{"id":"https://openalex.org/W3135305031","doi":"https://doi.org/10.1007/s40747-021-00306-z","title":"Product-harm crisis intelligent warning system design based on fine-grained sentiment analysis of automobile complaints","display_name":"Product-harm crisis intelligent warning system design based on fine-grained sentiment analysis of automobile complaints","publication_year":2021,"publication_date":"2021-03-08","ids":{"openalex":"https://openalex.org/W3135305031","doi":"https://doi.org/10.1007/s40747-021-00306-z","mag":"3135305031"},"language":"en","primary_location":{"id":"doi:10.1007/s40747-021-00306-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s40747-021-00306-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s40747-021-00306-z.pdf","source":{"id":"https://openalex.org/S3035462843","display_name":"Complex & Intelligent Systems","issn_l":"2198-6053","issn":["2198-6053","2199-4536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Complex & Intelligent Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://link.springer.com/content/pdf/10.1007/s40747-021-00306-z.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5090101809","display_name":"Haiju Hu","orcid":null},"institutions":[{"id":"https://openalex.org/I4210139142","display_name":"Development Research Center","ror":"https://ror.org/04m6cjv19","country_code":"CN","type":"government","lineage":["https://openalex.org/I4210139142","https://openalex.org/I4210155611"]},{"id":"https://openalex.org/I39333907","display_name":"Yanshan University","ror":"https://ror.org/02txfnf15","country_code":"CN","type":"education","lineage":["https://openalex.org/I39333907"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Haiju Hu","raw_affiliation_strings":["Regional Economics Development Research Center, Yanshan University, Qinhuangdao, Hebei, China","School of Economics and Management, Yanshan University, Qinhuangdao, Hebei, China"],"affiliations":[{"raw_affiliation_string":"Regional Economics Development Research Center, Yanshan University, Qinhuangdao, Hebei, China","institution_ids":["https://openalex.org/I39333907","https://openalex.org/I4210139142"]},{"raw_affiliation_string":"School of Economics and Management, Yanshan University, Qinhuangdao, Hebei, China","institution_ids":["https://openalex.org/I39333907"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065164966","display_name":"YongHui Wei","orcid":"https://orcid.org/0000-0002-6858-8889"},"institutions":[{"id":"https://openalex.org/I29266178","display_name":"Mongolian National University","ror":"https://ror.org/00qcnss81","country_code":"MN","type":"education","lineage":["https://openalex.org/I29266178"]},{"id":"https://openalex.org/I4210093101","display_name":"Mongolian National University of Medical Sciences","ror":"https://ror.org/00gcpds33","country_code":"MN","type":"education","lineage":["https://openalex.org/I4210093101"]},{"id":"https://openalex.org/I39333907","display_name":"Yanshan University","ror":"https://ror.org/02txfnf15","country_code":"CN","type":"education","lineage":["https://openalex.org/I39333907"]},{"id":"https://openalex.org/I64222039","display_name":"National University of Mongolia","ror":"https://ror.org/04855bv47","country_code":"MN","type":"education","lineage":["https://openalex.org/I64222039"]}],"countries":["CN","MN"],"is_corresponding":false,"raw_author_name":"Yonghui Wei","raw_affiliation_strings":["Graduate School, Mongolian National University, Ulan Bator, Mongolia","LiRen College, Yanshan University, Qinhuangdao, Hebei, China"],"affiliations":[{"raw_affiliation_string":"Graduate School, Mongolian National University, Ulan Bator, Mongolia","institution_ids":["https://openalex.org/I64222039","https://openalex.org/I29266178","https://openalex.org/I4210093101"]},{"raw_affiliation_string":"LiRen College, Yanshan University, Qinhuangdao, Hebei, China","institution_ids":["https://openalex.org/I39333907"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5050643738","display_name":"Yu Lin Zhou","orcid":"https://orcid.org/0000-0002-8061-463X"},"institutions":[{"id":"https://openalex.org/I39333907","display_name":"Yanshan University","ror":"https://ror.org/02txfnf15","country_code":"CN","type":"education","lineage":["https://openalex.org/I39333907"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yu Zhou","raw_affiliation_strings":["LiRen College, Yanshan University, Qinhuangdao, Hebei, China"],"affiliations":[{"raw_affiliation_string":"LiRen College, Yanshan University, Qinhuangdao, Hebei, China","institution_ids":["https://openalex.org/I39333907"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5090101809"],"corresponding_institution_ids":["https://openalex.org/I39333907","https://openalex.org/I4210139142"],"apc_list":{"value":1320,"currency":"GBP","value_usd":1619},"apc_paid":{"value":1320,"currency":"GBP","value_usd":1619},"fwci":0.42,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.67836916,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":"9","issue":"3","first_page":"2313","last_page":"2320"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13083","display_name":"Advanced Text Analysis Techniques","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14368","display_name":"Evaluation and Optimization Models","score":0.9632999897003174,"subfield":{"id":"https://openalex.org/subfields/2213","display_name":"Safety, Risk, Reliability and Quality"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/harm","display_name":"Harm","score":0.8694828152656555},{"id":"https://openalex.org/keywords/warning-system","display_name":"Warning system","score":0.7196378707885742},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.6060636639595032},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5708563923835754},{"id":"https://openalex.org/keywords/artificial-neural-network","display_name":"Artificial neural network","score":0.5265165567398071},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.4826000928878784},{"id":"https://openalex.org/keywords/early-warning-system","display_name":"Early warning system","score":0.474464476108551},{"id":"https://openalex.org/keywords/automotive-industry","display_name":"Automotive industry","score":0.4398958384990692},{"id":"https://openalex.org/keywords/product-design","display_name":"Product design","score":0.41433802247047424},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.35602957010269165},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.3282637894153595},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3187456429004669},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2014857530593872},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.10157448053359985},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.1011698842048645}],"concepts":[{"id":"https://openalex.org/C2777363581","wikidata":"https://www.wikidata.org/wiki/Q15098235","display_name":"Harm","level":2,"score":0.8694828152656555},{"id":"https://openalex.org/C29825287","wikidata":"https://www.wikidata.org/wiki/Q1427940","display_name":"Warning system","level":2,"score":0.7196378707885742},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6060636639595032},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5708563923835754},{"id":"https://openalex.org/C50644808","wikidata":"https://www.wikidata.org/wiki/Q192776","display_name":"Artificial neural network","level":2,"score":0.5265165567398071},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.4826000928878784},{"id":"https://openalex.org/C2779296788","wikidata":"https://www.wikidata.org/wiki/Q5326904","display_name":"Early warning system","level":3,"score":0.474464476108551},{"id":"https://openalex.org/C526921623","wikidata":"https://www.wikidata.org/wiki/Q190117","display_name":"Automotive industry","level":2,"score":0.4398958384990692},{"id":"https://openalex.org/C120823896","wikidata":"https://www.wikidata.org/wiki/Q1043226","display_name":"Product design","level":3,"score":0.41433802247047424},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35602957010269165},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3282637894153595},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3187456429004669},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2014857530593872},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.10157448053359985},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1011698842048645},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s40747-021-00306-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s40747-021-00306-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s40747-021-00306-z.pdf","source":{"id":"https://openalex.org/S3035462843","display_name":"Complex & Intelligent Systems","issn_l":"2198-6053","issn":["2198-6053","2199-4536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Complex & Intelligent Systems","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:20cf3d95d0964b5b95517a6aa38a1f7c","is_oa":true,"landing_page_url":"https://doaj.org/article/20cf3d95d0964b5b95517a6aa38a1f7c","pdf_url":null,"source":{"id":"https://openalex.org/S112646816","display_name":"SHILAP Revista de lepidopterolog\u00eda","issn_l":"0300-5267","issn":["0300-5267","2340-4078"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Complex & Intelligent Systems, Vol 9, Iss 3, Pp 2313-2320 (2021)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1007/s40747-021-00306-z","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s40747-021-00306-z","pdf_url":"https://link.springer.com/content/pdf/10.1007/s40747-021-00306-z.pdf","source":{"id":"https://openalex.org/S3035462843","display_name":"Complex & Intelligent Systems","issn_l":"2198-6053","issn":["2198-6053","2199-4536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Complex & Intelligent Systems","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G2071443865","display_name":null,"funder_award_id":"201805","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G2087396116","display_name":null,"funder_award_id":"China","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G2296938004","display_name":null,"funder_award_id":"71704151","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3317480652","display_name":null,"funder_award_id":"Science","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3744313044","display_name":null,"funder_award_id":"Social","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G391238517","display_name":null,"funder_award_id":", and","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G4020255992","display_name":null,"funder_award_id":"Project","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G5939423041","display_name":null,"funder_award_id":"Technology","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G5994120800","display_name":null,"funder_award_id":"Natural","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G7728663817","display_name":null,"funder_award_id":"201809","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3135305031.pdf","grobid_xml":"https://content.openalex.org/works/W3135305031.grobid-xml"},"referenced_works_count":28,"referenced_works":["https://openalex.org/W1998824578","https://openalex.org/W2103479483","https://openalex.org/W2134068612","https://openalex.org/W2330645510","https://openalex.org/W2597185878","https://openalex.org/W2752539838","https://openalex.org/W2763914008","https://openalex.org/W2767253343","https://openalex.org/W2769215776","https://openalex.org/W2794718431","https://openalex.org/W2796397915","https://openalex.org/W2911265970","https://openalex.org/W2931798381","https://openalex.org/W2950957947","https://openalex.org/W2965613425","https://openalex.org/W2995275703","https://openalex.org/W3011054220","https://openalex.org/W3015644358","https://openalex.org/W3024881870","https://openalex.org/W3025268937","https://openalex.org/W3035703585","https://openalex.org/W3039537481","https://openalex.org/W3090282377","https://openalex.org/W3095383537","https://openalex.org/W3097904695","https://openalex.org/W3106225991","https://openalex.org/W3134993434","https://openalex.org/W3159754263"],"related_works":["https://openalex.org/W2019221308","https://openalex.org/W2366686155","https://openalex.org/W1044530532","https://openalex.org/W2383173999","https://openalex.org/W2899102479","https://openalex.org/W3125817379","https://openalex.org/W2369926976","https://openalex.org/W2381743810","https://openalex.org/W2349162035","https://openalex.org/W2402451758"],"abstract_inverted_index":{"Abstract":[0],"Due":[1],"to":[2,62,73],"the":[3,14,27,34,74,88],"huge":[4],"losses":[5],"caused":[6],"by":[7,83],"product-harm":[8,22,92],"crises":[9],"and":[10,44,58,76,86],"subsequent":[11],"recalls":[12],"in":[13],"automobile":[15,91],"industry,":[16],"companies":[17],"must":[18],"urgently":[19],"design":[20,77],"a":[21,56,64],"crisis":[23,80,93],"warning":[24,31,81],"system.":[25],"However,":[26],"designs":[28],"of":[29,68,78,90],"existing":[30],"systems":[32,82],"use":[33],"recurrent":[35],"neural":[36],"network":[37],"algorithm,":[38],"which":[39],"suffers":[40],"from":[41],"gradient":[42,45],"disappearance":[43],"explosion":[46],"issues.":[47],"To":[48],"compensate":[49],"for":[50],"these":[51],"defects,":[52],"this":[53],"study":[54,71],"uses":[55],"long":[57],"short-term":[59],"memory":[60],"algorithm":[61],"achieve":[63],"final":[65],"prediction":[66],"accuracy":[67,89],"90%.":[69],"This":[70],"contributes":[72],"research":[75],"automatic":[79],"considering":[84],"sentiment":[85],"improving":[87],"prediction.":[94]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-04-18T07:56:08.524223","created_date":"2025-10-10T00:00:00"}