{"id":"https://openalex.org/W1881208908","doi":"https://doi.org/10.1007/s40558-015-0023-2","title":"Business intelligence for cross-process knowledge extraction at tourism destinations","display_name":"Business intelligence for cross-process knowledge extraction at tourism destinations","publication_year":2015,"publication_date":"2015-05-05","ids":{"openalex":"https://openalex.org/W1881208908","doi":"https://doi.org/10.1007/s40558-015-0023-2","mag":"1881208908"},"language":"en","primary_location":{"id":"doi:10.1007/s40558-015-0023-2","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s40558-015-0023-2","pdf_url":"https://link.springer.com/content/pdf/10.1007/s40558-015-0023-2.pdf","source":{"id":"https://openalex.org/S184463352","display_name":"Information Technology & Tourism","issn_l":"1098-3058","issn":["1098-3058","1943-4294"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & Tourism","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/s40558-015-0023-2.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069822917","display_name":"Wolfram H\u00f6pken","orcid":"https://orcid.org/0000-0002-4175-1295"},"institutions":[{"id":"https://openalex.org/I24227732","display_name":"University of Applied Sciences Ravensburg-Weingarten","ror":"https://ror.org/00s4rmz74","country_code":"DE","type":"education","lineage":["https://openalex.org/I24227732"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Wolfram H\u00f6pken","raw_affiliation_strings":["Business Informatics Group, University of Applied Sciences Ravensburg-Weingarten, Doggenriedstr., 88250, Weingarten, Germany","Business Informatics Group, University of Applied Sciences Ravensburg-Weingarten, Weingarten, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Business Informatics Group, University of Applied Sciences Ravensburg-Weingarten, Doggenriedstr., 88250, Weingarten, Germany","institution_ids":["https://openalex.org/I24227732"]},{"raw_affiliation_string":"Business Informatics Group, University of Applied Sciences Ravensburg-Weingarten, Weingarten, Germany","institution_ids":["https://openalex.org/I24227732"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022547510","display_name":"Matthias Fuchs","orcid":"https://orcid.org/0000-0003-3964-2716"},"institutions":[{"id":"https://openalex.org/I56475706","display_name":"Mid Sweden University","ror":"https://ror.org/019k1pd13","country_code":"SE","type":"education","lineage":["https://openalex.org/I56475706"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Matthias Fuchs","raw_affiliation_strings":["European Tourism Research Institute (ETOUR), Mid-Sweden University, Kunskapens V\u00e4g 1, 83125, \u00d6stersund, Sweden","European Tourism Research Institute (Etour), Mid-Sweden University , \u00d6stersund, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"European Tourism Research Institute (ETOUR), Mid-Sweden University, Kunskapens V\u00e4g 1, 83125, \u00d6stersund, Sweden","institution_ids":["https://openalex.org/I56475706"]},{"raw_affiliation_string":"European Tourism Research Institute (Etour), Mid-Sweden University , \u00d6stersund, Sweden","institution_ids":["https://openalex.org/I56475706"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005271936","display_name":"Dimitri Keil","orcid":null},"institutions":[{"id":"https://openalex.org/I56475706","display_name":"Mid Sweden University","ror":"https://ror.org/019k1pd13","country_code":"SE","type":"education","lineage":["https://openalex.org/I56475706"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Dimitri Keil","raw_affiliation_strings":["European Tourism Research Institute (ETOUR), Mid-Sweden University, Kunskapens V\u00e4g 1, 83125, \u00d6stersund, Sweden","European Tourism Research Institute (Etour), Mid-Sweden University , \u00d6stersund, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"European Tourism Research Institute (ETOUR), Mid-Sweden University, Kunskapens V\u00e4g 1, 83125, \u00d6stersund, Sweden","institution_ids":["https://openalex.org/I56475706"]},{"raw_affiliation_string":"European Tourism Research Institute (Etour), Mid-Sweden University , \u00d6stersund, Sweden","institution_ids":["https://openalex.org/I56475706"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5039164257","display_name":"Maria Lexhagen","orcid":"https://orcid.org/0000-0002-6610-9303"},"institutions":[{"id":"https://openalex.org/I56475706","display_name":"Mid Sweden University","ror":"https://ror.org/019k1pd13","country_code":"SE","type":"education","lineage":["https://openalex.org/I56475706"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Maria Lexhagen","raw_affiliation_strings":["European Tourism Research Institute (ETOUR), Mid-Sweden University, Kunskapens V\u00e4g 1, 83125, \u00d6stersund, Sweden","European Tourism Research Institute (Etour), Mid-Sweden University , \u00d6stersund, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"European Tourism Research Institute (ETOUR), Mid-Sweden University, Kunskapens V\u00e4g 1, 83125, \u00d6stersund, Sweden","institution_ids":["https://openalex.org/I56475706"]},{"raw_affiliation_string":"European Tourism Research Institute (Etour), Mid-Sweden University , \u00d6stersund, Sweden","institution_ids":["https://openalex.org/I56475706"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5069822917"],"corresponding_institution_ids":["https://openalex.org/I24227732"],"apc_list":{"value":3190,"currency":"USD","value_usd":3190},"apc_paid":null,"fwci":7.0048,"has_fulltext":true,"cited_by_count":77,"citation_normalized_percentile":{"value":0.9631467,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"15","issue":"2","first_page":"101","last_page":"130"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9671000242233276,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12399","display_name":"Wine Industry and Tourism","score":0.9631999731063843,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/data-warehouse","display_name":"Data warehouse","score":0.7162656784057617},{"id":"https://openalex.org/keywords/business-intelligence","display_name":"Business intelligence","score":0.7098109722137451},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.7002992630004883},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5713198184967041},{"id":"https://openalex.org/keywords/knowledge-extraction","display_name":"Knowledge extraction","score":0.5312238335609436},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4890380799770355},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"Decision support system","score":0.4806486666202545},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.43465298414230347},{"id":"https://openalex.org/keywords/artifact-centric-business-process-model","display_name":"Artifact-centric business process model","score":0.42130279541015625},{"id":"https://openalex.org/keywords/destinations","display_name":"Destinations","score":0.4131971001625061},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.40637531876564026},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.38366544246673584},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.35762450098991394},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3422698378562927},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.31435737013816833},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.28891634941101074},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.11147639155387878}],"concepts":[{"id":"https://openalex.org/C135572916","wikidata":"https://www.wikidata.org/wiki/Q193351","display_name":"Data warehouse","level":2,"score":0.7162656784057617},{"id":"https://openalex.org/C2767350","wikidata":"https://www.wikidata.org/wiki/Q6662173","display_name":"Business intelligence","level":2,"score":0.7098109722137451},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.7002992630004883},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5713198184967041},{"id":"https://openalex.org/C120567893","wikidata":"https://www.wikidata.org/wiki/Q1582085","display_name":"Knowledge extraction","level":2,"score":0.5312238335609436},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4890380799770355},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.4806486666202545},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.43465298414230347},{"id":"https://openalex.org/C162754035","wikidata":"https://www.wikidata.org/wiki/Q17006331","display_name":"Artifact-centric business process model","level":5,"score":0.42130279541015625},{"id":"https://openalex.org/C2776687071","wikidata":"https://www.wikidata.org/wiki/Q5265193","display_name":"Destinations","level":3,"score":0.4131971001625061},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.40637531876564026},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.38366544246673584},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.35762450098991394},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3422698378562927},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.31435737013816833},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.28891634941101074},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.11147639155387878},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s40558-015-0023-2","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s40558-015-0023-2","pdf_url":"https://link.springer.com/content/pdf/10.1007/s40558-015-0023-2.pdf","source":{"id":"https://openalex.org/S184463352","display_name":"Information Technology & Tourism","issn_l":"1098-3058","issn":["1098-3058","1943-4294"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & Tourism","raw_type":"journal-article"},{"id":"pmh:oai:DiVA.org:miun-25799","is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-25799","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1007/s40558-015-0023-2","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s40558-015-0023-2","pdf_url":"https://link.springer.com/content/pdf/10.1007/s40558-015-0023-2.pdf","source":{"id":"https://openalex.org/S184463352","display_name":"Information Technology & Tourism","issn_l":"1098-3058","issn":["1098-3058","1943-4294"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & Tourism","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.6000000238418579,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1881208908.pdf","grobid_xml":"https://content.openalex.org/works/W1881208908.grobid-xml"},"referenced_works_count":68,"referenced_works":["https://openalex.org/W91259046","https://openalex.org/W109127539","https://openalex.org/W119900955","https://openalex.org/W332208005","https://openalex.org/W570499905","https://openalex.org/W596775134","https://openalex.org/W608290075","https://openalex.org/W626362941","https://openalex.org/W1493163203","https://openalex.org/W1499144780","https://openalex.org/W1501040844","https://openalex.org/W1510220247","https://openalex.org/W1512068929","https://openalex.org/W1512449845","https://openalex.org/W1538065321","https://openalex.org/W1566213486","https://openalex.org/W1574901103","https://openalex.org/W1582785561","https://openalex.org/W1585155070","https://openalex.org/W1593949055","https://openalex.org/W1608357024","https://openalex.org/W1860683950","https://openalex.org/W1963494721","https://openalex.org/W1964949623","https://openalex.org/W1972543031","https://openalex.org/W1973918332","https://openalex.org/W1978827190","https://openalex.org/W1994573527","https://openalex.org/W1994650751","https://openalex.org/W1995513895","https://openalex.org/W1997279671","https://openalex.org/W2010513477","https://openalex.org/W2014260475","https://openalex.org/W2019252131","https://openalex.org/W2022411856","https://openalex.org/W2042155666","https://openalex.org/W2044311525","https://openalex.org/W2045812729","https://openalex.org/W2062332656","https://openalex.org/W2064037722","https://openalex.org/W2064147285","https://openalex.org/W2072764742","https://openalex.org/W2077372466","https://openalex.org/W2079891869","https://openalex.org/W2104193996","https://openalex.org/W2107286848","https://openalex.org/W2107584601","https://openalex.org/W2108971776","https://openalex.org/W2123741136","https://openalex.org/W2138101451","https://openalex.org/W2145468332","https://openalex.org/W2150301948","https://openalex.org/W2158498894","https://openalex.org/W2160145818","https://openalex.org/W2169099305","https://openalex.org/W2169622362","https://openalex.org/W2364964713","https://openalex.org/W2408314288","https://openalex.org/W2476074131","https://openalex.org/W2480535768","https://openalex.org/W2488924625","https://openalex.org/W2764773363","https://openalex.org/W2764821952","https://openalex.org/W2996370694","https://openalex.org/W3147963849","https://openalex.org/W3161663702","https://openalex.org/W4240548014","https://openalex.org/W4242240582"],"related_works":["https://openalex.org/W208715492","https://openalex.org/W2581040172","https://openalex.org/W2383696629","https://openalex.org/W2506063602","https://openalex.org/W2099377347","https://openalex.org/W2184258672","https://openalex.org/W23190051","https://openalex.org/W2362581214","https://openalex.org/W3165010183","https://openalex.org/W1543899699"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":18},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":15},{"year":2019,"cited_by_count":7},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":2}],"updated_date":"2026-07-23T08:03:31.855105","created_date":"2025-10-10T00:00:00"}