{"id":"https://openalex.org/W4403012641","doi":"https://doi.org/10.1007/s44311-024-00003-3","title":"Explainable predictive process monitoring: a user evaluation","display_name":"Explainable predictive process monitoring: a user evaluation","publication_year":2024,"publication_date":"2024-10-01","ids":{"openalex":"https://openalex.org/W4403012641","doi":"https://doi.org/10.1007/s44311-024-00003-3"},"language":"en","primary_location":{"id":"doi:10.1007/s44311-024-00003-3","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s44311-024-00003-3","pdf_url":"https://link.springer.com/content/pdf/10.1007/s44311-024-00003-3.pdf","source":{"id":"https://openalex.org/S5407036648","display_name":"Process Science","issn_l":"2948-2178","issn":["2948-2178"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Process Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s44311-024-00003-3.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007782819","display_name":"Williams Rizzi","orcid":"https://orcid.org/0000-0002-7318-6833"},"institutions":[{"id":"https://openalex.org/I2277624104","display_name":"Fondazione Bruno Kessler","ror":"https://ror.org/01j33xk10","country_code":"IT","type":"facility","lineage":["https://openalex.org/I2277624104"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Williams Rizzi","raw_affiliation_strings":["Fondazione Bruno Kessler, Trento, 38123, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fondazione Bruno Kessler, Trento, 38123, Italy","institution_ids":["https://openalex.org/I2277624104"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013970379","display_name":"Marco Comuzzi","orcid":"https://orcid.org/0000-0002-6944-4705"},"institutions":[{"id":"https://openalex.org/I48566637","display_name":"Ulsan National Institute of Science and Technology","ror":"https://ror.org/017cjz748","country_code":"KR","type":"education","lineage":["https://openalex.org/I48566637"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Marco Comuzzi","raw_affiliation_strings":["Ulsan National Institute of Science and Technology, Ulsan, 44919, Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ulsan National Institute of Science and Technology, Ulsan, 44919, Korea","institution_ids":["https://openalex.org/I48566637"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070124724","display_name":"Chiara Di Francescomarino","orcid":"https://orcid.org/0000-0002-0264-9394"},"institutions":[{"id":"https://openalex.org/I193223587","display_name":"University of Trento","ror":"https://ror.org/05trd4x28","country_code":"IT","type":"education","lineage":["https://openalex.org/I193223587"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Chiara Di\u00a0Francescomarino","raw_affiliation_strings":["Universita\u2019 di Trento, Povo, 38123, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universita\u2019 di Trento, Povo, 38123, Italy","institution_ids":["https://openalex.org/I193223587"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069353228","display_name":"Chiara Ghidini","orcid":"https://orcid.org/0000-0003-1563-4965"},"institutions":[{"id":"https://openalex.org/I171543936","display_name":"Free University of Bozen-Bolzano","ror":"https://ror.org/012ajp527","country_code":"IT","type":"education","lineage":["https://openalex.org/I171543936"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Chiara Ghidini","raw_affiliation_strings":["Free University of Bozen-Bolzano, Bolzano, 39100, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Free University of Bozen-Bolzano, Bolzano, 39100, Italy","institution_ids":["https://openalex.org/I171543936"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089261967","display_name":"Suhwan Lee","orcid":"https://orcid.org/0000-0001-8089-0960"},"institutions":[{"id":"https://openalex.org/I193662353","display_name":"Utrecht University","ror":"https://ror.org/04pp8hn57","country_code":"NL","type":"education","lineage":["https://openalex.org/I193662353"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Suhwan Lee","raw_affiliation_strings":["Utrecht University, Utrecht, 3584, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Utrecht University, Utrecht, 3584, Netherlands","institution_ids":["https://openalex.org/I193662353"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078031491","display_name":"Fabrizio Maria Maggi","orcid":"https://orcid.org/0000-0002-9089-6896"},"institutions":[{"id":"https://openalex.org/I171543936","display_name":"Free University of Bozen-Bolzano","ror":"https://ror.org/012ajp527","country_code":"IT","type":"education","lineage":["https://openalex.org/I171543936"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Fabrizio\u00a0Maria Maggi","raw_affiliation_strings":["Free University of Bozen-Bolzano, Bolzano, 39100, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Free University of Bozen-Bolzano, Bolzano, 39100, Italy","institution_ids":["https://openalex.org/I171543936"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5067373153","display_name":"Alexander Nolte","orcid":"https://orcid.org/0000-0003-1255-824X"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]},{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL","US"],"is_corresponding":false,"raw_author_name":"Alexander Nolte","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, 15213, PA, USA","Eindhoven University of Technology, Eindhoven, 5612, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, 15213, PA, USA","institution_ids":["https://openalex.org/I74973139"]},{"raw_affiliation_string":"Eindhoven University of Technology, Eindhoven, 5612, Netherlands","institution_ids":["https://openalex.org/I83019370"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5007782819"],"corresponding_institution_ids":["https://openalex.org/I2277624104"],"apc_list":null,"apc_paid":null,"fwci":5.2366,"has_fulltext":true,"cited_by_count":11,"citation_normalized_percentile":{"value":0.95779617,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"1","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11986","display_name":"Scientific Computing and Data Management","score":0.9879000186920166,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.554172158241272},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5317688584327698},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.1318815052509308}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.554172158241272},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5317688584327698},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.1318815052509308}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/s44311-024-00003-3","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s44311-024-00003-3","pdf_url":"https://link.springer.com/content/pdf/10.1007/s44311-024-00003-3.pdf","source":{"id":"https://openalex.org/S5407036648","display_name":"Process Science","issn_l":"2948-2178","issn":["2948-2178"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Process Science","raw_type":"journal-article"},{"id":"pmh:oai:pure.tue.nl:publications/49849b48-6d45-4780-b118-dc6a90bf3a30","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/49849b48-6d45-4780-b118-dc6a90bf3a30","pdf_url":"https://pure.tue.nl/ws/files/342353912/s44311-024-00003-3.pdf","source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Rizzi, W, Comuzzi, M, Di Francescomarino, C, Ghidini, C, Lee, S, Maggi, F M & Nolte, A 2024, 'Explainable predictive process monitoring : a user evaluation', Process Science, vol. 1, no. 1, 3. https://doi.org/10.1007/s44311-024-00003-3","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:iris.unitn.it:11572/437635","is_oa":true,"landing_page_url":"https://link.springer.com/article/10.1007/s44311-024-00003-3","pdf_url":null,"source":{"id":"https://openalex.org/S4306401913","display_name":"Institutional Research Information System (Universit\u00e0 degli Studi di Trento)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I193223587","host_organization_name":"University of Trento","host_organization_lineage":["https://openalex.org/I193223587"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:pure.tue.nl:openaire_cris_publications/49849b48-6d45-4780-b118-dc6a90bf3a30","is_oa":true,"landing_page_url":"https://research.tue.nl/files/342353912/s44311-024-00003-3.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Rizzi, W, Comuzzi, M, Di Francescomarino, C, Ghidini, C, Lee, S, Maggi, F M & Nolte, A 2024, 'Explainable predictive process monitoring : a user evaluation', Process Science, vol. 1, no. 1, 3. https://doi.org/10.1007/s44311-024-00003-3","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"doi:10.1007/s44311-024-00003-3","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s44311-024-00003-3","pdf_url":"https://link.springer.com/content/pdf/10.1007/s44311-024-00003-3.pdf","source":{"id":"https://openalex.org/S5407036648","display_name":"Process Science","issn_l":"2948-2178","issn":["2948-2178"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Process Science","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G551627335","display_name":null,"funder_award_id":"2022R1F1A1072843","funder_id":"https://openalex.org/F4320322120","funder_display_name":"National Research Foundation of Korea"}],"funders":[{"id":"https://openalex.org/F4320322120","display_name":"National Research Foundation of Korea","ror":"https://ror.org/013aysd81"}],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4403012641.pdf"},"referenced_works_count":52,"referenced_works":["https://openalex.org/W48379747","https://openalex.org/W175328628","https://openalex.org/W391985582","https://openalex.org/W1593504443","https://openalex.org/W1678356000","https://openalex.org/W1791587663","https://openalex.org/W2090256123","https://openalex.org/W2099473180","https://openalex.org/W2101238481","https://openalex.org/W2125847307","https://openalex.org/W2132304385","https://openalex.org/W2154157725","https://openalex.org/W2170583180","https://openalex.org/W2282821441","https://openalex.org/W2296466349","https://openalex.org/W2394669110","https://openalex.org/W2487898712","https://openalex.org/W2767387808","https://openalex.org/W2771484234","https://openalex.org/W2775561574","https://openalex.org/W2788403449","https://openalex.org/W2950929549","https://openalex.org/W2963798886","https://openalex.org/W2965446359","https://openalex.org/W3011524944","https://openalex.org/W3035371891","https://openalex.org/W3036646401","https://openalex.org/W3041306121","https://openalex.org/W3046932342","https://openalex.org/W3072556253","https://openalex.org/W3083127930","https://openalex.org/W3083147251","https://openalex.org/W3083166184","https://openalex.org/W3094626345","https://openalex.org/W3103416301","https://openalex.org/W3105202199","https://openalex.org/W3137905446","https://openalex.org/W3156106752","https://openalex.org/W3168229035","https://openalex.org/W3210230218","https://openalex.org/W3217587586","https://openalex.org/W4206530644","https://openalex.org/W4210770559","https://openalex.org/W4220812836","https://openalex.org/W4285149230","https://openalex.org/W4300156483","https://openalex.org/W4318825842","https://openalex.org/W4386288066","https://openalex.org/W4391092733","https://openalex.org/W6891551448","https://openalex.org/W6929022432","https://openalex.org/W6948214015"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052","https://openalex.org/W2382290278","https://openalex.org/W4395014643"],"abstract_inverted_index":{"Explainability":[0],"is":[1],"motivated":[2],"by":[3,36],"the":[4,28,77,108,143,154],"lack":[5],"of":[6,8,20,107,147],"transparency":[7],"black-box":[9],"machine":[10,21,38],"learning":[11,22,39],"approaches,":[12],"which":[13],"do":[14],"not":[15],"foster":[16],"trust":[17,52],"and":[18,53,75,119,132,145,164],"acceptance":[19],"algorithms.":[23],"This":[24],"also":[25],"happens":[26],"in":[27,86,135,142,153],"predictive":[29,68,100,136,159],"process":[30,69,96,101,127,137,160],"monitoring":[31,70,102,138,161],"field,":[32],"where":[33],"predictions,":[34],"obtained":[35],"applying":[37],"techniques,":[40],"need":[41],"to":[42,45,49],"be":[43,92],"explained":[44],"users,":[46],"so":[47],"as":[48,150,152],"gain":[50],"their":[51],"acceptance.":[54],"In":[55],"this":[56],"work,":[57],"we":[58],"carry":[59],"on":[60,64],"a":[61],"user":[62,109],"evaluation":[63,110],"explanation":[65,114],"approaches":[66],"for":[67,95,121,125],"aiming":[71],"at":[72],"investigating":[73],"whether":[74],"how":[76],"explanations":[78],"provided":[79],"(i)":[80],"are":[81,84,116],"understandable;":[82],"(ii)":[83],"useful":[85,120],"decision":[87,122],"making":[88,123],"tasks;":[89],"(iii)":[90],"can":[91],"further":[93],"improved":[94],"analysts":[97],"with":[98,131,157],"different":[99,148,158],"expertise":[103,162],"levels.":[104],"The":[105],"results":[106],"show":[111],"that,":[112],"although":[113],"plots":[115],"overall":[117],"understandable":[118],"tasks":[124],"business":[126],"management":[128],"users":[129,156],"\u2014":[130,139],"without":[133],"experience":[134],"differences":[140],"exist":[141],"comprehension":[144],"usage":[146],"plots,":[149],"well":[151],"way":[155],"understand":[163],"use":[165],"them.":[166]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":2}],"updated_date":"2026-05-30T09:04:40.226872","created_date":"2025-10-10T00:00:00"}
