{"id":"https://openalex.org/W2889893390","doi":"https://doi.org/10.1007/s12599-018-0557-x","title":"A Value Co-creation Perspective on Information Systems Analysis and Design","display_name":"A Value Co-creation Perspective on Information Systems Analysis and Design","publication_year":2018,"publication_date":"2018-09-06","ids":{"openalex":"https://openalex.org/W2889893390","doi":"https://doi.org/10.1007/s12599-018-0557-x","mag":"2889893390"},"language":"en","primary_location":{"id":"doi:10.1007/s12599-018-0557-x","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12599-018-0557-x","pdf_url":null,"source":{"id":"https://openalex.org/S27339233","display_name":"Business & Information Systems Engineering","issn_l":"1867-0202","issn":["1867-0202","2363-7005"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business &amp; Information Systems Engineering","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003992026","display_name":"Kazem Haki","orcid":"https://orcid.org/0000-0002-8807-0147"},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Kazem Haki","raw_affiliation_strings":["Institute of Information Management, University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Management, University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061782457","display_name":"Michael Blaschke","orcid":"https://orcid.org/0000-0002-4738-4510"},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Michael Blaschke","raw_affiliation_strings":["Institute of Information Management, University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Management, University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062691608","display_name":"Stephan Aier","orcid":"https://orcid.org/0009-0000-7620-0947"},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Stephan Aier","raw_affiliation_strings":["Institute of Information Management, University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Management, University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004386505","display_name":"Robert Winter","orcid":"https://orcid.org/0000-0001-9383-2276"},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Robert Winter","raw_affiliation_strings":["Institute of Information Management, University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Management, University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5061782457"],"corresponding_institution_ids":["https://openalex.org/I202963720"],"apc_list":{"value":3590,"currency":"USD","value_usd":3590},"apc_paid":null,"fwci":2.6454,"has_fulltext":false,"cited_by_count":24,"citation_normalized_percentile":{"value":0.90724027,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"61","issue":"4","first_page":"487","last_page":"502"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9861999750137329,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.972100019454956,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-dominant-logic","display_name":"Service-dominant logic","score":0.7148314714431763},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5691505074501038},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.49554121494293213},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.4492914080619812},{"id":"https://openalex.org/keywords/business-value","display_name":"Business value","score":0.4475451707839966},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.43148452043533325},{"id":"https://openalex.org/keywords/extant-taxon","display_name":"Extant taxon","score":0.42039787769317627},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.37257206439971924},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.3009359538555145},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.22863197326660156},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1855313777923584},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.10954713821411133}],"concepts":[{"id":"https://openalex.org/C2777375223","wikidata":"https://www.wikidata.org/wiki/Q7455747","display_name":"Service-dominant logic","level":3,"score":0.7148314714431763},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5691505074501038},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.49554121494293213},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4492914080619812},{"id":"https://openalex.org/C147239956","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Business value","level":3,"score":0.4475451707839966},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.43148452043533325},{"id":"https://openalex.org/C178300618","wikidata":"https://www.wikidata.org/wiki/Q1898509","display_name":"Extant taxon","level":2,"score":0.42039787769317627},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.37257206439971924},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.3009359538555145},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.22863197326660156},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1855313777923584},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.10954713821411133},{"id":"https://openalex.org/C2776943663","wikidata":"https://www.wikidata.org/wiki/Q165687","display_name":"Human capital","level":2,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/s12599-018-0557-x","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12599-018-0557-x","pdf_url":null,"source":{"id":"https://openalex.org/S27339233","display_name":"Business & Information Systems Engineering","issn_l":"1867-0202","issn":["1867-0202","2363-7005"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business &amp; Information Systems Engineering","raw_type":"journal-article"},{"id":"pmh:oai:www.alexandria.unisg.ch:255600","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400650","display_name":"Alexandria (UniSG) (University of St.Gallen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210158813","host_organization_name":"St.Gallen University of Teacher Education","host_organization_lineage":["https://openalex.org/I4210158813"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Journal paper"},{"id":"pmh:oai:RePEc:spr:binfse:v:61:y:2019:i:4:d:10.1007_s12599-018-0557-x","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s12599-018-0557-x","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:aisel.aisnet.org:bise-1530","is_oa":false,"landing_page_url":"https://aisel.aisnet.org/bise/vol61/iss4/8","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Business &amp; Information Systems Engineering","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5400000214576721,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":141,"referenced_works":["https://openalex.org/W6316888","https://openalex.org/W29583578","https://openalex.org/W46826808","https://openalex.org/W88170234","https://openalex.org/W98267493","https://openalex.org/W108330266","https://openalex.org/W141781588","https://openalex.org/W164417687","https://openalex.org/W172457936","https://openalex.org/W185787576","https://openalex.org/W187201771","https://openalex.org/W199624442","https://openalex.org/W271526086","https://openalex.org/W601324003","https://openalex.org/W919187098","https://openalex.org/W1276866904","https://openalex.org/W1489574993","https://openalex.org/W1490953767","https://openalex.org/W1491264773","https://openalex.org/W1491908307","https://openalex.org/W1501431613","https://openalex.org/W1501903924","https://openalex.org/W1507037530","https://openalex.org/W1517398176","https://openalex.org/W1531906443","https://openalex.org/W1533447818","https://openalex.org/W1540492331","https://openalex.org/W1551223930","https://openalex.org/W1557227886","https://openalex.org/W1557599936","https://openalex.org/W1564659614","https://openalex.org/W1573877699","https://openalex.org/W1581127248","https://openalex.org/W1585393095","https://openalex.org/W1599737293","https://openalex.org/W1608386600","https://openalex.org/W1614123929","https://openalex.org/W1665412922","https://openalex.org/W1924429363","https://openalex.org/W1964540759","https://openalex.org/W1964741967","https://openalex.org/W1967021848","https://openalex.org/W1967426972","https://openalex.org/W1972595693","https://openalex.org/W1973477318","https://openalex.org/W1973673174","https://openalex.org/W1977922150","https://openalex.org/W1979056716","https://openalex.org/W1987064751","https://openalex.org/W1989075208","https://openalex.org/W1989096157","https://openalex.org/W1996758084","https://openalex.org/W1996865319","https://openalex.org/W1999926902","https://openalex.org/W2011639310","https://openalex.org/W2012656354","https://openalex.org/W2016717331","https://openalex.org/W2028565278","https://openalex.org/W2033457500","https://openalex.org/W2036226748","https://openalex.org/W2037021691","https://openalex.org/W2038712546","https://openalex.org/W2040120428","https://openalex.org/W2041178121","https://openalex.org/W2052789560","https://openalex.org/W2054877429","https://openalex.org/W2057244693","https://openalex.org/W2057325322","https://openalex.org/W2059702009","https://openalex.org/W2061039068","https://openalex.org/W2061406679","https://openalex.org/W2061746292","https://openalex.org/W2062420996","https://openalex.org/W2063152522","https://openalex.org/W2066106849","https://openalex.org/W2066408817","https://openalex.org/W2072633088","https://openalex.org/W2073849932","https://openalex.org/W2075284967","https://openalex.org/W2075763914","https://openalex.org/W2076622132","https://openalex.org/W2086144435","https://openalex.org/W2088873887","https://openalex.org/W2093505263","https://openalex.org/W2100284860","https://openalex.org/W2103103282","https://openalex.org/W2104659215","https://openalex.org/W2112301936","https://openalex.org/W2116132371","https://openalex.org/W2119007204","https://openalex.org/W2123054870","https://openalex.org/W2126840412","https://openalex.org/W2128311268","https://openalex.org/W2135526934","https://openalex.org/W2138038820","https://openalex.org/W2139907081","https://openalex.org/W2140409408","https://openalex.org/W2140818940","https://openalex.org/W2153246963","https://openalex.org/W2153648976","https://openalex.org/W2155363018","https://openalex.org/W2156218005","https://openalex.org/W2158182105","https://openalex.org/W2159550836","https://openalex.org/W2159765281","https://openalex.org/W2163822384","https://openalex.org/W2166256821","https://openalex.org/W2172104004","https://openalex.org/W2177007941","https://openalex.org/W2179359578","https://openalex.org/W2217568322","https://openalex.org/W2222013231","https://openalex.org/W2252153863","https://openalex.org/W2295721905","https://openalex.org/W2301850903","https://openalex.org/W2314491401","https://openalex.org/W2330888036","https://openalex.org/W2332433940","https://openalex.org/W2400390873","https://openalex.org/W2465156867","https://openalex.org/W2482186344","https://openalex.org/W2493282293","https://openalex.org/W2516517543","https://openalex.org/W2519797910","https://openalex.org/W2531379456","https://openalex.org/W2556211367","https://openalex.org/W2605821496","https://openalex.org/W2607384897","https://openalex.org/W2735245502","https://openalex.org/W2745156229","https://openalex.org/W2749116679","https://openalex.org/W3123049215","https://openalex.org/W3124204492","https://openalex.org/W3125769622","https://openalex.org/W3145974016","https://openalex.org/W3147862767","https://openalex.org/W4210995839","https://openalex.org/W4237086409","https://openalex.org/W4240674268","https://openalex.org/W4285719527","https://openalex.org/W4388113701"],"related_works":["https://openalex.org/W2141973803","https://openalex.org/W3202216352","https://openalex.org/W2783082359","https://openalex.org/W2726565956","https://openalex.org/W2043156446","https://openalex.org/W1827314520","https://openalex.org/W2066858783","https://openalex.org/W149321210","https://openalex.org/W2377515859","https://openalex.org/W2374908986"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1}],"updated_date":"2026-08-01T09:00:35.917206","created_date":"2025-10-10T00:00:00"}
