{"id":"https://openalex.org/W3082431681","doi":"https://doi.org/10.1007/s12652-020-02473-2","title":"Impact of Business Intelligence Adoption on performance of banks: a conceptual framework","display_name":"Impact of Business Intelligence Adoption on performance of banks: a conceptual framework","publication_year":2020,"publication_date":"2020-08-30","ids":{"openalex":"https://openalex.org/W3082431681","doi":"https://doi.org/10.1007/s12652-020-02473-2","mag":"3082431681"},"language":"en","primary_location":{"id":"doi:10.1007/s12652-020-02473-2","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12652-020-02473-2","pdf_url":null,"source":{"id":"https://openalex.org/S48031226","display_name":"Journal of Ambient Intelligence and Humanized Computing","issn_l":"1868-5137","issn":["1868-5137","1868-5145"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Ambient Intelligence and Humanized Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5090334441","display_name":"N. Nithya","orcid":"https://orcid.org/0000-0001-6354-5655"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"N. Nithya","raw_affiliation_strings":["Department of MBA, Sona College of Technology, Salem, India"],"raw_orcid":"https://orcid.org/0000-0001-6354-5655","affiliations":[{"raw_affiliation_string":"Department of MBA, Sona College of Technology, Salem, India","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103208677","display_name":"R. Kiruthika","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"R. Kiruthika","raw_affiliation_strings":["PSGR Krishnammal College for Women, Coimbatore, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"PSGR Krishnammal College for Women, Coimbatore, India","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5090334441"],"corresponding_institution_ids":[],"apc_list":{"value":2690,"currency":"EUR","value_usd":3390},"apc_paid":null,"fwci":8.8234,"has_fulltext":false,"cited_by_count":73,"citation_normalized_percentile":{"value":0.97717655,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"12","issue":"2","first_page":"3139","last_page":"3150"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9879999756813049,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9843999743461609,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-intelligence","display_name":"Business intelligence","score":0.6377173662185669},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5732291340827942},{"id":"https://openalex.org/keywords/customer-relationship-management","display_name":"Customer relationship management","score":0.5688083171844482},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5435992479324341},{"id":"https://openalex.org/keywords/measure","display_name":"Measure (data warehouse)","score":0.5254565477371216},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"Conceptual framework","score":0.4969232380390167},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.4254450798034668},{"id":"https://openalex.org/keywords/conceptual-model","display_name":"Conceptual model","score":0.42023545503616333},{"id":"https://openalex.org/keywords/customer-base","display_name":"Customer base","score":0.4154534339904785},{"id":"https://openalex.org/keywords/variable","display_name":"Variable (mathematics)","score":0.4150264263153076},{"id":"https://openalex.org/keywords/computational-intelligence","display_name":"Computational intelligence","score":0.41156718134880066},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3753683269023895},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.321332722902298},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2738897204399109},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.14283928275108337},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.1370319426059723},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.08747899532318115}],"concepts":[{"id":"https://openalex.org/C2767350","wikidata":"https://www.wikidata.org/wiki/Q6662173","display_name":"Business intelligence","level":2,"score":0.6377173662185669},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5732291340827942},{"id":"https://openalex.org/C98825075","wikidata":"https://www.wikidata.org/wiki/Q485643","display_name":"Customer relationship management","level":2,"score":0.5688083171844482},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5435992479324341},{"id":"https://openalex.org/C2780009758","wikidata":"https://www.wikidata.org/wiki/Q6804172","display_name":"Measure (data warehouse)","level":2,"score":0.5254565477371216},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.4969232380390167},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.4254450798034668},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.42023545503616333},{"id":"https://openalex.org/C2777276756","wikidata":"https://www.wikidata.org/wiki/Q5196446","display_name":"Customer base","level":2,"score":0.4154534339904785},{"id":"https://openalex.org/C182365436","wikidata":"https://www.wikidata.org/wiki/Q50701","display_name":"Variable (mathematics)","level":2,"score":0.4150264263153076},{"id":"https://openalex.org/C139502532","wikidata":"https://www.wikidata.org/wiki/Q1122090","display_name":"Computational intelligence","level":2,"score":0.41156718134880066},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3753683269023895},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.321332722902298},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2738897204399109},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.14283928275108337},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.1370319426059723},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.08747899532318115},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s12652-020-02473-2","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12652-020-02473-2","pdf_url":null,"source":{"id":"https://openalex.org/S48031226","display_name":"Journal of Ambient Intelligence and Humanized Computing","issn_l":"1868-5137","issn":["1868-5137","1868-5145"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Ambient Intelligence and Humanized Computing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":79,"referenced_works":["https://openalex.org/W91447311","https://openalex.org/W121696351","https://openalex.org/W230224349","https://openalex.org/W281062073","https://openalex.org/W383695316","https://openalex.org/W621700478","https://openalex.org/W755405944","https://openalex.org/W1494721750","https://openalex.org/W1497006837","https://openalex.org/W1539538907","https://openalex.org/W1569361973","https://openalex.org/W1570918016","https://openalex.org/W1583356901","https://openalex.org/W1770638746","https://openalex.org/W1888519639","https://openalex.org/W1963538647","https://openalex.org/W1965446534","https://openalex.org/W1966971815","https://openalex.org/W1970523743","https://openalex.org/W1996630988","https://openalex.org/W2004335566","https://openalex.org/W2005364767","https://openalex.org/W2028190032","https://openalex.org/W2031438869","https://openalex.org/W2032668118","https://openalex.org/W2039567940","https://openalex.org/W2047663317","https://openalex.org/W2052452825","https://openalex.org/W2062803505","https://openalex.org/W2063513444","https://openalex.org/W2065389727","https://openalex.org/W2080485589","https://openalex.org/W2087067643","https://openalex.org/W2087783244","https://openalex.org/W2089062609","https://openalex.org/W2090266480","https://openalex.org/W2094239909","https://openalex.org/W2111652331","https://openalex.org/W2127583308","https://openalex.org/W2136925320","https://openalex.org/W2145607606","https://openalex.org/W2156100393","https://openalex.org/W2169733232","https://openalex.org/W2178315015","https://openalex.org/W2184860377","https://openalex.org/W2187485860","https://openalex.org/W2193018800","https://openalex.org/W2255477244","https://openalex.org/W2261785511","https://openalex.org/W2265410302","https://openalex.org/W2265450077","https://openalex.org/W2302242133","https://openalex.org/W2341492398","https://openalex.org/W2345429741","https://openalex.org/W2520915449","https://openalex.org/W2521319772","https://openalex.org/W2521331907","https://openalex.org/W2557765931","https://openalex.org/W2566625419","https://openalex.org/W2592982295","https://openalex.org/W2608363067","https://openalex.org/W2611259400","https://openalex.org/W2744284689","https://openalex.org/W2760723039","https://openalex.org/W2788303370","https://openalex.org/W2890539934","https://openalex.org/W2893278020","https://openalex.org/W2901170814","https://openalex.org/W2948871291","https://openalex.org/W2978104531","https://openalex.org/W2992236671","https://openalex.org/W3018321379","https://openalex.org/W3094044351","https://openalex.org/W3124170885","https://openalex.org/W3157735630","https://openalex.org/W4253429119","https://openalex.org/W4255962414","https://openalex.org/W4285719527","https://openalex.org/W4298203125"],"related_works":["https://openalex.org/W2736674626","https://openalex.org/W2973875853","https://openalex.org/W1987895166","https://openalex.org/W4295529468","https://openalex.org/W4225150523","https://openalex.org/W4360993986","https://openalex.org/W3109698684","https://openalex.org/W3141992886","https://openalex.org/W2258439972","https://openalex.org/W2253494975"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":30},{"year":2023,"cited_by_count":17},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":7}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}