{"id":"https://openalex.org/W1963587159","doi":"https://doi.org/10.1016/0378-7206(94)90049-3","title":"User information satisfaction: IS implementability and effectiveness","display_name":"User information satisfaction: IS implementability and effectiveness","publication_year":1994,"publication_date":"1994-10-01","ids":{"openalex":"https://openalex.org/W1963587159","doi":"https://doi.org/10.1016/0378-7206(94)90049-3","mag":"1963587159"},"language":"en","primary_location":{"id":"doi:10.1016/0378-7206(94)90049-3","is_oa":false,"landing_page_url":"https://doi.org/10.1016/0378-7206(94)90049-3","pdf_url":null,"source":{"id":"https://openalex.org/S38883057","display_name":"Information & Management","issn_l":"0378-7206","issn":["0378-7206","1872-7530"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information & Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011928016","display_name":"Juhani Iivari","orcid":"https://orcid.org/0000-0002-5981-2463"},"institutions":[{"id":"https://openalex.org/I94722563","display_name":"University of Jyv\u00e4skyl\u00e4","ror":"https://ror.org/05n3dz165","country_code":"FI","type":"education","lineage":["https://openalex.org/I94722563"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Juhani Iivari","raw_affiliation_strings":["Department of Computer Science and Information Systems, University of Jyv\u00e4skyl\u00e4, P.O. Box 35, SF-40351 Jyv\u00e4skyl\u00e4, Finland","Dept of Computer Science & Information Systems, University of Jyv\u00e4skyl\u00e4, P.O. Box 35, SF-40351 Jyv\u00e4skyl\u00e4, Finland"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Information Systems, University of Jyv\u00e4skyl\u00e4, P.O. Box 35, SF-40351 Jyv\u00e4skyl\u00e4, Finland","institution_ids":["https://openalex.org/I94722563"]},{"raw_affiliation_string":"Dept of Computer Science & Information Systems, University of Jyv\u00e4skyl\u00e4, P.O. Box 35, SF-40351 Jyv\u00e4skyl\u00e4, Finland","institution_ids":["https://openalex.org/I94722563"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5090854050","display_name":"Irja Ervasti","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Irja Ervasti","raw_affiliation_strings":["Oulu City Council, Box 237, SF-90101 Oulu, Finland"],"affiliations":[{"raw_affiliation_string":"Oulu City Council, Box 237, SF-90101 Oulu, Finland","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5011928016"],"corresponding_institution_ids":["https://openalex.org/I94722563"],"apc_list":{"value":3570,"currency":"USD","value_usd":3570},"apc_paid":null,"fwci":7.7922,"has_fulltext":false,"cited_by_count":94,"citation_normalized_percentile":{"value":0.97077732,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"27","issue":"4","first_page":"205","last_page":"220"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9898999929428101,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9775999784469604,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usable","display_name":"USable","score":0.7551409006118774},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.6359058618545532},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6170250773429871},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.6157000064849854},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"User satisfaction","score":0.5030087828636169},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.4948088526725769},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.486975759267807},{"id":"https://openalex.org/keywords/institutionalisation","display_name":"Institutionalisation","score":0.45690977573394775},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.33230745792388916},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3183435797691345},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2498052418231964},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.09278854727745056},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.06663823127746582}],"concepts":[{"id":"https://openalex.org/C2780615836","wikidata":"https://www.wikidata.org/wiki/Q2471869","display_name":"USable","level":2,"score":0.7551409006118774},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.6359058618545532},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6170250773429871},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.6157000064849854},{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.5030087828636169},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.4948088526725769},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.486975759267807},{"id":"https://openalex.org/C164429055","wikidata":"https://www.wikidata.org/wiki/Q2070165","display_name":"Institutionalisation","level":2,"score":0.45690977573394775},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33230745792388916},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3183435797691345},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2498052418231964},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.09278854727745056},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.06663823127746582},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/0378-7206(94)90049-3","is_oa":false,"landing_page_url":"https://doi.org/10.1016/0378-7206(94)90049-3","pdf_url":null,"source":{"id":"https://openalex.org/S38883057","display_name":"Information & Management","issn_l":"0378-7206","issn":["0378-7206","1872-7530"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information & Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4399999976158142,"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320321108","display_name":"Academy of Finland","ror":"https://ror.org/05k73zm37"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W332135601","https://openalex.org/W577803894","https://openalex.org/W849557440","https://openalex.org/W1484391273","https://openalex.org/W1493400060","https://openalex.org/W1499997051","https://openalex.org/W1507229211","https://openalex.org/W1507912623","https://openalex.org/W1520103841","https://openalex.org/W1521723355","https://openalex.org/W1579652180","https://openalex.org/W1583873799","https://openalex.org/W1595575146","https://openalex.org/W1601709094","https://openalex.org/W1873737531","https://openalex.org/W1897007643","https://openalex.org/W1954663826","https://openalex.org/W1983971229","https://openalex.org/W1985453879","https://openalex.org/W2002398380","https://openalex.org/W2002699156","https://openalex.org/W2005459481","https://openalex.org/W2020243100","https://openalex.org/W2024509488","https://openalex.org/W2034725700","https://openalex.org/W2034940389","https://openalex.org/W2037021532","https://openalex.org/W2055353381","https://openalex.org/W2057012437","https://openalex.org/W2082423369","https://openalex.org/W2085677885","https://openalex.org/W2094942559","https://openalex.org/W2095957999","https://openalex.org/W2096878712","https://openalex.org/W2097421654","https://openalex.org/W2119024354","https://openalex.org/W2136561843","https://openalex.org/W2139589125","https://openalex.org/W2140579795","https://openalex.org/W2141895848","https://openalex.org/W2145173373","https://openalex.org/W2145825063","https://openalex.org/W2147237668","https://openalex.org/W2151013465","https://openalex.org/W2332345511","https://openalex.org/W2395477096","https://openalex.org/W2408062205","https://openalex.org/W2506181239","https://openalex.org/W2912318694","https://openalex.org/W3121623171","https://openalex.org/W3122836339","https://openalex.org/W3123458587","https://openalex.org/W3124865537","https://openalex.org/W6616783757","https://openalex.org/W6623526335","https://openalex.org/W6628901027","https://openalex.org/W6634752348","https://openalex.org/W6635811021","https://openalex.org/W6639253508","https://openalex.org/W6650997547","https://openalex.org/W6681217523","https://openalex.org/W6681332175","https://openalex.org/W6681765242","https://openalex.org/W6713722341"],"related_works":["https://openalex.org/W2963067065","https://openalex.org/W3005901333","https://openalex.org/W2078278282","https://openalex.org/W2206032263","https://openalex.org/W2558911047","https://openalex.org/W2093569910","https://openalex.org/W3203742087","https://openalex.org/W196868518","https://openalex.org/W2163402767","https://openalex.org/W38827802"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}