15614470839500427},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.10574313998222351}],"concepts":[{"id":"https://openalex.org/C2779703844","wikidata":"https://www.wikidata.org/wiki/Q760125","display_name":"Reimbursement","level":3,"score":0.9033485054969788},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.7457467913627625},{"id":"https://openalex.org/C124670913","wikidata":"https://www.wikidata.org/wiki/Q2608526","display_name":"Process mining","level":5,"score":0.6934643983840942},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6385526657104492},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5206881761550903},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.5077403783798218},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5020768642425537},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4254903197288513},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.35833004117012024},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.35484254360198975},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.2073894441127777},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.19803160429000854},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.17482370138168335},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.17328742146492004},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.15614470839500427},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.10574313998222351},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.bdr.2018.02.006","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.bdr.2018.02.006","pdf_url":null,"source":{"id":"https://openalex.org/S2491565770","display_name":"Big Data Research","issn_l":"2214-5796","issn":["2214-5796","2214-580X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Big Data Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.7300000190734863}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W198117845","https://openalex.org/W255556494","https://openalex.org/W1487910914","https://openalex.org/W1521016409","https://openalex.org/W1568396963","https://openalex.org/W1827565655","https://openalex.org/W1968670396","https://openalex.org/W1974120352","https://openalex.org/W2017665047","https://openalex.org/W2033626294","https://openalex.org/W2045745870","https://openalex.org/W2080084655","https://openalex.org/W2091617507","https://openalex.org/W2101238481","https://openalex.org/W2105381422","https://openalex.org/W2158454296","https://openalex.org/W2166559705","https://openalex.org/W2170917993","https://openalex.org/W2208195956","https://openalex.org/W2296140206","https://openalex.org/W2336445786","https://openalex.org/W2398118695","https://openalex.org/W2415813948","https://openalex.org/W2514951036","https://openalex.org/W2520638756","https://openalex.org/W2524961085","https://openalex.org/W2588732096","https://openalex.org/W2591750400","https://openalex.org/W2604500960","https://openalex.org/W2606427199","https://openalex.org/W2765279214","https://openalex.org/W2772577987","https://openalex.org/W2899362734","https://openalex.org/W2911964244","https://openalex.org/W2912790797","https://openalex.org/W2998574808","https://openalex.org/W3150659237","https://openalex.org/W4237583055","https://openalex.org/W4385442274","https://openalex.org/W6629152832","https://openalex.org/W6631106769","https://openalex.org/W6633757708","https://openalex.org/W6683534485","https://openalex.org/W6684726440"],"related_works":["https://openalex.org/W2381272187","https://openalex.org/W1562618899","https://openalex.org/W3025458114","https://openalex.org/W2114212881","https://openalex.org/W3013101519","https://openalex.org/W4226317332","https://openalex.org/W2357750765","https://openalex.org/W2378698999","https://openalex.org/W2166874624","https://openalex.org/W2414882382"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2019,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}