{"id":"https://openalex.org/W2494297380","doi":"https://doi.org/10.1007/s11134-016-9493-y","title":"Comparisons of ticket and standard queues","display_name":"Comparisons of ticket and standard queues","publication_year":2016,"publication_date":"2016-07-22","ids":{"openalex":"https://openalex.org/W2494297380","doi":"https://doi.org/10.1007/s11134-016-9493-y","mag":"2494297380"},"language":"en","primary_location":{"id":"doi:10.1007/s11134-016-9493-y","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-016-9493-y","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","0340-4384","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020668258","display_name":"Otis B. Jennings","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Otis B. Jennings","raw_affiliation_strings":["Dallas, TX, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Dallas, TX, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011271976","display_name":"Jamol Pender","orcid":"https://orcid.org/0000-0002-5418-6918"},"institutions":[{"id":"https://openalex.org/I205783295","display_name":"Cornell University","ror":"https://ror.org/05bnh6r87","country_code":"US","type":"education","lineage":["https://openalex.org/I205783295"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Jamol Pender","raw_affiliation_strings":["School of Operations Research and Information Engineering, Cornell University, Ithaca, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Operations Research and Information Engineering, Cornell University, Ithaca, USA","institution_ids":["https://openalex.org/I205783295"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5011271976"],"corresponding_institution_ids":["https://openalex.org/I205783295"],"apc_list":{"value":2890,"currency":"USD","value_usd":2890},"apc_paid":null,"fwci":19.9114,"has_fulltext":false,"cited_by_count":50,"citation_normalized_percentile":{"value":0.99635036,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"84","issue":"1-2","first_page":"145","last_page":"202"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11716","display_name":"Random Matrices and Applications","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/2613","display_name":"Statistics and Probability"},"field":{"id":"https://openalex.org/fields/26","display_name":"Mathematics"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11720","display_name":"Probability and Risk Models","score":0.9872000217437744,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ticket","display_name":"Ticket","score":0.7746756076812744},{"id":"https://openalex.org/keywords/queue","display_name":"Queue","score":0.7385589480400085},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6429814696311951},{"id":"https://openalex.org/keywords/queueing-theory","display_name":"Queueing theory","score":0.6045979857444763},{"id":"https://openalex.org/keywords/unobservable","display_name":"Unobservable","score":0.47222211956977844},{"id":"https://openalex.org/keywords/real-time-computing","display_name":"Real-time computing","score":0.38271379470825195},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.3719685673713684},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.3601120710372925},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.2809559106826782},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.23289048671722412},{"id":"https://openalex.org/keywords/econometrics","display_name":"Econometrics","score":0.17340341210365295}],"concepts":[{"id":"https://openalex.org/C2776540713","wikidata":"https://www.wikidata.org/wiki/Q7800647","display_name":"Ticket","level":2,"score":0.7746756076812744},{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.7385589480400085},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6429814696311951},{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.6045979857444763},{"id":"https://openalex.org/C2780695315","wikidata":"https://www.wikidata.org/wiki/Q3799040","display_name":"Unobservable","level":2,"score":0.47222211956977844},{"id":"https://openalex.org/C79403827","wikidata":"https://www.wikidata.org/wiki/Q3988","display_name":"Real-time computing","level":1,"score":0.38271379470825195},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3719685673713684},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.3601120710372925},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.2809559106826782},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.23289048671722412},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.17340341210365295}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s11134-016-9493-y","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-016-9493-y","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","0340-4384","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:queues:v:84:y:2016:i:1:d:10.1007_s11134-016-9493-y","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s11134-016-9493-y","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":23,"referenced_works":["https://openalex.org/W1545209846","https://openalex.org/W1971170413","https://openalex.org/W2012217178","https://openalex.org/W2019377880","https://openalex.org/W2023263624","https://openalex.org/W2058352623","https://openalex.org/W2073639377","https://openalex.org/W2080701558","https://openalex.org/W2085105035","https://openalex.org/W2096898792","https://openalex.org/W2112564785","https://openalex.org/W2115574292","https://openalex.org/W2121605635","https://openalex.org/W2127503699","https://openalex.org/W2128479518","https://openalex.org/W2135896884","https://openalex.org/W2143108620","https://openalex.org/W2144414963","https://openalex.org/W2167921835","https://openalex.org/W2169245259","https://openalex.org/W2561359564","https://openalex.org/W2802739963","https://openalex.org/W4299533062"],"related_works":["https://openalex.org/W2905264482","https://openalex.org/W2191379965","https://openalex.org/W2886988169","https://openalex.org/W4385881825","https://openalex.org/W3153154906","https://openalex.org/W975962615","https://openalex.org/W2922362226","https://openalex.org/W2002648656","https://openalex.org/W2747140455","https://openalex.org/W813048886"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":11},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":8},{"year":2018,"cited_by_count":6},{"year":2017,"cited_by_count":5},{"year":2014,"cited_by_count":1}],"updated_date":"2026-08-14T07:06:38.338062","created_date":"2025-10-10T00:00:00"}