{"id":"https://openalex.org/W3014019369","doi":"https://doi.org/10.1007/s12599-020-00649-w","title":"Process Mining for Six Sigma","display_name":"Process Mining for Six Sigma","publication_year":2020,"publication_date":"2020-04-27","ids":{"openalex":"https://openalex.org/W3014019369","doi":"https://doi.org/10.1007/s12599-020-00649-w","mag":"3014019369"},"language":"en","primary_location":{"id":"doi:10.1007/s12599-020-00649-w","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12599-020-00649-w","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12599-020-00649-w.pdf","source":{"id":"https://openalex.org/S27339233","display_name":"Business & Information Systems Engineering","issn_l":"1867-0202","issn":["1867-0202","2363-7005"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business & Information Systems Engineering","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1007/s12599-020-00649-w.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054660110","display_name":"Teun Graafmans","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Teun Graafmans","raw_affiliation_strings":["Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology, Eindhoven, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000742134","display_name":"Oktay T\u00fcretken","orcid":"https://orcid.org/0000-0003-3798-0439"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Oktay Turetken","raw_affiliation_strings":["Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology, Eindhoven, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050909227","display_name":"Hans Poppelaars","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Hans Poppelaars","raw_affiliation_strings":["Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology, Eindhoven, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5057249916","display_name":"Dirk Fahland","orcid":"https://orcid.org/0000-0002-1993-9363"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Dirk Fahland","raw_affiliation_strings":["Department of Mathematics and Computer Science, Eindhoven University of Technology, Eindhoven, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Mathematics and Computer Science, Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5054660110"],"corresponding_institution_ids":["https://openalex.org/I83019370"],"apc_list":{"value":2790,"currency":"EUR","value_usd":3590},"apc_paid":{"value":2790,"currency":"EUR","value_usd":3590},"fwci":8.3063,"has_fulltext":true,"cited_by_count":59,"citation_normalized_percentile":{"value":0.97496706,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"63","issue":"3","first_page":"277","last_page":"300"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9923999905586243,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9771999716758728,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/dmaic","display_name":"DMAIC","score":0.9317344427108765},{"id":"https://openalex.org/keywords/six-sigma","display_name":"Six Sigma","score":0.9301702380180359},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6691038608551025},{"id":"https://openalex.org/keywords/process-mining","display_name":"Process mining","score":0.6600478291511536},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6250166296958923},{"id":"https://openalex.org/keywords/design-for-six-sigma","display_name":"Design for Six Sigma","score":0.6118100881576538},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.6026360988616943},{"id":"https://openalex.org/keywords/guideline","display_name":"Guideline","score":0.5916087031364441},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5021257400512695},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4722382724285126},{"id":"https://openalex.org/keywords/lean-six-sigma","display_name":"Lean Six Sigma","score":0.42097917199134827},{"id":"https://openalex.org/keywords/root-cause-analysis","display_name":"Root cause analysis","score":0.41256043314933777},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.40621888637542725},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.39554065465927124},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.3555047810077667},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.29685908555984497},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.20044896006584167},{"id":"https://openalex.org/keywords/reliability-engineering","display_name":"Reliability engineering","score":0.1086929440498352},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.07705879211425781}],"concepts":[{"id":"https://openalex.org/C205400985","wikidata":"https://www.wikidata.org/wiki/Q380179","display_name":"DMAIC","level":4,"score":0.9317344427108765},{"id":"https://openalex.org/C23119410","wikidata":"https://www.wikidata.org/wiki/Q236908","display_name":"Six Sigma","level":3,"score":0.9301702380180359},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6691038608551025},{"id":"https://openalex.org/C124670913","wikidata":"https://www.wikidata.org/wiki/Q2608526","display_name":"Process mining","level":5,"score":0.6600478291511536},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6250166296958923},{"id":"https://openalex.org/C161272170","wikidata":"https://www.wikidata.org/wiki/Q289076","display_name":"Design for Six Sigma","level":4,"score":0.6118100881576538},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.6026360988616943},{"id":"https://openalex.org/C2780182762","wikidata":"https://www.wikidata.org/wiki/Q1630279","display_name":"Guideline","level":2,"score":0.5916087031364441},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5021257400512695},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4722382724285126},{"id":"https://openalex.org/C2778139897","wikidata":"https://www.wikidata.org/wiki/Q6509447","display_name":"Lean Six Sigma","level":4,"score":0.42097917199134827},{"id":"https://openalex.org/C130963320","wikidata":"https://www.wikidata.org/wiki/Q1401207","display_name":"Root cause analysis","level":2,"score":0.41256043314933777},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.40621888637542725},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39554065465927124},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.3555047810077667},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.29685908555984497},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.20044896006584167},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.1086929440498352},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.07705879211425781},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1007/s12599-020-00649-w","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12599-020-00649-w","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12599-020-00649-w.pdf","source":{"id":"https://openalex.org/S27339233","display_name":"Business & Information Systems Engineering","issn_l":"1867-0202","issn":["1867-0202","2363-7005"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business & Information Systems Engineering","raw_type":"journal-article"},{"id":"pmh:oai:pure.tue.nl:openaire/c5f3e73e-eaea-41b1-be4f-961466bed414","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/c5f3e73e-eaea-41b1-be4f-961466bed414","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Graafmans, T L F, T\u00fcretken, O, Poppelaars, J J G & Fahland, D 2021, 'Process mining for six sigma : a guideline and tool support', Business & Information Systems Engineering, vol. 63, no. 3, pp. 277-300. https://doi.org/10.1007/s12599-020-00649-w","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:pure.tue.nl:publications/c5f3e73e-eaea-41b1-be4f-961466bed414","is_oa":true,"landing_page_url":"http://www.scopus.com/inward/record.url?scp=85084205920&partnerID=8YFLogxK","pdf_url":"https://pure.tue.nl/ws/files/146912029/2019_BISE_v3_AcceptedAuthorVersion.pdf","source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Graafmans, T L F, T\u00fcretken, O, Poppelaars, J J G & Fahland, D 2021, 'Process mining for six sigma : a guideline and tool support', Business & Information Systems Engineering, vol. 63, no. 3, pp. 277-300. https://doi.org/10.1007/s12599-020-00649-w","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:tue:oai:pure.tue.nl:publications/c5f3e73e-eaea-41b1-be4f-961466bed414","is_oa":true,"landing_page_url":"https://research.tue.nl/nl/publications/c5f3e73e-eaea-41b1-be4f-961466bed414","pdf_url":"https://research.tue.nl/nl/publications/c5f3e73e-eaea-41b1-be4f-961466bed414","source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Business & Information Systems Engineering, 63(3), 277 - 300. Springer","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:RePEc:spr:binfse:v:63:y:2021:i:3:d:10.1007_s12599-020-00649-w","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s12599-020-00649-w","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.1007/s12599-020-00649-w","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12599-020-00649-w","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12599-020-00649-w.pdf","source":{"id":"https://openalex.org/S27339233","display_name":"Business & Information Systems Engineering","issn_l":"1867-0202","issn":["1867-0202","2363-7005"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business & Information Systems Engineering","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.6100000143051147,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3014019369.pdf","grobid_xml":"https://content.openalex.org/works/W3014019369.grobid-xml"},"referenced_works_count":80,"referenced_works":["https://openalex.org/W61317304","https://openalex.org/W124349154","https://openalex.org/W183020449","https://openalex.org/W594155935","https://openalex.org/W649212855","https://openalex.org/W1276866904","https://openalex.org/W1486629514","https://openalex.org/W1510273105","https://openalex.org/W1526544988","https://openalex.org/W1533972730","https://openalex.org/W1542879894","https://openalex.org/W1546887271","https://openalex.org/W1568396963","https://openalex.org/W1593157154","https://openalex.org/W1593702879","https://openalex.org/W1791587663","https://openalex.org/W1918053365","https://openalex.org/W2032860265","https://openalex.org/W2039354463","https://openalex.org/W2047547708","https://openalex.org/W2050057746","https://openalex.org/W2070649924","https://openalex.org/W2074680085","https://openalex.org/W2079484041","https://openalex.org/W2089186825","https://openalex.org/W2097086691","https://openalex.org/W2099054346","https://openalex.org/W2100379340","https://openalex.org/W2101238481","https://openalex.org/W2103037286","https://openalex.org/W2108985975","https://openalex.org/W2111207692","https://openalex.org/W2123695715","https://openalex.org/W2129106827","https://openalex.org/W2136922540","https://openalex.org/W2153858634","https://openalex.org/W2158891129","https://openalex.org/W2168569455","https://openalex.org/W2173412009","https://openalex.org/W2250876140","https://openalex.org/W2342091124","https://openalex.org/W2394504648","https://openalex.org/W2406663709","https://openalex.org/W2485971144","https://openalex.org/W2497133847","https://openalex.org/W2502530189","https://openalex.org/W2506977975","https://openalex.org/W2519877455","https://openalex.org/W2524961085","https://openalex.org/W2554851507","https://openalex.org/W2557960749","https://openalex.org/W2567001343","https://openalex.org/W2573076684","https://openalex.org/W2600330064","https://openalex.org/W2602274562","https://openalex.org/W2607903020","https://openalex.org/W2620090556","https://openalex.org/W2624336561","https://openalex.org/W2751331657","https://openalex.org/W2754220978","https://openalex.org/W2767523462","https://openalex.org/W2793518376","https://openalex.org/W2809580410","https://openalex.org/W2830538278","https://openalex.org/W2890291187","https://openalex.org/W2897275652","https://openalex.org/W2899730448","https://openalex.org/W2905883195","https://openalex.org/W2908680505","https://openalex.org/W2928968255","https://openalex.org/W2944362491","https://openalex.org/W2963107557","https://openalex.org/W2965965924","https://openalex.org/W2972163492","https://openalex.org/W3108547111","https://openalex.org/W4231573438","https://openalex.org/W4239720002","https://openalex.org/W4243932450","https://openalex.org/W4244254179","https://openalex.org/W4385363928"],"related_works":["https://openalex.org/W954853502","https://openalex.org/W4210812602","https://openalex.org/W2164586163","https://openalex.org/W2978406259","https://openalex.org/W3172080053","https://openalex.org/W4205243960","https://openalex.org/W2606073848","https://openalex.org/W3215996046","https://openalex.org/W599336953","https://openalex.org/W2061692866"],"abstract_inverted_index":{"Abstract":[0],"Process":[1,61],"mining":[2,27,45,78,188],"offers":[3,149],"a":[4,36,90,139,150],"set":[5],"of":[6,24,86,119,130,170,181,186,206],"techniques":[7,28,79],"for":[8,63,153],"gaining":[9],"data-based":[10],"insights":[11],"into":[12],"business":[13],"processes":[14],"from":[15],"event":[16],"logs.":[17],"The":[18,128],"literature":[19],"acknowledges":[20],"the":[21,60,82,131,157,166,179,184,195,203],"potential":[22],"benefits":[23],"using":[25,76],"process":[26,32,44,77,113,145,173,187],"in":[29,50,74,104,109,183],"Six":[30,51,64,87,110,143,171,190],"Sigma-based":[31,144,172],"improvement":[33,146],"initiatives.":[34],"However,":[35],"guideline":[37,67,140,152],"that":[38,134],"is":[39,54,136],"explicitly":[40],"dedicated":[41],"on":[42],"how":[43],"can":[46,163],"be":[47],"systematically":[48,75],"used":[49],"Sigma":[52,65,111],"initiatives":[53],"lacking.":[55],"To":[56],"address":[57],"this":[58],"gap,":[59],"Mining":[62],"(PMSS)":[66],"has":[68],"been":[69,101],"developed":[70,102],"to":[71,141,202],"support":[72,99,142],"organizations":[73],"aligned":[80],"with":[81,107,125],"DMAIC":[83],"(Define-Measure-Analyze-Improve-Control)":[84],"model":[85],"Sigma.":[88],"Following":[89],"design":[91],"science":[92],"research":[93],"methodology,":[94],"PMSS":[95,135,162],"and":[96,112,115,123,168,189,192],"its":[97],"tool":[98],"have":[100],"iteratively":[103],"close":[105],"collaboration":[106],"experts":[108],"mining,":[114],"evaluated":[116],"by":[117,155],"means":[118],"focus":[120],"groups,":[121],"demonstrations":[122],"interviews":[124],"industry":[126],"experts.":[127],"results":[129],"evaluations":[132],"indicate":[133],"useful":[137],"as":[138],"activities.":[147],"It":[148],"structured":[151],"practitioners":[154],"extending":[156],"DMAIC-based":[158],"standard":[159],"operating":[160],"procedure.":[161],"help":[164],"increasing":[165],"efficiency":[167],"effectiveness":[169],"improving":[174],"efforts.":[175],"This":[176],"work":[177],"extends":[178],"body":[180],"knowledge":[182],"fields":[185],"Sigma,":[191],"helps":[193],"closing":[194],"gap":[196],"between":[197],"them.":[198],"Hence,":[199],"it":[200],"contributes":[201],"broad":[204],"field":[205],"quality":[207],"management.":[208]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":15},{"year":2024,"cited_by_count":11},{"year":2023,"cited_by_count":12},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":10},{"year":2020,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}